Caffe Milano in Rugby

Could have had more toppings was a little light

20% off food cost ok but 10% dreaded service charge. This should be personal direct with the table service not for the Company. Also generally over priced although food good. That’s us finished for now.

Me and my family always go here, lovely service, staff and food!

We visited today as it’s our wedding anniversary. We got married at Draycote several years ago and thought it would be nice to revisit for afternoon tea to celebrate our anniversary. It was lovely being back there and it evoked happy memories. However, the service wasn’t good. The food itself was pretty good. We were the only ones in the restaurant yet not once did anyone come to ask if everything was ok or if we wanted anything. We had to go and find someone to ask for another drink. For our second cup of tea the milk provided had gone completely off. Leaving large bits of soured milk floating around in the cup. Mentioned this to the waitress and there barely an apology. Didn’t even offer to replace the drink. It was nice for us sentimentally to go back but I really wouldn’t recommend it for anyone else. I’d say go to one of the nicer places around here with a better ambience and better customer service.