Based on 1.365 opinions finded in 7 websites
Based on 1.365 opinions finded in 7 websites
Nº 305 in 810 in Richmond upon Thames
Nº 37 of 71 Italian in Richmond upon Thames
Opinions
Wonderful cafe, with very charming staff and lovely people that run it. Our family has been coming here for years, and we love the food and kind hospitality. We are great fans of their pizzas!
Kimberley Howarth . 2025-01-05
MORE AT Google
Lovely staff. Pizza hit the spot. What a lovely place!
A Pohl . 2025-01-05
MORE AT Google
Have been many times - always great food and friendly service. Food fresh and portions large.
A S . 2024-12-24
MORE AT Google
Nothing to criticize, rather spartan but clean environment, very courteous and polite service, lunch well you're not in a starred restaurant but the food is good. The only flaw was that the tables at least near the windows were quite annoyingly cold. Anyway thanks to the chef and his assistant.
daniele fabris . 2024-12-16
MORE AT Google
Jose and team went above and beyond for my birthday meal The food was tasty as always The crab ravioli which I've had before was as delicious as last time I should have tried the venison tortellini - next time! The kids menu are fantastic value too!
Chris Bridge . 2024-12-15
MORE AT Google
Lovely, small restaurant. Great location for Kew. Pleasant and friendly staff, who were so helpful with our onward journey to Kew. Food delicious and hot. Would we go again, definitely.
Jane Keating . 2024-12-14
MORE AT Google
Fantastic restaurant for lunch or dinner. Staff are welcoming and friendly. Food is super and atmosphere relaxed. If you’re lucky to have Nina serving you she will look after you very well. Looking forward to my next visit already 🤗
Laura L . 2024-12-06
MORE AT Google
prawns inedible undercooked . I only great food in but this side was bad. I know prawns are messy. I also know when partly not cooked. the rest, fantastic thank you.
Maureen . 2024-12-01
MORE AT Just Eat
I wish there was as a ne on the area that live in. The food is amazing, the staff fantastic and friendly and the chef 10 stars
Joanne . 2024-11-30
MORE AT OpenTable
Went here being gluten free they had available options. I had a pizza which was very nice. They were very catering and friendly. Recommend !!
• kåtīe • . 2024-11-17
MORE AT Google
Food was average and had better elsewhere. Waiting staff were good but the person in charge was a bit grumpy. Not a traditional Italian restaurant...Ok if you want an average meal....
Fiona . 2024-11-16
MORE AT OpenTable
Amazing food and very friendly staff. Would definitely recommend. Also dog friendly!
Aryan Khan . 2024-11-13
MORE AT Google
Very good food and atmosphere . Good service and value for money
Valerie . 2024-11-09
MORE AT OpenTable
Over priced and extremely average menu choices. Followed up with lower than average food across all courses. Will not be returning.
Gary . 2024-11-02
MORE AT OpenTable
Tho the chair-lift was on the blink, I was carefully guided down the stairs. The Maitre D. even shielded me from falling by decending a couple of feet in front of me as I came down the stairs. Thankyou.
Christopher Brown . 2024-10-29
MORE AT Google
The food was delicious specially the pasta and pizza the service was amazing.
lubna battyour . 2024-10-05
MORE AT Google
Fantastic family run Italian restaurant- lovely food and very friendly staff. Children’s menu too and dogs allowed. Wheelchair accessible and stairlift for upstairs toilets.
Kate Allison . 2024-10-01
MORE AT Google
Cosy typical Italian place with delicious food and friendly staff!
Klaudia Oliwia Miara . 2024-09-28
MORE AT Google
One of the best local family run Italian restaurants. Amazing chefs. Seafood Risotto was brilliant and we loved the complimentary home made Lemoncello. Bellissimo!
hassan khan . 2024-09-28
MORE AT Google
Amazing restaurant lovely food fantastic service!
John . 2024-09-27
MORE AT OpenTable
Muchos viajeros dejarán Kew Gardens en busca de comida, si tienes la opinión de mi familia sobre las ofertas de catering de Kew. De todos modos, suba al autobús 65 hacia Kingston y baje en la primera parada en Richmond. Te recibirá este excelente restaurante italiano. Como se indica en el título, auténtico y sencillo. Amplia variedad de la carta y vino encantador y después de las ofertas. He comido pizza cada vez y hoy mi esposa tenía el hígado. Ambos amamos nuestras comidas. La Valpolicella es particularmente buena. Además, estarán encantados de hacerte un affogato, aunque no aparezca en su menú.
mconnor042 . 2024-09-16
MORE AT TripAdvisor
I thought the communication was very good. Unfortunately, I couldn't find the restaurant even after searching hard.
lonneke aalbers . 2024-09-04
MORE AT Google
Great food, Great service and very friendly atmosphere. Very much worth a visit. Had mushrooms to start and veal milanese for main course with a perfect Tiramisu to finish with. Could not fault any of my meal. Definitely recommend.
Mark Martyn . 2024-09-02
MORE AT Google
Tuvimos una tarde maravillosa en Café Mamma's para una reunión y nos dieron una habitación separada arriba. El personal era muy servicial, la comida era deliciosa y había un montón de espacio para que nos quedáramos y charlar. También era muy buena relación calidad-precio. Realmente lo recomiendo. ¡Gracias!
Ali K . 2024-09-01
MORE AT TripAdvisor
We had a big work reunion and booked a table at Caffe Mamma - Great food and wonderful (patient) service throughout, first rate experience all round - thanks Caffe Mamma!
Richie Hester . 2024-09-01
MORE AT Google
Dropped in for lunch after a visit to Kew Gardens. Availed ourselves of the 2 course lunch menu. Good choices for this menu. Also selected a half bottle of Italian red. Very pleasant setting outside on patio.
Martin Connor . 2024-08-26
MORE AT Google
We went on holiday in Richmond/London for 10 days and ended up at Caffe Mamma by chance. It was great and we were there 3 evenings because we liked it so much!!!! Super nice service and delicious food!!
Cayen Ries . 2024-08-22
MORE AT Google
I love this place, and I am a regular customer from 10 years. The atmosphere is amazing. There is no any other place with such an amazing athmosohere. Food what is the most important thing in any restaurant is absolutely delicious and everyone will find something for himself.
Adam Rys . 2024-08-18
MORE AT Google
Really good food, generous portions. Excellent, attentive service for a large party. We went on a Saturday lunchtime, it wasn't busy.
Helen Wood . 2024-08-14
MORE AT Google
Nos encontramos con otros 6 amigos para un almuerzo el domingo pasado. Teníamos un montón de cosas para ponerse al día y necesitábamos un ambiente relajante, excelente comida, buen vino y un servicio atento. Personal de Caffe Mamma entregado más allá en todos los departamentos. Fueron amables y eficientes. Nos quedamos y el ritmo de comida y bebida era tan preciso. Cada huésped tenía una variedad de platos, excelentes ingredientes, cocinado bien y excelente presentación. Nada era demasiado problema y sentimos que disfrutamos de un excelente servicio.
Brian J B . 2024-08-14
MORE AT TripAdvisor
Ants in my drink, paid full price, very overpriced for what it is. Had fillet steak and wife had chicken and prawn curry. Calamari wasn’t fresh
Xavier Henriques . 2024-07-31
MORE AT Google
Después de haber sido un cliente habitual de Caffe Mamma en su antigua ubicación hace muchos, muchos años, decidí volver a visitar el restaurante con un amigo para almorzar en su nueva ubicación. Primeras impresiones - no tan peculiar como recordaba de antes, pero todavía limpio y espacioso. El menú tenía una gran selección de muchos de nuestros platos italianos favoritos para elegir y opté por los Calamari para empezar y los Spaghetti Carbonara para principal. Decir que estaba decepcionado era una eufemismo -los Calamari apenas tenían masa cubriéndola, sabían a re- aceite usado con poco sabor a pescado -tuve que pedirle a mi amigo que me ayudara a comerlo ya que me sentía grosero dejándolo. La carbona de espagueti comenzó bien, aunque pudimos ver que la calidad del tocino utilizado era mala y predominantemente 75% grasa que no había estado ni cerca de cocinarse. A medida que araba la pasta, el plato engordaba cada vez más, al final tuve que dejar una cuarta parte ya que reposaba en aceite espeso “amarillo” puro. Nos saltamos el postre y el café.
SusieR . 2024-07-28
MORE AT TripAdvisor
This restaurant was great. It's quite difficult to find good Italian restaurants in the UK and this is the best one so far. The staff members were Italian, which means authentic and good service. The food was pretty good too. It was under 40pp with shared starter, 1 main each, and desert each. Excellent price for being 4 min away from Kew garden and 5 min away from the Train station. The only downside was how tight the space between tables was, but the front garden was lovely decorated. The female toilets were clean but old, and the door handles were broken but still functional
Pame Dominguez Faryna . 2024-07-22
MORE AT Google
Excellent as always. Went there for dinner last Saturday. We had calamari and garlic cheese bread and for the mains, seafood linguine and crab and crayfish ravioli from specials, followed by cheese cake and ice cream with fresh fruit. All delicious, very friendly staff and brilliant service. Have been going to caffe Mamma for many years.
mikbonsai . 2024-07-16
MORE AT Google
Qué pedazo tan fabuloso de Italia en Richmond No puedo recomendar este lugar lo suficientemente alto, el ambiente es increíble, la comida era impresionante con porciones ENORMES, el personal era de primera categoría y podía seguir y seguir
John T . 2024-07-14
MORE AT TripAdvisor
Solid local Italian restaurant, with all the usual dishes and really friendly staff
Mark Tooley . 2024-07-03
MORE AT Google
Lovely friendly restaurant. Food great and generous portions. House wine good. Service fab
EvaL . 2024-06-17
MORE AT OpenTable
Fantastic atmosphere, very welcoming and friendly!
Lijth Amin . 2024-06-03
MORE AT Google
as usual brilliant quality and worth the money!!!
Brian . 2024-05-28
MORE AT Just Eat
Authentic Italian restaurant with what feels like home cooked meals. Very nice.
Jacob Craig . 2024-04-13
MORE AT Google
I love this restaurant, delicious food & very friendly service. We dined outside this afternoon & had a lovely meal. I always order a pasta dish & my mum loves their Seabass. Their Tiramisu is fantastic. Their prices are really reasonable, we will definitely return.
AlisonHughes . 2024-04-12
MORE AT TripAdvisor
An absolutely amazing meal! The food was stunning! We had the calamari for starter and was a 10/10 we then shared the tuna steak and ribeye steak and WOW. All staff were so lovely and welcome and super quick service!
Mia Patrick . 2024-04-12
MORE AT Google
No wonder this restaurant has been in Kew for so long. The food is delicious, the team are excellent, the wines are of good quality. What's not to like! We will come back again. Thank you Caffe Mamma.
RC2903 . 2024-04-10
MORE AT OpenTable
Great variety and quality food, super nice staff, great vibes. We're there with my wife and once with a bigger family forum, both were great
Shachar Hess H. . 2024-04-07
MORE AT Google
Always beautiful atmosphere and delicious food! Locals' favourite place to enjoy family time in Richmond. Finished with a lovely glass of wine on the terrace and had a pleasent limoncello served on a frozen lemon, dreamy!
Ana-Larisa T . 2024-04-01
MORE AT TripAdvisor
After 2 hours with no food we left. Reservation seemed very confused. They didn’t know who had booked.
Lippyloo . 2024-03-09
MORE AT OpenTable
Great food, wine and service, an excellent lunch and eager to please, will be back.
Matthew Collins . 2024-03-02
MORE AT Google
I had the pleasure of dining at a charming, family-run Italian restaurant in Richmond recently. The spaghetti bolognese was a delightful choice, boasting exceptionally tasty and authentically flavoured cuisine. The noticeable freshness of the ingredients elevated the entire culinary experience, making it thoroughly satisfying. The restaurant's warm and homely atmosphere further contributed to its charm, creating a welcoming and truly memorable dining experience.
ShinobiRyder . 2024-02-24
MORE AT TripAdvisor
Great local family restaurant. Good variety of food for kids and adults. Friendly service.
Fulita . 2024-02-17
MORE AT OpenTable
Caffe Mamma is a great place serving simple and lovely Italian food in an atmospheric setting with washing lines and super friendly family staff. Lots of tasty options including pasta, pizza, fresh meat and grilled fish. They also cook delicious calves’ liver two ways ( I love the butter and sage). The butterfly prawns with garlic, butter and rice are fantastic too - but also try the fillet dolcelatte- beautiful with freshly cooked vegetables. I’m a regular and there is loads to choose from and their cocktails and wines are great too. Don’t forget to have some homemade tiramisu or fresh zabaglione. Brilliant fun, great value, and very popular. Ciao!
katea788 . 2024-02-16
MORE AT TripAdvisor
Very nice the food was excellent really enjoyed the restaurant
PeterW . 2024-02-11
MORE AT OpenTable
Excellent delivery. Cooked perfectly. Just far too salty for my taste
Darren . 2024-02-06
MORE AT Just Eat
This is a wonderful restaurant with fantastic friendly service and lovely food. Would very much reccomend.
Freddie Hale . 2024-01-25
MORE AT Google
We took a chance and turned up without a reservation but were seated right away. A great meal in a welcoming, family friendly restaurant at a very reasonable price. Make sure you try their homemade limoncello, it is absolutely delicious.
Aidan McParland . 2024-01-20
MORE AT Google
I have been to Cafe Mamma numerous times over the years with friends, guests and family. On each occasion, the service has been warm and genuine. They're easy to talk to, always happy to help with menu choices and you never feel like you're being rushed to get out. It has and continues to be my first recommendation to anyone that is looking for a cosy, reasonable and atmospheric restaraunt in Richmond. Thank you for a great time as always
Frank . 2023-12-28
MORE AT OpenTable
I recently ordered pizza and didn’t really like the taste
George Mossad . 2023-12-27
MORE AT Google
A beautiful experience with my family. Service was amazing and food was delicious. Can’t wait to go back
. 2023-12-16
MORE AT OpenTable
Honestly, it was one of the best experiences I've had dining out. Very friendly staff, awesome food and amazing atmosphere (16:00-17:30). Would definitely go back. Toilets are upstairs, but they have a stair lift, so awesome if someone were to need it.
Mike . 2023-12-11
MORE AT Google
Lovely food and ambience before watching a game of rugby at Old Deer Park; Whitebait then Saltiboca with a glass of House Red - great!!
Alun Price-Davies . 2023-12-03
MORE AT Google
Called around 5:30 on a Saturday, had a table an hour later, the staff are very accommodating, the food great, good portions, we had our granddaughter, nothing was an issue even though they were busy, food great probably the best calzone I have eaten in years, definitely returning again when we are back in Kew.
Tom Swan . 2023-12-03
MORE AT Google
An amazing Italian restaurant! The staff were friendly and humourous, the food was delicious and the prices were incredibly reasonable for Richmond. If I could give more than 5 stars, I would, Grazie Caffe Mamma!
George Ingledew . 2023-12-02
MORE AT Google
I recently enjoyed a delightful experience at Cafe Mamma. The spaghetti bolognese was simply exquisite, and the staff's kindness and friendliness added to the warm, homely atmosphere. A perfect blend of delicious food and welcoming service!
ShinobiRyder . 2023-11-30
MORE AT TripAdvisor
Excellent and consistent quality every single time.
Madani Khiyami . 2023-11-30
MORE AT Google
Exceptional place, honestly the best place in Richmond. Food was amazing, service was the best ever. I can highly recommend to everyone!! Thank you once again
Bianka Balazs . 2023-11-26
MORE AT Google
It is a lovely local Italian restaurant with a strong community vibe, whether it be a celebration, party, or couples dinner. The tables are romantically decorated with a red rose. Of the ceiling are hanging ropes with cloth, I guess giving a family-run Italian feel. We arrive on Wednesday at 6.30 pm, and the place is empty, but by 7.30 pm, all tables are taken. We are celebrating a quiet birthday dinner, and I ordered my favourite, calf liver with sage and as usual, it's delicious. Other dishes are rich in meat, pasta - Bolognese and thin base pizza. There is no gassing about with presentation, but the main focus is on delivering home-like delicious and well-prepared food.
Liigah Thrower . 2023-11-16
MORE AT Google
The restaurant is family place, nice food, nice wines, great staff.
Renata Oliveira . 2023-11-11
MORE AT Google
Lovely Italian restaurant visited several times over the years and have never been disappointed.
john penfold . 2023-11-10
MORE AT Google
We have been before. Very nice staff. Love the profiteroles.
RosemaryG . 2023-11-06
MORE AT OpenTable
We last ate here around ten years ago, vowing never to return, having been served mediocre food with slapdash service. Conceding that things might have improved since then, we were persuaded by friends to join them here for pizzas, last weekend. This proved to be a better experience, with friendly and attentive service (albeit that the locale was quiet). However, the pizzas were disappointing. The uniform shape and size of the pizzas and the texture of the dough betray bought-in, frozen pizza bases. These were garnished with meagre toppings. Disappointed with the pizzas, we declined desert. On a positive note, the house red and blush were nice. Sadly, it’ll be another 10 years before I return - there are just too many better alternatives within walking distance.
Joe B . 2023-11-01
MORE AT TripAdvisor
Lovely atmosphere, really nice food, recommend.
Ben M . 2023-10-28
MORE AT Google
Always an A1 experience. Food delicious, staff very polite.
Jill . 2023-10-09
MORE AT Just Eat
We hosted a meal here for 7 yesterday and enjoyed the meal, the starters, mains and desserts were delicious- however when trying to pay, I went to pay the bill and so did my friend, while trying to pay the bill and deciding on who would pay - I was trying to tell the waiter that I would pay in full however my friend kindly asked to split the bill, a rude second waiter came up to us and said to the other waiter while we stood at the till “get these people out, we don’t have time for this”. Is this how customers are suppose to be treated when paying hundreds at your restaurant? The whole experience was ruined, it was the rudest service I have ever experienced, will not be visiting here ever again with my family and friends. Was totally thrown back by the level of service of this waiter when all we were trying to do was to actually pay.
Hari Varma . 2023-10-08
MORE AT Google
Food v mediocre. Rack of lamb was more fatty than lamb. Pasta bland no life in the sauce. Ambience was quite good. Service was atrocious. Kept on forgetting items e.g. pizza forgotten for one of the children then asking kids to share a pizza as a stop gap, water being forgotten, rosemary sauce for lamb being forgotten...list goes on. Value for money v poor at approx 50/head. Expected better at that price.
SandeepS . 2023-09-16
MORE AT OpenTable
This restaurant is in a fairly quiet road near Richmond. It was easy to book, easy to find and the food was good and served efficiently. It was also good value. I will certainly consider returning if I am in the area.
ColinH . 2023-09-12
MORE AT OpenTable
Very rude personnel. Didn’t accommodate our needs. She moved our baby pram without even asking her. Try other Italian Restaurants in the area.
Fırat Avcı . 2023-09-10
MORE AT Google
Came into an empty restaurant asking for a table for 4 with a space for a pram. We were greeted by an extremely rude staff. We were given an outside table, but the staff didn’t seem happy to have us at the restaurant and didn’t allow to move a nearby chair so we could Bring the pram closer to us. The waiter started moving our pram with a sleeping baby inside without a permission! He then hit the pram with a chair while moving chairs around. They couldn’t allow us a little extra space as apparently they had other customers coming to that particular table next to us in an hour and a half. We left without having any food or drinks, for an amazing restaurant nearby - Rock & Rose, which we can’t recommend enough. Neither one of us 4 will ever try this restaurant again obviously and we will recommend all our friends and family in the area against visiting caffe mamma. No wonder the place only had one table of 2 occupied.
julija Brat . 2023-09-10
MORE AT Google
The mussels were the best thing ever.
Vanessa Cato . 2023-09-03
MORE AT Google
Delicious, good value food with friendly service. Don't be put off by the slightly dowdy exterior- much nicer inside
Debbie Greenfield . 2023-09-03
MORE AT Google
We were looking for something to eat before the rugby and regards to the reviews we thought it would be good restaurant with nice food ! But not sure who writes the reviews as the food was awful! Not worth a penny! Pizza is definitely not a home made pizza and you can get much much better in Waitrose ! The tomatoes on the bruschetta was definitely old and not a good quality and tasted awful. Very disappointing!
Gosia . 2023-08-26
MORE AT OpenTable
Really friendly people and very personal service. Food was good, but the people are an asset of this place.
Pari . 2023-08-26
MORE AT OpenTable
Everything was lovely thank you.
Andrea Evans . 2023-08-13
MORE AT Google
Mediocre food. Service is friendly. Child friendly.
Danielle Jones . 2023-08-06
MORE AT Google
Came here on the off chance on Sunday night. The place was very busy and rightly so! We got a great welcome from this family run restaurant and was able to soak up the buzzing atmosphere. We calamari to share, then seafood risotto and home made crab ravioli washed down with a bottle of vermentino. To finish my Wife had the Tiramisu whilst the chef freshly prepared zabaglione which was pretty good indeed. The bill was £100 including the gratuity, which along with a big hug and photo opportunity from the owners isn't bad. Lots of locals and repeat customers seemed to come and go, which would seem to testify to the quality of experience. When back in the area, we will revisit.
Pete B . 2023-07-25
MORE AT TripAdvisor
Had dinner here this weekend, it was absolutely delicious! Great portions, a good choice on the menu and the staff are absolutely lovely Will be coming here again!
Homura . 2023-07-19
MORE AT Google
FOod was and still is wonderful veg amazing as was the bread
James . 2023-07-12
MORE AT Just Eat
Having been regular visitors to Caffè Mamma in its previous location many years ago, my friend and I were delighted to be remembered and warmly welcomed. The traditional menu is varied with choices for vegetarians. Everything we ate was superb, and the zabaglione was a delicious blast from our pasts. A well-known Richmond institution that I hope will flourish for many years to come.
Goldsmith59 . 2023-07-09
MORE AT TripAdvisor
Food was excellent, service was great and a really lovely vibe! Looking forward to visiting again :)
NN30 . 2023-06-09
MORE AT OpenTable
Fabulous place with good vegetarian options. Highly recommend.
David Smith . 2023-06-09
MORE AT Google
Sorry guys, I complained about the wine pricing, but it was fine, my maths were wrong. Apologies xx
Tony Clare . 2023-06-02
MORE AT Google
Was welcomed by a very upbeat waiter. Food was great, wine was nice and ambiance was just right.
Steve . 2023-05-29
MORE AT OpenTable
Went for lunch 4 years after the last Saracens victory. Still a great place to go with good food at very reasonable prices. Wine was good too as were the staff. The menu is big by modern standards but who cares. The people of Richmond are blessed it looks like they will be there forever! I would award my first 6 star if I could. Nick
Nick Jones . 2023-05-29
MORE AT Google
Really lovely restaurant. Staff very attentive and food was excellent. Would highly recommend and will not hesitate to visit again when in area.
AdamR . 2023-05-01
MORE AT OpenTable
This Italian restaurant really does make you feel like you are back in Italy with their authentic staff and food. All the dishes we tried were great including. The calf's liver in particular was divine. My family and I will be returning.
Adil Manji . 2023-04-16
MORE AT Google
Wonderful restaurant, great food and lovely staff. Highly recommend, especially the Zbaglioni 😊
RC2903 . 2023-04-01
MORE AT OpenTable
The food was really delicious, very fresh, hot and tasty. As usual the service was amazing when greeted by the lovely Jose. All the staff are friendly and especially as it was very busy for Mothers Day. We’ll be back again soon :)
S4181MVmichelleh . 2023-03-20
MORE AT TripAdvisor
Even though it was extremely busy in the restaurant we didn’t have to wait long for our food to arrive and the staff looked after us very well. It’s a really nice place with a great atmosphere
TufnellParkBonViveur . 2023-03-19
MORE AT OpenTable
It was Mother’s Day and the restaurant was filled to capacity. There was a lovely ambiance, but the food and service was quite modest. On balance, I would not choose to go there again.
SimonB . 2023-03-19
MORE AT OpenTable
The staff are so lovely, warm and friendly. Really enjoyed the starter calamari - it was tender and the batter was subtle as to not overpower the calamari. The lasagne was great for a cold night - hearty, arrived so hot and I loved the tomato sauce around the lasagne to add that extra tang. The meatball pasta was a little underwhelming, though.
A L . 2023-03-12
MORE AT Google
It’s a family run place and all of them are amazing people… food is good and wines are too.. but above all it’s the people running the show..
Gaurev Khanna . 2023-03-05
MORE AT Google
From the welcome, through the food, the service in fact everything was really lovely. The Italian gentlemen serving us had an obvious passion for their restaurant and wanting their customers to be 110% happy. As close to being in Italy without the airfare ! A little gem .
. 2023-03-04
MORE AT OpenTable
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I booked a table for 5 for 7pm traffic was heavy so I called the to ask if I could rebook the for 7.45. I was told that this would be fine. Made my way there after an hour sitting in traffic to stand in a doorway waiting to be seated. I then asked the waitress after standing for 10 mins if my table was ready she replied talk to my manager he came over to seat me on a 4 person table with 5 grown adults with a chair on the end. I asked the man is my table for 5 not available he said well you are late so I gave your table away I replied I’m not late I called a rebooked you said that was fine. I’ve now left there feeling very disappointed. Bad customer service. I won’t be returning anytime soon
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El restaurante Shambles es un maravilloso negocio familiar con un servicio excepcional y comida increíble. Fuimos en posiblemente el día más ocupado del año (20 de diciembre) y el servicio que recibimos fue increíble. Nos hicieron sentir tan especial y cada plato que pedimos era delicioso, incluyendo el vino que era tan bueno. Este tiene que ser mi restaurante favorito y volveremos muy pronto.