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4.3

Based on 284 opinions finded in 1 websites

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Nº 371 in 921 in Trafford

CUSTOMERS TALK ABOUT DISHES WITH..coffeeold
Score
OpinionsNoteGoogle2844.3

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The drinks are never piping hot, always just warm.

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imran mughal . 2024-09-20

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We visited this place while visiting Old Trafford, a lot of space inside, nice service.

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Michał . 2024-08-09

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I think the tables are never cleaned, they are stained, the glasses are still there... And the cigarettes are full of smoke, there is no ventilator. I can't level it.

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Lu Nur . 2024-08-09

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Café Nero embedded in the cricket ground. Standard Café Nero fayre, acceptable coffee. You can still sneak in on Match days without too much messing. Great if you want a Café Neros and you're at Old Trafford cricket ground.

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Martin Fowler . 2024-05-28

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Cozy atmosphere and good service, with good coffee. It was our first time to Manchester and the team gave us some valuable tips that were very helpful during our stay.

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Sarah . 2024-05-15

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It could be better service!!! Coffee not so Special.

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Sathu Thai Massage Berlin (ออย ณ กรุงเบอร์ลิน เยอรมนี) . 2024-05-11

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Failed to deliver half of my order on uber eats my items, rude manager who's outcome was feel free to not order here again its not our fault half of your order wasn't delivered to you and we are doing nothing to resolve this.

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Ali Altaf . 2024-05-01

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Really pleasant vibe to this Nero. Service is always excellent, really good food and drink selection, lovely areas to sit and chill. Updated: More recently (Dec 2023) they seem to run out of sandwiches a lot quicker than they used to

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Finn Dymond-Green . 2023-12-17

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Had breakfast here. Good food and coffee. Very nice place, atmosphere and pleasant service. Love being around Europe and seeing that dogs are allowed everywhere, including here at Caffè Nero.

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Line Merethe Fagereng . 2023-11-01

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Go there every pre match at old Trafford, great place great service

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Josh Aronson . 2023-11-01

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Always efficient and friendly here. Coffee is still my favourite over other high street coffee stores. Tastes like more authentic Italian coffee. Attached to the Hilton Garden Inn Old Trafford Cricket Ground and accessible through reception as well as from outside en route form the tram stop to Old Trafford Football Stadium.

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Amanda G . 2023-10-24

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Very poor welcome A very young girl unpleasant French....avoid this place

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Frédéric Berliat . 2023-10-14

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Didn't buzz off the atmosphere in there. Went in two hours before close and an employee was sweeping up around my feet. Surely that's something to be done when they close? I was asked to move after an hour because she needed to mop the floor where I was sat. I moved under the AC which was blasting out cold air (in autumn) I asked for the air con to be turned off and first I was ignored and then begrudgingly she said she'd do it in a minute. Won't be going back.

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Emma Roy- Williams . 2023-10-08

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Great location, airy and light. Coffee excellent as usual. Only criticism is that the chairs are worn and tired

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David Reynolds . 2023-09-18

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It's always a nice little cafe to go to but I didn't like the delivery cage wedged in the corner near the office behind a table, it prevented customer groups of 6 or more .

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Loopy Loops . 2023-09-11

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Customer service is too bad, they are destroying the brand name. Better to go to any other cafe (can be Nero too) nearby, but not this.

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Umang Asawa . 2023-08-01

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Bad customer service, one lady had an attitude with me when I was nothing but polite to her. And when I asked another lady if I could please use the toilet she just rolled her eyes and walked off. I’ve worked in a customer service roll myself for over 15 years and I treat people how I’d expect to be treated, I was nothing but a polite to both these women working there and I’ve left today 100% sure that I will not be returning.

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Vinny K . 2023-07-30

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Great food and coffee Staff super friendly

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kim done . 2023-07-29

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A branch of the popular coffee bar chain Cafe Nero. The shop can be accessed from the street or from inside Lancashire CCC, Old Trafford ground. Sells all the different types of coffees alongside teas and other hot and cold drinks. A good range of sandwiches, cakes, buns, buscuits and pastries. Great place to get a coffee if you are watching the cricket, although it does get busy in the intervals.

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Derek . 2023-07-27

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Good coffee, cafe looking very tired, staff pleasant but slow.

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Ian Cole . 2023-07-26

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Lovely staff great coffee and not unreasonably priced

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Stu Renton . 2023-07-11

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Always prefer better value ,better taste and lovely lovely staff .i always recommend nero over star bucks and costa if its near by .i demand more frenchise in manchester as its so tasty and better than others .lovd to be neronian 😉

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Rabia Zeeshan . 2023-06-07

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Great ace to visit. Clean toilets.

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lesley Warren . 2023-04-20

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Disappointed that is not dog friendly, not fault of Cafe Nero but of the contract with the nearby Hilton. That's a shame as most other cafe Nero in the country are dog friendly. Please revisit this policy. Overall the staff was super friendly and the decor is nice.

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Sebastiano T. . 2023-04-17

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Biscuit latte and pistachio latte are the best drinks.

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Harris Tariq . 2023-03-01

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Shop is fab coffee great most staff lovely but one needs to activily listen to her customers orders as she makes her own orders up 🤣and trys to charge extra so you have to be on the ball or it could be wrong order or overpayments

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Strong Angel . 2023-02-15

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Decided to give this ago. Luxury hot chocolate was nice but small glass for £4.00. Luckily had 25% off with meerkat. But still £3 was expensive for what I got. Son enjoyed his chai latte. Hence 4 stars. Will try normal hot chocolate next. Parking not so great there.

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Jacqui Hansbury . 2023-02-09

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Their hot chocolates are amazing! Been coming here for quite a while and they always have the best service, and amazing hot chocolates.

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Owes I . 2022-12-23

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Absolute hidden gem for people that don't know. Lovely seating area friendly helpful staff nice place to cone and relax

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Philippa P . 2022-11-10

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Decent coffee as expected, expensive. Well filled egg mayonnaise sandwich. Comfortable seating. Minor drawback queuing to be served.

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R. Mark Clayton . 2022-09-27

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It was a great visit not too busy good service what more can you ask for.

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Colin McConkey . 2022-09-16

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Perfect for a coffee sit in or take away

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Liam Thompson . 2022-09-08

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I'm a regular customer of this shop going in most days, but find it terrible that the shop is closed off to regular customers on certain match days. This is the only cafe nero shop in this area and choosing the money from match days over regular customers is disgusting 😒

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bill clarke . 2022-08-25

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First visit ok a few pounds dearer as it's only been open a week

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Steven Deprins . 2022-08-09

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What an excellent Caffe Nero locate at Old Trafford Cricket Ground.the staff are excellent providing a friendly and quick service.the coffee is good.thw shop.is clean and comfy with easy access the to the cricket ground and Stretford team station.i would definitely recommend this Caffe Nero but can see it being packed on match days.the only down side is that there is no outdoor seating.

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Alistair Gledhill . 2022-08-04

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Great service as usual. Clean and tidy.

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Cloggie John . 2022-07-26

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Friendly staff, nice store, great coffee

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James 47298 . 2022-07-01

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Perfect coffee as always. The drink I love the most is the flat white! Heavenly :)

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Hazem Alaaraj . 2022-06-21

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It's a nice and quiet one with brilliant staff. It's great for reading a book or remote work.

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Al Harith . 2022-06-07

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I enjoyed my iced coffee, but my sister did not enjoy her hot chocolate, which she said was "cold" Nice friendly staff.

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Annie Flynn . 2022-05-30

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A great little coffe shop attached to the cricket ground. Really welcome in the area. Close to the Old Trafford Metrolink.

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Paul . 2022-05-21

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the staff are so rude, classism at its finest in that place . never coming again mate

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ki . 2022-05-11

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amazing coffeeshop!!! shoutout to the great Lauren and Taylor working there.

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Aylin Dogan . 2022-05-02

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Always great coffee at Cafe Nero! And with a brilliant service, my favorite coffee place! 👍🏽🙏🏽❤️

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Anj . 2022-04-22

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The miserable jobsworths wouldn't let a child use the toilet when we realised they were going to lock them, despite the fact we'd been sat in there 20 mins having a drink and asked politely. Apparently this was because it had 'switched to a takeaway service'... judging by the faces on the two staff members asked you'd have thought a child using the toilet before they locked it up would have caused a catestrophic rip in the fabric of space and time.. I think the Nero area manager needs to give them a gentle reminder of what good customer service looks like as all common sense has clearly departed them. 👍

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Gaz R . 2022-04-17

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Called to the one alongside Hilton Hotel at Lancashire cricket ground, park at door . Quite lively for a Wednesday lunch decent space around, good service, enjoyed.

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Roy Cavanagh MBE . 2022-03-20

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I went in because it started to rain heavily. Yep, this is Manchester alright. Very convenient for both of the Old Traffords. Staff are welcoming. And very close to Metrolink

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Alun Evans . 2022-02-20

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Great hot chocolate. Quite place to do office work or chit chat with frnds

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agam mishra . 2022-02-13

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Let down by no toilet facilities

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Martin Plant . 2022-02-03

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Lovely coffee as always and lovely toasted sandwich

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Debbie Palmeri . 2022-01-21

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Relaxing atmosphere, friendly staff

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Michael Brown . 2022-01-14

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Great staff & a lovely cup of coffee. Now that I work from home, I go out of my way to get a coffee from the guys at Old Trafford Cricket

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Carole Mills-Boyce . 2022-01-08

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The interior and layout of the shop is lovely and cosy, and the waitress was so lovely and helpful, offered to put our drink in a to go cup when she noticed we had to rush off and didn’t have time to finish our drinks. Very nice lady, made the whole experience even more nice.

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Indigo Alley . 2022-01-01

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Lovely and helpful staff, and great coffee ☕️

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Team DRK . 2021-12-31

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Friendly staff and we enjoyed our drinks. Felt nicely spread out too.

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Lexi H . 2021-12-07

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Very bad attitude staff . Ordered flat white twice in a week ..taste horrible and cold . Staff needed a change 👎👎👎

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Orient Gate . 2021-12-01

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Love the Nero near Old Trafford. Very well designed with comfy seats, but also a large number of small functional seats with power points for laptops Decaf soya cappuccino spot on as usual.

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Kevin Bolton . 2021-11-30

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Staff are great first thing in the morning. There is one particular lady who remembers everyone's drink.

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Kurtis Gillette . 2021-11-11

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Nice place good food and drinks

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obscured by clouds . 2021-10-14

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Paper cups because of match day...at Old Trafford, a quarter of a mile away? Ridiculous.

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Hugh Blair . 2021-09-14

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A haven after the Test match was cancelled

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David Ellis . 2021-09-10

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Nice cafe, always clean and the staff are friendly

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Claire . 2021-09-03

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Staff are lovely always smiling and helpful.

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fa za . 2021-08-19

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Its a blumin Caffè Nero - bang advereage- as it should be

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Aerial Salad . 2021-08-05

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Best coffee in UK, nice service

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Aly Reda Hozayen . 2021-07-31

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Staff in this Nero are always super friendly and helpful.

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Nin Brown . 2021-07-12

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Friendly staff, helpful, good place to meet up before a day of cricket.

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Colin Sim . 2021-06-12

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Nice store, pleasant staff and nice store. Imagine it’s bedlam during events though.

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Chris Raffells . 2021-05-28

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Excellent coffee, staff & atmosphere

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Stuart Anderson . 2021-05-19

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Very friendly service, very nice atmosphere.

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Amal Hozaien . 2021-05-18

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Great coffee and great service 😊

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Jane S . 2021-04-18

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Ngày thứ 5 ở đây, được tham quan svd đội bóng yêu thích.

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Thiên Thần . 2021-01-22

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Fantastic staff make this store, when open it has a homely feel, modern and great range of products

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Martin K . 2020-12-09

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Inviting, friendly, covid clean environment. Refreshing experience.

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Stephen Gaisie . 2020-10-19

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Great ambience, fantastic service and lovely coffee.

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Abigail Reid . 2020-09-27

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Very friendly staff, good quality sandwiches which are also heated on demand, and fresh sweets. Relaxing environment, nice atmosphere. I visited on a non game morning...

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Emmanouil Filippou . 2020-03-07

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Nice coffee. Should be more caffe nero around

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Andy P . 2020-02-19

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Good coffee & relaxed atmosphere

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Philip Simpson . 2020-02-13

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Visited prior to football at Old Trafford. All drinks served in plastic cups, even when drinking in cafe. Toilets deliberately closed prior to the match. Illegal? Given the volume of people passing through, they should be treated properly

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David Potts . 2020-02-01

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Great coffee nice friendly staff

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James Short . 2020-01-31

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Very busy average service but personally not a fan prefer Costa

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Christopher Forbes . 2020-01-23

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Been once there before. Okay. Dont go there often

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Joan “Valerie” Needham . 2019-11-01

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One of the finest coffee-shops in the city. The personnel are at all times friendly and really great This is a terrific spot where you can meetup along with family or friends.

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Jarvis rubino . 2019-09-23

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Nice atmos, friendly staff, speedy service

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Damian Owen . 2019-09-07

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First time in staff polite and clean inside I'll be back

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Martin Wright . 2019-08-25

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Cadena de cafeteria bonitas pero con unos precios un poco elevados. Bollería muy rica

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Ana Patricio Martín . 2019-08-12

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Visit for a drink and seat whilst waiting for the gates to open for the cricket match

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Alistair Chadwick . 2019-06-26

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The staff is very friendly. The girls in this store are lovely!! They were very kind with us. Excellent coffee and very fast service.

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Vaggelio Rapatsakou . 2019-06-10

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Girls served well on a match day but 5 mins after purchase they asked us to leave as shutting the shop!

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Christopher Beaney . 2019-05-26

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Nice, tidy example of a Cafe Nero. Because it's attached to the Hilton hotel, it seems a bit cleaner than most coffee shops, which is a good thing.

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James Welch . 2019-04-15

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Really nice coffee shop, staff very friendly

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Lauren Mura . 2019-04-02

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Good chill vibes.. friendly staff...good coffees

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Nate Galimore . 2019-03-27

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Good service & plenty of room + close to Lancashire cricket club. Worth a visit

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Amanda Connell . 2019-02-19

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Good location within the cricket ground, easily acceptable. Nice coffee with friendly staff. Sometime the service can be a bit slow.

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Iain Riley . 2019-02-15

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This is one of the nicest Cafe Nero's I have been to. Very chic, comfortable and clean

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Dave and Sue Reeve . 2019-01-31

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Fairly new cafe adjacent to Old Tfafford Metrolink Stop . Nice place to stop off .

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Dave Derby . 2019-01-15

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Nice little cafe. Never too busy and mainly just people having meetings or working from laptops but there's always a seat. The cafe has the typical Nero theme which i like the rustic look it has. Prices however are rediculous as usual. To give you an idea, Little chocolates at the front are around £1.50 (i think) for 1 piece... they're pretty much the same chocolates sold in Aldi where you get a full pack for the same price.

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Shaun . 2018-12-14

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Love the location and vibe here. Great ambience. Needs to stay open later!

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Ateeq Salik . 2018-12-12

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Love it’s Quite place for reading

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aljawhara A . 2018-11-13

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a warm home environment, a friendly staff, a quiet place

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خالد الشريمي . 2018-11-01

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