Cafe Bellissimo in Richmond upon Thames

Hands down to the best Italia Restaurant i’ve been at! From the warm welcome to the service and quote of food, absolutely brilliant! Highly recommend!

I took some ribs for my main and only course. It took about 30 min for the food to come out, the ribs were lukewarm at best. Additionally, the ribs were very spicy, which isn't mentioned on the menu. I guess if you are into spicy food you should try the ribs. They were otherwise quite mediocre. Portion was generous enough. Very hard to get waiter's attention, they don't look around when moving between tables. Ended up going to the bar to get my bill. I used to go to this place occasionally before the new ownership, specifically for the sweet and sour ribs. Even under the new ownership, in early 2024, I enjoyed some bbq ribs. They were not at all spicy. Will not return until either variety of the old, non spicy ribs are back.

Ballarò is now closed. This location is now Ristorante Sorrento

Utterly disappointing experience — would not recommend. We had a very poor experience at this restaurant. Despite the place being nearly empty (only one other table was occupied), we had to wait 10 minutes just to be seated. The service throughout was extremely slow and unprofessional. It took 30 minutes just to get a glass of water after we asked, and our food arrived over 45 minutes after placing the order. We ordered the Dhaba Chicken Curry and Brinjal Masala. The chicken curry was decent, but the brinjal dish was very underwhelming — it mostly consisted of potatoes, with barely any brinjal flavor. Even worse, the dish felt like it had been microwaved unevenly, as parts of it were hot while others were cold. To top it all off, they added a 12.5% service charge to the bill. When I requested to opt out due to the poor service, the waitress insisted it was mandatory — which I found completely unacceptable, especially for a table of two with such subpar service. Overall, the restaurant is overpriced for the quality of food, service, and ambience. I will definitely not be returning, and I do not recommend this place to others.

Pizzas are very small, not tasty at all.