CAFFIbach in Ceredigion

I had the Mediterranean Tart, except they'd run out so it was replaced with two tasteless veggie sausages. The vegetables were horribly overcooked to the point of mush. The gravy was copious but flavorless. Terrible meal.

Women behind the bar was rude no hello rolled her eyes because we went upstairs and it’s reserved even tho the door was open and nothing to say it was shocking service should not be in customer service roll

A great dog friendly pub that offers good food and massive portions. Friendly staff and a real happy local pub that is pleasantly busy but not rowdy or unwelcoming... Ideally located near to the castle and other tourist attractions.

Heating not being turned on at all, they give you a fan radiator to plug in, windows are old and don't close properly so all the cold air comes in, the deluxe room is not so deluxe after all as the advertised jacuzzi doesn't work and the tub doesn't even hold water, the restaurant is very very overpriced considering the portions are ridiculously small, parking is small and with most of it being used by staff, there's not much left and we ended up being blocked. No value for money whatsoever, i'd rather stay in a Travelodge, which i did because i left that "hotel" after 3 hours

Instead of a whole cookie it appears that I have been given two pieces from different cookies, not to mention that it’s not even a full cookie, I’m absolutely disgusted. Sandwiches were also cold the time they got to us.