Based on 467 opinions finded in 2 websites
Based on 467 opinions finded in 2 websites
Nº 354 in 557 in North Devon
CUSTOMERS TALK ABOUT DISHES WITH..ladycoffeechocolatecakeOpinions
Lovely caring staff and atmosphere cosy and a terrific connection, the best coffee house in town for me 👏👏 10/10
william jefferies . 2024-07-23
MORE AT Google
Good strong coffee, better than the popular competition in my opinion. Good service.
WilliamsAudio Pedals . 2024-05-13
MORE AT Google
I popped in with my mum and the kids and the lady was extremely helpful and made me a hot chocolate with caramel syrup and it was so good. The lady was lovely and chatty and very helpful. I didn't have any food, so I can't comment on the food. Would highly recommend this café.
Kelly Boo . 2024-04-15
MORE AT Google
No change in the till at 11am in the morning so had to pay by card expensive two drinks £8 one was a small hot chocolate the cold food cabinet which I was sat opposite had a dirty bowl in in the window sil was really dusty also the floor needed a good clean lots of dust a dog hair in-between the chilled food cabinet.
Chrissie Tonkins . 2024-04-07
MORE AT Google
You're always guaranteed a great Coffee/Cortado at Caffe Nero and this branch is no exception. We visit the Town quite often and it has the best Coffee, with Boston Tea Party a close 2nd. The only reason it doesn't get 5 stars, was the very poor selection of Cakes and pastries - it looked like they hadn't had a recent delivery, so they had displayed the leftovers from the previous day - none of which, looked appetising. Very unusual, as other times we've visited, it's been really good.
Littlemuff . 2024-02-10
MORE AT TripAdvisor
Always the best coffee in town and with great service too.
Raymond Turner . 2024-01-09
MORE AT Google
New manager at the store & it shows; in a good way. Staff a lot happier recently, and cafe is a lot cleaner. Went in today, and spoke to the new manager, a younger guy who had been with the company for several years. Made me a beautiful latte. Saw him scrubbing down the walls as i was leaving,. something which obviously hadn’t been done in a long while. Good things i’ve noticed: 1.Cake fridge- better stocked, cleaner, more organised. 2.More sandwiches, even some left on sunday, but could be more. 3.Tables cleared more promptly. 4.Floors a lot cleaner. 5.Staff happier, new staff doing a great job. 6.STORE OPEN ON TIME EVERYDAY!!!
Harrison J . 2023-11-05
MORE AT TripAdvisor
Edit came back and had tripple latte was a lot better ( Earlier two star 👎A Nero with bitter coffee)
Gianna “A A” Armstrong . 2023-10-26
MORE AT Google
Super cosy and cute coffee date with my partner. I don’t usually enjoy coffee dates as I don’t enjoy coffee but I tried the amaretto hot chocolate and it was too DIE FOR. We’ve been to cafe Nero every Sunday three weeks in a row since trying this hot Colgate. Id recommend to anyone🤭
JamieLogann0302 . 2023-10-21
MORE AT TripAdvisor
Went to visit at 12.30 Sunday lunchtime and found a sign on the door saying back in 20 minutes … 50 minutes later still no sign of opening Other signs on the door said cash only and take away only…. Very poor from such a big Company .. I think I will stick to costa
Nick Moore . 2023-10-01
MORE AT Google
Yesterday my 1st time going in I was met by Amy who.was working by herself as the other staff member hadn't shown up. Amy was amazing even though you could tell she was stressed as it was way to busy even for 2 people let alone just 1 . Amy was a star so kind helpful and service with a smile Well done but please get her more staff before you loose her
donna paterson . 2023-09-25
MORE AT Google
Shout out to the young lady working on her own there today. Excellent customer service and really charming 🙂
Sarah Mcgloin . 2023-09-25
MORE AT Google
The young man who works in there is so lovely. Great coffee also!
snatters . 2023-08-23
MORE AT Google
Great experience and nice atmosphere. Staff were very attentive and drinks were all great. All in all it was a good visit.
Karl N . 2023-07-30
MORE AT TripAdvisor
Poor girl was on her own and store busy she did a good job
Lorraine Nute . 2023-07-09
MORE AT Google
Coffee always good, staff always friendly, always short of cake by midday, place is always grubby
Adrian Benton . 2023-06-23
MORE AT Google
I had a iced frappe creme and it was really good! Staff where like any other staff nice The only things wrong in my experience is the that some of the tables where not cleaned And the prices here are a bit too high Other then that I recommend coming here!
Kiaron Curnow (Kyle) . 2023-06-08
MORE AT Google
Love the new coffee el salvador
Julian Pincombe . 2023-05-29
MORE AT Google
Grubby . Visited at about 9am on Monday .Although the service was good , fast and friendly, the cafe was really grubby. Toilets were off-putting, had not been cleaned and we're grubby with no loo paper. There was dust and dirt in the cafe, it had a tired scruffy look . The coffee was weak and pretty tasteless . The salted caramel tart slice was great but sadly the place needs a good cleaner and tidy up and revamp . There are plenty of better places to enjoy a coffee and cake .
Higher Beings Circus . 2023-05-16
MORE AT Google
Always enjoy a trip to Caffè Nero. Lovely coffee and pleasant service
Julie Argyle . 2023-05-01
MORE AT Google
What an incredible team! The guys here today were short staffed, but instead of closing or complaining they tweaked their working methods and cracked on. With a smile. This is proper traditional customer service at its best, well done!
Holsworthy Pets . 2023-04-08
MORE AT Google
The server was amazing. So helpful and courteous and always with a smile.
Orla Edwardson . 2023-03-20
MORE AT Google
We had a great day but only due to the hard working staff member making it. Management need to do better and have more than one person working on a Tuesday afternoon. The girl on was awesome, deserves credit as she was brilliant. Thank you
TheWellbeingGamer . 2023-03-08
MORE AT TripAdvisor
Great coffee but!!! would not serve in cups although we sat in the café.We drunk our coffee in takeaway plastic/cardboard cups .Very disappointed that the floors and front off fridge/dishwasher was dirty.
vinny warren . 2023-03-05
MORE AT Google
Dirty toilet with wet floor and toilet paper. Floor behind counter covered with rubbish. Empty milk bottle, bits of plastic and paper with paper hand towel dangling on the floor. Overflowing waste bin. Staff efficient but not welcoming. Give it a miss.
Vivian Gale . 2023-02-24
MORE AT Google
Just came in for a coffee and the young lady serving was more interested in some woman with a free coffee voucher than concentrating on serving my coffee which I had paid for. Will stick to Costa in future and can see why they are always a lot busier than Nero apart from having better coffee too of course
Kevan Harris . 2023-01-19
MORE AT Google
Nice little watering hole. Friendly. Little slow as the staff area is very cramped, regularly visit.
Frank du Mains . 2023-01-16
MORE AT Google
Nero's is my go to coffee shop, but today's experience was awful. Two very demoralised female staff who took nearly ten minutes to serve just two customers. The place was grubby with dirty crockery on tables. People gave up queuing and left.
mikecB8997VM . 2022-12-27
MORE AT TripAdvisor
We ordered 2 salted caramel hot chocolates, we were told straight away that there was no oat milk or vegan cream but when they arrived there was also no fudge brownie pieces. They have a good vegan selection but is disappointing that they had run out of items and still charged us full price when we didn't receive the full drink and also got charged extra for coconut milk. When this was queried we were told that the cream wasn't extra so we weren't charged for this but it was obviously part of the drink so we were paying for it. A slight reduction would have been nice. The seating area was quite dirty, cups still on tables, floor was messy, toilets had tissue on floor, it was 12pm on a Sunday and the woman behind the counter seemed to be on her own so we did not mention the mess as she was busy.
Hayley D . 2022-12-11
MORE AT TripAdvisor
£3.70 for a takeaway flat white inc 45p surcharge for oat milk. Excessive
Tony Wright . 2022-12-07
MORE AT Google
Always nice coffee, nice lunch with my wife, would be nice for a umbrella stand so don't have to drip inside the shop?
Kevin Merritt . 2022-11-24
MORE AT Google
My most recent visit was humiliating. I’ve been here a few times over the years and I’ve always felt safe and welcome which is important as a member of the trans community….recently I was served by a man with glasses I have not seen before and felt like he was laughing and staring at me with other staff members, I wouldn’t recommend for someone who might be ‘different’ because I was definitely treated differently 👎🏼
thelittlebutler . 2022-11-04
MORE AT TripAdvisor
Coffee is good. Friendly staff.
Greg Hunt . 2022-09-29
MORE AT Google
Friendly staff clean table usual selection of coffee and cakes.
Andy Taylor . 2022-09-24
MORE AT Google
I always use Nero's when in Barnstaple this morning it's the dirtiest I've ever seen it. Floors filthy, tables covered in crumbs and uncleared cups and plates. Staff are fully occupied serving, but this level of hygiene is still totally unacceptable.
Mike Cloake . 2022-09-23
MORE AT Google
It was a lovely place 😊 I enjoyed working 💪 there the staff were amazing thank you 😊
Craig Banham . 2022-09-20
MORE AT Google
The branch is in a good location near the Pannier Market and offers the usual selection of snacks etc. The staff were pleasant enough and service was fairly prompt. The toilets are cramped and have no fresh air coming in. Overall, it is slightly grubby and a clean/tidy up is needed.
CarltonA10 . 2022-09-08
MORE AT TripAdvisor
I took my dog in here. I had a strawberry milkshake, it was thick and creamy, the staff were friendly and i had my dog with me
Barb S . 2022-09-02
MORE AT TripAdvisor
Brilliant service from start to finish
Eddie Howard . 2022-08-22
MORE AT Google
Not been in before, friendly, engaging staff and a very comfortable experience. Great place to enjoy good coffee
Paul Betty . 2022-08-01
MORE AT Google
Lekker en attent personeel die een beetje Nederlands spreekt!
Carea Touring . 2022-07-30
MORE AT Google
Workers are lovely. Go upstairs, thank me later.
Rory Renton . 2022-07-19
MORE AT Google
Great coffee and comfortable place to sit and relax
David Rees . 2022-07-01
MORE AT Google
Oh dear. Walked in on a very quiet Monday morning, every table downstairs dirty with either used cups and saucers or food crumbs. Floor sticky and upstairs toilets absolutely filthy and you could smell them as you approached half way up the stairs. Not a good experience Cafe Nero, you need to up your game.
simon palmer . 2022-06-27
MORE AT Google
My husband and i visited in Barnstaple while we were on holiday recently, the restaurant was clean and tidy,two people were serving, and we got served by the lovely Tasha,who was very kind and efficient,especially to an elderly man who seemed to have memory problems,she was so kind to him,not making him feel silly or anything(he tried to pay for his coffee on more than one occasion,even though he'd already paid for it)We were very impressed with this young lady and her kindness.
Sharon Kingwell . 2022-06-19
MORE AT Google
I visited this establishment 2 weeks ago, lovely coffee and a really nice slice of cake. Served by a lovely young lady who’s service was in my opinion outstanding! But the reason for my 1 star review is because of nasty man who was clearly the one in charge, he was revolting his personal hygiene needs addressing and his attitude stunk too! I will not be visiting this establishment again!
Chez . 2022-05-25
MORE AT Google
Very unkept , dirty and staff more interested in using there phones and sitting with friends than cleaning tables , which were dirty and not clean
Clive T . 2022-05-21
MORE AT TripAdvisor
One of the nicer coffee shops in town. Staff always helpful and friendly. Simple things like saying thank you and have a good day as you leave.
Phil Wells . 2022-04-18
MORE AT Google
Just coffee for 2, friendly,helpful staff and good coffee
Robert Bryant . 2022-03-30
MORE AT Google
Terrible service from staff at this place, when we walked in just before 5pm the young female that appeared to be in charge glared at us and her first words were ‘we close at 5.30’ so unwelcoming it was shocking. I asked for sugar and she just pointed in the general direction without saying a word.Although the coffee was good our experience was tarnished as obviously they didn’t want any customers at that point. It was also clear that said female had her friend sat opposite the serving counter and they were messing about throwing a small ball at each other! Extremely unprofessional.And sure enough before the shop closed this person who looked in charge put her coat on and left with her friend. Dreadful experience and we will not be returning.
Tom M . 2022-02-22
MORE AT TripAdvisor
First time in there, tables not cleared, coffee was ok,
Annie Pope . 2022-02-10
MORE AT Google
Great place to have a coffee and recharge your batteries
Michael Osullivan . 2022-01-16
MORE AT Google
Great coffee and very happy, friendly staff.
Nicky Angell-Hill . 2022-01-03
MORE AT Google
Visited this coffee shop and was served by a girl who was applying lipgloss while we waited. She wasn’t wearing gloves had her hands near her mouth then picked up our cups by the rim (not the handle) of the cup we would be drinking out of. She proceeded to make the drinks not even thinking about COVID-19 and infection. Very poor practice in such difficult and uncertain times !!
Daisey May . 2021-11-18
MORE AT Google
Good coffee and service.Thankyou
Reginald Clark . 2021-10-28
MORE AT Google
Awful customer service. My daughter and I stood for over 10 minutes waiting for the two staff to stop chatting so we could be served even though they knew we were there. They totally ignored us so in the end we left.
Kim Harris . 2021-10-12
MORE AT Google
Excellent coffee & courteous staff. Dog friendly.
Brian Bates . 2021-09-29
MORE AT Google
Sat outside waiting when it’s supposed to be open 😡
Leigh robinson . 2021-09-20
MORE AT Google
Welcoming quiet no queue likeCosta
Polly Niemiec . 2021-09-03
MORE AT Google
Just popped in here for a coffee and cake. Excellent as usual.
Richard Tarr . 2021-08-31
MORE AT Google
This cafe was filthy,rubbish lying on the floor,needed a good clean.One staff member was slouched in a chair with her feet up,whose attitude seemed to be “so what if I am”.Not hip or cool.
simon carr . 2021-08-30
MORE AT Google
A nice and relaxed setting with socially spaced seating giving an airy atmosphere. Dog friendly and my dogs found it so relaxing they both dozed off! Coffee was good and service was quick. Staff were polite and friendly. An enjoyable experience and a good place to take a break and unwind.
Ponchy Monchy . 2021-07-24
MORE AT Google
Nice place in the centre of Barnstaple. Friendly staff and a comfortable atmosphere.
David Thomas . 2021-07-07
MORE AT Google
Very pleasant staff. Good coffee and hot chocolate...be early for the best cakes!
Everett Sharp . 2021-06-11
MORE AT Google
Best coffee around, and excellent staff
Andrew Foden . 2021-01-01
MORE AT Google
Friendly staff , good coffee and best of all they allow dogs
Martin . 2020-12-23
MORE AT Google
Came here for a quick lunch - coffee and food was good but tables were very close together. We waited for someone to leave for a table, which was fine but our table wasn’t even wiped down! Staff were friendly but definitely not safe during a pandemic.
hannahgibbons8 . 2020-10-29
MORE AT TripAdvisor
Great coffee stop in the town centre.
Graham Clarke . 2020-10-17
MORE AT Google
Not very clean, staff were to busy talking to their friends, who were not wearing masks
Susie Atkins . 2020-10-03
MORE AT Google
I have never been inside this place! I do not buy coffee on the high street it costs too much
Chris Smout . 2020-09-11
MORE AT Google
Fantatsic coffee and super friendly service.
simon derrick . 2020-08-29
MORE AT Google
Standard coffee shop, lady behind the counter was very friendly
Will McCabe . 2020-08-27
MORE AT Google
Good service, polite staff. Social distancing rules all good xxx
Liz MacGillivray . 2020-08-26
MORE AT Google
Not enough staff on. Not normally an issue as I understand how a business operates. However this was on a day of the government eat out scheme. Not exatly gonna be a surprise it be busier then normal. Forward planning could have helped.
Mr Smith . 2020-08-23
MORE AT Google
A very nice place to have a good coffee
Tom Dunkley . 2020-08-19
MORE AT Google
Gute Lage, gute Auswahl und Qualität
Toni Kaszun . 2020-07-24
MORE AT Google
I have always loved Neros and this is one of my favourite in the country staff in all are always lovely but thease always go up and beyond great place always recommend
barry caesar . 2020-07-09
MORE AT Google
Great place to relax and catch up with friends.
M B . 2020-06-14
MORE AT Google
Friendly coffee shop, good prices, accept dogs aswell....
ray gregory . 2020-03-17
MORE AT Google
Great coffee and friendly staff, what more could you want 😊
Martin Cheesley . 2020-03-13
MORE AT Google
Best coffee in town with no Doubt Alice is wonderful, very kind and a professional barista and all the team can bring joy to your day!
Filippo “Filo” Breda . 2020-03-12
MORE AT Google
This cafe was absolutely lovely very friendly staff, and the brea and cranberry toastie was fantastic and very tasty, thank you to all the staff in their xxx
Dawn Hutton . 2020-02-22
MORE AT Google
Friendly staff but its decor is tired and scruffy rather like Barnstaple itself.
K. Harris . 2020-02-19
MORE AT Google
The staff were very friendly and welcoming
Ryan Gammon . 2020-01-25
MORE AT Google
Nice place, good coffee and service. Even though the poor guy was working on his own on a Saturday lunchtime! The manager needs to hire some more staff!👍😂
Vicky Hoey . 2020-01-18
MORE AT Google
Coffee is coffee. This is a bit more expensive coffee than your local greasy spoon.
Susan van Straaten . 2020-01-03
MORE AT Google
Found a cosy seat upstairs and enjoyed a good latte. Varies with how busy it gets.
neil billham . 2019-12-14
MORE AT Google
Good as always. No change from my last visit.
Nigel Spencer . 2019-12-11
MORE AT Google
Standard Caffe Nero but sandwich fridge is never stocked first thing in the morning, so usually end up at Costa for breakfast
Nick Salter . 2019-11-18
MORE AT Google
Very delicious coffee,smelling of Christmas.Thank you.
Rimvis suvalkas . 2019-11-15
MORE AT Google
Excellent service and excellent coffee and friendly staff
Jason Howells . 2019-11-13
MORE AT Google
In a central location bit on the small side but very friendly and welcoming
deekohaslanded . 2019-11-06
MORE AT Google
Relaxed atmosphere - good coffee and cake!
Brendan Sullivan . 2019-10-21
MORE AT Google
Very nice, always friendly staff and good value
Matt Smithies . 2019-10-20
MORE AT Google
Great coffee, great price, steaks to connect for free coffee. What more do you need
Peter Charles . 2019-10-12
MORE AT Google
We had been to Cafe Nero in Oxford, so were pleased to find this one in Barnstable. Relatively new to us - not many in our area. The lady in charge was super friendly, just a really nice person and her maleTrainee was also helpful. The mushroom toastie was evidently really good and I enjoyed the lemon muffin - one of the best I have had. The only slightly negative comment is that the venue could do with upgrading, it wasn't very colourful or terribly attractive
jeanjeannie . 2019-10-08
MORE AT TripAdvisor
Always get a great cup of coffee here. Lovely staff too.
Kevin Bendle . 2019-10-06
MORE AT Google
It's a Nero. They are pretty much the same across the country.
Joe G . 2019-09-15
MORE AT Google
Best for coffee, and dog friendly unlike Costa
dave burt . 2019-09-03
MORE AT Google
Great place to go and just sit and watch the world go by.Love going there with my daughter to just chew the fat and people watch
shirley fisher . 2019-08-31
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South West