Cafe Nero in Wiltshire

A great place on Marlborough High Street to meet friends for a catch up. Always a buzz downstairs or you can work quietly upstairs

I don't like having to make two reviews in the space of two months but seriously, the service here is absolutely appalling; having one person of staff on it's just obviously useless in the morning rush between 8 and 9 - absolutely hopeless! But it's not just that, it's the way that you are completely ignored, there's no eye contact , and that's just a very slovenly attitude to serving anybody, and it really has now gone beyond the pale. I don't really think caffe neros cares at all!

Generally great staff, and good coffee. Needs a serious refurb. Shabby! Spend some money Nero, this is one of your busiest stores.

Dismal staff performance yesterday, late opening, later than the scruffy window note suggests, no conversation - unsociable to the point of rudeness. So sad the last manager and his trusty female lieutenant left.

Depressing state of a cafe, holes in the wall, scuffs on the wall, furniture very worn and no ambient music. Average cake.

Staff were miserable and SLOW. Go to Costa instead ! My goodness, these people need a different career. Food was nice though.

Very friendly helpful staff. Kept us going with take always during lockdowns. Like it a lot, good coffee and nice treats.