GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.3

Based on 503 opinions finded in 1 websites

site_photo4

Nº 118 in 339 in Worcester

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle5034.3

comment_iconOpinions

Like other Caffe Neros I go to, very welcoming, coffees are far better then Costa and Starbucks. Food are fine for what they are.

site_logo

David White . 2024-10-19

MORE AT Google

I love the cafes of Nero in general, they might be a bit tatty, but the food is nice, coffee is good, music is nice, when it's on, and the staff is ever so friendly. The Nero in Worcester is a great place to go, dog friendly, the baristas are great (I mean, they are humans, they have bad days too, but really..). If it's pouring rain outside and you want a nice coffee, maybe charge your phone in the corner, or grab a tomato soup while you wait for the train, when it's cold and dark, it's a cozy place to go. I've seen an old gent snoozing off once in his chair, it was actually heartwarming to see, that he felt safe and comfy enough to do so. For me Nero is that kind of a place. The mobile data doesn't always work, the wifi is not the best, but ok.

site_logo

Eszti UK . 2024-10-15

MORE AT Google

I've recently joined Boundless and through the tastecard I can get a discount on the cost of a coffee at Nero. My favourite place to go is at Broad street Worcester. The staff are friendly and welcoming and I especially wanted to thank Charlotte for helping me get through many shifts at the Waddle of Worcester shop by supplying me with numerous chocolate cookies and hot or iced coffees.

site_logo

Jacquie Swinbourne . 2024-09-15

MORE AT Google

Always a lovely place to stop for a relax hot drink and food.

site_logo

Julie Atkinson . 2024-09-14

MORE AT Google

Ordered a white chocolate mocha from here at 10.30am on 3rd september with cream on top. Unfortunately the cream that was sprayed on top was expired as it tasted and smelt sour. I told the barista about it and she told me that was what cream tasted like but accepted it when I said it tasted off. Was very rude about it because she said I’d drank most of it and said what do you want me to do. I would avoid in the future.

site_logo

Kate Windstep . 2024-09-03

MORE AT Google

The lady who served me on Friday morning at 8.30am. Has served me before but this time was not happy. Did not ask if I’m staying in or take away just gave the tea and coffee in takeaway then when I asked for a stamp she replied “not for a one pound drink”! When previously I have always got a stamp. I don’t think I’ll be visiting this cafe Nero again. This surely did spoil my morning and it’s still upsetting me to write a review. If you’re not happy to serve all customers put a notice on the door!

site_logo

Rekha Sisodia . 2024-08-24

MORE AT Google

Personal experience of my last trip. My son was trying to cut his food and the plate slipped off and landed on the floor, without hesitation, the batista (I believe is called Hugh) ran over, grabbed the food and insisted that he would do another for my son free of charge, my son who was rather disappointed suddenly gleaned with delight as he was presented with another plate of food. Could not have been nicer and felt like a truly valued customer. Thank you. Food is always nice, drinks are great and the staff couldn't do enough for you. There's also a girl called Charlotte who works there who always takes time to make my son feel special and includes him in the conversation when ordering, again thank you.

site_logo

Joe Hayward . 2024-08-23

MORE AT Google

Always great in here clean tidy and good customer service 👍

site_logo

Maxine Laugher-Wood . 2024-06-24

MORE AT Google

If it's good enough for a wombat..... Joking apart amazing service, fantastic pastries, and great coffee. Give it a try.

site_logo

Mark Lewis . 2024-05-25

MORE AT Google

Best coffee shop in Worc by far. The staff are first class.

site_logo

Gary Conway . 2024-05-15

MORE AT Google

Good location, Sky Wi-Fi available if you have an account, otherwise sit near the front windows as the signal is poor at the back. If you have nectar points don't forget you can exchange 350 for a hot drink (any size). If you're asked if you want a special edition blend of coffee ask them how much, it's not free and could add 30p to each drink. This cafe is looking a bit tired and could do with a clean and a lick of paint. EDIT: DOGS ARE ALLOWED IN THIS CAFE, THE LAST COUPLE OF TIMES I'VE BEEN IN IT'S BEEN QUITE NOISY WHICH SPOILT IT A BIT.

site_logo

Nathan Doe . 2024-03-26

MORE AT Google

I was in town so this is my go too coffee shop and always great taste and lovely staff 😁👏👍

site_logo

Jeremy . 2024-01-04

MORE AT Google

I fee (Tables dirty cuttered with dirty cups?) and trays staff most ok , however lady at counter brown hair, unsual tendy haircut shaved into neck, very unfriendly, aggressive in her nature, we didnt feel a nice vibe, its like shes bringing her personal issues to the shop floor, stroppy moody, and makes you feel bossed around i would get rid of her of she was employed by my company as she really does not represent a good company image . Very disappointed may start going to starbucks i stead little more expensive but staff in there are very hospitable and happy to see you and professional always!

site_logo

Sunshine Islands . 2023-11-20

MORE AT Google

Excellent service and friendly staff. Great to still be able to get a coffee late in the day.

site_logo

polly birch . 2023-11-20

MORE AT Google

Great Caffé Nero. Staff were very friendly, coffee and pastries were good, as to be expected.

site_logo

Adam Frost . 2023-11-07

MORE AT Google

Great selection of food and drink staff very helpful. Only downfall tables could have done with cleaning more often

site_logo

Lisa Roberts . 2023-10-26

MORE AT Google

All the staff are really lovely. Very helpful and brilliant customer service. Recommend 102%

site_logo

Carole Bradley . 2023-10-16

MORE AT Google

Nice staff always friendly, helpful and welcoming, can't do enough for you. Great coffee too.

site_logo

freddie winwood . 2023-10-16

MORE AT Google

Do not buy any pastries from this place. You can clearly see the raw dough in the picture. The worst thing is that I’m pregnant. I had a few bites of it now I am really concerned. They play with people’s health!!!

site_logo

Sorina Spinu . 2023-09-25

MORE AT Google

Was shocked and appalled by the fact that when my 14month old stood on the floor and feet got disgustingly dirty, to the point I questioned the staff how often do they clean their floors, initially the staff member responded with every night then when I showed her the state of my daughters tights she said 'oh do you mean out here? We do a deep clean once per month', as if I could of meant somewhere other then the main seating area? I'm pretty sure it should be normal hygiene practice to mop and clean the floors of an establishment serving food more than once per month! Absolutely filthy and disgusting! Won't be returning if that's thier hygiene practice, heaven forbid how often they clean other areas like toilets.

site_logo

Ellen Terry . 2023-09-16

MORE AT Google

Always an enjoyable place for coffee and cake.

site_logo

Alan Riley . 2023-09-08

MORE AT Google

Cafe quite pleasant cleanish room for . Improvement though, if you have to assist staff clear tables clearly there's something wrong!! This is a regular thing!! 1 member staff in there is very aggressive abrupt/ and has an offensive unpleasant attitude/ I really am made to feel indebted by this lady..... I might plightly ask something she invariably finds an answer like I'm busy at the moment /or I'm doing something/ in a sharp abrupt aggressive manor, it's like she want s to air her authority on meand shout me down ....... I always thank everyone including this lady too on leaving , however, though she seems to have issues? she looks back at me like I'm not welcome/ Im made to feel very uncomfortable always seems to be awkward no matter what you say!! I have tried to ignore but you don't go to a coffee house to do this do you!! so upset now, so looking to spend my regular visit of meal /plus drinks with friends elsewhere now!!!! , I'm not paying to have a bad experience that's kinder not the idea is it!!! , it's to want to go back because you have been made to feel welcome and have had a pleasant experience...... !!!!! Sorry I've purservered long enough now, I'm upset!!!! and it s seems OK for this member staff in herself to treat the public like this OFFENSIVE Beyond!! ..... think this lady in question may be a manager? she is of darker brown hair /shoulder length and is shaved at back neck style hair cut, and is of larger build. She seems to works both neros Worcester( shambles ) Maybe head office should do a mystery visit!! Adding to this the gloves the staff wear they touch everything around the building BUT the food /then go back to the FOOD handling with these gloves on this is not good hygiene,!! Maybe just not wear them an wash your hands in between the basic way !

site_logo

Ruby Ruby . 2023-07-21

MORE AT Google

Lots of yummy treats and really good espresso macchiato.

site_logo

Carolyn Bell (Carolyn & Phil) . 2023-06-27

MORE AT Google

Great choice of snacks and cakes. lovely fresh coffee and spacious interior.

site_logo

amelia ayres . 2023-06-06

MORE AT Google

Visit this place often,staff are always friendly

site_logo

Lynn Tipton . 2023-06-03

MORE AT Google

All a bit tired, dirty and past it's best. Toilets not very pleasant and a lot of flies buzzing about the tables. Cakes and food generally looked good, but kind of glad not to have eaten. Not tempted to go back.

site_logo

Jan Hodgson . 2023-05-05

MORE AT Google

Always pop in this one when I can. No complaints.

site_logo

Chris Smith . 2023-05-03

MORE AT Google

Great for coffee time 😁 Good tasting coffee and excellent food

site_logo

Simon Nichols . 2023-05-01

MORE AT Google

I visited late in the day, so there wasn't much going on, but a nice vibe after a day at work. Friendly staff and lovely cake, but cleanliness could have rated higher.

site_logo

Sandie Bishop . 2023-04-25

MORE AT Google

Average coffee shop. Very poor selection of gluten free snacks

site_logo

Kathryn Young . 2023-04-22

MORE AT Google

It's ok slightly more expensive on size of cup, service is good dogs are allowed, good for wheelchair and small mobility scooter only slight ramp staff would help if asked

site_logo

Mandy Smallwood . 2023-04-06

MORE AT Google

Great gateaux and excellent flavour to the flat white but could have been hotter

site_logo

Jenny S . 2023-03-14

MORE AT Google

Great service. Decor/furnishings are very tired. Some armchairs need throwing out!

site_logo

Pat E . 2023-02-23

MORE AT Google

Nice coffee, good atmosphere and attentive service. 👍

site_logo

Mark Greenhill . 2023-02-20

MORE AT Google

Food was ok when I asked for my cake to be heated they put it in the microwave for 10 seconds and when I asked fro cream on my cake the woman who was working at 4:30 with black hair in a bob very rudely said well that’s 50p more and when I walked in she also rudely said how can I help you then. When my toasty was done she dropped it on the table without saying anything or even acknowledging me to make sure anything was ok then walked off.

site_logo

Ben Gatfield . 2023-02-07

MORE AT Google

Hot chocolate (both dairy and vegan) were superb, as was the atmosphere and friendliness of the staff. Only slight downer is that the door says they close at 5:30pm on a Sunday, but we were encouraged out at 5pm (which has apparently been the closing time since COVID). Which is fine, but just needed to know that before we started drinking. Please change the door 😉

site_logo

Gill Tansell . 2023-02-05

MORE AT Google

Great place to stop & enjoy a brew in town. Fast friendly service which is always good.

site_logo

Paul Mousley . 2022-12-20

MORE AT Google

Nice cafe. The staff were all friendly, service was good as was the food and drinks

site_logo

YourAverageJoe . 2022-12-03

MORE AT Google

Lovely relaxing before shopping

site_logo

Claire Browning . 2022-12-02

MORE AT Google

For a chain coffee shop its pretty good. Good coffee and a fair choice of food. But the toilets are disgusting!

site_logo

Grenville Bradder . 2022-11-30

MORE AT Google

Friendly staff. Good choice of coffees and drinks. Well behaved dogs allowed. Kidderminster branch.

site_logo

Sarah Gardner . 2022-11-29

MORE AT Google

Great place to sit and chat over coffee and cake do a great sausage roll

site_logo

Mark Whitman . 2022-10-16

MORE AT Google

Great coffee, great cakes, great location with comfortable surroundings and great music.

site_logo

Stuart Garfield . 2022-10-10

MORE AT Google

Nice for relaxing cup of tea and cake.

site_logo

John Duncan . 2022-09-20

MORE AT Google

Nice place to have a coffee and chill. A good place to work as well. Sometimes the staff is nice and sometimes they totally ignore me when I want to order something, hence the 4 stars.

site_logo

Alexandra Gerea . 2022-09-06

MORE AT Google

Did not purchase anything service to slow

site_logo

John Lambert . 2022-09-06

MORE AT Google

Very nice facilities and prices

site_logo

Marc Cawte . 2022-08-31

MORE AT Google

Staff are very friendly & food & coffee is delicious. They need more vegan & vegetarian options.

site_logo

Louisa Wakelam . 2022-08-30

MORE AT Google

Very relaxed atmosphere and good coffee of course

site_logo

Adrian Clinton . 2022-08-23

MORE AT Google

Always go here when we go to Worcester.nice place to chill and have a coffee.

site_logo

Michelle Neale . 2022-08-13

MORE AT Google

One of my favourite coffee spots in Worcester, great selection of food too!

site_logo

Charlotte Juggins . 2022-08-06

MORE AT Google

Not really being a coffee shop fan, I was well impressed with a large latte with a caramel shot, sausage roll was very tasty and warmed in an oven so keeping it's pastry crisp, Nice place though no phone signal indoors.

site_logo

Paul Anthony . 2022-07-09

MORE AT Google

Nice coffee friendly staff, just what you want in a coffee shop

site_logo

Steve Pike . 2022-07-05

MORE AT Google

Great cup of coffee, never fails to please. Lovely team of Barista's.

site_logo

Nigel Young . 2022-06-08

MORE AT Google

Great staff, warm and lovely coffee

site_logo

Shazan Khalid . 2022-05-17

MORE AT Google

It was okay, friendly staff. Prices a bit on the expensive side. And all the cakes seem to be vegan. I get we have to cater for vegans but having them all as vegan? Verry poor in my mind. Also we sat in ad was told we had to use takeaway cups... so over it was okay at best!

site_logo

GREG SUMMERS . 2022-05-08

MORE AT Google

Very friendly staff, enjoyable atmosphere just a shame the music was so quiet

site_logo

Stuart Harley . 2022-04-03

MORE AT Google

I like the fact you can bring your dogs in and they have a little treat jar

site_logo

Danielle . 2022-03-10

MORE AT Google

Nice place for a coffee or light lunch.

site_logo

janet yarranton . 2022-02-25

MORE AT Google

The staff here are exceptional! A young girl with coloured hair and a guy who's maybe the manager but SO cheerful and just exactly what you need. Always make amazing coffee too!

site_logo

Grace Robbins . 2022-02-03

MORE AT Google

Nice place to chill out for 30 minutes with a cappuccino not so busy and plenty of places to sit, nice friendly staff

site_logo

Kevin Mc (There and Back Again.) . 2022-01-28

MORE AT Google

Locale davvero ottimo, sia nella posizione che nei vari prezzi. L'interno sprizza Italia da tutti i pori, le tante decorazioni tipiche riportano alla mente una nostalgica Italia. Personale accogliente e allegro. Davvero gustoso il loro Caramel Latte.

site_logo

Vittorio Medici . 2022-01-15

MORE AT Google

Great coffee and toasties as usual. Friendly, welcoming staff

site_logo

Laura Hamilton . 2022-01-07

MORE AT Google

This Caffe Nero store is extremely well run. Great service. Would definitely recommend.

site_logo

David Allen . 2022-01-04

MORE AT Google

Lovely tasty coffee. Nice clean shop and friendly service ☕👍

site_logo

Jo Holden . 2022-01-03

MORE AT Google

Easily the best national coffee chain. Very good customer service received during the visit.

site_logo

Tulsi Ezhilan . 2022-01-01

MORE AT Google

Always good drinks but slow service

site_logo

Oly . 2021-12-22

MORE AT Google

Great atmosphere. Solid staff. Consistently good coffee

site_logo

Jordan Heath . 2021-12-16

MORE AT Google

Coffee always lovlov thank you 🌟 ☕

site_logo

Harleigh Kamal . 2021-11-20

MORE AT Google

Great staff as always, engaging, friendly & happy 😊

site_logo

char manda . 2021-11-13

MORE AT Google

Favorite place with wonderful black coffee! Friendly staff! It is great to start your day here!

site_logo

Yana Konova . 2021-10-15

MORE AT Google

Lovely munch and drinks. Nice staff too.

site_logo

Tina Deooray (Lady T) . 2021-08-25

MORE AT Google

Great place and you can take the dog xx

site_logo

Jackie Walton . 2021-07-16

MORE AT Google

I was sat at a table that had lots of mess on the floor

site_logo

K S b . 2021-07-07

MORE AT Google

Friendly staff quick to clean up

site_logo

mary Jeynes . 2021-05-19

MORE AT Google

Have to say, my favourite coffee shop in Worcester

site_logo

Andrew Doyle . 2021-05-19

MORE AT Google

Great staff. Great coffee and amazing selection of eats

site_logo

Teresa Ceesay . 2021-04-26

MORE AT Google

Visited 24 Dec had a scrummy hot choc and toastie. Very attentive staff

site_logo

Mandie Owen . 2020-12-28

MORE AT Google

Good friendly service service. Could do with a boost on the wifi for test & trace

site_logo

John Kelly . 2020-12-05

MORE AT Google

Staff very polite sevice was very good

site_logo

Christina Jones . 2020-12-04

MORE AT Google

Great staff and you can take your dog.

site_logo

Sue . 2020-11-15

MORE AT Google

Tiny chairs, slightly pricey but good none the less

site_logo

Adam Beardsmore . 2020-11-10

MORE AT Google

Always a good service friendly staff. Great coffee ☕

site_logo

John Harris . 2020-11-09

MORE AT Google

Great service and coffee. Clean comfortable and friendly. I did spot some Halloween spiders lurking around. Good overall though.

site_logo

John Baker . 2020-11-03

MORE AT Google

All ok, shame about lockdown2, after they have tried so hard

site_logo

John Stundon . 2020-11-03

MORE AT Google

Cracking service coffee was nothing special for its premium price

site_logo

Marcus Raxster . 2020-11-01

MORE AT Google

Only allowing contactless or app payments! Some people don't have those options lol

site_logo

Jennifer Griffin . 2020-10-25

MORE AT Google

Lovely staff and good coffee, cakes and snacks

site_logo

Jenny Steven . 2020-10-09

MORE AT Google

Clean, good polite service, coffee is excellent and so are the tucks! Table & seating nice & clean.

site_logo

Ronald Long . 2020-09-26

MORE AT Google

Love cafe Nero better than Starbucks any day

site_logo

Simon fereday . 2020-09-14

MORE AT Google

Had a lovely hot choc and a toastie sandwich 👍x

site_logo

Nana Bear . 2020-09-12

MORE AT Google

Really friendly staff and always clean.

site_logo

Matt . 2020-09-12

MORE AT Google

Always served quickly, social distancing was in place. Always a good choice of food& drink despite what time of the day you go in

site_logo

katy lush . 2020-09-10

MORE AT Google

Great customer service fantastic coffee and pastries greatly recommend

site_logo

Hadeed Ahmed . 2020-08-31

MORE AT Google

Coffee and almond croissant nice, shop bit tired looking but clean.

site_logo

Wendy Diamond . 2020-08-16

MORE AT Google

Will be happy when they start doing toast again.

site_logo

Adrian Ludlam . 2020-08-15

MORE AT Google

Excellent service, great coffee!

site_logo

Iain Lockhart . 2020-08-12

MORE AT Google

Nur mit Karte zu zahlen, ausländische Karten werden nicht akzeptiert. Keine Barzahlung möglich!!!

site_logo

Jo Perman . 2020-08-10

MORE AT Google

Very nice cafe with enhanced cleaning and social distancing measures. Could have increased the perplex screens to cover the entire counter, not just the till area, as the virus does travel around the premises and isn't preventable on the till perplex alone.

site_logo

Adam Kehoe . 2020-08-03

MORE AT Google

If you enjoy the sound of a dog yapping the whole time you are trying to enjoy your drink then this is the place for you.

site_logo

Ben Rawles . 2020-07-31

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
4.3

187 Opinions

location-iconMANOR FARM, Malvern Rd, Lower Wick, Worcester WR2 4BS, United Kingdom
outdoor_seating_342536takeaway_342536delivery_342536

‘Mushrooms on toast’ 2 pieces of toast with bland unseasoned mushrooms on the side. For £8 I expected at least some seasoning, herbs or maybe garlic cooked into the mushrooms, awful

restaurant_img
4.3

179 Opinions

location-icon35 St John's, Worcester, WR2 5AG, United Kingdom
outdoor_seating_385402takeaway_385402delivery_385402

Karaoke night was good fun, lots of people singing and we didn't't have to wait too long for a go. Nice beer garden. Friendly locals and staff. Reasonable prices at the bar.

restaurant_img
4.3

478 Opinions

location-iconClaines, Worcester, WR3 7DH, United Kingdom
outdoor_seating_345922takeaway_345922delivery_345922

Nice place to have a break while walking along the canal route

restaurant_img
4.3

65 Opinions

location-icon78 Barbourne Rd, Worcester, WR1 1JE, United Kingdom
outdoor_seating_383788takeaway_383788delivery_383788

Lovely old pub in the village of Hanley Swan ,and you can tell by the name it's a bit special.Duck pond nearby with a few duck houses on it, so nice to see something unusual.The food was fine and very quick service,our waitress Becca was nice and polite,with good knowledge of what was on offer.all in all worth a visit if your in Worcester.

restaurant_img
4.3

1502 Opinions

location-icon51 New Street
Other international cuisines
outdoor_seating_81338takeaway_81338delivery_81338

Lovely slightly laid back place. Great service.