Canada Grill in Trafford

This was an order made at 2am. I did not want this food to arrive this afternoon! It appeared it hadn’t gone through and cancelled.

Very disappointed with the supreme kebab , £14 it was a very small portion for that kind of money won’t be ordering again as portion sizes keep getting smaller but prices go up

Price is reasonable as far as Altrincham goes but still not cheap and food is absolutely standard quality. My main issue is that they ignore requests almost every single time. For example, if you ask for no sauce on a burger it's almost as though they make it a mission to put as much of that sauce on as possible. I say this as I have just ordered a burger only 5 minutes ago and emphasized that I don't want a certain sauce only for me to get home and find that they have covered the burger in the exact same sauce that I asked them not to... once again.

never even got my order and after many attempts nothing.

Great place do good burgers one of my good to places have used for years

Staff not very friendly, actually very ignorant, the Donner kebab was horrible, the meat was just slightly warm. The beef burgers we're not very nice either, I wouldn't recommend eating from here.

Just spent £40 for 2 pizzas and a kebab. Took 1 hour 10 mins to arrive. No one answering the phone. Ordered 3 garlic mayo’s (paying extra for 2) and only received one. Only got lettuce as salad for the kebab - quite cheeky when asking for £12. Wouldn’t recommend

Waited 30 minutes above the 45 that they said ,paid extra for nonexistent salad,my kebab seemed reheated from the day before,anticipating the toilet visit for next 24hours, pizza dry and toppings extremely scarce!!!!!!!! My advice,avoid!!!!!!

both pizzas were burnt to a crisp and the chips were under cooked which I'm really surprised at as they turned up 20mins early with food. So I won't be going again

The order delivered after my claim , they updated on the app but never they delivered to me, and after 1 hour 45 minutes the order delivered, very cold and overcooking, I've thrown it in the trash, because it’s very bad cuality food , especially scammer restaurant.

Chicken nuggets are the absolute sauce

So tasty and good for your money

No kebab meat and limited chicken/ beef disappointing kebab

Food arrived slightly early but was stone cold, could tell just by touching the box was no heat from it.

Was cold, when got here and sickly milkshake was watery and have ended up w the runs

Foods Awfull ...They take advantage of people under influence of Alcohol ....Avoid like the plague!!!!!

Delicious! Will be ordering from here again

Quality of food was below expectations.. portions are very low.. and prices are very high.

The food somehow turned up on time but freezing cold come on Canada grill you are better than this I've used here a long time place going downhill

Had to go and pick up my own order for delivery. Claimed they buzzed the door (they did not cause we were sat waiting for them) and then said that my number isn’t right when I’ve had calls from just eat before. When we went to collect they were extremely rude and gave us cold food

They love to charge you …and then not deliver what you have paid for. Ok when late and drunk but not otherwise. Rude and service with no smile..😎

Food was very tasty maybe portions could be a bit larger

Amazing food and amazing driver. Thankyou for sticking around until I was back in the house safe. You could have just driven off but you didn't and I appreciated that.

Only sell pizzas avoid avoid avoid

Got a chicken burger with cheese and they left the cheese in its plastic wrapper so by the time I went to eat the food the plastic had melted into the chicken and bread.

The food was delicious. Honestly the best burger Iv had !! Thankyou

Burgers wasn’t cook and donnor meat was frezzing never happens before to me but only happened tonight

The food was awful the burgers was hard the muffins was hard and the chips were chewy rang the restaurant today at approx 6.20pm 17th June to complain that person was not interested at all in resolving who was working there the manager should be aware of him and this review is down to the food and him Lost a good customer shocking attitude dispute opened to get a refund as well as a2 reports to health and safety team

Really bad service delivery driver was rude - food portion’s considering the price was shocking - kebab was dry and naan bread dry Never go back to this place - real let down

Was enjoying the food, till I noticed the burger was raw inside.

Good food as takeaway food goes.. polite delivery driver and food wrapped properly, wasn't expecting much after the poor service from other takeaways ordered recently. a bit of care goes along way and this place have tweaked things for the better service thumbs up

food was ok at best, portion was quite small and donner meat quite dry. chips were mediocre. only good thing was the chicken which was cooked perfectly

Food was poor on this occasion!

Really not nice food at all. Mixed kebab was barley any Shish in it and the taste wasn’t good at all. Food was late. Complained about the lack of shish and never got a response. Wouldn’t go here again

AVOID!!! Worse kebab shop I’ve ever been too.

Terrible my girlfriend found a nail in her kebab meat and they wouldn't even refund us never go here again

Not great. £6-odd for a pre-frozen, deep fried chicken burger 🤮

What is it with this place always forget the drinks then tonight tell me they will drop them they are sorry and don't turn up. What is it so hard send drinks that are ordered

Received the worst kebab I have ordered in a long time. I called the restaurant and they were not interested and just told me to go through just eat. Not impressed!

Prices have gone way, WAY up since last I visited 3 or 4 months back. I'd be okay with this normally as it's going up everywhere but the pizzas are now skimpy as hell. £3 markup and half the toppings you used to get. I'd forgive the attitude problem and questionable hygiene standards too if they changed to pizzas back. As it is now, avoid even if you're drunk!

Too many missing items and very poor response when contacting the restaurant.

Placed an order that I wasn't able to collect, so I called to cancel - they refused to cancel the order and told me it was 'my problem'. Can't recommend.

Portions a lot smaller for what it was not impressed

Although the order arrived early l did not receive the can l ordered. I contacted the restaurant by phone and the guy l spoke to was not very helpful. I had to suggest they send me my drink, l am still waiting. I finished the pizza l ordered which was not great, l also ordered a chicken burger for my colleague with 2 mayonnaise. There was a small teaspoon on the top with hardly any salad. A thumbs down from us and will not be ordering from here again.

Food was stone cold when it arrived late

the food was supposed to arrive between 19:10 and 19:30 - i started ringing the restaurant at 20:30 and the phone was constantly engaged, and now the just eat page is saying it was delivered at 19:15 - I was paying by cash

Ordered a pepperoni pizza and fries and they sent me a cheese and tomato pizza with cheesy chips Awful

Lied about order. Never turned up. Refund???? Do not use this company!!!

Member of staff sat on food preparation area and the other 2 staff members didn't pull him on it. Now reading the comments here I learn it has a 1 star for hygiene. I did look for the hygiene sign on the door but they obviously hide it. Won't be going again.

Ordered 10 mins before they closed and it came warm, fresh and lovely! Thanks guys x

Absolutely shocking customer service waited on food for over 2 hours and never even got it wastemen.

Iz give a rating if I actually got it!

Had an issue with my food and after calling they quickly sorted it out and even gave some free drinks to apologise , thanks guys , great service 👍

Very nice dinner kebab after a get together with friends

I've been waiting for over 2 hours now. It didn't even arrive so I've given up.

Food wasn’t delivered take away hung up phone

Didn’t receive my food I would like my money back

FOOD STANDARDS AGENCY have given this joint a 1 start food hygiene rating and you can tell. On collection the takeaway is filthy inside and the rude staff have nailed the unwashed look. If appearance isn't enough you most certainly be put off your food by a strong BO smell....unavoidable. obviously binned the food. AVOID.

Delicious food, very friendly staff, great service

Amazing service (super friendly driver), excellent food and insanely fast delivery. Thanks so much to the team for popping us in a salad bag upon request with donner meat. 10/10 will order again.

Ordered cheesy chips no cheese on em Order a double burger ended up a single and then tried to ring em but didn't receive my order till closing time then tried to ring them they didn't pick up at all or ring me back

Last time I'm using this place. The cheese they use for cheesy chips smells so bad I threw it away.

I cancelled my order with canada grill as it was a mistake so I never got the order. Is there a way i can get a refund?

Cold food, bread tasteless like cardboard won’t order again.

both chicken kebabs had mayonaise and i am allergic so i couldnt eat it

Love your food’s specially milkshakes 💕🔥🔥

Great food hot and delivered early

Order two pizza’s and both were cold

Food was okay but the delivery driver was very rude, phoned up to complain and was told the delivery driver was going to apologise to me but never did.

Excellent late-night kebab and pizza, always with fantastic customer service

Had a garlic bread from here my stomach is not impressed thats for sure 🤮🤮

1 kebab had very little meat. Both kebabs had broken pitta and only about half a pitta bread with each kebab. Both portions of fries were luke warm.

Food cold. Very late. Bit of a let down

I’m sorry but this is the worst chicken kebab of my life… I asked for a chicken kebab, it was 3 strips of chicken with Mayo & the bread fell apart… i ate it as I was hungry & couldn’t be bothered to complain. But yeh, woeful. Burger was terrible as well… wow / speechless. Anyway never again

Food was DISGUSTING, service was even worse !! Staff at the restaurant are rude and speak to customers appallingly !! The WORST take away in Altrincham . I’d give minus if it was available !!!

Absolutely DISGUSTING! AVOID AVOID AVOID ! This restaurant changed hands a short time ago and since the new staff have taken over every order has been shocking ! The staff are rude and speak to people disgustingly!! The chicken kebab came and it looked as if someone had thrown it in the box , the burger was rock hard and freezing cold . I would recommend you get your take away from anywhere but here !

pizza was burnt and undercooked

We weren't really pleased at all. The döner and kebab were very dry

Mayo sour !!! Chicken did not taste so good !!! Literally throwing up !!! Not Impressed !!!

I know it late, but burger and dry as . . . 1 maybe 2 peices of sweet corn and tiny bit of ketchup . . . In the bin ewwwww

Ordered just after 5pm and didn't arrive until 6.10pm. Food is normally so good but not tonight. Calzone over cooked with burnt cheese on top, pizza cheese burnt, nuggets hard and chips actually undercooked & very small portion to normal size. Unsure if new staff but not up to scratch at all for the price paid. Unhappy

Food arrived chips was small when ordered large food was cold I used here for a long time I won't be ordering from here again.

Very rude stuff, impolite and terrible service. Ordered meals few days ago and they forgot to send the chips. I called them and they say they will send them shortly. They never did and when I went to go asking for they denied the case and were totally rude. The Hale branch is much better

Always uses this Place, great food good service and always on time and food always hot

Food was ok, it arrived 2 hours late and was cold

Food was rubbish, going cold, they forgot to add my sauce, onions and lettuce! I won’t order from here again.

the food was cold and we ordered bbq sauce and we didnt get it.

If there was a way to score minus stars. One of the worst takeaway experience I have ever had in my life. To top it off the food was awful.

Food was late and horrible. Cold and a waste of money.

Really poor experience - food ordered at 8:40 on a week night didn’t arrive until 10:25 !!!

Ordered food at 6.20 revived at 8.23 disgraceful service

Food not bad , but the staff are rude and unfriendly

Sent wrong food order. Cheese burger with no cheese and forgot the nuggets completely

Got the order wrong then didn't answer the phone. Free garlic bread though n food is alright.

Wrong order then ignored the phone

Excellent as usual. Tasty food, fast delivery. Hope they keep on same level 👌

Kebab was OK but garlic bread like cardboard

Delivered 30 mins earlier, which wasn't a problem. Food was tasty, fresh. Only one thing to add.... If you want plain burgers, or kebab... There no option for that. You have to add things to complete order. That was a bit disappointing. But overall good, would order again.

The deliveries are usually 10-15 minutes earlier than estimated, the food is always very nice.

Lovely food, will definately be back 👍