Cafe Rouge Haywards Heath in Mid Sussex

Very disappointing. Slow, disinterested service and average food. And how can a French brasserie serve such poor frites? Totally lacking is atmosphere towards the back of the restaurant

Friendly and efficient, so happy the staff are staying on to launch the new Banana Tree! Looking forward to it!

Good food, pleasant personnel, cheap prices, very pleasant atmosphere and ambient! All products were fresh and taste

Brilliant food, lovely and quick service and nice restaurant. Had a perfect medium rare steak with some chips, with some garlic bread to start. both cooked well and tasted amazing.

Great service and food. Lovely friendly atmosphere. The waitress went out of way to fulfil drinks and main to our satisfaction.

Food fantastic. Drinks and staff excellent. Atmosphere perfect. Service prompt and friendly!!! thanks

came here for dinner and it was lovely on bank holiday monday, quick service and lovely manager and staff

Lovely food, great service, would definitely recommend! Had the steak and fries and baked Camembert - all perfect. Thank you !

So impressed with the service this morning. It was a busy bank holiday and they squeezed us in immediately. The service was so professional and quick and the food was delicious. If you want service with a smile and a lovely atmosphere, I highly recommend Café Rouge!

Great place for breakfast with a good choice of menu. Friendly and helpful staff and good value. Highly recommended for an enjoyable meal.

Went in for breakfast. Terrible service. Sat for 20 minutes waiting to be served. Waitress too busy wiping table s around us with disinfectant….people who came in after us, shouted their order across the room! Sorry, but I’m happy to wait if a restaurant is busy, but there was zero excuse this morning. In my experience this approach doesn’t bode well for the food quality either …Got up, walked out and went to Cote a few doors away for a far more superior experience..Won’t bother with Cafe Rouge Haywards Heath again.

Popped in for breakfast, had the Grande and it ticked all the boxes. Lovely breakfast and as usual, fantastic service. Thanks to Alenka

Great food as always with brilliant service from Alison and Marisela. Great food with great service !!

Visited with two children under 3. Great service and lovely food. Children’s food was exceptionally good value. Friendly service, would definitely visit again.

Enjoyed my evening meal at Rouge, good variety on the menu and great table service - would most definitely recommend and come again.

Good food and friendly service. Clean and tidy. Chicken very tasty and a lovely sauce. Starter sweet potato fries were great as a starter

I couldn't wait to try the new afternoon tea it was well presented and very tasty :) We had a lovely time!

A lovely meal for Mother’s Day thanks to the help of Mariela, Erik and of course the magnificent Ali!!! We will definitely be coming back for more!

The friendly staff managed to squeeze us in last minute and the coffee and breakfast was served promptly and was delicious! Highly recommended!

We came for lunch today at Rouge in Haywards Heath and had a lovely experience despite two of our children being disappointed with what they chose to order. This was made possible by Alenka’s exceptional customer service and flexibility with our children. We are very...

6 friends dining out. Staff are always brilliant here!! Food is always of a good standard. Never rush you out, so lovely relaxed atmosphere, where you can hear each other speaking easily. Will be back again. The prawn starter is delicious, mussels are also good.

How not to cook Moules Mariniere - add an enormous bunch of Rosemary a generous amount of salt and cook until if possible there is absolutely NO moisture left in the mussels - Disgusting. The lady serving us was very good and took the mussels...

Had a lovely breakfast with a coffee and pastry! Good cosy atmosphere! Great service from Erik too 😊

Lovely breakfast, and Eric was very friendly and accommodating. Really nice atmosphere and good food so what’s not to like !

As always the service, food and drink were excellent. A special mention to Alenka and Eric who were very attentive

Super breakfast; full english and eggs florentine, all perfectly cooked and servedpipinghot. Juice and coffee also excellent. Friendly service as ever.

We both chose the vegetarian breakfast from the simple menu ( I hate it when there's too much choice) which was delicious! Everything cooked perfectly. Love the sweetcorn fritters! Great coffee. We were served by Erik and Alenka. Both very attentive and welcoming. We'll be...

We went here last night for my sons 15th birthday. Enjoyed all the food but the best part was the service. Alison couldn’t have been more friendly, attentive and efficient and made the occasion really special. Will definitely be coming back.

Came to have breakfast with my friend and my little boy, Alenka welcome us and took us to our table, previously she gave us options to chose where to sit! Erik took our order and explained everything in the menu. Both of them were really...

I had a great experience in this restaurant. I have taken my Mum and everything was great. Food, atmosphere, attendance. Alenka the waitress was 5 stars. Thank you very much for making my Mum 😁

Lovely breakfast this morning at Rouge. We ordered veggie breakfast, pancakes and pain au chocolate. BUT the best news is that dogs are now welcome inside. Water brought to them and were made to feel very welcome.. We have hoped for so long they would...

Came for breakfast this morning with the kids, had a grand breakfast which lived up to its name. Kids had the English followed by shared pancakes. That’s us sorted until tonight! Alenka treated us fantastically.

Went today with a friend and our kids , staff been really accommodating with our children , great service great atmosphere!

Popped in for a Birthday breakfast. Great service and very attentive team. Thanks Eric. See you again soon.

Another fab breakfast here. Always great food and excellent service. Thanks to the Eric and the team.

Amazing food and lovely service! Would definitely recommend. The manager really stood out for his customer service

We visited for a birthday lunch today at short notice when the restaurant we’d originally booked wanted to seat 5 adults at a small table for 4. Rouge Brasserie were really friendly and organised a perfect table for us, where we could enjoy catching up...

Popped in first thing and had a lovely grande breakfast and chocolate croissant as always cheers Erik

Disappointing Sadly was not up to standard , starter , mushrooms were barely warm but plentiful so didn’t want to complain, main course beef bourguignon , not a single mushroom to see , waitress took back and extra mushrooms were put in bowl , then...

We had a wonderful meal, the food was served on time and delicious. The staff were very friendly and Alison was really friendly and advised us on certain foods. We felt the service was very personal.

Prompt and friendly service. Very professional staff, well trained and very attentive. Lady waitress Alison stands as she is knowledgeable and fully conversant with the menu She is respected by her colleagues and is a first class Team player. The popularity of the restaurant is...

Myself and a dear friend eat here quite often and it is the best place to eat in Haywards Heath food is always hot and delicious. The staff are nothing but perfect when it come to service and a smile. I would recommend this to...

Très bien! tout est très frais et savoureux, excellente présentation et service comme d'habitude Nous reviendrons!

Lovely welcoming staff. Although very busy today, lunch was served promptly. Thankyou Alenka and ALL the staff today. We really enjoyed our lunch and definitely will be back again sometime!

Great atmosphere, cold beer and hot food, lovely staff. Eric the manager helped resolve a minor issue

Had a lovely lunch today with my family. We were very well looked after by Alenka & her team. We also nip in regularly for coffee & croissant in the mornings and have a very jolly time. Excellent 👍

Popped in for a late lunch. Very welcoming staff. Had a drink very quicky. Ordered the salad with chicken and goat’s cheese. Asked for a bowl of water for my hound and initially giving a choice of sparking or still water. Amusing. Love it though...

Great service, great food - I asked to be seated so I could use my laptop. The staff went out of there way to help me and weee very attentive.

Had another lovely meal yesterday at H.Heath ,with friends. Always very friendly and Eric is a great asset, always very good customer service with a lovely personality, will certainly be returning soon.

Fantastic food, helped with amazing staff. Nothing was a hassle. Our waiter/manager (Erik) especially; was ‘on the ball’. I asked for his name hoping he would be there next time we visit.

My family and I went for a english breakfast and we really enjoyed it. Specially because wonderful Alenka kept our little one entertained so we could enjoy our meal. Thank you Alenka and we will definitely come back to Rouge.

Very welcoming and attentive staff and a great meal. All in all very happy with the experience and would recommend!

Alenka & staff were friendly and attentive. We found both the food and service excellent and would very much recommend!

I was greeted by Alenka and had a very nice meal this evening (Friday 6th). She was very attentive and engaged with me in a non intrusive and very helpful way. I would thoroughly recommend this restaurant and had a very enjoyable meal.

Had an absolutely exceptional meal! All down to the extremely personable and attentive service of Alison! She is the rock of this restaurant and we were lucky to have her looking after us. Will be back again (hoping Alison is our server!)

Good service, we were served by Maria who was very friendly and accommodating. Really enjoyed the food, will definitely be coming back soon !

Had an amazing visit and lovely waitress eithne and of course Erik. Our dog was warmly welcomed with a bowl of water and made her feel really comfortable

Loved the food, atmosphere and Erik is a real character but a real gentleman. Thanks. Have been coming here for years and still love it. Thanks

Amazing service from Allison and Effy, enjoyed the whole experience. Would definitely come again!!!!

Effy and Alison were incredibly friendly and quick. Very much enjoyed the food. Will definitely be coming back. Lots of lovely desserts also

Another great breakfast from Haywards Heath Cafe Rouge. The food is super tasty (recommend both the Full English and Grand Breakfast) and the staff are very friendly and helpful. Having tried a few other places around Haywards Heath/ Cuckfield/ Lindfield and been disappointed this is...

Family dinner. Varied selection on menu and great value with prix fixe. The team were attentive and accommodating so service was impeccable, thank you.

Had an absolutely delicious Christmas meal here with friends. The food was divine and the service was amazing! We had an awesome VIP service too ;) thanks Erik!

Absolutely amazing. Erik was brilliant and really accommodating. The food was incredible - big portions!! Would definitely recommend.

Sunday evening a few of us were at Rouge Brasserie. There was a good vibe in the restaurant. We all had burgers and i would definitely recommend it its such good value and very tasty cooked to perfection by the chefs. Alison looked after us...

A friend and i popped in for dinner on Saturday evening at Rouge. It was a very pleasant evening the service by Alison was excellent and the food was great. Keep up the great work!!

We visit regularly the food and service is excellent! Alison, Erik et al always go above and beyond. We look forward to our next visit.

Food poor and not attractively presented and very limited French cuisine. Garlic mushrooms just came on a bit of sliced toast with some sauce. Nothing wrong with it but unattractive. Steak which had supplement had a lot of fat. (Supplement was removed from bill) Service...

Amazing foood!!!! Amazing service !! 10/10 will be returning for sure ! Staff very accommodating too !

Absolutely amazing service staff are very friendly and the food is gorgeous 10 out of 10 highly recommended

We hve been to this restaurany many times over the years and it's never been a 5 Star experience. We thought the rebrand may have changed things, so we thought we would give it another chance, but some of the food was undercooked and, although...

My daughter enjoyed a wonderful meal with 10 friends at Rouge, celebrating her 11th Birthday. We had the warmest of welcomes and the service was excellent from start to finish . The food was delicious and the children's menu portions were very generous. Thanks to...

Very enjoyable dinner experience for me and my husband. Lovely atmosphere, delicious food and fab service from the team. Erik was particularly friendly and gave great service.

Food was very good and we were extremely well looked after when I met with work colleagues for a working brunch. Would highly recommend.

Recently enjoyed a lovely birthday lunch with my family, both Erik and Alenka were very friendly and accommodating while we were there. Really enjoyed the food and I would recommend and go again, thank you for a lovely dinning experience.

It was a last minute decision to book lunch at our favourite restaurant in Haywards Heath and as always it didn't let us down. The staff are always friendly and professional, the food consistently good and not expensive.

There’s Café Rouge (boo!) then there’s ROUGE …… This ROUGE Brasserie in Haywards Heath is excellent and should not be confused with it’s (now) very down market, poorer sibling. This newly refurbed ROUGE in Haywards Heath is a gem. Smart décor, efficient, friendly staff and...

Have been to this Rouge multiple times and have been served by Alenka who has been so accommodating and helpful in explaining things when asked questions about food and wine. She is extremely attentive and always happy and smiling a complete breath of fresh air....

Excellent service, Alenka was very friendly and welcoming as always. Amazing brunch highly recommend.

Erik and Alenka are very welcoming and the customer is excellent. The food came out hot and very well presented! The Grand breakfast is my fav off the morning menu! This is my first go to for breakfast and they do pick up

Food was ok but let down by very slack service. We were seated and given menus prompty but then ignored for over ten minutes and had to ask someone to take our order. When the food arrived the croque madame was one of the better...

Distinctly average! Won’t be returning! We ordered 2 very different mains, neither were outstanding. My chicken burger, the chicken was was chewy because it was overcooked filled with far too much mayonnaise and lettuce that was still wet. Highlight of the meal was the chocolate...

Have visited Rouge a number of times for breakfast or a mid morning coffee and croissant and have always enjoyed the food, drinks and hospitality, and today was no exception. We were greeted and served by Erik, who always makes us feel welcome, and me...

My teenage daughter and I visited for afternoon tea to celebrate her exam results. Everything was fresh and exquisite. We loved the French take with mini baguette sandwiches and pretty little tarts instead of huge slices of cake. My only little grumbles are that it...

Wow what can I say. After being turned down twice in pizza establishments after their staffing issues (daughter wanted pizza) we ventured down the road to rouge. They were just as busy with only 2 people. Was welcomed in and nothing was too much trouble....

Came for a birthday treat with my son and daughter in law. Had a great time with a steak and chips. A nice rose wine. My son used Tesco vouchers to part pay.

We like to visit and support local businesses, but I can honestly say we will not be returning, unless the menu change’s and the food is value for money. We selected from the set menu and I have to say, the food was basic and...

Booked for 7:30pm but had to call early , which in spite of being short staffed was not problems. Lovley food and wine and my Daughter Frances Enjoyed her Crème brûlée. Eric & Alison are very freindly and welcoming.

disappointing revamp and food was worse than cafe rouge. Shame as a lovely building which looks good on outside but interior is dull and lifeless. Food is very average.

On the plus side the revamped restaurant looks good. The outside space is very nice. On the down side the Afternoon tea, was fairly dreadful. The cakes an scones were nice, but the sandwiches!! Wel, they weren't sandwiches, they were little banquettes with with lumps...

We had a lovely lunch outside, our first visit since the revamp of the Cafe Rouge to 'Rouge'. The staff were very friendly and good. The food was very nice, not amazing but enjoyable. The atmosphere was pleasant with quite a few tables filled.

Average at best, started well with the starters- snails and liver pate. Went down hill with the mains - mussels which weren’t great and sea bass that lacked flavour. Good service from Eric

Having been a regular customer in the past we were very disappointed to find the service not as good although the staff are very friendly. The food was OK but the scallops were very dry lacking enough sauce as though they had been over cooked...

Great friendly staff, unfortunately run off their feet, could do with a few more waiting staff. Food was lovely and service was a little slow but clearly too many customers and far too staff. At least the staff were friendly and smiling though, even if...

We went for a late lunch. The food was lovely but what made the meal a fantastic experience was the service from Siobhan. Siobhan was cheerful, chatty and attentive. The service was second to none and Siobhan is certainly an asset to the company. Definitely...

Lovely food reasonable price and excellent service. the gm Erik was ultra friendly and made us feel very welcome

We tried the rejigged Rouge recently and were disappointed. Several things off the menu and food definitely average. Potatoes undercooked. Choc mousse had no depth of flavour and crème brûlée not creamy. Staff were friendly and food brought promptly but they need to improve their...

I don’t usually write reviews but when you have great customer service it has to be acknowledged. I visited Rouge for a girls night and received exceptional service. Our server the manageress was Siobhan, she was warm, welcoming, friendly and catered to our every need....

the waitress was lovely, remembered us from a phone call, and really treated us well. Food was great

We were out on the broadway tonight and popped into Rouge for dinner. Its a very beautiful restaurant and the service was great, so much so that this has now become our favourite place in haywards heath. Alison and Siobhan looked after us and cantered...