Based on 32 opinions finded in 1 websites
Based on 32 opinions finded in 1 websites
Nº 818 in 1400 in Belfast
Nº 126 of 216 Other cuisines in Belfast
Opinions
Visitamos esta tienda hace unos días y tuvimos una experiencia innecesariamente incómoda. Pedimos dos cafés para llevar y el personal detrás de la barra se dio miradas cuando se dieron la vuelta. Había otros clientes en la tienda, así que no estoy seguro de por qué pedir cafés para llevar necesitaba esa reacción! El barista en la caja también tuvo un poco de actitud desde el momento en que nos acercamos, por lo que en general todo el encuentro nos hizo sentir incómodos. Pedimos a Nero regularmente y siempre hemos tenido una buena experiencia, pero no creo que volvamos a elegir esta tienda en particular después de que nos hicieran sentir así!
Beth . 2024-09-21
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El servicio era muy bueno y los pasteles encantadores también. Vino después de unas horas de turismo y necesita un descanso y una bebida.
Pandabuddie . 2024-06-21
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Staff are so polite and helpful, only started going here and was very happy, coffee is luvly, shortbread is nice
Sharon M . 2023-11-22
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Servicio lento y casi lo que obtienes de una Costa. El café estaba bien pero nada especial, podría estar más ordenado
Heather C . 2019-10-20
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É um bom lugar para dar uma paradinha e apreciar um gostoso café com algum acompanhamento. O local é espaçoso e agradável e o atendimento muito bom.
Norton G . 2019-10-16
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Cafe Nero está cerca de donde vive nuestro hijo, así que nos encontramos allí regularmente para tomar café y bollos y ponernos al día. Siempre ocupado pero servicio rápido y amable.
N_IrelandFranco . 2019-10-03
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Excellent venue, however staff abrupt and not pleasant. However excellent variety of fresh food to choose from. Tea served in China teapot which is always good.
cathy606 . 2019-05-08
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Hadn't been in this local coffee shop since the last time and swore I'd never be back! Unfortunately I went this morning and the tall guy with grey hair was just a wee bit 'short' with the guy in front of me. Why do folk talk to customers like they are somehow asking them for a favour. We paid for over priced coffee and at least give the customers a wee bit of a smile ... I'm sure tourists are underwhelmed by the service in this place. Nope ...more staff training required.
justmytake62 . 2018-10-02
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Stopped by for coffee and a sandwich, service was incredibly friendly and coffee was great. Nice place for a quick bite.
ladyscotland55 . 2018-09-10
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Stopped here for a coffee and very good coffee it was. Staff are friendly and efficient. Good place to meet up with friends.
N_IrelandFranco . 2018-08-23
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This was the first cafe I visited in Belfast and it was wonderful. Had an early tour so I stopped in as soon as they opened. Great first impression of baked goods in Belfast!
celeste_adri . 2018-05-04
MORE AT TripAdvisor
Hubby and I ☕️ Called in for quick coffee and toasted tea cakes This place is so handy for those quick breaks ☕️🌈
RhymeReviews . 2018-01-20
MORE AT TripAdvisor
I have been using this coffee shop at least twice a week for six years. I went in last month with a full 9 stamped card. I tried to tell the girl that it was full but as the stamps were not on the icons ...she stamped it a tenth time. I then told her it was a full card and could I get my free drink. She looked at the guy washing the dishes and they had a full discussion (with a line of customers listening). 'It's company policy to give a free drink for full card ... oh - just give it to her'. I said 'it was a full card' ..he said (rolling his eyes) 'just give it to her'. I was not listened to or respected for my many purchases. I do not need a free one ... but this was disrespectful and basically saying I was lying. Absolutely ridiculous and very embarrassing. I will not be back ... and there was a hair on the pastry ... brilliant service.
justmytake62 . 2017-12-14
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I often go there in the morning right before my work. All of the staff is extremely nice and polite serving really good quality coffee. One of the baristas actually remembered my regular order which made me feel really good :)
monikag350 . 2017-11-24
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Fabulous coffee shop, offering a variety of sweet and savoury eats. The coffee is divine, the service is great and I visited this particular Neros a few times whilst in Belfast.
alexandramS584LB . 2017-10-30
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Been here numerous times staff are always friendly. Coffee is always good. Choice of food is limited but also good.
Ewing65 . 2017-09-16
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Easy to while away an hour here in very comfortable surroundings. Coffee and tea very good and an eclectic array of used books available on the shelves. Was a dry day, but great place for a rainy one.
MadDocNI . 2017-03-26
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Tried chai latter for the first time. It was awful, was hot water, milk with lots of cinnamon except the actual chai (tea).
Monika A . 2017-03-24
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I stopped at the Caffè Nero beside the City Hall. Always do piping hot and delicious hot chocolate. Lovely pastries also.
BelfastFoodTravelMan . 2016-12-30
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Stopped in here a couple times during our coach tour of Belfast. The staff are very friendly and helpful. Food is good and coffee drinks are fantastic! Very convenient location - close to shopping, Belfast City Hall, and the small streets of Belfast.
Becky D . 2016-09-18
MORE AT TripAdvisor
never a let down - strong nice coffee at its best - take pride in their work and toppi9ngs amazing - cinnamon my fav!
catandy54 . 2016-08-31
MORE AT TripAdvisor
Popped in here during the week on our way to Belfast Zoo, had a hot chocolate and a coffee with a bun. Guy who served us was very friendly, respectful and a good conversationalist - good humour too which was a bonus, spoke to us...
stephanieee95 . 2016-08-06
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everything is perfect, great taste of coffee, desserts are always related delicious, the staff smiling a divan music, this is my favorite coffee in the town.
ivonnee499 . 2016-06-29
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Friendly staff, lovely coffee and yummy pastries. We woke up late and missed our hotel breakfast so we wondered around looking for a café that wasn't a Starbucks or a costa. Really comfortable and I love the decor. Chilled music playing. As far as coffee...
emmatodd16 . 2016-03-20
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Sam, Eliza, Arthur and ALL the staff make this the Best Nero's EVER. Always talking to customers to make it a great coffee experience, even on a wet miserable day as you head to the office. Great coffee, day after day, clean cafe, fabulous atmosphere....
lou_gray_ni . 2016-01-13
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I often call in here for a quick break and find the staff very pleasant and friendly. I enjoy the coffee and the shop is nice and bright and clean. There is a good range of sandwiches and paninis.
Nuala798 . 2016-01-12
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I visit weekly , it is by far the best café nero in Belfast and that's down to the super friendly and welcoming staff ,the amazing service and the relaxing and positive atmosphere. It is also very family friendly and is very comfortable with nice...
Anna G . 2015-11-17
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I travel all over the UK with work, so been in a lot of Caffe Nero branches, its my favourite choice of coffee shops Belfast is full of Caffe Nero branches, probably about ten within 10 mins walk of each other, so the Irish must...
Jason M . 2015-10-16
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Stopped at this Caffé Nero while in Belfast, the service is fabulous and fantastic, The drinks are beautiful and the staff very helpful, helped me carry the drinks to the table, Will Return again.
richardsU8611AY . 2015-10-01
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It always looks so busy so we decided to give it a try and see what the fuss is about. Really good brunch menu. I had the street hawker which was delish - love the spicy eggs with crispy bacon. My partner had the huevos rotos which I think were even better.
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Delicious chicken caesar salad and steak sandwich. a very varied menu. Efficient service . mid range pricex
76 Opinions
Called in here today for food, was told by 2 servers that they would be with us shortly so we waited, and waited. A third server who was too busy drawing on a napkin to take our order then served a person who walked in after us while we still stood there in front of her. The most gobsmacking service I have ever experienced.
34 Opinions
Muy decepcionado. Íbamos al Teatro Lírico por 7. 30 pm y pensé que esto sería útil. ¡También pensé que reviviríamos algunos de nuestros recuerdos de nuestros días de estudiante mientras estudiamos en Queens! ! El menú sonaba bien. También nos sorprendió gratamente las ofertas de bebidas. Llegamos poco después de las 6 de la tarde y, aparte de una pareja sentada en el bar, éramos la única mesa ocupada, 7 de nosotros en total. Pedimos nuestras comidas a las 6. 20 pm, 4 hamburguesas, 2 papas fritas y una lasaña. Por 6. 50 pm nuestra comida todavía no había sido servida, así que llamé al barman. Se disculpó y explicó que estaban teniendo problemas en la cocina y que tendríamos que esperar más para nuestras comidas. Le expliqué nuestra necesidad de ser atendidos rápidamente. Aparte de las hamburguesas, las otras comidas llegaron unos minutos más tarde. ¡Las hamburguesas llegaron justo después de las 7! ! Estaban secos sin absolutamente ningún aderezo, a pesar de que me dijeron que habría queso y tocino, etc. Me quejé, pero no tuvimos tiempo para una alternativa, así que tuvimos que comer lo que nos sirvieron. ¡Las patatas fritas también estaban frías! ! Nos ofrecieron cobrarnos la mitad del precio por 2 de las hamburguesas. Nuevamente no tuvimos tiempo para discutir o negociar nada diferente. Ya estábamos llegando tarde al teatro. ¡Solo tuvimos que pagar y correr! ! Cuando revisamos la factura de camino al teatro, nos dimos cuenta de que nos habían cobrado de más por TODAS las bebidas. Ninguna de las ofertas se aplicaron: el 1 para todas las bebidas al pedir un plato principal y el 24/7, es decir, 2. 47 para el vino sobre el que había preguntado expresamente. En lugar de comprar dos hamburguesas a mitad de precio, habíamos pagado las probabilidades. Comida extremadamente decepcionante, servicio lento e inaceptable y estafado con "ofertas especiales" como se anuncia en todo el bar y en los menús. ¡Come aquí si te atreves! ! !
45 Opinions
Benn going here for years. Food was great. When I went to pay they had added additional cost. I asked why. The girl said that is a normal charge and the till added it. I explained the item on the menu was £6.50 for goujons and chips. But they charged £6:50 plus £2.50 for a small chip. I had to show her the menu. She said the chips were extra. I had to explain again that it was £6.50 for the meal on the menu which clearly stated goujons AND chips. She said she has always applied the charge that way and that she had been working there for a year. I explained that I had been going there for years. She was extremely rude, uncaring and very wrong. Eventually gave me back what she owed but the rudeness was too much. How many others have had this additional charge, who knows. It's a scam. Will never be back unfortunately