Chaplin’s Restaurant in Highland

Unquestionably the worst dining experience of my life. Irrespective of the 90-minute wait for our food (there were 4 other tables - not busy on a Wednesday night in November) or the missing dish where we were inexplicably told by the waitress “I wondered where that was” - the “naan” was a tasteless tortilla chip (perhaps the first time the chef has made this?), the rice was hard as a rock and cold, and the sea bass was completely hammered. The curry tasted of salsa mixed with turmeric. The chips were fine. Other dinners around us had the exact same experience. I cannot emphasize this enough, eat before you get to this hotel.

I had a good experience at the Chaplin restaurant in Scotland. The atmosphere was cozy, and the staff were attentive and friendly. The menu offered a nice variety, and the food was tasty and well-prepared. While it wasn’t extraordinary, everything was satisfying, and I would definitely consider returning for another meal. It’s a great spot for a relaxed dining experience.

The restaurant was empty, and they had to check to see if we could even get a table! I had the steak, it was overcooked and tasted like shoe leather. The service was extremely slow. I would not recommend this restaurant!

Your articles on Charlie Chaplain at Nairn, North Est Scotland are rather sketchy and inadequet regarding the time he and his family spent there.

The dishes are not very elaborate for a 4-star hotel. The service is not very professional, always compared to a 4-star standard. We had to ask twice for our bottle of wine which was served at the end of the meal. The restaurant was not very clean. A little disappointed with the restaurant compared to the quality of the hotel.

Beautiful glass walls & ceiling add to the pleasure of superb food. A wee warning , it gets cold in the winter!

Amazing food and staff were very friendly and helpful

Very poor food. The staff are adequate and friendly. The chef needs to go.

Very dedicated staff. The food was again clear for vegetarians, but there are various choices that also taste good - that's not a given! Very tasty dessert, unfortunately there wasn't everything to order. The restaurant itself is a bit old. Unfortunately there is only a wine menu and no other drinks menu, which made the selection a bit difficult. The following day there was afternoon tea in the bar (which also replaced dinner and lunch), which was excellent, with all the typical Scottish delicacies. Not too big pieces, again vegetarian adapted. Things didn't look as good in other restaurants in the area! The bar in the evening is also pleasant, with very nice service and advice here too.

Bad food, meat was tough and everything was very tasteless.

The best restaurant in town, outstanding food and top notch service Dont miss the lamb rump... paired with Macallan :)

A delight, everything is a beautiful place

Staff is shockingly unaware and rude about everything. Worst experience possible for a vacation

Terrible experience, didn't get to eat because we could not get anyone to explain why they were no serving food on a Friday after noon at 2:45 pm. The hotel is under new owners and the reception staff were totally unhelpful. The hotel used to be very good .

Excellent decor but food was just ok and several items were off the menu.

Drink was dear and nice friendly stafff

Terrible service. Took ages to be acknowledged by any member of staff. Was denied a table because the chef had not cooked enough food (on a Sunday at 12 noon!). Menu looked great. Building looked great. Service non existent. Avoid.

first time here - absolutely stunning decor- staff were very attentive - helpful friendly = ham hock terrine was lovely - as was sea bass and the pork - cooked to perfection and deserts good would thoroughly recommend even though my gin was not served in a gin glass