Cafe Mauds in Belfast

DO NOT ORDER VIA JUST EAT We ordered dairy free ice cream, unfortunately Mauds had run out for the evening so I requested that the order be cancelled and refunded. Apparently when you cancel an order after 5mins they have the right to take your money with no refund… even though it was not our fault there was no dairy-free ice cream left. I’ve been in contact multiple times to explain the situation and have gotten no further. Would not recommend!!!

I have been coming to this cafe for over 7 years. Fantastic service and really tasty treats!

Por fin, una buena comida para el brunch a un precio razonable con buen servicio al cliente. El bollo de desayuno, huevos revueltos de los niños y la imagen adjunta, que muestra la ensalada de pollo era encantador.

It's always nice to drop in for an ice cream or a cuppa. Staff is always friendly and helpful

Visted Mauds for lunch was a bit disappointed to learn that the roast beef sandwich was no longer avaiable . However i selected the chicken and bacon one which was really nice my nephew had this as well and really enjoyed it he can be quite fussy lol My wife had the chicken wrap which was delicous It was quite quiet which is what we wanted to have a wee chat The serice was excellent Sophie was so nice very friendly and superb at her job so natural with all the customers who she made feel very welcome The buns and cakes looked lovely as did the salad selction I will definitely be back . A great spot Thanks so much Peter Sandra & Adam

Excellent wee spot - I come back here every time I’m home! Maybe some more seating would be good?

Wonderful. Family of 5, stopped for lunch and were not disappointed. Great service, great vibe and tasty generous food! What’s not to like?!

Pet friendly 🐾 family friendly, vegan friendly 🌱 nice brunch or treat time either indoor and outdoor ☀️terrasse enjoyable during sunny days. Poched eggs, avocado salmon was a relish, One of the Best spots for chicken Caesar salad 🥗 goat cheese salads, savoury or sweet crepes 🇫🇷 if you love coconuty treats 🍦🥥 🌴 try the bounty bliss ice-cream or a smaller version at the top of a Nutella crepe (my fav) with some strawberries beside. Love it. Their hot cookie dough 🍪 is good aswell. Staff friendly and smiling

A lovely place to sit and relax and have some very tasty snacks and ice cream. Been several times and always found the staff friendly and helpful.

On 15/04/24, I went with my loved ones to Cafe Mauds in Ballyhackamore in East Belfast for a drink & a chat. I have never been here before, so for me, it was a great experience & some time to catch up on all the news from home. Staff were very friendly & helpful. Cafe Mauds is open daily is on The Uppper Newtownards Road in Ballyhackamore. Cafe Mauds is well worth a visit, if you are in the area on business, or just passing through and would like a snack & a cup of tea, coffee or just a nice soft drink. Stephen Acton.

Lovely fresh food, great value and quick service.

Went there this morning before 10.00 and ordered americanos and scones. Very pleasantly surprised, the best scones we’ve had in ages, great variety, delicious when slightly heated. Very clean restaurant/cafe, comfortable furnishings, nice facilities, very fair prices, friendly staff, welcoming atmosphere. Coffees were slightly bitter! Overall, must come here more often!

Calorie heaven! Toffee caramel mixin is the best Wonderful brunch menus as well.

Really nice Ice cream and brunch (had the Toffee heavin Sunday, it was beautiful) the staff are very polite and pleasant good place to stop and get a nice meal also have free WiFi

The ice cream is amazing and the day staff are lovely

The staff were super but there could have been more of them. The service was slow.

The wife & niece took me to Mauds for a cuppa, I got a latte, they got dirty great big waffles & ice cream & scones. I thought they were taking me, looks like that was just an excuse. 😆

Good food, clean and would recommend.

Good selection of hot drinks and nice treats. Good service. Good prices.

Had a wonderful lunch with my wife and three children. Menu was great, food was delicious, staff were friendly and the prices were very reasonable. We will hopefully be back soon and we would definitely recommend!

The best NUTELLA CREPES! A very rich menu and a wonderful atmosphere. Highly recommend Cafe Mauds! 👌🍽️

This is a quiet little cafe with friendly service good coffee and a small selection of food. Just a few tables but most welcome when you want a seat and a coffee.

Friendly staff and delicious food! Had to wait to get a seat but waiting area is comfortable so I didn't mind too much.

We went to mauds after completing the pink run for Cancer Focus NI We all had the waffles with different toppings. Very friendly team, and they didn't mind us all covered in pink dust sitting in their restaurant 💕

Called into Maudes to check if they had a gluten free menu..They had GF sourdough so I ordered an open sandwich and my wife had corn fritters.We waited a while but the place was busy and it was worth the wait.The food was delicious and there was loads of it.Great value.The staff are lovely too..we will be back.

Nice breakfast but long wait on a Sunday morning

The place is always busy, which is always a good indicator as to how good it is. The ice cream/ foods / drinks, are lovely. The staff are also very friendly and helpful. Service is also very fast, especially considering how popular it is. Great options for lunch too, plenty of savoury dishes. 2 vegan ice cream flavours and vegan lunch options are handy for those with dietary requirements.

Vegan ice cream available. Great choice of food with lots of variety. Chilled atmosphere, great the bring the kids to.

Staff were lovely and food was great.

Good service and great Desserts. Recommend the waffles

Just to say. The ice cream Sunday that I was having. Sitting outside. Raised eyebrows of people passing by. Lol. Got comments like 'Damn. That's some ice cream mate" 🤣

The staff are friendly and polite. Lots of seats available, tho can be busy at peak times. The food was good. The place was clean and tidy..

Great food, friendly staff and spotless cafe. Too much choice and many nice things to try. Can’t wait to come back soon!!

Another example of a business out to rip off families. £2.20 for a small cone which was a minuscule amount of ice cream. Plus charged a full pound for a tiny dribble of chocolate sauce worth about 20p. Complete joke. Won’t be back.

Come here as many times as possible when visiting family in the area. My children love it. Staff are always great and get our very long orders right every time. Would love something like this where we live, although it's probably best for the waist line that there isn't!

Genuinely felt like I had broken into this place the way I was greeted. You couldn’t buy a smile from a worker in here. The staff were putting away ice cream tubs 45 minutes before closing and acting as if I had just asked for their first born child when I tried to get ice cream to take out. I don’t normally write reviews but the attitude and rudeness of the staff in here has driven me to a new passion. I tried to kill them with kindness to see if I could turn the mood in here but I would have had better luck getting blood from a stone. I’m not sure where or if there was a manger in this place but I’d love to know who put these grumpy teenagers in customer facing jobs. Go to Al Gelato down the road…. It’s much better anyway and the staff smile.

Visited mauds Ballyhackamore last evening and what a disaster. Staff didn't seem to have a clue and the waiting time was awful. The lady in charge was doing her best but had been left, in my opinion by the management, with a bunch of after school kids who hadn't enough on the job training. I won't be back.

WoW WoW WoW try there quiche and salad, breakfast Bap, desserts love it all...

This place is great. I visited a few weeks ago and got their chicken ceaser salad which was lovely. Tasted very fresh and I got loads of chicken in it. Really worth the money. The place is very modern. Staff are friendly.

Love this place even for late evening snack selection that good it's hard to pick if you have a sweet tooth.

I love it here. it's so well run and the food is so good. The staff are friendly it's very clean. It is a great place for a cheeky ice cream, but try the food, you won't be disappointed.

Delicious and top class service 🙂

Staff were very friendly and accommodating. Lovely atmosphere. Clean and spacious seated area. Mixin choice wasn't on the menu but staff more than happy to make same. Will definitely be returning.

Cafe Mauds just has the best ice creams in Belfast and surrounding areas. I love going there for an ice coupe and a tea ☺️

Wonderful breakfast and ice creams

Lovely ice cream, but we'll never sit in again. Ridiculously slow service and disinterested staff.

I thought I'd give this place another go but really wish I didn't. Burger was dry and tasteless. Roast potatoes greasy and inedible. Even the coffee tasted poor quality.

Mediocre to say the least. Fry advertised at £8.75 outside £9.50 inside. Fry essentially microwaved, poached egg hard. Spicy beans far too spicy, had no right being there. Sausage was deep fried and worse for wear. Yesterday's? Cheesy soda? Different but let's have a fry not Narnias version of one.

Didn't eat just had ice cream which was delicious!!!

Food gorgeous staff so courteous

Fabulous lunch today , we had chicken and ham pie superb ! Beetroot and hummus open sandwich delicious ! The garlic potatoes excellent and amazing coleslaw ! Lovely friendly staff... comfy and relaxing ...Yum !!!!

Friendly helpful staff and food not bad but the place really needs to be bigger,we got in at an ok time and only waited about 20 minutes but there was people waiting for nearly an hour when we were leaving

Breakfast pancakes were amazing and freshly cooked with syrup with bacon. Super delicious. Staff members were attentive with a brilliant attitude. A++

Buzzing today with Halloween school holidays. Very nice brownie with 🍓, chocolate sauce and vanilla ice cream.

Gorge food and drinks; nice warmth under the chairs too :) love Mauds!

Buenísimo muy buena atención y se come rico tanto helados como sandwiches

Love going to mauds as I love honeycomb ice cream. It's the only honeycomb ice cream I will actually eat as the shop bought ones don't taste as good. Plenty to offer for everyone including hot food, hot and cold drinks and of course the amazing ice cream.

Enjoyed lovely family treat Food delicious

Visited here today after several visits with family Ordered a flat white slice of apple pie to have outside and a cookie to take home There was a slice of pie that looked like a double portion but I got a quarter of it and half a cup of coffee The waitress apologised when she charged me £12.15 which seemed exorbitant and she told me she refunded my card by £2 something When I got home checked my account guess what no refund I was coming from Newtownards after mot on my motorcycle Very expensive Big mistake won’t be back

Nice ice-cream reasonable prices too . There could maybe be more seating outside

Went for Breakfast and they both had to be sent back twice for being cold and coffee had to be set back because milk was off and curdled. First time it was because they were seved on cold plates, no big deal but Hollandaise sauce sauce was cold to the touch and like water so was politely sent back. Served second time, cold plates so exactly the same, served third time you guessed it, cold plates and cold sauce. All this took a hour with a restless two year old and having to rush because we had been made late. Do yourself a favour and cross the road to Neills Hill.

Go hungry, you'll want to order a bit of everything and the foods great

We had placed an order that came to £33.99, order was late and missing an item when rang the phone was repeatedly put down and finally got through spoke to a young man who was rude and told me that it wasn’t cafe mauds fault. Further told me that he wasn’t able to help me,I said that we had an item that was missing and all he did was give me excuses that it was down to just eat. I made it clear to him that it was cafe mauds responsibility to make sure everything is prepped and ready for the driver to bring to the customer and they failed to do that. I also asked when the item was missing it must still be in their establishment and he was like no it isn’t. Unbelievable I am astounded at There customer service approach it is disgusting and they need to train their staff on how to speak to customers when they have a viable complaint. Unbelievable service from cafe mauds will never order from there again. I will be informing family and friends of the dealing of this issue. Shameful cafe mauds shameful. Huge massive complaint not something to be proud of!!!!! If I could I wouldn’t even score one star. You all should be embarrassed

Fantastic food, service and coffee. Can't ask for more then that 5/5

Lovely food and great service. :)

Delicious. Plenty of flavours and plenty of ideas. Plain cones, chocolate cones, tubs and various ice cream sundaes if you want to dine in

It's Mauds, what more do I need to say.

Lovely grub. Staff seemed a sandwich short of a picnic tho

Yum yum. Friendly welcome and clean atmosphere. The manager that was during our visit was very impressive while multi multi tasking. The food was epic and the coffee spot on.

Great waffles in Belfast . Waffles could have been bigger though.

I've only tried the ice cream desserts menu so far, but I'll be expanding my choices. Their mix up ices are gorgeous, the one I had was strawberry and coconut ice cream with fresh strawberries, shortcake and chocolate sauce. Yum yum.

Great place, great service. Staff very friendly and the food fantastic

Very good sandwiches, lasagne not so much. Staff very pleasant.

The best icecream I can remember ever having

Service and food great.amazing cakes and desserts as well as ice cream.I could eat the lot.Not for calorie Dodgers

Tonight my daughter (15) was using a gift voucher I bought her - unfortunately the crepe she ordered was very disappointing and missing a vital ingredient. When she was brave enough to return to the counter and point it out, the response she got was poor. Not the usual standard in my opinion.

Friendly staff which makes a difference to your eating enjoyment. Desserts great selection Lasagne with salad delicious many hot dishes to choose from.

Decent spot. Nicer places nearby

Great for a catch up cuppa, delicious treats and gluten free tray bake options 👍

Beautiful food and really lovely staff!

Very popular opens late nights expensive but worth a treat

Chilled Sunday afternoon called in for a cuppa and tray bake, good selection, staff lovely

It has really good ice cream and other desserts, as well as many other warm meals😁 Great place to go and just have a chat with your friends or family, while sipping a cup of tea and eating some ice cream😍

My wife and I come here all the time for breakfast. Great food at reasonable prices with complimentary coffee refills. Very well run by Patrick and his team. Always friendly, welcoming and helpful.

Unpleasant experience. Worst BLT I’ve ever had. No effort made at all. Staff just said sorry about that.

Nice selection, very clean and lovely staff

Ice-cream was very unique. It taste fine. Friendly staff and cleaned bathroom.

Great service, amazing menu and lots of choice. Mix-ins are highly recommended.

We had a most delicious lunch here , served by very pleasant, helpful staff. Much more than just a delicious ice cream store.

Great selection of Mauds ice cream all the main flavours available as well as a wide range of other sundaes. All great for sit in or take away. This restaurant is also great for a family breakfast, kids really enjoyed it.

It's a place which sells food. I was uninjured after eating here.

Too many icecreams to choose from.

Great service great food staff friendly

Helpful manager. Offered to carry my tray as I had shopping. Efficient at sorting out a table for me. Some seating outside. Good menu.

Excellent and friendly staff , good quality products!

Love this place, the food is always awesome, for sweet or savoury. Staff are nice too, always friendly and helpful. Only thing is , if you don't have kids and just want a nice lunch don't go at 3, gets kinda loud with schools just getting out. Nothing to do with the food or anything just not for me then.

I like rocket but not a full bowl of it. Not another leaf mixed through the salad little chopped tomato and loads of red onion which I don't eat anyway. The dressing on the "salad was tasteless" Won't be going back again.

My first time at that Mauds. .. disappointing to say the least. I bought 2 milk shakes... a strawberry one and a vanilla one.. both were tasteless and warm. The assistant put the icecream in the blender and then put far to much milk in.. hense the flavour was then diluted.. he filled the plastic cup and he then discarded the rest (what a waste) and then made the second one the same way... both milkshakes were really thin, warm and tasteless... the assistant needs showing the correct way to make a milkshake... put a brake on the warm milk! I won't be using that Mauds again

Consistently good, fantastic ice cream chain - something that England is missing.

Excellent sandwich and coffee, attentive and friendly helpers!