Premier Inn Cardiff City South hotel in Cardiff

I have never stayed in a worse hotel. My bathroom smells of urine, there are brown stains on the carpet and the police have just been called to a fight outside my hotel room. Reception told me there are no other rooms and that they will ‘speak to management’. Do not waste your money - this hotel is disgusting.

Really quite place to stay. Very handy for Cardiff centre & docks

We booked a premier plus room and have to say it is a walk from reception. the room was nice and clean and we had a half decent night sleep. First thing in the morning we were woken by housekeeping staff laughing and talking in the corridor very loudly, this went on for a long time and just seemed to get louder. After a while we could even hear them watching videos on their phones and laughing. I have no issue with what they do in their spare time but if i have paid for a nights sleep i would like to receive money.

Typical Premier Inn with on-site pub and restaurant.

The hotel's location is incredibly convenient, making it a perfect choice for your travel plans. The stay was indeed pleasant, with rooms that were worth the money and a staff that was always friendly. Ample parking and a restaurant are available next to the hotel. However, it's important to note that there is no lift, and the WIFI connection is poor. Despite the small rooms, the overall experience is worth the money. The mobile network connection is also really poor.

Great place to stay. Beds were super comfortable and only a 15 min walk into town. The reception staff were really helpful and the is parking on site. Make sure you register your car as soon as you get there

Best nights sleep in a very long time.

Very nice hotel, rooms are very nice and spacious, bathroom is large. Some very nice additional lighting in the bedroom to add some atmosphere 😉. Easy check-in process . No complaints. Thanks very much

Beds good pillows hard, couldn't sleep.

Stayed here twice now following gigs at the Utilita Arena in Cardiff. Only a 20 minute walk from there and a great location. Quiet, friendly staff and lovely rooms with really comfy beds.

Room was as expected in a Premier Inn. Staff on reception were friendly and kindly gave some helpful directions to the Utilita Arena. The Brewers Fayre next door was handy for a drink but we didn't eat there.

A nice hotel within walking distance of Cardiff city centre. Comfortable rooms and a pub next door for food. Great value.

Rooms standard, but good. Staff are friendly and respectful. Had broken appliances but not major. HDMI doesn't work. Vampires were chilling outside? Not hotels fault. They seemed fine. Slightly freaky. Not hotels fault, just strange. Wish adequate amount of bedding was provided. 3 beds - 2 duvets.

The hotel is in an ideal location and affordable close to the city centre and the Cardiff Bay. Food and takeaway options however in the location is scarce. There is a hotel restaurant if needed. The car park is in great need of fresh paint as you can’t make out the lines as they are so badly faded.

Very nice Staff and good service.

It's the second time we've stayed here, it's the most convenient premier inn in Cardiff as it has free parking and is only a 30 minute walk to the docks or 15 minutes to the center. Staff in both the hotel and the pub are lovely, decent breakfast too!

You know what you are getting. Premium room booked and just as always, did the job

Rooms ok but the restaurant is very much due a refurb, especially the tables, windows were dirty and don’t looked like they been cleaned inside and out for ages.

Easy to find . Helpfull staff Room was very dusty and very hot ( no air conditioning) .only premier inn in the area with a car park.

Room 101 above the reception. Receptionist banging drawers all night and letting doors slam. Asked them for a little consideration. Was told I could go elsewhere at 2am. Terrible attitude.

High standards as you normally expect from a Premier Inn.

No lift. Had to walk far to room. Most channels didn't work. They don't. change bed sheets after 5 days even if it's dirty.

Not a bad location, it’s quiet and plenty of free validated parking. Checking was painless and straightforward and the staff were friendly and helpful. The rooms are modern and spacious although there are signs of patchy repairs. The showers and bathroom was good and in my opinion the bed was reasonably comfy (a point always subject to personal preference). The free WiFi was extremely patchy and slow and we found the ultimate WiFi was no better so we didn’t bother much with it. Would we stay here again? Yes, we probably would.

Terrible WiFi, even with the upgraded 'ultimate'

Just spent the night here while at the Bruce Springsteen show - the staff were all very lovely and welcoming but the restaurant staff went above and beyond. They even remembered my husband was GF the next morning after we had checked in. Excellent service.

1 night stay 4th May, 2024. Very busy weekend in Cardiff (Bank Holiday and several large concerts on the go) so reception, unsurprisingly, very busy. Despite this, the lady on reception did everything she could to appropriate my early check in as soon as she could. Room was very clean and well presented and there was a box of welcome chocolates and a very nice 'personal touch' of a welcome message wishing me an enjoyable evening at my chosen event (mentioning it by name). Not something I have had at any other Premier Inn. Well done Premier Inn Cardiff City South and all the staff involved in my stay.

Need to ask for housekeeping at reception, signs on the door is not enough.

Great location close to city with ample free parking. There is a Brewers Fayre pub on site. Only gripe is we booked a Premier room but there was only one large towel and one small for two people and no bath mat. Not very Premier.

Decent (but not as nice as other premier inns). Staff were great as normal though. Bit of a dodgy location.

A busy hotel when the Rugby is on was here when the 6 Nations was on for the Wales V Scotland game.

Nice place. Pub and Restaurant next door. Free Parking. Just a very short walk in to the City centre.

This premier inn is great lovely room had an amazing sleep and for a hotel the shower was great. It’s really close to the city centre easily walkable. Plenty of parking which is free.