Cantina in Colchester

If you have issues when ordering direct, top right of order page is a “help” button, use it, they are helpful getting a refund but … you must of tried by calling the store yourself, but it does work 30/06/24 update, made the big mistake of ordering from here again, Chicken shish and lamb doner combo, no lamb doner, just 5/6 pieces of rubbish chicken swimming in sauce. Was told it was human error and accidents happen … yes but this is the second time this has happened now and I am paying for it. Fries were $*#t as well. If anyone sees me near this place again, shoot me … see below … Every time I leave a negative review on their site someone gives a 5* good one, this has to be a lucky person or with low standards or the owner or friend Mixed chicken shish and doner on Halloween 31st October and a horror of burnt doner meat, hard dry tasteless chicken and over salted chips. March’24 and tried again ordering chicken shish with doner and chips, the “chips” were like empty hollow bags of crisps or too hard to eat. Can’t say what the kebab was like because they emptied a whole jar of mayonnaise on it and so could not taste any chilli sauce so no point putting it on really, the chicken was again hard and dry, so much mayonnaise on it that the container went so soft i had to be careful picking it up or it would split open and all fall out on the floor. Absolutely disgusting but glad to of found a much better place and cheaper too, look around because these really don’t care at all Are the good reviews from staff, friends and family ? Take the money and run !!!

The food was amazing and with one person in our party being gluten intolerant they went above and beyond to accommodate her dietary requirements. The waiter we had was so attentive with a refreshing sense of humour. We will definitely come back again! The only negative I can say is that we were one of two tables so the atmosphere was subdued but the food and especially the service was outstanding.

Excellent service and good quality… best in town !!! Been a long term customer.. friendly delivery drivers as well .

It was our daughter's birthday so we ordered champagne. It sat on the bar unopened with some normal wine glasses by the side. We waited and then had to ask for flutes and to have it opened - they seemed surprised at the request! Had a snack. Waitress spilt Mayonnaise over us. We had to ask for a cloth to mop it up ourselves and ask for a replacement Mayonnaise. The food didn't all arrive together. Table not cleared until asked. No apologies offered - just excuses "young staff and a wedding on". Bill near on £100. No reduction offered. Such a shame as have had some great times there over the years. Very reluctant to return now or recommend to anyone else.