Cha Cha Chai Halifax in Calderdale - Phone Number, Reservations, Reviews

visited Cha Cha Chai today and decided to try their oreo cheesecake. Unfortunately, it was a huge disappointment. The cheesecake tasted as if it was a week old, with a stale and unpleasant flavor. Additionally, the texture was rubbery and completely unappetizing. I expected a fresh and creamy dessert, but this was far from it. i usually get my cheesecake from the cha cha chai donuts and its always tasty and fresh, however this tasted so bad. i called up straight away but no one answered even tho they were still open.

Dead Service!!!! Zzzz slowwwwww 🐌 Average Tea ☕ after spending hours just going round in circles. That thermos taste yukkkkk !!! Open at 10am... 10:20 ordered breakfast was told 30min... no thank you cancel order... 30min for some channa and purri ?? All Hype!!!

Worst food me and my staff have ever had! The toasties are dirty and stale and cold, the naan is rock hard and feels like carboard, chickens over cooked and dry like my old mans foot! 😷 Further more, even the mayonnaise was off and looked old. The mayonnaise splashed on the chips has a yellowy look. - update after the company has replied to my review... I have rang the store and they was nothing but rude to me on the phone with no help. Also for the viewers, my order is not fake i ordered through uber. I have reported it to them and told them to investigate this branch for the food they're serving.

Hi, I’ve been a regular customer of yours for years. But this is appalling experience that I’ve had today. I’ve collected 3 milk cakes from your Halifax branch this evening and couple of them were off and had this disgusting smell. Anyway I’ve called back but no answer then I thought may be they closed so let’s call their main branch on Ingleby Road Bradford, someone answered and didn’t even bother listening to me and said oh we will call them and see if there’s anything wrong with the cakes and told me that he will call me shortly but never called. Being famous isn’t important being consistent in your food or service is more important. Hope you’ll take this seriously!

Cha Cha Chai in Huddersfield is an absolute gem! After a long day of filming, their tea really hits the spot. The flavours are rich and comforting, just what you need to unwind. As a content creator, I often find myself here after shooting weddings in Huddersfield. It's become my go-to spot for a well-deserved break. The staff are always friendly and the atmosphere is welcoming. Highly recommend it to anyone looking for a perfect cup of tea!

Pro’s: free street parking right outside, good variety of breakfast and lunch items, always clean, halal and vegetarian food available Con’s: will take average 30min for food to arrive, 2/4 orders were wrong, plastic cutlery, very understaffed, intense atmosphere - need to play some music, bad seating plan for the area, staff not always very friendly

Very good customer service, Ma sha Allah seek kabab with naan was very delicious and the custard cake was the best 5 ⭐️ to the chef thank u 🙏

If any of the cha cha chai workers read this please ask the person who makes your paninis to stop throwing food together and stuffing it in the box like a present being wrapped up but the box is wrapping paper. It’s a constant gamble ordering from here not knowing wether the food is going to be right or wrong, it’s either perfectly toasted and put together right in the box, or it’s overly toasted, like genuinely unbiteable, and the inside of my paninis are falling all over my chips.

Food was great and only took 5-10 minutes

I had pink tea from here and it was very good taste. Overall a good experience. For a casual sitting with friends its a good place and prices are economical too.

Ordered food from you first time and last time it arrived cold and the bread was hard cause it felt like it was re heated up and sent out, the chaat was nothing but discusting so bland some need to re think about the chaat if I was a the boss to this place I’ll be ashamed I think you lot should only stick to the teas nothing else cause your ruin the the name of the place chicken toast wasn’t nice no flavour or texture to it only thing was warm in this order was the egg muffin sausage I’m never goner order from this place again just to horrible makes me feel sick Waste of £23

Nice place with plenty of seating, unfortunately none of the desserts were made on site and rather alot were missing

Flavour was there but food was served cold. Soft drink cans were warm. No juices available with kids meal. Staff just didn't seem interested in making sure experience met customers expectations.

1 of the worst experience ever I had. Very very bad service took 90 minutes for order to arrive

I've visted a couple of times now and food and drinks have been lovely

good service. tea to go. always a brilliant atmosphere x

Horrificly overpriced but good food, recommend the cheese cake

Decent tea, went in today for a cuppa. Not bad, sat for a while and got busy.

Exceptional service and very very very tasty food, Best thing about Cha Cha Chai's in Halifax is the manager Jerry who is always very welcoming and top of the range hospitality/customer service. I would highly recommend this place as it has a large variety of options on the menu and something they can tailor to your needs

Had the chicken panini got food poisoning. Was puking 🤮 all night. Avoid.

Got the breakfast. Not great. Low quality food.

This little gem is the best chai place I've been to. The desi breakfast was amazing as was the service. If you've not been you definitely need to give this place a try.

Clearly wrote in capital letters NO SAUCE for a reason cause i got allergies but they still go ahead and put sauce on . PATHETIC Updated: Rang in to speak to manager, absolutely disgusting attitude cant even speak proper english and worst part is doesn't know how to speak to customers. Spoke to me in a violent manner saying "well you should rang in and told staff about allergies" ??? Read the goddam receipt !! How about that !! The comment section is there for a reason. Will not be using this place again and will definitely be reporting to trading standards

Met the owner Shohaib 'The Fit Lad', amazing person, fast service, quality conversion!! He makes the atmosphere vibey, his samosay are on point!!! Best samosay I ever ate!!!!

Visited the Halifax branch last week and I must say I was pleasantly surprised. Prior to visiting, the talk of the town was all about their famous Samosas. Not only was the pastry delicant and delicious, the way it was presented to me with the utmost care and attention to detail by THE Shohaib Balawar was absaloutly mind boggling. A simple smile for example goes a long way and this young man can smile! Customer service is a lost and forgotten art in the modern day cuisine therefore seeing this delivered to such an exemplary standard today really has restored my faith in fine dining. I look forward to my next visit to Cha Cha Chai Halifax and the one after that and so on... #EverySmileCounts

Amazing place, the owner Shoaib is soo welcoming and always greets you with a smile. Had the Somosas and they were amazing!

One of my favourite cafes, friendly staff menus good, food is also good. I often call

Love the desi breakfast (halva puri, chana), but sometimes they give you really long wait times even for collection. The breakfast bun was disgusting this time, it used to be tasty and came in a brioche bun but this time it came in a cheap white roll (they should have informed me that they didn’t have any brioche buns). Also, 50% mark up on Just Eat (plus delivery charge) is ridiculous - breakfasts go from £6 to £9!

Good food and brilliant service. Desi breakfast is very good with generous portions

I was very surprised I am not a tea drinker but I went here with a friend had a cup of tea it was amazing I can believe it, the atmosphere inside is remarkable, It's absolutely nice and calm inside if I ever wanted to drink tea again I will definitely come back here In Shaa Allah.

Our go to place for breakfast as there is no need to go to Bradford now, according to the wife the halwa puri is to die for and the full English breakfast is very tasty Excellent food, excellent price and excellent service, keep it up

This is a great place for some home made cooking. I was really impressed with the portion sizes here and the halwa puri was amazing and really good. The tea was also equally amazing, great place for some breakfast. I would certainly visit again.

Food service is bit slow. But the taste was incredible. I love chai 😍

3 times takeout, always missed items out, horrible customer service, aviod at all cost. Rude staff

Foods great but I have made an order twice now with missing parts of what's in the item description. First time the desi breakfast only came with chana, this time nyc breakfast no syrup. Not huge things but not getting what I am paying for, again great food and good delivery, just always missing products.

Had a morning Beerat Breakfast(morning wedding function) here and it was just right for about max 40 guests. Staff were great and very accommodating. Everybody loved it and it got the Wedding kicked off to a good start.

Service always a little bit slow. However, the food is really really good very tasty and incredibly well priced.

Alhamdullillah we had a small event here for the Baraat function. The staff were very welcoming and hospitable. They looked after us really well and everything went smoothly. Everyone enjoyed the food, especially the tea and halva. Everyone who attended was happy with service &.food. Inshallah if we need a Venue in the future will definitely use this venue again.

After a long time, I had a great Indian taste in the UK. Samosa chaat was mind blowing! Chai was out of the world. The falooda and Jalebi was very authentic :) Must try 😍

The worst panni I have had. The chicken didn't taste fresh and had awful smell to it, also had stale salad in it, they don't know how to make panni as a panni doesn't have Cucumber and Tomotos , this had made the panni soggy, binned it at the end as the dog didn't eat it. Orded a portion of chips, they were to greasy and had black scraps all over them, showed that they don't clean thier oils. The worst cake I have had. Had bought a red velvet and a rainbow cake, they were so stale and awful. No what you I expected for £4 a slice. Can get better cake from the supermarket and cheaper. Worst of item on the order was the Seek kaba and naan. Was the worst Seek kaba I have had. The kabas had a stale taste to them and looked like they were pre cooked and just grilled. The naan wasn't fresh, making whole meal awful, went in the bin as the dog didn't even eat it. Wouldn't be recommening the place, really a shame as was going chose this place for this year's works event

Good chole Puri Indian style and great tea

Food took 2 hours to come and was cold and soggy when it did eventually come. Contacted restaurant who initially told me they’d send a fresh order out. Then contacted me back and said no they won’t. Very misleading. Workers blamed just eat drivers but when following the driver on the maps the driver went straight from the restaurant directly to my house. So no idea how the food can go stone cold in a 2 minute drive. Requested to speak to the manager was told he was not available. Requested to speak to anyone senior. Was passed over to a woman who was extremely rude put the phone down on me.

food and chai both are nice and very friendly staff

I don't normally but I Wasn't really happy with the food. Had came in the afternoon and orded fresh paratas meal. Who makes paratas with oil. The taste was disgusting. They changed £7.50 for the meal and it was made on the cheap. The chana was also dry and looked like it was from the day before only good think about the meal was the sweet yoghurt. The Seek kaba and naan was also disappointing as the naan wasn't fresh and was put on the grill as it has grill marks, this made the naan to hard. And the Seek kaba were dry and not fresh looked like just reheated. We had ordered a Biryani, they should name to Biryani Salad had more salad on top of it then rice. Also only had 2 prices in the chicken In it. The shop music was terrible as well. Was like your in the 90s listening to hip hop on repeat When asked if they can change it, was told management have made this playlist and they couldn't change it. Wouldn't be coming back as theirs better places in Halifax.

Loved the food, especially brownies I had. Didn't like the latte. Polite, efficient staff.

Everything is awesome apart from No WiFi ...

I went as part of a very large group so it was a bit chaotic. Everyone ordered cake but due to some miscommunication there was only chocolate cake or cheesecake left so it caused more delay & confusion. The drink & cake were both delicious, I will go back in a smaller group and see if the service is better.

full English breakfast is amazing and served really quick

Great service, delicious tea very refreshing will definitely be back.

Nice and clean area to sit and relax and food was also fresh and yummy. Staff was very helpful.

Amazing place and the chai is on point!!

Desi breakfast was absolutely disgusting the chic peas was hard aswel as the potatoes …also was very dry I’m sure it was the night before 🤮🤮

I’ve had breakfast here a couple of times. It’s a nice place. Their halwa is the best I’ve had. I like their chole and chai as well. Puri can be made better because it’s not the same every time I order. They can try to provide faster service as it takes at least 30 mins.

Customer service isn't great I like the chai thogh

You need to know how to respond to customers especially the ones that are regulars at your establishment. . . . . I recommended recommended establishment to many friends and colleagues.. Why does your rasmalai have curdled milk skin.. Why do you use left over salad that is out of date? Why has the standard from being a 5star place gone down so badly..? Why has your chicken in the burgers chewy? Why? You were one of the best.. sadly due to the lack of care in your customers experience not have you lost one but many others if you do not adhere to the comments provided especially by loyal customers. It is saddening.. Hoping to hear back from you to resolve this so I can change my review to how you were initially. EDIT... I Would like to speak to the owner if you can leave a email address I can contact them on or a direct number. I don't know why they never contacted back it's a utter shame . I have reported the establishement.

Nice place, the food is yummy and the staff is very friendly and so helpful ma chaa Allah . I will eat there again in chaa Allah

Long waiting times. Staff less than enthusiastic. Need to step it up. Tea is average

Ordered 3 different dishes, every one of them was absolutely caked in diced cucumber. I cannot stand cucumber. This was not advertised anywhere. I understand cucumber is a staple in salads and the sort so I avoid those dishes when ordering from somewhere, but one of the dishes was a burger... Who puts cucumber in a burger?! Unfortunately I was really hungry so scraped off what I could and doused it in hot sauce to try and salvage it. It was awful.

came in yesterday 2 young lasses at the front ordered a chicken panini and a parantha and Channa and a couple other bits they told me 45 mins wait as it was very busy didn’t mind waiting with my family. The girls must have been 16/17 years old and were faced with so much abuse and disrespect from mainly older asian men who refused to wait for their food after they were told how long it was going to take they were constantly nagging the girls who were already rushed off their feet. It’s disgusting to see them having to put up.With that which makes me question where the manager was?Eventually got my food the girls were very polite as well as the lady from the back who came to give me my food and apologised for the wait however the food wasn’t well cooked and was cold didn’t want to complain as it was clear they had many orders wouldn’t come back again for the food maybe for something else . It’s clear they need more hands to help mainly in the kitchen as i was told there were only 2 ladies making the food. The young girls at the front were polite and dealt with rude and disrespectful customers as best they could thumbs up to the customer service however the food wasn’t the best but going to put it down to the fact that they were busy.

Amazing service and food the staff is very friendly aswell !!

I really like 👍this place very nice and beautiful food and also very friendly staff

All food is cooked fresh to order , had two takeaways from there and the food was second to non . Menu is different to other take aways and they also do a selection of deserts , nice interior too well worth a visit

Det er godt sted at have cha cha chaie.

Ok...so so..kids serving n cookind cnt even print receipt...menu good

Very good service, tried a few things everything satisfying. Great place, quite spacious and well decorated. Will be visiting again.

Stylish decor makes Cha Cha Chai Halifax a pleasure to visit, fast friendly service, the food and drink is always excellent. Highly recommended.

We booked cha cha chai Halifax at short notice for the baraat to have chai and snacks. The manager accommodated us and ensured all preps were done prior to us arriving. Honestly the staff at this place are so nice and welcomed us really nicely. They went above and beyond to ensure everything was perfect for us. I'm so happy with the service at this place. We had more guests than expected and the manager and staff both got extra food for us immediately. The manager didnt even make me pay him on the spot, he knew we was rushed due to the wedding. Thank you for putting ur trust in us ( not many people/restaurants do that ). I obviously went back the day after and cleared the bill. Honestly guys thank you for ur hospitality. U have definitely earned another loyal customer ❤ Guys that work at this place r an asset to the business... Thanks once again

Lovely place outstanding coustomer service we had our nephews wedding chai pani yesterday can't thank the staff enough for going the extra mile for us everyone enjoyed the food and loved the atmosphere this place has too be the best by far highly recommended once again thanks team Cha Cha Chai halifax

Good clean place for tea and breakfast.the omelette paratha roll was excellent.good portion.taking home to show wife how a asian omelette should taste and look like.!

Lovely lovely shop. Was surprised considering the other shop is smaller.

Excellent food Excellent service

Beautiful decor, amazing friendly staff very welcoming, i ordered the desi breakfast absolutely delicious beautiful flavours definitely recommend will be back to try the delicious looking cakes

We went early in morning and were met with some amazing customer service by the gentleman at the front. Cafe atmosphere was great. Every item we ordered was absolutely delicious. I couldn't fault anything about the place. I will definitely return again. 100% recommended.

I would recommend the cheesy chicken naan* absolutely beautiful

They dont have the right containers. Everything is mixed up the halva goes in the curry or onto the poori. They are expensive but the food isn't served in separate containers and also they have really small portions, only 2 poori in one full meal. I wouldn't recommend eating from here. Only the pink tea is good.

Amazing Service Fantastic sweets to many to choose from Great Chi Thank you very much will be returning soon recommend to everyone Definitely you will love it ♥️

Came here for a quick drink and ended up dining in. What a lovely place, great food and drinks.most of all fantastic customer service and care from the lovely young man out front Danny he went above and beyond with our food and drinks he also rustled up One of his signature mocktails which were soo refreshing for a hot summers day. It’s a family friendly place to visit. Safe to say il be a frequent visitor so a defo 10/10 thumbs up 👍🏽.

The breakfast bun and Desi Omelette are to die for!

Food is always hot and service is spot on!.

Food was bang on 10/10. Nicest food in Halifax! Not only is the food along with the presentation 5* but also the staff are all very polite and friendly. Special shout-out to the Auntie in the back her cooking alone is 5*!!!!!

Amazing food and great customer service!

Good place great food even better service.

Travelled from Sheffield to try out the chai and food at the Halifax Chai Chai Chai. Got to say, I've tried alot of Chai in my time and this was the best. Great balance of flavours. Ordered a chicken steak panini....it was super delish! The ambiance of the place was relaxing, comfy and cosy. With out a doubt, I will definitely be going again inshallah

The best desi tea in Yorkshire. Varied and tasty menu. I had the kebab sandwich, don't know what the sauce was but the combo of flavours worked brilliantly well. Topped it off with a kheer....amazing. Quick service and super friendly staff. Get yourselves down to Cha Cha Chai Halifax

Love love love cha cha chai Halifax,friendly staff,great customer service and have loved absolutely everything on the menu. So nice to have a family friendly place to come to regularly with the kids. See you again real soon!!!!

Great service, regular customer now and the tea is always 10/10... such a lovely atmosphere to enjoy your meal inside!

Loved the samosa chaat and amazing family atmosphere. 👍

food was great! the blonde girl on the counter was so sweet & friendly.. will be back!

Ordered x 2 homemade paratha with omelette and desi teas. The tea was OK, but the homemade paratha wasn't great. We wanted homemade as not a fan of frozen ready made parathas. Was expecting crispy outer part and soft from inside but instead it was hard and lacking that butter taste, possibly made with oil rather than natural butter . Then it was pressed in a panini press machine to create a wrap style around the omelette. The omelette itself was average. I expected better quality from them, especially at the price. Won't be having another from here as many places now offer the same type of desi breakfasts but better quality.

Excellent traditional food, family friendly, clean and friendly staffs.

Friendly staff and a great service, tea is standard but I would recommend the breakfast omelette.

Great service, kind staff , on time, over all a great restaurant

Taste very nice I will recommend it to anyone as the food taste delicious and the place is beautiful,clean ,affordable and good quality. 👌😋😀👍😊😄👌😋😀👍😊😄👌😋😀👍😊

Great food and service. Clean, hygienic environment and friendly staff. Always look forward to going to cha cha chai. X

Excellent tea and superb service every time, Must try the variety of street foods and dessert !

Really good service! Will come back again.

Ok so I have eaten here more then anybody I know loved the quality spent a lot since u been opened lately been using delivery service and last week on my order I got ill from either the rasmalai or burger and it was full and I mean full of milk skins tryed to eat a bit got ill threw it was quite upset and the chicken burger was far from on point when normally I love these items a lot personally could be because the owner wasn't in on these days. Only gave two outta respect for the owner like I said I was terribly ill after for few days annoyed and upset

Very good staff always helpful and best food ever

Nice place and nice food, friendly staff.

It’s was refreshing to have a cup of tea offered for free by Waqar after getting pulled over and fined for not wearing a seatbelt by the police outside The shop! Thank you sooo much guys, makes the fine a little more bareable.