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Score
OpinionsNoteGoogle9384.4

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Top location, close to amenities. Friendly, welcoming and pleasant staff. On the other hand, the room we had was not great... Lack of light, noise from the ventilation (interior courtyard side), door not waterproof (the light passes between the door frame and the door), flushing water not working at night, hot water changing during shower. On the other hand, the room and the hotel were clean!

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Julianne Bertschy . 2024-10-09

MORE AT Google

Nostalgic and quaint. Only complaint is only one working elevator which doesn't fit many people.

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Dietmar Kalledat . 2024-10-04

MORE AT Google

I really loved this hotel and its amazing location. Definitely considering coming again. Also, all the staff are super lovely and nice.

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Diana Al-Qassim . 2024-09-08

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Went for afternoon tea. Very disappointed. Scone was hard as a brick. Served whipped cream instead of clotted cream. Desserts were bleh. I have had wayyyy better afternoon tea. Don’t bother going.

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Brenda Sellers . 2024-09-06

MORE AT Google

Hotel with a TOP location in the center. He was very pleased with the minibar included in the price, where you can enjoy a whiskey from a decanter after exploring the city in the evening. The rooms are older and it shows, but they are clean. The breakfasts were not bad, beautiful view, as they are served on the top floor, but rather average. The service throughout the hotel is nice.

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Petr . 2024-09-06

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Staff served me a rotten sausage WITH MAGGOTS for breakfast and would not give me a refund. I politely asked for managers help and I ended up being intimidated by 3 staff members. I have never felt more unwelcome in my life. Ryanair staff compared to the Carlton hotel staff make me feel like a king. FYI - I paid near £300 for this excuse of a hole with doors - cannot call it a hotel!! PICTURE ATTACHED

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Thomas McIntosh . 2024-09-06

MORE AT Google

All round good hotel. Absolutely perfect for the city centre. Parking is at the buchanan galleries, and you get a discount from the hotel.

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James Boyd . 2024-07-10

MORE AT Google

Gorgeous hotel, very friendly front desk, really fantastic breakfast. Two kinds of sausage!

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Rose Morse . 2024-05-08

MORE AT Google

This hotel is in a great location for exploring Glasgow. Friendly service and a good restaurant.

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David Beck . 2024-04-27

MORE AT Google

Pleasant enough rooms. Bar next door is great. Staff are very friendly and helpful. Location ideal in the heart of Glasgow next to queen street train station.

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Mark Lyons . 2024-02-18

MORE AT Google

Stayed here for 1 night comfortable bed service was excellent the balcony view is great the only thing I did complain about was the dust around the room. A nice selection of complimentary snacks in the room and the access to the vip lounge is great for a drink. A really great hotel to stay at.

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The Critic 69 . 2024-02-17

MORE AT Google

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