Based on 70 opinions finded in 2 websites
Based on 70 opinions finded in 2 websites
Nº 1349 in 1489 in County Durham
Opinions
They do the most amazing delicious food ever!!! I 100% recommend. From pizza to kebab to chip, to dips. Everything is just so delicious 😋 😊
Lizzy Martin . 2024-10-18
MORE AT Google
So I did post on just eat but the owner felt he should removed the comment so I’m gonna post it on here Been on the toilet all day because of the food we ate from here and the pizza was inedible as there were hair all over the food clearly the cook don't know hygiene please stay away from here everyone eat at your own risk ⚠️
Reece Angus . 2024-10-12
MORE AT Google
Parmo was burnt chips weren't cooked properly won't be ordering again and it was late by an hour
Alisha Nicole . 2024-09-27
MORE AT Google
Ordered a pizza and a shawarma , honestly one of the best if not the best that I have eaten. Very fast delivery as well. Will definitely order again!
Mujib Gharwall . 2024-09-21
MORE AT Google
Absolutely beautiful food. Delivered early as as always. Extremely polite delivery drivers too. Wouldn't order from anywhere else. Definitely recommend.
Colette . 2024-09-21
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Bang on , they forgot my dinner meat and chips the first time but when it came the next time it was massive 🤤
Callum . 2024-09-19
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Nice food. New ownership. Will definitely order again. And fast delivery
Janet Blackburn . 2024-09-17
MORE AT Google
Food was absolutely amazing like usual the owner always goes out of his way to make sure we enjoy our food also he gave use a free slice of strawberry cheesecake which was absolutely delicious definitely the best pizza shop in Bishop Auckland
Joshua . 2024-09-14
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lovely food. Will order again. was all fresh .
Janine . 2024-09-12
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friendly staff. lovely food again . 😋
Janine . 2024-09-12
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Great food but missing portion of chips.
kelly . 2024-09-03
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Pizza seemed to be cold and stale was as if it had been microwaved, the parmo seemed the same the cheese was hard and did not look like it had been freshly prepared and cooked for delivery. I'm sorry but I honestly wouldn't order from here again.
Nikita . 2024-08-24
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So, I hadn't ordered from here in a while since the takeaway was renamed/taken over by someone new and my previous orders were lacking in quality, but the quality seems to have improved greatly within the last few months. I'll definitely be back to ordering from here more often.
Jonathan . 2024-08-23
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Nice meal just missing garlic and pineapple
Aleksandr . 2024-08-20
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Had to call for an issue and they were super friendly and helpful. Food, as always, was delicious. Fully recommended.
Callum . 2024-08-12
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The shop was closed didn’t say it was and has still took the money out my bank and we haven’t got the food I WANT MY MONEY BACK!!!
Megan . 2024-08-08
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Tried ordering on just eat said it was open and was delivering also took the money out my friends bank but we didn't get our food!!!!
elliemae harker . 2024-08-08
MORE AT Google
First time trying was nice but got 2 Pepsi instead of 2 cokes
Liam . 2024-08-07
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the food was good, the only reason why it's 3 star is because specifically ordered a ham pizza, AND THEY GAVE ME A HAM AND MUSHROOM PIZZA.
Thomas . 2024-08-01
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Food was absolutely amazing as always i couldn’t recommend this place enough the staff are really great and respectful and so is the delivery driver they always cook the pizza’s and kebabs to perfection best pizza and kebab shop in bishop Auckland
Joshua . 2024-07-27
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Beautiful food... Extremely polite delivery drivers ... Usually deliver way earlier. Would definitely recommend
Colette Cooper . 2024-07-24
MORE AT Google
I ordered chips cheese and garlic and only got a tray of chips …..
Luke . 2024-07-15
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First time trying here, everything was amazing!
Bernice . 2024-07-12
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All the food and drink was brilliant, absolutely no faults whatsoever.
Gary . 2024-07-09
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Absolutely fantastic! ordered vegetarian hot calzone at approx 6.30pm requested delivery at 9pm. also asked for salad instead of chips and was very pleasantly surprised to get a very generous helping rather than just a scratty little box! Both garlic and chilli dips were also gorgeous. Delivery guy was absolutely lovely too. wish I could rate higher than 5*
karen . 2024-07-07
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Food was hot on time and was lovely offer cheese sauce or normal cheese in oarmo wrap its absolutely beautiful
Samantha . 2024-06-28
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fantastic food today, tasted great and hot
Michael . 2024-06-27
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Delivery driver was extremely rude, claimed rang door bell but when I checked the camera he never did, he wondered why I didn’t hear him knock when he came 45 mins earlier than the earliest time estimate. Very rude put me off ordering again. A shame, food is lovely.
Charlotte . 2024-06-21
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Always hot and fresh. Calzones are top notch. Polite staff and ready to collect quickly.
Jake . 2024-06-21
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lovely food. Great customer service. one of the portions of chips had been forgotten and it was sorted straight away
jessica . 2024-06-16
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Had a 40% off deal which is crazy this day and age. Food is always amazing, delivery is canny fast considering it's out of town. One item was missing to which the store sorted out within 10 minutes, the driver which could have been the owner was very apologetic even though it wasn't that big of a deal as it's euro season so can imagine they're busy.
Michael . 2024-06-16
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It was still hot and was absolutely delicious. Definitely ordering from here again.
Callum . 2024-06-15
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Castle Pizza is my number 1 place to order from now. The food is delicious, always arrives hot and they deliver so fast. A lot of places are unreliable with delivery even with the food is good but when I order from here, I know it's going to arrive quickly and taste fantastic!
Sarah . 2024-06-13
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Foods always piping hot and beautiful wouldn’t order from anywhere else
Phoebe . 2024-06-11
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pizza was burnt, the burger had no salad, no sauce and was extremely dry, asked for a 1.5 litre bottle of 7-up and received 4 cans, the chilli sauce tasted sour, as if it was off.
Cieren . 2024-06-08
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lovely food and delivered 25 minutes early
samantha . 2024-06-08
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Order from here most weeks this was disgusting my pizza not cooked raw peppers raw onion and my hubby's pizza tasted like they just poured vinegar all over it Delivery guy said he was knocking for ages looked thru window to get attention never heard him knock once. Not good not happy 😕
Nicola Kipling . 2024-05-30
MORE AT Google
disappointed again cold jacket potato and cheese not even melted...chips also cold and kebab meat wasn't fresh hard as ....think am gonna stop wasting my money here
Michael . 2024-05-11
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Disppointed with both boxes tonight am afraid to say.... portion sizes was on the small side which was surprised as normal great value for money...also scampi was very overcooked
Michael . 2024-05-08
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arrived fast which was good I was starving decent food no complaints
Sam . 2024-05-03
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The food was cold, the delivery driver crashed into me and my son over the weekend at 60 over a roundabout and was once again confrontational with me. What an awful experience with awful food quality and quantity. Will not be ordering from here again.
Jemma . 2024-05-01
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I have filled my stamp card up from castle pizza but ig wont let me redeem it
Clare . 2024-04-26
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Disappointed with the SFC tonight overcooked hard and inedible chicken(looked like frozen one's)😕 and hardly any cheese on gbc...usually spot on as well
Michael . 2024-03-12
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Lovely food, hot and delivered earlier than expected
Karen . 2024-03-08
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Order from heat quite a lot and never really have a problem, but ordered today and can’t say the food was the best, the curry sauce we got was terrible, was so thick and wasn’t like a sauce at all. Doner meat wasn’t that hot and we ordered the chocolate fudge cake and literally got the smallest slice ever, which is a rip off for the money paid for it, will be putting in a refund request for it
Vicky . 2024-03-04
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The food was hot and tasted good . I take one star off because the curry source wasn’t great but the rest of the food was . Guy that delivered it was polite
Adam . 2024-02-25
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Salad was pathetic, and no notice was taken whatsoever of note left - very disappointing.
Andy . 2024-02-10
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delivery driver can't fault him polite and friendly the food is amazing however extremely disappointed the food is the same price however it seems to be halved in portion not worth the price this is a £7.50 parmo at it's best no where near £9.00 I really like this place however if this is price per portion going forward I maybe forced to look elsewhere
Karl . 2024-02-10
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Burnt kebab, destroyed cheesecake, and 60% cold food. First issue I’ve ever had with them. Massively disappointed.
Elizabeth . 2024-02-06
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wrong pizza sent with order. luckily my friend halfed theirs with me. was sent prawns instead of the roma 🤢
Lauren . 2024-02-01
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Third time order wrong or missing items
Kaylee . 2024-01-23
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yes it was late, but they let me know, and this is I like, and I was not worried about. the food was okay everyone enjoyed thank you 😊
katalin . 2024-01-18
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Only 2 issues and that is the taste of the chicken nuggets in the mixed fry and the Kiev pizza doesn't state that it comes with onion
ben . 2024-01-13
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excellent food , still nice and hot on arrival , very nice aswell , delivery driver very polite well spoken and well mannered. Great stuff guys . keep up the good work to all staff
Michael . 2024-01-09
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Never had a problem with the food from castle pizza, however we have always collected. Tonight we had decided to get our food delivered, and was disappointed as our food arrived nearly half an hour late and was stone cold. We ended up spending another 15 minutes heating it up for our extra hungry children. Also when asking for updates on our food order we were told 3 minutes but that was before I even mentioned our address or our what our order was.
Nadine . 2024-01-07
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Was hardley any cheese on the cheesy chips pizza like cardboard and freezing
Chanelle . 2024-01-06
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Came out for delivery and couldn’t find us so took it back when I phoned to ask where food was they said they would remake it and send it but when it did come it was cold and battered , obviously the first order that was cooked forty minutes earlier
Michael . 2023-12-31
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Put cheese in my burger and I’m allergic
Amie . 2023-12-29
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Forgot pop but brought straight up 👍
Julie . 2023-12-28
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Ordered pop and they gave me water £3.40 I paid for pop to recieve water is u called for and food was cold
Lana . 2023-12-23
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Wouldn’t recommend this place at all ordered a garlic bread and it come with metal in it
Shelby . 2023-12-21
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normally I try to give the benefit of the doubt however this time I found my self annoyed I phoned up the restaurant to say my order was 30 minutes late no apologies from them just it will be thre in 5 minutes 13 minutes later it turned up no apologies from the driver absolutely shocking customer service was I expecting a discount no just a bit of common customer courtesy would have done
Karl . 2023-12-18
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normally delivery is ok however this time it was late the driver was trying to be apologetic but didn't speak very good English witch made things difficult however he seemed very genuine and friendly ( which made up for the latenes which unlike some other companies at least he was nice 🙂)
Karl . 2023-12-17
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Terrible food. Dry and lacking taste. The portion of food was so small I was tempted to order another takeaway. Complete rip of, £20 for nothing. Shame on you. Your customers are your livelihood and you take us for granted. Hope you have an awful Xmas
Foodie . 2023-12-16
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Foods always amazing. Delivery driver tonight was lovely.
Rhiannon . 2023-12-14
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Very impressive chips cheese and garlic sauce.
Ian . 2023-12-02
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Best food we’ve ever ordered .. exactly how a seafood pizza should be made ! Loved it thankyou !
zeanne . 2023-11-29
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Incredibly disheartening and utterly lamentable! This dining affair, or lack thereof, unfolded as a saga of woeful inefficiency and exasperating wait times. A staggering hour and a half languished by before the semblance of human contact emerged via the phone line. The promised delivery, shrouded in the cloak of a driver's purported breakdown, met its demise in an instant cancellation courtesy of Just Eat. Alas, the anticipated repast remained a mere figment of hopeful hunger, failing to materialize after such an egregious hour and a half of anticipatory expectancy.
EvasiveMonk . 2023-11-27
MORE AT Google
20 minutes late but the friendliest of the delivery guy ( always seems polite and friendly ) and the food quality makes this one of my favourites definitely worth the money
Karl . 2023-11-25
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Food was very late, I messaged without any response and no notice was taken of note left with order
Andy . 2023-11-25
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Wrong type of pizza turned up . Ordered a deep pan and it was a thin crust ...gutted . Very tasty though but a think the deep pan would of been better
Michael . 2023-11-19
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The best pizza and kebab I had in a long time
Jack Perriman . 2023-11-18
MORE AT Google
Ordered food to not turn up and waiting 3 hours never ever again!!! Waste of people’s times and after reading the reviews il not be placing an order again!!!
Shannon Bailey . 2023-11-17
MORE AT Google
I used to order from here quite often when they used to do the stamps giving you savings on how many orders you placed food still good delivery driver goodlad
Karl Warford . 2023-11-11
MORE AT Google
Nicest food I’ve had in bishop! Quick delivery, can’t fault this place, thanks🤤
Beth . 2023-10-28
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Little hiccup with not being able to choose my sauce I couldn't choose no bechemal or no salad BUT the food is amazing cannot fault it one bit 100% worth it
Karl . 2023-10-15
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The puzza was stone cold when arrived and under cooked I give it to dogs I know I should have sent it back but at least dogs had a treat
Peter . 2023-10-13
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Food came all squashed and soggy
Carla . 2023-10-03
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Menu keeps changing but quality never does my go to
Karl . 2023-09-29
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Only criticism you used to get the stamps however can't fault the food the staff of the delivery drivers definitely recommend
Karl . 2023-09-18
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bolognese on the pizza was chewy and fatty, tasted absolutely disgusting!
summer . 2023-09-05
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I usually order from this takeaway when getting calzones as I believe that they are the best in the area. They have recently renamed their business on Just Eat which is VERY suspicious and have also rejected my most recent order. I will amend my review when I start having good experiences with this business again, if that day comes at all.
Jonathan Simpson . 2023-08-19
MORE AT Google
chips were highlight of meal ordered hot wing meal kebab parmo and cheesie chip wrap however parmo lacked in cheese and bechemel sauce kebab was hard and hot wings dry and tasteless
Logan . 2023-08-08
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Spoke to the delivery driver when he turned up was not offered an apology for lateness nor any explanation just got mumbled at and asked for payment
Karl . 2023-07-19
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delivery guy was efficient. food was hot and delicious.
LORNA . 2023-07-09
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The food was disgusting, it had been reheated before they delivered it to me, the chips were freezing cold
Tori . 2023-07-08
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Great food as usual, exactly on time.
Karen . 2023-07-02
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Was burnt and chips cold utterly disgusting. I am surprised because food is usually good. Will not order again sorry.
James . 2023-07-01
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The jacket potato was not nice it looked horrible when u opened the container. The salad has to much vinegar on it
Rachael . 2023-07-01
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My 14in pizza was barely warm on delivery, from ordering and it being delivered it was 50 min which pizza should be still hot... Chips were chewy, used to love it but won't be ordering again
Jo King . 2023-06-28
MORE AT Google
Polite delivery man. Hot tasty food
Anita . 2023-06-19
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Food was stone cold, barely anything there for the money most of it got chucked in the bin, bottle of pop was missing rang them said they were sending it out waited ages still never come rang them bk and fine just rang through disgraceful definitely would be ordering from there again
Ashleigh . 2023-05-31
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Hot and spicy wasn’t hot at all ham and pineapple there was no taste sorry
janine . 2023-05-22
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Was slightly disappointed that the topping seemed to be a bit less generous. And think it was more a thin based rather than thick.
MRS . 2023-05-13
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Absolutely disgraceful doner kebab - Meat was dried out, old, and disgusting!
David . 2023-05-13
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Ordered meat and chips. I got 2 strips of donner meat with a handful of chips. Won't be ordering from here again.
Alexandria . 2023-05-11
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Food not received staff not helpful and rude
Aimee . 2023-04-22
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Food was good, but the driver was literally blasting music from his car when he arrived which caused neighbours to come out of their houses to see which degenerate was making all the noise.
Jonathan . 2023-04-21
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No idea when food came as got no knock on the door, food was cold and there was barely any kebab meat on it, won't be ordering from there again
Camellia . 2023-04-15
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Rang and the driver said he had been and there was no answer, this isn’t true as I have cameras and a dog that goes crazy when someone knocks at the door still waiting for my food abs it was ordered at 6pm
Lisa . 2023-04-08
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44 Opinions
Food is always hot and delicious. The place has a good atmosphere with the new owner always being funny and generous. Definitely recommend