Café Rouge - Salford in Salford

Busy lunchtime, but served quickly and we had sufficient time for a dessert.

Great food, not too bad, priced , nice staff, very quiet both times of visiting

Rushed us to order and had two different waitresses ask us in less than 1 minute. Ordered the fillet steak, one was just about edible the other we had eaten three pieces then left it. Made them aware when they took our plates and they offered us free deserts which we didn’t take because we didn’t want one. The waitress brought our bill and said she had reduced one of them because it was not satisfactory. We looked at the bill and she reduced some of the amount for one of the steaks because we had eaten three pieces! Didn’t even want a refund but oh my, charging for eating 3 pieces I have never known 😂😂

I love Café Rouge, always a beautiful cosy place to visit with its vintage Parisian style decor and lovely lighting. I really enjoyed the food too.

I had French toast with berries and a latte. I got confused paying bill but easily sorted out.

Very quite on our visit the staff were very helpful though the food good my burger was a bit cold nothing worth complaining about just would have been nicer hotter. Saw someone with the afternoon tea that looked really good. Overall your avarage chain of restaurant

very nice resto. thank you so much

Excellent restaurant..great food and staff.. very reasonable.. very handy for The Lowry!.. always enjoy!

We hadn't booked and had a friendly welcome by the chap behind the bar. Hannah was our waitress, she was friendly and very professional. We had 3 courses and all of the food was spot on, the onion soup, my steak and dessert was all perfect . The decor and warmth of the restaurant gives you that french feel. Also the rest of the staff were great too. 👏🏼 👏🏼 👏🏼 👏🏼 We will definitely be going to other cafe rouges.

Great service from the staff. The atmosphere closes to France in Salford.

This steak is not even well-done anymore, it’s congratulations 💀 The steak was so chewy and salty I left half the plate. The cafe is a bit dark but I guess that’s the concept?

Solo tomamos café y alguna cosa mas pero solo de beber...nos pregunto desde la entrada eso porque nos habíamos pasado de la hora de comida. El café la verdad era muy flojo tanto el con leche como solo....demasiado aguado.. y el ambiente pues la verdad es que éramos los únicos de ahí..la decoración bonita

Went here for a belated birthday celebration, armed with a special offer. The food was v nice, the prices not exorbitant, and the staff very competent. I had the Poulet Breton which I enjoyed. They were friendly and persistent in making sure we got our special deal, even though it took a few goes. Hope to be back soon.

23/9/23 We booked a table for 8:15pm. On arrival the restaurant was very quiet and lacking in atmosphere. We all ordered minute steak, but one was so tough that they deducted it from the bill for us. At around 9pm we asked tosee the desert menu, only to be told that the ovens had been switched off for the day and they couldn’t do deserts. A few minutes later the lady serving us offered a choice of 4 deserts not requiring the ovens. We were so fed up by this time that we decided to go without. Unless something changes, this restaurant won’t be there much longer. We found that the service was lacking in care

Sunday afternoon lunch. Food was ok and well priced. Fully put off by service as the woman (glasses brown hair) didnt come and take our order. Once I approached the bar (20 mins later) and ordered, I was made to feel awkward throughout ordering due to her rude mannerisms. Won’t be returning purely due to majorly poor service. Don’t recommend.

Not a great experience. In a drive to cut costs (while charging high prices) the quality of the ingredients has come down a lot. The croque monsieur is made of reconstituted ham, not a slice of ham but tiny bits of it put together. Not a pretty sight. It used to be good but it’s gone down hill a lot. Service just about polite, certainly not friendly. We won’t return.

Very friendly and attentive service. Very good tasty food at good prices.

Excellent service from a very experienced waitress the afternoon tea for two we ordered was exceptional and we would love to come again

I love cafe rouge, me and my son went for lunch. There was one waitress seating people, taking drinks and food orders and payment. She was very busy but was extremely polite and was not flustered by all the customers. The food was delicious as always. Good little lunch stop.

Should have read the review going into this chain restaurant. The service is great given that they had ver poor comment a year before. The main point is the food. We come on a week day and it's not busy at all. The starter is soup of the day first three is creamy and tasty but then we wait for 15 minutes and the following soup are watery and tasteless so it was quite disappointing. So this is a bad sign for the main course, the steak are over done and taste like rubber and chewy. The chicken is dry and seems to be over cooked as well. It's not a busy night and the chef shouldn't make such big mistake on a night with only a few customers. Obviously, there is no manager and only 2 waiters, one left in the middle of our dinner. I should recommend the management serverly look at their food problems as I saw their review they used to have quite a lot of customers. It's not surprising thie french chain restaurant is struggling to survive.

Fantastic grand breakfast and excellent service. Thank you

Super food and breakfast. Cooked breakfast great value and each element cooked well.

Ordered soup for lunch and it was tasteless fries were to salty. Shame as the wait staff was excellent.

Unbelievably frosty reception, walked in, walked out

Service was quite fast even with few staff on the floor. Foor was tastey and staff friendly.

What can I say, it’s a cafe rogue so it’s fine for a chain restaurant. It’s a little pricey but food is nice. Service was friendly. Annoyingly someone left chewing gum on my seat which ruined my trousers - not the staffs fault and they were apologetic but did ruin the overall experience a little!

Sunday morning brunch, French toast with berries absolutely delicious

Toxic trio. *Over priced, *Undersized with a *Rude manager. I ordered a Walford salad, ( £12.95) no idea what I got but I can tell you it was not a salad plate. I sent it back and asked for the seabass instead (£18.95). The manager promptly appeared in front of us and advised that 'any' replacement meal ordered would involve payment for BOTH meals. I opted not to order!!! While I understand that they were under no obligation to change my meal, my view was that the meal I was presented with was poor and totally unacceptable, and I would expect customer satisfaction to be a priority. Clearly not with this particular resteraunt. Our bill was £53 after a disgruntled discussion with the manager she reluctantly agreed to deduct £6 from the bill. £47 lighter with me hungry we left. My advice is to bypass this resteraunt if you want a fulfilling meal at an acceptable price..

One of the last Cafe rouges around

Good food, nice atmosphere, very friendly staff.

Staff were really attentive and patient. Would recommend 100% the food here too. Waitress made me an iced coffee even though it wasn’t on the menu

It was nice atmosphere outside, the breakfast was very good . I likd it

Fabulous choice of food. Staff were patient and polite. Everywhere really clean no cluttered uncleared tables.

The food there today was absolutely lovely, really enjoyed it and very pleasant lady working there 😊

Graham Gouldman at The Lowry 🌟🌟🌟🌟🌟

I had never been to a Cafe Rouge before. The staff where not very kind when they didn't understand my words (I was very tired). However, they were good at everything else. Food is terribly overpriced. I paid almost £15 for a chicken burger where the chicken was just a small thin fillet in a bun with sauce and condiments. Same goes for other dishes. They didn't mind my toddler exploring the empty areas, so that's a plus.

Spent a very pleasant afternoon in lovely surroundings. Staff couldn't have been more helpful and attentive, a credit to the restaurant. We had afternoon tea which was delicious. Will definitely visit again.

Last visited April 2023 Dropped by Sunday morning for a spot of breakfast. Not too busy, so service was good. Good Full English Breakfast.

For the first time going to Cafe Rouge that we didn't enjoy it we were very disappointed

Great location, nice food. One poor girl serving too many tables for one server. The Lowry market was on so I guess that's why it was busy... But predictable. Was it beyond the management to work out they needed more staff?

As always the food was very acceptable and well presented and the staff were great. Sadly there was an insufficient number of staff due to staff absences. This caused a delay in delivery of our meal. As our visit was for a pre-theatre meal, we had to rush our main course and we’re left with no time to have a dessert and/or coffee. This will not deter us from dining at Café Rouge again.

Enjoyed a lovely lunch today. The lady working today was helpful and friendly 😊

Amazing service and atmosphere! Went here for breakfast which worked well time wise and portion size for the money! Great spot to go to for breakfast. Particularly like the coffee with non dairy milk options!!!

Food was ok but the service was excellent

We ordered mussels and croque monsieur. Service was quick and the staff were polite. Food was tasty, fair portions and reasonable prices.

Good food, need more staff - 2 doing all the work! Needs to be warmer!

Love the food at Cafe Rouge and look forward to returning

Very quiet as it was Monday night. I had beef bourgignon which was nice but not a massive amount. My wife had sea bass which was also good. Very helpful waitress but she was hardly run off her feet!

A really great place to eat. The venue is very tastefully decorated and gives a real French feel. The staff were really friendly and helpful and the food was excellent and very reasonable. We would definitely visit again and have already recommended Cafe Rough to family and friends.

Our first impressions weren't good. It should be noted that if you have an allergy you'll have to run the gauntlet of questions and management avoidance of risk. All before you've been shown to a table. That said, a waiter called Sheldon showed what service and empathy are all about. He resolved the situation with professionalism. We had a quick lunch and I have to say the food was good. Well cooked, presented and served. Will be back, but ready for the allergy quiz.

Excellent for pre theatre lunch, and really friendly and welcoming.

We went on a quiet time. The food was excellent and the service was very good.

Not good service very badly served. I asked for hot chocolate and was given it cold, lady chucked tissues at me not even polite.

We were early so that affects staff levels and atmosphere. The food was as described but basic and on the smaller portion side. Everyone is feeling the pinch and they are trying to keep costs down but I feel they are getting it wrong.

The food is so good and well cooked. Amazing flavours. Invited with a free birthday meal from Cafe Rouge's. Will visit again specially Salford, really nice setting and sorrounds.

So Me & my partner came to this restaurant tonight we waited 15 minutes for our drinks to arrive them we ordered our meal..I ask for the steak ( we'll done )waited another 20 minutes when it arrived I told the waitress the steak was medium rare which I didn't ask for .she took it back then gave me a second steak when I cut the steak blood came out! So I then told her once again I didn't ask for medium rare ..it was sent back in the mean time my partner was already eating he's meal.. I was still waiting another 39 minutes for my meal to arrive..by this time my partner finished he's meal..I went to the waitress told her to cancel my meal as its taking to long and my partner has finished eating..there is no point me eating mine when it should be eaten the same time ..there was no apology no other option..not even a manager came to speak to me ..absolutely disgusting customer service..I would not be going back there again ..the staff need more training to deal with customer service

Food tonight was enjoyable, however the service was very poor, the young lady who served us was doing a great job but the managers, who were dressed not for purpose, and one chewing gum were woeful, kept waiting for far too long, lack of acknowledgement, walking past, taking no notice of customers, leaving our drinks on the bar for for for too long, had to ask them if it was too much trouble, given a table that needed cleaning, albeit with a false "sorry " ...short staffed, but it wasn’t busy, could do with some genuine customer care, because I felt they were only going through the motions....

Great food. Great staff, quick service 😊

Poor experience. Miserable staff and average food.

Average in every way. Expensive and not very well presented food.

Had lunch there, food was ok, coffee was terrible

Great lunch. Love the French Onion soup

Friendly staff and great coffee.

Nice menu and really good service

Staff wonderful, food very good..

Not good service and items missing from the classic Afternoon Tea. Not worth £30 for 2 people

We had afternoon tea which was very nice but only 2 types of sandwiches being brie and chopped ham served in mine 1/2 baguettes. Excellent service and staff. Would we visit again. Yes please.

Lovely afternoon tea, with nice chatty staff.

They are obviously short staffed at Cafe Rouge and whilst the staff are genuinely doing their best, there is still a wait and the food is not as good as it could be.

What a disappointing trip we had. Sunday. 6.30pm and already no chicken, no salmon, no burgers. The frenchness was lacking in the menu choices which were limited anyway. Staff did a good job considering the situation.

Lovely food! Waiter's are on it as well, service was top notch.

Called in just after 10.00am, hoping Breakfast was being served? It was. It turned out there was only one Staff member serving ! Despite this she was efficient and cheerful. Coffee & a pot of Tea we're ordered plus 2 Orange 🍊 juices. We chose 1 vegetarian breakfast and 1 Grand Breakfast. Well !! They arrived and weren't disappointed; lots of different choices and even a neatly chopped Advocado accompanied the vegetarian breakfast. Thumbs up to the Server ( realised that I didn't note down her name), she deserves a Payrise. 9/10 for the Breakfasts and 10/10 to the server! Thank you café Rouge. ( Not sure what would have happened if a Coach party of 20 plus had arrived. I'm sure the Server would have been effective .

Pros: *I had a tastecard (free trial) which made the meal cheaper as the prices are high for the quality of food offered Cons: *Where do I start. We didn’t have our drinks order taken for 25 mins. Food took one hour to come *Wrong order was brought twice to our table, staff were very poor on our visit *Quality of food was well below average *Drinks were warm? On a hot day, really? *People walked out as they were taking too long to take orders etc I’ve given two stars as they were severely understaffed and I have sympathy with that. However the waitress was poorly trained and would have made her job easier by writing down orders to avoid mistakes rather than trying to remember everything. Visiting this Cafe Rouge has now made me not want to visit this struggling chain again, it’s clear they are cutting costs. Unless you have a tastecard or voucher go elsewhere

I live local I've passed this many times in Salford quays went there last night with three grandchildren and my wife if I could get them less than I star I would absolutely shocking service was not the staff fault did try best there were too short staffed a lot of tables books quite full will not be going here again they completely mucked up in my order they forgot about my grandkids meals our meals were luke warm even the drinks they forgot one was. Not even well presented and yes I did complain was our 25 anniversary completely ruined

Good food, great service even though busy and not many staff. All employees rushing about but happy to help and even started a happy birthday song to lady on amother table.

Always liked this French themed bistro. Quick service from helpful staff and tasty food at a reasonable price.

I will never visit this place again. My husband and I waited for so long at the door to be greeted that we eventually approached the server and asked if we should seat ourselves! When she did give us a seat she was abrupt and unfriendly. Sat us at a table and left, returned to seat two other couples next to us, gave them cutlery and napkins but never gave any to us! So my husband and I got up and left and took our money to another restaurant nearby. Very rude, management need to train their staff to treat all people equally not matter the race! I give them zero stars!

Excellent food and service. Always very friendly and attentive. Often necessary to book especially if wanting to eat after an afternoon show.

Awful, rude waiter. On 9th July 2022, we went as a family to have a light bite and some drinks. We sat outside as we had a pushchair. I walked into order only to come upon the rudest waiters I've ever come across! He asked if we were going to order food or just drinks, I said both. He then went onto say that they don't serve food outside, then walked walked off. I waited thinking he'd come back. Managed to catch him again, I pointed out that there was a couple who were served food and were eating outside. He pointed out that his shift was finishing in 10 mins and that he couldn't serve us food outside and he walked off again in a huff throwing his hands in the air. So horribly rude. He also said he doesn't make up these rules, it's company policy. I was so upset. I just wanted a light meal out with my family. Before I left, I pointed the behaviour of this waiter out to the lady behind the till who could only apologise on his behalf and she genuinely looked sorry. We walked away and went to eat at another place a few doors down. We must have been there minimum an hour. As we finished and left, we went past cafe rouge, guess what? The rude waiter was still working. So basically, he blatantly lied he couldn't serve us cos he just couldn't be bothered or he had issues serving people from diverse communities? Managers/owners of cafe rouge in Salford Quays- please take note of the above feedback. I know restaurants and so many places are currently struggling to get staff, but surely you could do better than this guy? If you do read reviews and reply or act on them, please check video footage if you have it as that would confirm what I've said. Rude and obnoxious guy, I certainly will not be going back there.

Disgraceful. Service appalling.

Very bad waiter he said I cant serve any thing for you if you want you will wait 30min to served you..👎🏻👎🏻

Excellent food in a good atmosphere. The staff are very friendly and polite. Although in peak times (before a theatre show) be prepared to wait a little longer for service. The staff always do their best though! Prices are reasonable.

Pleasant and relaxing environment - an evening feel even during the day - be prepared to spend a few quid though

Excellent service but disappointing over-priced food from a limited menu.

A little disappointed today my garlic mushrooms needed a little more garlic and I thought the beef bourgonon portion was too small considering the price charged. Not really an adult portion in a soup dish. My wife had a chicken salad which contained a lot of lettuce in relation to the chicken. Would think twice before returning here.

A gift for afternoon tea .I was really dissapoited 2 sandwiches. 1 ham ok .1 cheese [awful ] cakes OK 2 drinks .couldn't recommend. One of my favourite things to do .a birthday gift to

Unfortunately I can only review experience I had, which because of their inability to ever answer a phone is very limited. Trying to book a table by phone as I needed to check if they had certain items available, turned out to be an absolute waste of time. After eight phone calls over a 1 hour period The call is answered automatically, however advises you there’s no one available and then cuts you off, we decided to take a reservation for somewhere that they had actual people that you have a telephone worked. Clearly but whatever the reason your staff do not answer phones. Therefore may I ask why you even bother to list the phone number as that is just pointless and can I say infuriating for customers. Additionally the location is the Lowry, and I will assure you that your location was not jampacked this evening. And if it was jampacked the wonderful thing is at least our party of eight didn’t add to clearly what was such an over populated dining experience, to the extent that not a single person in an hour could answer a phone.

Great Brunch. Friendly Staff. Will come back soon :)

Not what you would expect from a cafe rouge. Staff very pleasant. Wine very good. Food was dire.

Cheese & mushroom folded omelette with fries & side salad. Tasted so nice and really enjoyed it!!

Some staffs so grumpy and It took me 1.5 hours just for main and dessert. If I called them to ask something seems they are so defensive.

We were on fast track for the theatre. Host and kitchen were fantastic getting the food and drink out to us. 5* service

The food is absolutely delicious, the staff are so friendly, and the cocktails are incredibe 😍😍

Had a really lovely lunch today....scallops, garlic mushrooms & chicken and chips for hubby, all excellent lovely waitress....Hannah! Thank you 😍

My husband had a steak with fries & pepper sauce which was fine. I ordered a cheese ceaser salad which consisted mainly of lettuce, a fre very salty anchovies and the most meagre of portion of chicken breast i have ever seen. I think the cost of this was somewhere in the region of £13 to £14.i know i should have said something at the time, my only excuse was we were attending a show at the Lowry, so I didn't want to spoil the evening, but I will not be choosing that again. Excellent service by the staff and a beautiful lemon tart partly redeemed the experience.

Lovely afternoon tea here. Free hot drink refills for 90min! Staff lovely and friendly.

Lovely afternoon tea would of loved more pick of sandwiches filling though good vale for money.

Good value with the lunch specials.

Nice environment, pleasant staff but food service a bit slow

Food was ok. Service was slow, however it was a Saturday night before a show at the theatre. There didn't seem to be enough staff on and those that were looked stressed. I had a burger which was passable, my partner the salmon and she loved it.