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4.2

Based on 613 opinions finded in 2 websites

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Nº 1286 in 2648 in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..beautifulcoffeeoldcakechocolate

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This branch is located in a very nice building in the heart of Liverpool.

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Palmmy Palmmy . 2024-08-11

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I take my dog every Saturday and get a coffee mid walk. The two people on Saturday are always so lovely and welcoming.

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Ian Bradley . 2024-08-10

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Your standard Caffé Nero; you know what you're getting, but there's nothing wrong with that. Latte/Flat White/Cappuccino/Americano - your usual coffee based suspects, as well as iced versions available with syrups and teas. Selection of pastry and cakes. Staff always really friendly and attentive here.

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David K . 2024-08-08

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A little cramp on the inside seating , my drink was over filled to spilt so my cup was really sticky

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Daniel Middleton . 2024-07-31

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Tasty cake and good tea .Staff excellent. Toilets downstairs could do with upgrade

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Nigel Cumpstey . 2024-07-24

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What a great place!! The food & coffee is brill. We love visiting here, having some food and a coffee, watch the world go-by! The staff are amazing, super helpful & friendly! Nothing is too much for them. They helped my 76 year old with food & a heavy tray, total respect Definately recommend great atmosphere & vibe.

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Angela Thompson . 2024-07-22

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The tastiest coffee far and wide. It could be a little cleaner...

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Rainer Plümper . 2024-07-17

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OK, but not great. Considering the prices, you'd expect cakes to be fresh. Independent coffee shops are much better value.

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Richard Newberry . 2024-07-15

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Beautiful building repurposed for use as a coffee shop serving nice coffee and cakes with very pleasant service.

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Graeme McCormack . 2024-07-13

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Keep trying to upsell drink to a blend the staff don’t know much about but other than that it’s good

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Will Waters . 2024-06-09

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Great spot just a corner away from where we were staying, delicious iced coffees and lattes with super friendly attentive staff.

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Tristan Bennett . 2024-06-09

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the coffee is good. The two girls on the staff are very friendly. everything is very clean. a lovely place

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mer tassile . 2024-06-08

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A nice little place,it is a small venue, but, staff were very efficient and friendly. It is in a busy part of town, so, there was quite a lot going on. I would go there again.

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Clifford Stanton . 2024-06-05

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Great place to take a break and have a good coffee to warm up.

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Jacqui Aguilar . 2024-05-02

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I used to work on Castle Street for 8 years and this was the local coffee shop. When I occasionally get the bus into town (to get my steps up!) I always get a Strong White Americano with cold milk 👌 Always good service with a smile and great coffee 😁☕️

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Chris Taylor . 2024-04-28

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Lovely gentleman serving me polite,happy and quick with order

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clare stirrup . 2024-04-23

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Staff are amazing! Really friendly

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Dominic Barnes . 2024-04-03

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Great coffee shop. Staff are very friendly and polite.

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Peter Taylor . 2024-03-17

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The service is a bit lackluster, but ok, a typical chain.

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Artur D. . 2024-03-06

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Best coffee shop in Castle Street

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Ste McCabe . 2024-02-21

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Never really liked Nero Branches. But really loved this one. And Honey Oat Latte is probably the best latte I ever had ☕️🍯 will be visiting here often 100%

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Ieva Kavaliauskaite . 2024-02-01

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Beautiful and historical place, recommended to visit.

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Natalia Smietuch . 2023-12-24

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I think I never seen this place clean tbh its dirty the staff needs to step up and clean the place and the boy behind the bar should go on a welcome host curse because is atitude stinks and racist! Manners cost nothing ! To whoever manage this place needs some top up on their higiene skills even the oven was discusting

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ptexys Texys . 2023-12-24

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Staff great and very helpful great experience 👍

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Phil james . 2023-11-27

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I love the Cafe Nero green tea, great sized tea bag with loose leaf-the good quality tea! When I came into this particular Nero's, I was shocked at how fast the queue went down, due to two very hard working staff members, I would like to say how great they were! KRILL & NESS!!

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Marianne Caldeira . 2023-11-24

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the staff looks grumpy and loo area is not great

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fatima alonso . 2023-11-04

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Nero never lets me down. Always great coffee. Don't know why I ever bother with Starbucks or Costa.

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Richard Owen . 2023-11-03

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Good food and drink. Handy for the office.

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robert Samuel . 2023-10-27

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Good. Except the toilet. Dirty as hell

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Phil Burger . 2023-10-16

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All good. Nice coffee and ginger bread men.

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Mr. Chill . 2023-10-06

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A nice café with good coffee and cakes. It is situated inside a building with beautiful architecture and the interior is nice as well.

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Vilgot Björling . 2023-09-26

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The 2 ladies serving this morning are like a well oiled machine. They serve so many customers in such a short time with Americans, capachinos, food, you name it. They do not even bump into each other. AMAZING 5 stars for sure

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Barb Lloyd . 2023-09-25

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Lovely friendly staff. Fast efficient service. My new oat milk favourite iced caramel latte! Better than 'other chain coffee houses'.

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Alcyone Dreams Spiritual Artwork by Tracy (#AlcyoneDreamsArt) . 2023-09-03

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Best coffee and amazing staff 👌

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David Lennon . 2023-08-19

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if you are Italian abroad and you love coffee ☕ you can't help but come and drink it here, it's like the Italian one. Remember to ask for espresso or Italian coffee

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Marcello Strippoli . 2023-08-07

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Cute place! Love the food and the staff was really nice! It has lactose free options, which is a must!

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Sofia Ramalho . 2023-08-06

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I asked for a small cappuccino but I paid for a large one. I asked explanation to the the barmaid, a blonde girl, who told me that I paid more because there was a limited edition coffee, something I never asked for.

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G S . 2023-06-15

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Serves great Americano coffee with the option of extra strength which is appreciated. Nice freshly made pastries. Efficient, friendly staff in an historic building is a great place for a casual breakfast.

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Alistair McLean . 2023-05-28

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Lovely coffee shop nice & clean. Toilets downstairs. Staff very pleasant

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Alison Ashton . 2023-04-06

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Castle Street Caffè Nero is in the best location in Liverpool, a short walk from the Town Hall, Liver Buildings and Liverpool One

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John Carmichael . 2023-04-06

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Possibly the best Caffè Nero in Liverpool. Awesome building

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Davide . 2023-03-27

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Former bank premises, beautiful carved oak doors, create a magnificent entrance to this cafe

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Jan . 2023-02-16

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Their hot chocolate made with soya milk was so yummy.

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Tee McAteer . 2023-01-14

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It was very very busy. Could have been a bit cleaner. It's great that they allow dogs.

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David Mottram . 2023-01-02

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I got there pretty much everyday. However, am not going today cuz the worker was unprofessional, and disrespectful. It made it unpleasant for me to go there anymore.

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Kimo . 2022-12-09

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I've always loved Cafe Nero, this particular store on Castle Street is fantastic. As somebody who's very fussy over their coffee, this store is definitely a winner for me always clean, always quick but friendly service- the staff are faultless! Definitely my regular coffee spot, the team here are genuinely wonderful

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Jenny Black . 2022-12-07

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Had the flat white. Great coffee.

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Graeme Smith . 2022-12-03

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Best coffee on the High Street.

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Craig Dobbs . 2022-11-28

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Staff were so lovely. Really clean, quick service.

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g sp . 2022-11-22

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Recommend Latte coffee and a very tasty salted caramel biscuit.

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Isabella Biggins . 2022-11-19

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A chain coffee shop but a nice building

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Mike Bird . 2022-10-29

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Went for light lunch. Wonderful staff and lovely food and drinks. HOWEVER on using the toilets before we left I felt very disappointed. No loo roll and no soap!!! This is not acceptable for a place where food and drink is served!

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Carol Gowan . 2022-10-29

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Went for a few breakfasts here whilst staying for a conference - very nice service. Lovely coffee, handsome building. A cute Caffè Nero in Liverpool!

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Hannah Sierp . 2022-09-30

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The most dirtiest cafe Nero Ive ever been to ! Tables dirty . Floor dirty . Toilet down a filthy stairway to one cubicle....also dirty despite the form on door being filled in. Get a cleaner ! I wont be returning

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Gillian Rimmer . 2022-08-29

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Nothing exceptional, pleasant setting and service

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Y. Slmn . 2022-08-23

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Tastes good better than Greg's coffee. 5 out of 5

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Norris “Norris” . 2022-08-10

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Good selection but drinks not especially hot-tepid at best.

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Chris Bagguley . 2022-06-13

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Please get some gluten free food. Coffee is great, staff are friendly and informed but I'm hungry

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Declan Heaney . 2022-05-31

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Decent drinks n cakes . A bit grubby and toilets were closed. 2.5 *

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Gary Howland . 2022-05-28

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Coffee was only warm and tasted a bit bitter

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Dolores Pooley . 2022-05-24

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As exciting as a coffee shop can get.

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Gaz Jones . 2022-04-11

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Lovely little corner coffee shop...

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Gary Brownrigg . 2022-03-18

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Nice cafe Nero in a beautiful building

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Amanda Wood . 2022-02-20

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Cafe Nero is ok on the whole I prefer it to Costa coffee.

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Michael Webb (Webbie) . 2022-01-19

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Good espresso near Italian taste.

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Boyan Punchev . 2021-12-28

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Staff here are amazing and really went above and beyond. I'd travelled to Liverpool and found myself in a bit of a pickle, these two helped me out and saved me from a disasterous evening. Although I rarely go in coffee shops, I ended up buying and really enjoying a cup of tea and a nice slice of of cake. What may have seemed like a small thing to them, was the good deed that made my visit. Tops marks!!!

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April J . 2021-11-26

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The best Caffe Nero in Liverpool... Smart little cafe with comfortable and clean furniture. Nice coffee too.

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Ian Thomas . 2021-11-18

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Popped in for a cup. Of tea, while on a film set next door at R BG, also great little barbers shop next door,,

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dave evans . 2021-11-12

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Friendly staff, and a good sized shop.

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Gregory O'Connell . 2021-11-06

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Fabulous Great staff and felt very looked after! Will definitely be coming back! Thank you

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Indiana Foxx . 2021-10-31

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Always a decent quality coffee.

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Marcus Brady . 2021-10-17

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Very friendly and helpful staff and as ever freshly baked pastries.

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Mike O'Leary . 2021-10-14

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Good coffee shop in the old Adelphi Bank. Check out the front doors.

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Sean Prendergast . 2021-10-07

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Small branch of Nero but pleasant staff.

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SJL 2013 . 2021-09-28

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Nice coffee, friendly staff. That'll do.

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Craig Deeley . 2021-09-20

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Had a latte “to go”. The foaming was good. The espresso may have been slightly over toasted, but that’s a matter of preference. Only real complaint was that it was way too hot.

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Kristofor Westermeyer . 2021-09-04

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Good cafe. Service a little slow.

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Alan S . 2021-09-02

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Nice relaxing atmosphere. Great drinks

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damien parsons . 2021-08-26

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Although small, tables are spaced and there is some outdoor seating. Relaxed atmosphere and staff are friendly and helpful. Vegan cakes and limited menu.

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Karl Jones . 2021-08-03

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Nice outdoor seating. Healthy indoor too. Good service.

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bill major . 2021-06-30

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If I need a coffee, Nero it's the place I always go, and this is my favourite coffee shop in Nottingham, clean restaurant and friendly staff

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Washington Stalin Yanez . 2021-06-02

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The guy who served me was top notch, couldn't be more accommodating 👍🏻 Nice little shop, despite the prices in these places 🙄

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Karl Macdonald . 2021-05-26

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It is a building full of character and friendly and polite staff

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Apryl Morgan . 2021-05-25

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Great location to have a coffee

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Kimi Haas . 2021-05-07

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warm friendly wellcome great building and and loads to see in such short space prime location for a cuppa rew excellent staff 😀 all COVID19 SAFE

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Shaun Batt . 2020-12-29

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Thought hot chocolate was very sweet with strange first taste

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suzanne cruise . 2020-12-04

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Excellent coffee and cake and a safe environment.

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Paul Davles . 2020-10-25

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Lovely staff, friendly and welcoming

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paul ainscough . 2020-10-25

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Iconic and classy coffeehouse. ☕ Highly recommend! 😍

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james xperia . 2020-10-22

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Usual coffee shop nibbles. Great spot for sitting outside and people watching.

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Christine Benson . 2020-09-03

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The toilet in this place put me off my coffee and made me want to get out of there asap. Think it needs a good deep clean from what i seen.

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Eddie Fleming . 2020-08-06

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Nice relaxed atmosphere and good standard of tea coffee and cakes

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Marie Edna . 2020-02-27

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Onde se bebe expresso de qualidade.

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Fábio Menice . 2020-02-20

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Buen café y servicio. Está muy céntrico. Tienen gran variedad de cafés: machiato, cortado, capuchino, chocolate caliente, café moka, té... Además disponen de pasteles tipo: muffins, cookies, rollo de canela... Está muy bien que disponen de agua fría y del tiempo para que te eches.

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Virginia IS . 2020-02-01

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Very nice staff and good coffee too!

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Humberto Rebelo . 2020-01-11

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This a nice coffee bar situated in an old bank building. On offer is a wide range of different coffees, soft drinks and pastries. The company has a loyalty card scheme to reward regular customers. Every purchase is marked by a stamp on the card, after it has been stamped 9 times the next purchase is free.

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David Williams . 2019-12-26

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Great coffee in one of Liverpool's unique buildings. The door is a work of art.

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Laura Eirinn Duncan . 2019-12-15

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Service was fast. Staff are welcoming

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Shanna Charlette . 2019-12-14

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rubbish service I will be making a formal complaint to head office of my experience this morning

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Linnie P . 2019-12-06

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As with most boutique cofee chains the only problem is the time it gets to be served

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Damien Gerard Latchford . 2019-12-06

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