Caffe Nero - Capital Shopping Centre in Cardiff

If you have a dog and want to sit inside, forget it. The staff will just approach you and just block you entering and won't give a reason why. They'll just abruptly spread out their arms and turn you away. Very rude and ignorant when you question why, they'll just blank you then stare at you when you walk away to find a better cafe, deserving of my money.

Always friendly service and we have got to know the staff well, one of them remembers our drink order and is always welcoming. A nice place to take 5 minutes out of your day.

Visited today and the place was empty. We were served by Kat who was friendly and welcoming as always despite the cafe being dead. The drinks were made quickly and were delicious, lovely and hot. The last 2 times we’ve visited she was alone and is doing a great job.

Myself and my mother popped in for some lunch. Great food fantastic coffee and nice and polite and professional staff. Will be coming back again