Cafe Aroma, lincoln in Lincoln

Honestly one of the nicest cappuccinos I’ve ever had. So smooth. Sadly I was on the go so didn’t get to stay or try anything else - just saw it was the highest scoring on Google and popped in for 2mins but from what I could see it looked really quaint. Support your brilliant independents!

You place your order at the counter on the ground floor and climb up a narrow winding staircase to tables upstairs. Your food is brought up to you. We had to wait a while for ours to be served. Not the most comfortable or accessible cafe.

We have visited before so knew the coffee was excellent. A quirky café with comfy upstairs seating. Great staff.

I was over visiting family and stopped in for a coffee, as I would prefer not to go to big named coffee shops. Instantly regretted it! The girl with green hair was very rude, cut my sister off as she ordered her coffee and then cut me off as I was ordering mine (because they don't do decafe). My sister who had ordered her coffee before me went ahead with her order, even though the girl reeked of attitude. I personally would've left there and then. I ended up going to Starbucks and although unhappy about going atleast the staff were friendly. My sister that got the coffee said it was awful and wished she had got a Starbucks. I also checked the shops website which says "Hosting the widest selection of single origin coffee, we offer only the highest quality products and our award-winning experience is demonstrated through the staff that we train." This made me laugh as I have never experienced such bad service from ANY coffee shop! I'm a breastfeeding mother also, so to go to a coffee shop that doesn't serve decafe is a massive let down. Horrible experience and will definitely not be back.

Great decaf tea. Great general staff team. Awful owner. This is a really mixed review. I spent a lovely couple of hours on the top floor of Aroma drinking several pots of decaf tea and a cinnamon swirl served by polite and cheery staff and enjoying the warmth of the sunshine through the window. I was on my own for most of the time, and then I was joined by 2 small groups. When I arrived, I'd turned of the music coming from the speaker, as I'd found the music selection irritating and preferred to listen to the busker outside. After an hour and a half, suddenly a person swoops in who I'd not seen before, walks straight in, reaches over a customers head, turns on the speaker and goes into the store cupboard, so clearly a member of staff. A minute or so later, dashes out again and goes downstairs, not saying a word! So I turned to the other customers and explained that I had turned the speaker off and would it be ok to turn it off again and all agreed. With one saying, yes, it is quite annoying. Peace resumes. 15 minutes later, the 2 groups leave, and the same member of staff swoops in and again turns the speaker on and starts tidying up. I explain that I'd like the music off. He replied that they were now very busy and this floor would be filing up. I said ok. But I was the only one here now, and when I'd asked the other customers previously, they were happy to have it off. He muttered something and left. So I turned the speaker off again! By now I was thinking about my lunch. I had planned to stay and buy lunch there, but the person made me feel so unwelcome I decided to leave. On my way out, I wanted to speak to the person, but they weren't there, so I spoke to the staff team behind the counter about the person I described, and they said he's the owner. I explained what had happened and why I was leaving they looked uncomfortable but didn't say anything. At that moment, the owner bustled through the front door, and I asked to speak to him. He walked away, starting to go up the stairs. So I called after him saying that he'd made me uncomfortable upstairs, that I would have stayed and bought more, but I was leaving because of him. He kept walking up the stairs and said, "Bye then." I appreciate music is personal choice and can add to the atmosphere of a place, but if a customer asks to turn it off, I don't really see what the issue was, especially when I was on my own! A sad end to my visit to a great little place in the spring sunshine that served great decaf tea. ......

Wow! Just wow! By far the finest coffee experience ever. Proper espresso cup, perfectly toasted panini and a brownie to die for. Expertly presented and nothing too much trouble. Dog friendly (sat outside) and great service. Highly recommended

This coffee shop has some outside seating in a pleasant street. We sat in the small area downstairs but there is also additional space upstairs. We both had a flat white which was nicely presented with a glass of water and it cost £3.17.

I have never come across better coffee in my life, it is rich and smooth and I would pay triple what they charge. The staff are so friendly and welcoming, you could not fault such an amazing cafe.

Was led to believe on the online menu that there would be a good dark hot chocolate here. I don't like it sweet so I always look for somewhere doing a dark option. What a disappointment! So unbelievably sweet could only manage one sip. Really quite disgusting. My husband said it was made with a syrup - I think they just add extra syrup for a 'dark' but it just ends up undrinkably sweet. Wouldn't go back there.

Tried for a second time. Once again disappointed. Unwelcoming was our first impression. No hello from two young ladies serving..Yes the place has character. But first floor room seemed a bit grubby. Will not go back.

Enjoyed a fantastically strong and hot flat white with a glass of water, people watching outside. No wonder there were queues!

We visited today, family of four. Ordered four paninis, two lattes and two cans of fizzy orange. Came to £36. The lattes were served in small glasses on a wooden tray with water and were very strong, nothing like a latte. I had to put two sugars in and it was still too strong. When the paninis arrived they were warm on the outside but every one of them was cold in the middle. The brie and cranberry paninis had cranberry spilling out. No one came to ask how the food was. I felt completely ripped off.

My husband enjoyed a coffee with you today, but sadly there were no decaf coffee options so I had to go without. Please consider introducing this to your menu in the future?

Our first visit to Lincoln. We had our dog with us and needed outside seating or takeaway. (Admittedly we tried Costa first for a takeaway but the service was so slow we gave up). So glad we spotted this place instead. Excellent drinks, friendly service and delicious carrot cake. Loved the little plants on the outside tables, a little thing but made a great impression.

Stopped for coffee after walking back from the cathedral. Excellent coffee and also service. Have walked past here a number of times and finally had an opportunity to try it.

This place ticks every box. Super choice of cakes and tray bakes. (I had the vegan carrot cake tray bake. Yum!) Would definitely recommend it to people visiting Lincoln. Sat outside and watched the world go by. Situated on a street with no cars and bikes give way to pedestrians. (Why don't more cities and towns adopt that policy?)

I have heard many things about Coffee Aroma but never actually paid a visit to them! The traffic light system on the door was great! Green= Enter, Red= WaitThe coffee overall wasn’t phenomenal and certainly not exciting. However under the current climate and circumstances it is out of their control. I suppose they wish they weren’t restricted but sadly coronavirus has affected this. I am only rating the drink I had not the atmosphere.The white hot chocolate, my partner said was delicious and certainly worth tryingThe decor was nice and dark which is uncommon nowadays. Yes the stairs were a little steep but I guess this is the pros and cons of a building that they are using.The coffee house is certainly disabled friendly Overall it wasn’t too bad but not all people make it out to be. I’m really sorry guys I know you’re trying and most of the experience was pleasurable! Definitely disagree with previous comments about brands, we need to support our local independents so please please give this place a try.

Initially this looked like a great place for a brew. The menu had a pot of loose leaf tea for one - just what I wanted.I ordered a slice of cake to go with it and waited eagerly in anticipation.They plonked a cup of hot water in front of me with a tea bag dangling in it. A paper cup. Then charged me £3.70 for it.Come on guys this isn't good enough. I get that there's a national crisis and changes have to be made to operations but don't use this as an excuse - plenty of other places don't. I try my best to support local independent businesses but it's experiences like this that make the likes of Costa so much more attractive.

Had a takeaway long black today. Was given a molten hot Americano which was as weak as dish water and charged £2.90 for it. Avoid and go to 200 degrees instead.

First impression were it looked like a snug little cafe but boy was I wrong. the Staff possessed little to no customer service skills. They serve Luke warm coffees on little trays to make them look more fancy. Very small choice of food and poor quality at that. The panini I ordered looked like the kitchen staff had kicked it up and down the street before serving. The seating areas are also poor, you have the choice of an inflatable old sofa covered in dog hairs or cramped into a small room with even smaller tables. Overall it was way below par and there is a much nicer places to eat in Lincoln. Including the local soup kitchen.

Great and different setting for a Coffee House. Ground floor and two further floors upstairs. Coffee superb. Stairs a bit on the steep side for us oldies, but staff offered to bring coffees upstairs for us. Nice one, Coffee Aroma! I can highly recommend this great Coffee Aroma Cafe.

We sat outside at one of the 4 tables under a green canopy and ordered our smoothies.I must say, the waft of coffee smelt delicious as people took their take away coffees past us.The table next to us had panini, sandwiches and cake which looked delicious. We noticed that this independent artisan coffee shop has been voted one of the top coffee shops in the UK. I can see why, we loved the experience and would definitely go there again.

We had no idea this place existed until our friends took us here on a trip into town. I was mesmerised by all of the little trinkets and quirky bits around the place. This is definitely a must visit place in Lincoln and can't believe we hadn't been before.

Wow amazing coffee shop! Lovely friendly staff! Best Coffee ever!!! If your going to Lincoln it’s a must! Food looked lovely but we did not eat. Thank you

Great coffee shop in the centre of Lincoln City. Great presentation and perfect place for a light bite.

Lovely place and quick service in a convenient location. I didn’t try them, but the food looked good and there were plenty of options. May need a little staff training on espresso since my pick-me-up was very sour and tasting of feet (water definitely required to take the taste away).

Lots of people think they are experts in coffee but are actually only experts on the coffee they like. So talk to the staff explain what you’d like. I don’t think coffee should be boiling hot but if you do ask for it. Ask for the strength you want. These guys know what they’re doing. I love the place, they give me lactose free milk, only place I know. The coffee to me is great, the atmosphere quirky and I love it. The staff are young, I’m age challenged but they treat me so well. The deals are great. The books and games how wonderful to have them around. I live in NZ and so only here on my yearly visits but it never disappoints. Now Kiwis are passionate and knowledgeable about their coffee, so if a Kiwi gives it a 5 star rating you know it’s good.

Lovely place to stop and have a rest while people watching. Hot chocolates are lovely! Staff are friendly. Great little find.

Popped in for my first visit. What a lovely place. latte was fantastic especially as you can make it to your own strength. the staff were friendly. Games for the children and phone chargers available to charge your phone whilst you charge your batteries

As much as I would say I’m a tea lover ( of course I am I come from Yorkshire) I would give it up tomorrow if I could have these guys make me coffee every day . These guys are very welcoming & have a great ear for music. We first visited on our way home on Saturday night , it’s nice to see folk of all ages enjoying this Contemporary coffee house. We took up the opportunity to indulge in one of their Boozy hot chocolate after several different coffees ( a must for hot chocci lovers). There is seating outside as well as indoors ( heaters provided for comfort) . We had to visit on the Sunday to fill our boots before we left & again a lovely welcome with a lovely coffee.

Just a short review, a summary of my last five visits. Great coffee, top panini, cool staff, friendly ambiance, and spot-on tuneage.

Visited for coffee and a blueberry muffin.

Fantastic coffee. Great service. Cosy relaxed atmosphere. Sofas and chairs to relax. Helpful staff. We loved it.

Doing the tourist thing in a busy Saturday in Lincoln and looked around for somewhere to have a sit down and relax from the bustle for a while. By chance we found this place and were instantly charmed by the atmosphere and the coffee and cake were excellent. Helpful staff who carried our trays up some steep narrow stairs in this very old building.

We walked in and the staff where laughing. They continued talking amongst themselves whilst we where obviously ready to order. Then when we did the member of staff who was supposed to be putting it through the till was too busy looking for her hoodie. Saying how she thought she'd put it in the bin?!

Visited Lincoln on a freezing day so was great to find this warm welcoming cafe! On three floors the decor was different on each. The coffee was one of the best I have tasted in a while! Our sandwiches were yummy. Lots of filling and very tasty! The staff were friendly and helpful! Will definitely go back when we visit Lincoln again.

Fantastic find in the centre of Lincoln as I live for proper coffee. I use my own cup, buy two, one in the shop then leave with one... Either to the football match or the train for the journey home to North Yorkshire. Life cannot get better than this, especially if the Imps win. See you soon....

I visited this coffee shop today for the first time and thought it rather shabby. The coffee wasn’t very hot and tasted bitter to me , I didn’t enjoy it . The stairs were hard to climb carrying your own tray of coffee up them as not waitress service, we did ask for help which we got but a lot of people wouldn’t ask, help should be offered really because if you have a shopping bag and handbag as most ladies do , it’s not easy .

I have been visiting Coffee Aroma regularly since moving to Lincoln and I highly recommend it. It is a lovely cozy cafe with three floors of seating, each room of which is decorated differently and to a tasteful theme. The food is wonderful, as are the drinks - I recent had a panini here and could find no fault whatsoever. The staff are friendly to the customers and work extremely well together. (Fast service!) Coffee Aroma offers free wifi as well, which makes it a brilliant place to visit for those looking for a connection and a hot drink! It is one of my favourite places to visit, alone or with friends.

The drinks here are lovely, I’ll start with that so no one gets the wrong impression here, they really are very nice, however, while the choice to give you your drink on a tray in separate components is aesthetically pleasing, it was highly confusing to the both of us. I have no doubt that this is a high class method of having your coffee, likely in order to enrich the flavours and what not, yet for someone who is unaware of why were given water or why I chose the the incorrect sugar apparently, an instruction manual would be nice.

Great little quirky place for coffee and wine or a beer.

Came in for a special coffee ! Was wonderfully received by the very friendly helpful staff. I fancied something yummy and the lady suggested a whites chocolate mocha !!!!! OMG wow , really hot the spot . Love the decor and uniqueness of the place great Vibe !!! And you can get alcohol bonus !!!!

Our second street party here. Fab atmosphere, quirky and cosy. Drinks a little expensive and no diet sift drink available, but music great.

I love this place, I really do.

Pleasant staff clean and comfy furniture. Clean toilet. Large portions so beware! Chicken bacon and mayo filling very tasty. Glass of water given with hot drinks which is a nice touch. Prices reasonable too. Pleasant upper floor and 4 tables outside. Worth a visit

Had a Brazil filter coffee and a cortado , both were fabulous. Great environment, friendly staff, will be visiting again.

Nice place. But my wife asked for decaf coffee, and got a lecture from the woman working there. She said it is environmentally bad. And yet they have air con! All they neeeded to say was "sorry, we don;t stock that. we have some nice 0 caffeine teas".

The coffee here is lovely however this place could be so much nicer if they could have one side of the outside area smoke free to make it (slightly) better for non smokers. It's so nice sitting outside of here but choking on all ciggy fumes is vile as this area is very compact.

Frequently go for a ways up town and pop in here unlike costa and the rest this is relaxed quirky surroundings with excellent coffee and very nice cake, worth a visit any time, sit outside or in one of the many rooms

I am a frequent visitor here, mostly interested in filters, espresso and milk based drinks. Although prices did increase over the last summer, you are getting what you pay for: good people preparing good coffee at a good place. What more can you want?

Have been here several times, staff have few or no customer service skills and coffee was luke warm.

I've come to CA quite a lot and it's a nice place. The staff are quite friendly and the drinks are always lush, especially the hot chocolates. It's also great to know about where the coffee beans come from and when they were first roasted- it's a great a ethical and independent café!

Das Cafe Aroma liegt ganz nahe der Highstreet und erstreckt sich über 3 Etagen. Die Einrichtung ist Vintage pur und sehr gemütlich.

It was a cold afternoon on 18th December. We dropped by for coffee. It was very good with both aroma and taste. Warmed us and woke us up for the rest of the afternoon.

Visited for a coffee with my best man to be. Had a lovely coffee and good chin wag catch up. Have been many times before and will be going many times again.

I’m not normally one to write reviews of anything but Coffee Aroma is one of my favourite places in the whole world. The staff and the cafe as a whole provide a friendly and quirky escape from the cold, robotic consumerism of many high street coffee shop chains. The coffee is the best I’ve ever had (I recommend the Flat White) and the service is enthusiastic, attentive and personal. You can stay here for hours at a time and there is no pressure leave to make room for more customers and never a dull moment. If I could give 6 stars I would!

We often go to Coffee Aroma, but sadly our most recent visit will be our last. On Thursday morning, we took some friends who were over for Lincoln Christmas market. We'd told them what a fab place it was. Unfortunately, the guy behind the counter was Not Happy. He was in the middle in a long, foul mouthed, loud rant to someone standing at the counter about his f***g manager, who'd f****g forced him to come in, the b*****d. And the fact he was f****g livid about it. So we left.

Wanted a nice hot cup of chocolate and a hot latte got cold both very disappointed not good on a cold day !°° less fancy stuff concentrate on hot drinks not cold its December £ 6.50 for 2 cold drinks not happy coffee in a short glass chocolate in a tin can

We found this by chance and really enjoyed our lunch and visit. They had lactose free milk and the sandwiches (rolls) were adapted to my friend’s requirement. I tried a different coffee and but just felt it hadn’t been worth £4.50 for a small cup! The staff were friendly and the building worth visiting for cosiness and quirkiness.

My first ever visit and I thought this is a nice little place. It said coffee & pastry £3.50, I asked for tea as I am not a coffee drinker and the tea's were the same price if not less than the coffee but yet was charged separately when I asked why tea was not included in the offer (most other places offer drink & cake/pastry) the rude waitress said because it's not and basically ignored me. Having contacted coffee aroma via email to ask the question twice giving them chance to say why and I've had no reply I felt obliged to make this review.

Always drop in to this cafe while we are in Lincoln. The cafe has a very warm friendly atmosphere. The latte is to die for and the range of cakes and pastries are great.

I came here with two other people, not realising it's quite a unique coffee shop for Lincoln (and in general). I found the place to be quirky and unique, especially with the way the coffee was served. Although it was unusual I enjoyed it and would probably come back again.

A lovely place with quite a good selection to eat and drink, but was slightly underwhelmed. The cakes looked delicious but hunger plus a budget meant we gave them a miss for more substantial paninis. The prosciutto and chorizo paninis were nice but dry, they could definitely have used some cheese! The drinks were lovely (hazelnut latte and white hot chocolate) and super instagramable, we just felt they were a bit small. However, there was a lovely atmosphere and friendly staff, making it a cozy place to relax.

Excellent selection of coffees...proper coffees...served by enthusiastic staff in quirky surroundings. If you like great coffee, this is for you.

good price great coffee that is served differently with a glass of water on a wood stand and friendly staff whom provided a speedy service there are also 3 floors of seating, nice and a lovely atmosphere

Best coffee I've had in years, friendly staff and a delicious coconut cake, If I lived closer I would go every day the coffee is so good.

I ordered a regular latte in this coffee shop which have friendly stuff and great atmosphere. It tastes nice, but a bit too expensive for me.

Visited for evening with 9 year old daughter and friend. Had live music, which was great. Coffee excellent. We also had a sandwich and the meat and cheese platter, excellent....except olive oil in dip was old....I am fussy about olive oil, used to grow my own!

Fue nuestra opción de desayuno un sábado y la verdad que hicimos una buena elección. Tienen muchos tipos de café, y los que probamos estaban muy buenos. El buen café y el rico sándwich fueron el dúo perfecto para comenzar el día! Recomendado!

I do like this place. It's quirky but very focused. We had coffee and buns this morning at a special price served impeccably and quickly and brought to our seating upstairs.

Absolutely lovely coffee shop with very quirky rooms, great place to have a chilled coffee and chat! Would highly recommend to anyone passing.

The first time I called here was about four years ago. I had a Blue Mountain coffee which was gorgeous (I've sampled the BM coffee in Jamaica which is where it comes from so I new what to look for) Since then I have called in periodically and this place never changes.. Having had a variety of different coffees, which to me are the best in Lincoln. Staff are always friendly and polite. Also fresh quality food.

On our last day we found this place. What a treat. Service great and the coffee excellent. So much better than any other place we visited in Lincoln.

Quirky coffee shop in a lovely old building a pleasant change from the high street coffee shop chains. We ordered our coffee at the counter & we found a seat upstairs & our coffees were brought up to us, nicely presented.

What cute coffee shop. Wow had lovely coffee. Staff was happy smiling and having fun with everybody. And yes you can take your dogs in the cafe if you want that wicked..

I visited this please in March. It's not a bad coffee shop, it has warm and lovely staff and a great atmosphere to spend the afternoon lazing in, but I thought the coffee just wasn't that special.

Wanted a coffee while visiting Lincoln when on holiday in the area. Tried this place rather than the busy big chain coffee shops. Was surprised to see how small the downstairs seating area was but there were several more areas up the rather steep and unwelcoming stairs. Mad assortment of junk shop finds furniture and walls decorated with old sheet music. Staff polite and brought our cappuccinos up to us. Perhaps we are peasants from a small city further west but we were totally baffled by the wooden tray each with a glass of water, spoon, mug of weak virtually tasteless cappuccino and extra shot of espresso. Eventually worked out to tip the shot into the mug but it didn't taste great at all and was not very warm. It seems this place has a great reputation from what I have since read online but we were not impressed.

The cafe itself is interesting so it's worth going for a drink, but the coffee was not great and the atmosphere is not ideal.

Visited Lincoln, and popped in on a friends advice...

Nice place but they're a bit precious, All beverages come THEIR way (they do one size - no medium/large, it's all cafinated - no decaf, it's semi skimmed milk - no skimmed etc} as it goes I liked the size of my drink nut it's nice to have options

This wonderful coffee shop with a wonderful character of its own, the ambieance is great for relaxing or a chat

It was our first visit to Lincoln and this was the perfect place to stop for coffee. Lovely premises, staff great, choice fantastic. We just had a latte but the flavour was amazing. It was served in a glass, with an extra shot of espresso and a glass of water, presented beautifully on a wooden tray. The only reason we did not rate as 5 was that it could have done to have been hotter! Apart from that, perfect.

Beautiful varied selection of coffee. A real gem of lincoln, cake is lovely, service brilliant. The one issue is the lack of room/seating, but I bet if it were bigger all character would be lost.

This was the third time of visiting with my Son (I'm his Father) after his initial insistence that we bless this establishment with our presence.

Wobbly tables, uncomfortable seating, average coffee. This place is trying so hard to be cool but not quite pulling it off. If they want to attract more customers I suggest they provide seating that is fit for purpose, improve their selection of drinks (particularly the coffee, which doesn't need to be served on a pretentious wooden board) and clean the whole establishment occasionally! The toilet was so unhygienic.

I arrived with my friend who had pored positive reviews onto me for hours, insisting we should come, choosing this over Starbucks and Costa. As i stepped inside i realised we made the perfect decision! The cafe has the perfect vintage twist with beautiful 3 storeys each one with unique decoration. On the first floor there is a small room with books and games on one wall. Me and my friend sat there for hours playing chess while we enjoyed our red velvet cake and coffee. It seems the perfect place for a date and the quality is superb!!! The drinks are delivered on little wooden trays and even the little details make this place special. Normally i would never think to leave reviews on trip advisor but i couldn't resist and i would recommend choosing this over Starbucks any day!!!

A wonderful coffee shop. The staff are all quite young but they are very good at customer service. Coffee range is good and small selection of cakes, patries and panninis. There are also games to play, taught my son chess there, books and wifi. Been coming here for years now and will be visiting for many more to come

Coffee Aroma is a unique coffee house based in the centre of Lincoln. The staff are very friendly and will happily help you choose from the variety of coffees on order.

This is a great place to go for a pit stop if you like a cafe that has moulded itself into the building.

Dropped in en route to the rail station, having visited the market, and not liking the look of the pubs. Sat at the counter, great friendly staff, and a fantastic selection of beers. Spent a great hour here which really made our day

I visited on the weekend at about 10pm, it was a nice surprise that such a nice coffee shop was open! It looked quite lively and seemed to have a good atmosphere, so we decided to go in.

Very cool and comfortable premises with free WiFi, board games, books and music at an appropriate level (good track choices too). Brilliant, high quality drinks; deffo competing with Stokes for the best coffee in town. Good selection too. Fantastic, friendly service and, if such things please you, you'll be glad to know presentation is good. Facilities always clean and well looked after. Easily one of my favourite places to refuel or relax.

Cute coffee shop, very pleasent and friendly service one of the best hot chocolates i've ever had and a good warm inviting atmosphere

nice, compact place. Seats outside and and lounge area upstairs. Friendly service and coffee very good.

For three pounds, you won't get a nicer cup of coffee and pastry. Comfortable and trendy decor inside and spacious upstairs seating.

Amazing little coffee shop, second time we have been, love the way they serve the coffee, cool things around such as furniture and upstairs you can add a drawn postcard onto their wall which is great to look at, free WiFi always a winner love love love it!

small and cosy. Great coffee which is alot better than the main high street brands. sit outside and watch the world go by while you enjoy a nice coffee

I lived in Lincoln as a student for 3 years. I visited aroma regularly and I can guarantee that the make exquisite coffee. Even if a small establishment it the chairs are comfy and and the environment is warm. In addition if you are a smoker there are outside sittings with heating lights for the cold winter.

My husband and I have been coming here for over a year now and it always impresses. The coffee (most importantly!) is delicious and the atmosphere is really relaxed. We love to sit outside and watch the world go by, even when it gets chillier as there are outdoor heaters. A real gem of a place, a must visit if you are in Lincoln and in need of a caffeine boost.

This is a really nice place (kind of small but homy). They have a few tables outside and a first floor where you can just hang out while having a nice coffe. Also good for writing or reading. The staff is skilled. Great selections of coffes!