Based on 578 opinions finded in 4 websites
Based on 578 opinions finded in 4 websites
Nº 277 in 810 in Richmond upon Thames
Nº 35 of 71 Italian in Richmond upon Thames
Opinions
Good price great taste and quality.
Stanisław Sikora . 2024-10-16
MORE AT Google
We had a bad experience yesterday and I was going through the reviews and someone had a similar experience. "Scamners! They will steal your money. They have the Monday "two for one pizzas". Then they'll charge the two pizzas and only offer you the starters (and argue, oh, the garlic bread is considered a a pizza by the system...). That's plain stealing. Not coming back." Exactly same thing happened to us. Not coming back. And the waitress was so rude, not sure if she was tired.
natasha saini . 2024-10-15
MORE AT Google
Took ages to process via Just Eat. Had to call the restaurant to check they had got the order! Took an hour longer as the delivery time was just going up due to the order not being accepted by the restaurant.
Ben . 2024-09-12
MORE AT Just Eat
Generally very good. Have ordered desserts a few times which dont get delivered, so have to get refund,and pizzas can arrive cold which is a shame as they are proper pizzas, hence 1 star off
Tony . 2024-09-09
MORE AT Just Eat
Great pizza in an excellent location. Their garlic and cheese bread was also brilliant.
A K . 2024-09-03
MORE AT Google
Delicious food, great ambience, super relaxed, fab staff - thanks for making it a lovely experience. Would recommend.
Jayne D . 2024-08-30
MORE AT TripAdvisor
26 August...I just order 2 pizza takeaway in the mine time I was waiting for my food I just notice the offer by the door say order 2 pizzas to go and you get 1 for free and I just asking if is this offer was still on e the waiter told me yes when i ask if was possible get the third pizza in the biggining the say yes no problem and then I the end the person in charge come to me saying was not possible because you already payed for your food...I really didn't understand that answer... and am working in the same environment
Americo Conte . 2024-08-27
MORE AT Google
Thank you. The best pizza ever! 5 stars
Andreea . 2024-08-26
MORE AT Just Eat
Great pizzas and high quality ingredients used in every dish
Sam . 2024-08-23
MORE AT Just Eat
Loved that it’s on the green. Yummy pizza. Servers could do better. Overall great find.
Seema Patel . 2024-08-18
MORE AT Google
Great place to enjoy an outdoor coffee. Friendly staff, lovely atmosphere and the food is excellent especially the offers available
steve G . 2024-08-17
MORE AT TripAdvisor
Was ok had to send my gluten free pizza back as it wasn't cooked and cold was told if they cook it more the crust would burn still wasn't brilliant second time
Ann Thomas . 2024-08-08
MORE AT Google
We got takeaway pizzas. They were just ok, nothing special, I wouldn’t buy again. I would describe them as being inbetween really nice authentic Italian Neapolitan pizzas and a (thinner crust) takeaway pizza from any local pizza chain.
itsamy2287 . 2024-08-07
MORE AT TripAdvisor
Delicious pizza, which I’ve ordered several times before. Unfortunately it arrived cold today.
Neda . 2024-07-27
MORE AT Just Eat
cancelled without reason early on a wednesday night.
Michael . 2024-07-24
MORE AT Just Eat
The sourdough pizza is so good, especially the margarita. It be is affordable. The service can be slow but we usually get delivery
Henry Raine . 2024-07-22
MORE AT Google
Create your own pizza was missing an ingredient I paid for
S . 2024-07-21
MORE AT Just Eat
Really enjoyed it unexpectedly 👍🏻
Paul . 2024-07-11
MORE AT Just Eat
Such a delicious pizza at very affordable prices.
Diana Elena . 2024-07-07
MORE AT Google
Great location on the Green, with a cosy atmosphere, and very tasty pizza. Our go to for high quality local pizza. Highly recommend!
Jonathan Pritchard . 2024-06-28
MORE AT Google
The toilets at this place are disgusting, poorly maintained and the real giveaway for this…watered down soap. The extractor fans don’t work either so not only are they unhygienically filthy, they stink. It’s a real shame as the pizzas are decent (although they could do with a bit more topping variety) & are really good value. I hope the owners/management read this and sort the situation out…so much room for improvement.
renbenbear . 2024-06-01
MORE AT TripAdvisor
It's difficult to find anywhere that sells a decent "white pizza" but now my prayers have been answered. Good cibatta base and generous toppings. This is now my go to pizzaria.
Clive . 2024-05-15
MORE AT Just Eat
It's difficult to find anywhere that sells a decent "white pizza" but now my prayers have been answered. Good cibatta base and generous toppings. This is now my go to pizzaria.
Clive Williams . 2024-05-15
MORE AT Google
8 of us went for a dinner, drinks meet up at Arthur's end of Feb 2024. It was a Wednesday, the restaurant was not busy at all so we were expecting a good service . However it was the opposite. We had to wave to the people around kitchen area to get attention. We helped ourselves for menu and gathered cutlery from other tables. The place was not warm enough so we had to keep our jackets on for while. After dinner when we asked for a coffee the staff said they cleaned the machine so there is no coffee which was quite rude as we were there and the time was not close to the closing time. I wouldn't go there again.
Verda Hasillioglu . 2024-05-06
MORE AT Google
Beautiful tasty food in a lovely atmosphere.
Jane Olsen . 2024-04-21
MORE AT Google
It was only a few minutes late, so I would class that as on time however, everything was stone cold and I am really not that far away. Very disappointing
Tracey . 2024-04-04
MORE AT Just Eat
I came here to meet someone for a coffee. I have not been in for years. The welcome was like warm, the staff were bickering about shifts and payment. Not what you want to hear. I can’t comment on the food as I did not eat here and given the atmosphere I would not.
Peter Simmonds . 2024-03-30
MORE AT Google
This quirky pizzeria serves sourdough pizza from their wood fire oven. The pizzas were so good that we had to order another one on the spot. Lovely view of the Twickenham green. Friendly and accommodating staff. On some days, you get special deals.
Beat A. Schwendimann . 2024-03-28
MORE AT Google
The pizzas here are delicious 👌
Eimear Harrison . 2024-03-21
MORE AT Google
We love Arthur’s! Great food, great value, and lovely staff.
Louise Burtenshaw . 2024-03-07
MORE AT Google
Cold and ordered 2 brownies I didn’t get
Ryan . 2024-02-28
MORE AT Just Eat
Barely any cheese on the pizza
Hannah . 2024-02-25
MORE AT Just Eat
Delivery was early and I received exactly what I ordered.
Zohra . 2024-01-27
MORE AT Just Eat
Lovely little place just on Twickenham Green, serving fresh wood fired pizzas. They do a 2 for 1 offer during the week. So paying just over £5 for a fresh pizza. Really friendly attentive staff and great location over looking the green. Highly recommend :-)
NotoriousB . 2024-01-18
MORE AT Google
It took half an hour from the delivery starting to the guy turning up so the pizza was very cold. The Pizza itself was good as always from Arthur's it was the delivery that was at fault
Dominic . 2024-01-12
MORE AT Just Eat
I came in for lunch on Today (thursday), I was served by the same young women as before and she’s still just as lovely! However, despite being the only table at lunch we were waiting a while for our garlic bread and it was a little off putting that the chef was on his phone the whole time as you could hear the phone conversation in the background. Besides that it was just as perfect as before.
saskiaT . 2023-12-28
MORE AT TripAdvisor
The time changed on the screen. I wasn't in a rush so it was fine. The pizza was excellent, both in eating and price value and well worth waiting for.
Robert . 2023-12-13
MORE AT Just Eat
We have had our XMas gathering at Arthur's today and Antonia, the manager, looked after our guests with care and great spirit! Highly recommended!!
Barbara De Angelis . 2023-12-10
MORE AT Google
We brought a group of children here at short notice and had an absolutely fantastic time. The staff worked quickly to produce a large number of delicious pizzas, including vegan and gluten free options, and were as friendly and helpful as could be throughout our visit.
Passenger52055006809 . 2023-12-02
MORE AT TripAdvisor
Delicious food! Friendly, efficient service and lovely atmosphere!!! Will be back.
Amandla D . 2023-11-29
MORE AT Google
I order the pizza by just eat.. before this order i reed to many reviews about the pizzas, all good but I'm not agree.. they said is cooking on the wood fired oven and is not true.. they said used the fiordilatte mozzarella and is not true.. on the end is a normal pizza like every place do exactly the same.. I'm really unsatisfied
Dani Elia . 2023-11-20
MORE AT Google
Is not a good pizza.. not a wood fired oven and not a fiordilatte mozzarella.. is better when you said the true like this the costumers is not expected the pizza whit this ingredients
Dani . 2023-11-20
MORE AT Just Eat
Good taste but service is not met my exceptstion.
A A . 2023-11-17
MORE AT Google
Ordered the giardiniera for delivery and it arrived within 30 minutes. The pizza was a good size, and had a generous amount of toppings. There wasn't much (vegan) cheese on it but the broccoli greens, artichokes and olives were so tasty that it didn't really need cheese. The crust had a really good flavour to it, which in my opinion is the sign of a good quality pizza. The giardiniera was the only vegan option but it was delicious so I'll definitely be getting pizza from Arthur's again 😀
Hannah . 2023-11-09
MORE AT Google
Amazing pizzas will come back and recommend
Damian Sasha . 2023-11-08
MORE AT Google
I went in on Monday for 2 for 1 pizzas with a friend. We was very impressed! Food was amazing. Lovely wine. Felt really relaxed and cozy. The woman serving us was lovely and quick service despite being rushed off her feet and the only one serving! All of the tables came around the same time as us and she was very good at handling the rush while still being polite and making sure we had everything we needed. I will definitely come back! The food, the service and just overall experience was impeccable. The only note is not having the first wine I wanted to try but that’s a small thing! Highly recommend to anyone wanting to try.
Sherpa55216680777 . 2023-11-02
MORE AT TripAdvisor
Scamners! They will steal your money. They have the Monday "two for one pizzas". Then they'll charge the two pizzas and only offer you the starters (and argue, oh, the garlic bread is considered a a pizza by the system...). That's plain stealing. Not coming back.
Joao Carvalho . 2023-10-31
MORE AT Google
I paid 2 pizzas and I received just one. The food was cold and wasn’t delivered on time
Gina . 2023-10-18
MORE AT Just Eat
ABBA tribute event. a great experience I'm not a keen pizza person but Arthur's were a class above
Mike Larkin . 2023-10-13
MORE AT Google
I will definitely buy again. Delicious pizza *****
Gina . 2023-10-04
MORE AT Just Eat
A delight of pizzas. It has definitely become our favourite place. This is a real Italian pizza. The dough is delicious. The the squid side was quite small for the price, the dessert was very small as well. If I repeat, it will be for the pizzas.
Lucia . 2023-09-25
MORE AT Just Eat
2 pizzas was great, unfortunately there was spinach instead of broccoli on mine, which I don’t like.
Britta . 2023-09-24
MORE AT Just Eat
Popped in here for a coffee and as it was so warm and the staff so friendly,I stopped for an Aperol Spritzer. A good menu.
Robin N . 2023-09-21
MORE AT TripAdvisor
Thank you for the most wonderful pizza 🥰
Elaine . 2023-09-15
MORE AT Just Eat
Excellent and authentic sourdough pizza, fantastic ingredients.
Calvin Gordon . 2023-09-13
MORE AT Google
The pizza is soooooo good from here.
My Labrachildren . 2023-09-06
MORE AT Google
The best type of pizza.... Proper Italian 🤌🤌
Tudor . 2023-09-06
MORE AT Just Eat
Nice pizza, interesting menu, nice veggie options also. Arancini is good!
Jonathan . 2023-08-28
MORE AT Just Eat
Nice stuff, good food but please do something with the toilet.
Anna Miechowian . 2023-08-18
MORE AT Google
I discovered this place the last I came to London from Melbourne last year, came back to it again as I have returned and the pizzas are still just as lovely. Delicious Giadinera pizza (the pizza I regularly get) that is very flavourful. Great service and love the atmosphere, would 100% recommend to anyone looking for gourmet pizza at reasonable prices.
Sajad Sidiqi . 2023-08-02
MORE AT Google
The kids Mac n cheese was horrendous, watery, terrible consistency
Elise . 2023-07-24
MORE AT Just Eat
The pizza itself was (and is always) amazing from Arthur’s. Ordered before the kitchen closed at half 9 and just eat had no drivers, although kept saying it would be made when they found one. By 10pm we thought it was a lost cause and by 10.30 had given up (no updates on the app) but couldn’t cancel without paying the full fee. At 11pm it arrived without warning and was stone cold. If just eat can’t fulfil the order they should cancel, rather than delivering inedible food.
Harri . 2023-07-22
MORE AT Just Eat
My new fave!! Lovely setting, delicious sourdough pizza and really friendly staff with efficient service. Dog friendly too!!
L Nana . 2023-07-03
MORE AT Google
If you are going to add a 12.5% service charge, you must give good service. I have contemplated asking for the charge to be removed from my bill after long waits to be served and slow service even when very quiet. Its a shame as the food and location is perfect and the manager is lovely. Either employ more/better staff or remove the charge if you can't deliver the service!
dawnjennifer63 . 2023-06-21
MORE AT TripAdvisor
They have on of the best pizza I have ever had in London. Delicious!
Ema Rdm . 2023-06-19
MORE AT Google
It’s a tough one this because the food was pretty good and overall it wasn’t a bad experience but the service was I have to say average, if not a little bland. The main issues were that it felt like the customers were not necessarily a priority, possibly more an inconvenience apart from the bar person who was helpful and smiling throughout. There was a random nonchalant looking girl slouching at a customer table on her phone playing various loud Tik Tok type reels like she was at home on the sofa. She didn’t talk to anyone or seem to be doing anything connected to the restaurant all? The place is worn down with paint peeling on the walls, threadbare and uncomfortable sofa seats that looked grime filled and overall it just felt tired. As I said, the food was good but not sure I’d go back again due to the overall feeling and lack of real interest and passion for the place or customers..
Moostie . 2023-06-18
MORE AT TripAdvisor
Amazing night at Arthers for the ABBA tribute wonder food staff atmosphere can't wait for the next event
Katie McIntyre . 2023-06-16
MORE AT Google
Fantastic pizza restaurant in a beautiful location. Pizzas are absolutely delicious, and very reasonably priced too.
Becky . 2023-06-10
MORE AT Google
Really delicious pizza, very fresh. Lovely view of the green. Lovely staff
L A . 2023-06-09
MORE AT Google
What a fantastic experience! The atmosphere is chilled and conducive to conversation. Massive playing area out front for the kids in good view for the parents. Staff friendly and accommodating - we were a party of almost 20 at short notice - and the food .. amazing quality / quantity with a good drink selection. Will definitely be coming back.
officiallychan . 2023-06-08
MORE AT TripAdvisor
Im sure the pizza was nice when it left the restaurant unfortuantely it took a long time to collect and even longer to deliver with the driver getting further away at one point.
Ben . 2023-05-23
MORE AT Just Eat
While the food is ok this restaurant has gone very down hill. Very poor service, a mess up on the order, a long wait for drinks, disappointing pricey for what it is.
Kat Lennox L . 2023-05-16
MORE AT TripAdvisor
u forgot our garlic bread yet still charged us for it ??
Stewart . 2023-05-13
MORE AT Just Eat
Fantastic food - delivered so quickly
Jack . 2023-05-05
MORE AT Just Eat
We have been to Arthur's Pizza many times when visiting Twickenham but not for a little while. We were disappointed to see that it has changed hands and that the whole friendly, buzzing atmosphere we enjoyed many times before has gone. The pizza was still good but the choices are limited compared to previously. Sadly we won't be back again.
CAZ442003 . 2023-05-01
MORE AT TripAdvisor
Excellent service and delicious food! I would absolutely recommend this place. It’s a cute, cosy place. I will definitely be visiting again! Thank you for the great service and food :)
Neha_K . 2023-05-01
MORE AT Google
Lovely little spot with good pizza and good service. Will visit again when I’m in Twickenham.
Imad Ouachan . 2023-04-28
MORE AT Google
Ice cream did not have a chocolate sauce as advertised. A very disappointed five year old son. Picture taken of ice cream.
Dean . 2023-04-16
MORE AT Just Eat
Awful. An item was missing off our order. The restaurant has admitted it was their fault but claim they cannot get the missing order out to us now. I need a refund for the £14 for the missing item (1 x Melanzane).
Julian . 2023-04-01
MORE AT Just Eat
Was glad I finally got a chance to try this out a couple of weeks ago...great service...lovely pizza....my friend was very pleased to be able to take home his leftovers......I found it too moreish and figured I shouldnt really be taking crusts home. Negatives....well there was perhaps too much crust with nothing on it...still tasted nice but felt you were just gorging on bread....also olives...we asked for a bowl while we chose...they were really delicious..I don't know why they are not a menu item....didnt pay attention to price of the olives..they were perfect....going tonight to try a different pizza...
Chris Burton . 2023-03-11
MORE AT Google
Had an amazing pizza at Arthur's last Friday night. Very high quality indeed. Starters very good, ditto the single dessert our party took, a very acceptable brownie with cream and salted caramel ice cream. The service was capable and friendly.
JohnActor . 2023-03-10
MORE AT TripAdvisor
We always go here and it's such a lovely restaurant . There is a relaxed family feel to the place and the food is really great aswell . Lovely pizza and garlic pizza bread 👍
John H . 2023-03-09
MORE AT Google
Driver went to the wrong delivery point. Food was cold and practically inedible.
Nabil . 2023-02-25
MORE AT Just Eat
Pizza was burnt underneath and wasn’t hot normally better than that
Adam . 2023-02-24
MORE AT Just Eat
Finally ordered from this place after so many years! I wouldn’t get pizza from anywhere else now. The food was delicious, the pizza was reasonably priced (especially compared to other restaurants) and it arrived hot!
Mandy S . 2023-02-07
MORE AT Google
Had the loveliest evening - accommodated us at very short notice, wonderful food & great service. Our dog was also spoilt rotten & had the night of her life!
claireislam . 2023-01-21
MORE AT TripAdvisor
Woodfire pizza and just like the one in Naples!
Alice Gowan . 2023-01-16
MORE AT Google
Thank you Antonia & the Arthur’s team for a wonderful celebration for our birthday party last night - we hired the venue and it was perfect. The food was delicious (as usual) and service was amazing. Thank you for the perfect evening!
Sarah Mawson . 2023-01-15
MORE AT Google
First time order, very impressed reccomend
Dave . 2023-01-13
MORE AT Just Eat
Delivery took a lot longer than it was saying when I ordered. Pizza tasted nice but was cold.
Arthur . 2023-01-08
MORE AT Just Eat
Pizzas are good. Service rapido. Wines a little expensive.
Michael Godfrey . 2022-12-27
MORE AT Google
What an incredible night! The hosts at Arthur's pizza were amazing! Superb, friendly service and outstanding pizzas!
Tom Bozman . 2022-12-06
MORE AT Google
Popped in today and so glad I did! The food has got so much better and was a really relaxing environment. Star of the show was the Tiramisu! One of the best I have ever had, so much improvement from the last time I was here. Thanks guys, Ill be back for the football!
Samuel Watson . 2022-11-23
MORE AT Google
Great place, great food and friendly staff
Stephanie Wilkie . 2022-11-21
MORE AT Google
As a local, I emailed the manager last year instead of a review (obviously they didn’t give a toss). Upon returning recently, this place is beyond repair. It’s also confirmed that the owner and management do not give a toss. They’ll reply to this pretending to… The type that’ll blame the staff. I reckon I could’ve had a heart attack on the spot and it wouldn’t be enough for the waiters to pop to the table. Need to order? Empty plates? Drinks empty? Nope. Everyone huddled behind the bar chatting, allergic to service. Weekend at 7pm. Place is empty and I’m not surprised. Pop chart songs blaring? Lights on full tilt? What a vibe. Manager flat out chilling on a table like it’s the YMCA. It’s a shame what has happened to a once great place. So much potential. Shame on the owner and the person running it. Sheer laziness. Sit back and take in the odd 18th nobody else will and watch the Deliveroo drivers roll in I guess? A generous 1 star because using a wine measure to pour a glass of Prosecco did make me laugh. I hope someone with a bit of heart & pride in their work will take it over eventually.
Michael . 2022-10-02
MORE AT Google
A great spot, nice to sit on the green & drink cocktails while the sun goes down! The pizza was good & staff were very friendly, thanks Filzah for a great night!
Christopher Lim . 2022-09-28
MORE AT Google
I totally recommend Arthur’s for a private party. It is a really intimate space ideal for around 70 people, with a DJ, the furniture was moved to give plenty of standing/ dancing. As it was a nice evening our guests utilised the seating outside overlooking the green, with it’s pretty festoon lights it made for an absolutely brilliant venue. The food (arancini and bruschetta and slices of the most delicious wood fired pizza) kept coming out and was all eaten by our guests. The bar was well run and well stocked, even making a signifier cocktail for our guest. The manager Antonia and her team went the extra mile in accommodating our every request, and even suggested things we would not of considered. We used their projector and they took care of managing all the party decorations. Antonia even took lots of photos and videos on the night, she was brilliant. Thank you Arthur’s, it was a very special and very fun night, enjoyed by all that attended. I would have more parties here for sure.
X8117GAcarolinen . 2022-09-17
MORE AT TripAdvisor
Had an awful experience today. We had to wait for the waitress to finish texting before she took our drinks order. When our food was delivered it was left without cutlery which we had to get ourselves from another table. At the end of the meal when we wanted to take some leftover pizza away we were just given a box to do it ourselves. And just to add insult we were charged £2.80 service charge for the privilege. Definitely won’t be going back.
Helen Matej . 2022-09-04
MORE AT Google
Great pizza, but a bit annoying that the staff always sit at the best table for their break meaning us customers can’t nab it!
FluffMmm . 2022-09-04
MORE AT TripAdvisor
Had to wait for the waitress to finish texting on her phone before I was served, then had to get my own cutlery for my food, asked if I could take away my leftovers and had to box it myself. Then they charged my £ 2.80 for service, what service? :(
Matej K . 2022-09-04
MORE AT TripAdvisor
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