Cafe Aroma in Cardiff

Went for breakfast, had a full english and hot chocolate. Drinks were good and the food was decent, nothing special, slightly cold but not bad. Service was bad and made me feel like leaving before receiving my food. One server was continually extremely rude to me while taking my order for no apparent reason, while also being considerably rude to another member of staff in front of me. Although the food and atmosphere was not bad, the service and rudeness was enough to put me off visiting again.

food was okay, prices weren't the worst. there was urine all over the floor in the bathroom. one of the servers was considerably rude to another on at least 2 occasions during our 30 minute stay.

lovely lady who serves always attentive and friendly,breakfast is very good also😃

Good prices, nice people and cosy place to sit. The homemade burgers are really good!

Disappointing. £5.20 for a sandwich, consisting of bacon, sausage and cheese. Very stingy with the contents, considering the price.

Excellent cafe, with great food and spotlessly clean. Friendly service catering to all. Highly recommend.

Great food. Really tasty. Friendly staff. 👍

Had a burger, a hot chocolate and a coffee. All three were definitely not anything to write home to about. The venue is really nice but the food is bland and the coffee was so watery so wad the hot chocolate. From what I read the breakfasts seem okay. But anything else I'd not recommend. It is affordable though.

High Street cafe. Surprised to see that a notice that no tap water would be issued but bottle water to purchase could be bought!

The English breakfast was just delicious. The falafel wrap also was amazing. Our server was so sweet! We are here from new york with our luggage waiting to check-in and she was more than kind in letting us sit longer than our breakfast. We will be back before we leave!

Super breakfast... wish it was our local. Excellent choice and value for money. Such friendly service from the young lady working this Sunday morning. 2 empty plates! Well fed ready for exploring Cardiff!

Extremely appauled by the treatment from the owner to the customers. He was shouting and rude to us in front of my children. It was over a slice bread which he was refusing to give even though i had already paid for it. Absolutely disgusted. Will never go again.

This is out go 2 place !! Never fails quick and delicious food , prices are amazing as well im currently on my way there haha Honestly can't say anything bad about this place

The food was good, the staff were lovely and quite accommodating. Had a very pleasant lunch here, and it was good value for money. There was a decent amount of choice on the menu. I would happily go back again.

This was my first time there and it will be my last ! The owner is very very sulky which made us wondering what's wrong with him ! I couldn't wait for my kids to finish there food so we could leave!

I love this cafe! Sadly, it was closed today, but I'll be there later this week for tea and breakfast

The Staff are very friendly and welcoming 😊 and the food and drinks 🍸 are very nice

Mouldy bread, missing times breakfast was was back and forward to each table then kitchen, spent 50pounds and left the food and it tasted so bad. Never will come again here.

The owner is nice. Food was great and affordable. Recommend for all day round

Best food at the best prices, we had a Aroma breakfast, clean looking on the plate and the portions are large for the money, best by far in cardiff, well worth the visit.

-Popped in as in the area -No vegan options for cakes and sweets -Friendly owner -Old school style cafe -Serves soya drink -Variety of teas

I visited Cafe Aroma located at 120 Crwys Rd, Cardiff CF24 4NR, and unfortunately, my experience was quite disappointing. While the food was average, I was appalled by the owner's behaviour towards his staff. During my three visits, I witnessed the owner demean and berate a particular staff member in front of customers, especially targeting the south Asian staff member. This behaviour is unacceptable and made me feel uncomfortable as a customer. Furthermore, the owner was very hostile and defensive towards customers, including myself. When I challenged him about his rude behaviour towards me, he justified it by saying, "this is just the way I talk." This dismissive behaviour is not acceptable and shows a lack of respect towards customers. Overall, I was disappointed with the consistently poor quality of service and the owner's treatment of his staff. Based on my experience, I would advise others to avoid this place. It's essential to support businesses that treat their staff with respect and provide a welcoming environment for customers.

Shocked that this advertising halal and also serves pork and does not have precautions in place to avoid cross contamination I believe this is against the law when your holding a certified halal certification disgusting.

Food is excellent, friendly staff , hygiene is top knotch I would recommend and go there again best value food

Has been going to this cafe for more than 10 years. Standard has dropped with the new owner. Rude at times. Was discriminated during our last visit. No more. End of an era.

Had a free meal as a regular customer and as today is my birthday. Thanks

Good quality food at a good price. Service could of been a little more friendly. Definetly should be on just eat

First time going to Cafe Aroma today. It was lovely and quiet with lots of room. Reasonable prices with great portions. The man working there is really nice too and the place is really clean will be back again soon. Thank you x

The customer service we got from the moment that we step foot in the breakfast place was spot on. Sharon was really nice and polite and recommended us the spicy Asian omelette which we enjoyed very much. I would recommend coming back here again.

Nice cafe on Crwys road. Portions are huge and the food never disappoints. Their home made burgers are probably one of the best in Cardiff. And it's halal as well!

Excellent food and attentive staff

Good Fresh food and service..Halal and yummy!!

Great cafe, good food, well priced. A good quality cafe with great choice of food. Owner was very attentive and cook came out to see if we enjoyed the food,

Went for lunch with my daughter lovley clean and fresh inside , lovley choice of light bites which is exactly what we wanted ,must comment on the waitress who was so pleasant and helpful with a real happy face . Will definitely drop in again

Lovely Halal breakfast, the bacon wasn't the best and I'll avoid next time but the sausages I'd struggle to tell the difference between another cheap cafe sausage. Staff were friendly. Was quite busy at 10am.

Love it. Burger is so tasty including the Oreo milkshake. 10/10. + halal I like it

My partner and I used to come here regularly and every time, we ask for no mushrooms (due to allergies) and beans not tomato for the english breakfast. My plate had mushrooms and TINNED plum tomato. Not even normal tomatoes that you could push away to the side. This was saucy plum tomatoes that covered half the plate and drenched the toast and hash-browns, making it soggy. As soon as it came, the server could see the confusion on our faces to which we politely clarified that the order is incorrect. Rather than the expected ‘oh sorry, how could we fix this’- it became a vocal match of ‘you said, I said’. As if to assume we purposely came to the cafe to order the wrong food and start drama? The server was very combative, looking at her notes and declaring ‘this is what I wrote the notepad!’. Failing to understand that she could have taken the order down wrong and misheard us. (I highly doubt she has a magical notepad that recalls what customers order). The server went to report to the kitchen and we could hear her loudly state ‘they ordered tomatoes not beans!’. At this point, I had lost my appetite. The owner came out to ask us what happened. He kindly offered to give a new plate of breakfast. But there is definitely such a thing as too little too late.

Nice scrambled eggs but no fresh coffee only instant.

Use to be a lovely atmosphere with great staff and food however since the new owners have come in the standards have dropped and they don’t seem to care. Visited with a friend for a quick bite to eat for lunch, place was quiet, not like before when it use to be bustling. Asked for a panini meal and specifically asked if the spicy chicken was marinated where they lady behind the till confirmed it was. I am quite picky with my food and if the member of staff confirms something then you expect it to arrive like you expect. When it arrived I could immediately see that the chicken was not marinated, instead there were 2 pieces of chicken, and I’m not lying when I say they must have been each the size of two 50p pieces and super thin, plain and not marinated, the chilly came via some chilly sauce out of a bottle topped on the chicken. The panini was accompanied with a minuscule amount of chips and salad on the side, more suitable for a kiddy’s meal. When questioning the person behind the till who confirmed it was marinated originally replied with “no that’s how it come”, obviously I was slightly irate as it’s not what I expected, and to top it off my bottle of water that I paid £1.50 was Costco’s very own 330ml Kirkland brand. Overall I will not be returning to this place. The food has gone down hill and the owners don’t care. Maybe I was just unlucky and it was and off day but I won’t go again. Food was below average and definitely not value for money.

Fantastic service and great food!

Friendly atmosphere, good value food and drinks

Delicious food, reasonable prices, halal and lovely service especially from Sharon. Couldnt recommend highly enough.

We went here today for some lunch, reasonably priced food. Lots of options for children and lovely vegetarian options. Food came quickly and staff were really kind and accommodating. Definitely worth trying for some good quality lunch.

Food was good but seating area isn't great

When ever i am down in Cardiff from London i love to always go Cafe Aroma for a big english breakfast. The only downfall is they do not do fresh juices!

They say they make homemade waffles there from Tesco? They claim to give you a milk shake but give u a smoothie. The main women at the front desk is rude and ignorant, and i i nearly choked three times on strawberry stem from my supposed to be milkshake but it was a smoothie. Also they sit on their phones most of the time. Doing nothing.

Great breakfast and very reasonable priced. Staff friendly and place was very hygienic.

Very friendly staff, food is spot on, cheap, and very clean

Bloody delicious lovely service prompt and perfect non pork breakfast with lots of other choices on the menu

Visited yesterday. Lady who waited on our table was brilliant with my daughters. Very friendly and helpful. Good sized portions for the full cafe aroma breakfast. Will return again if possible!

Nice clean and value for money, great £5 breakfast

I’ve visited cafe aroma three times over the last three weeks. The food was okay. However each time, the owner had a awful attitude towards his staff. He would demean and berate a particular staff member infront of customers, especially towards the south Asian staff member. He would also have a very hostile and defensive attitude towards customers himself and if he was challenged would continue with a dismissive behaviour. Today, he spoke rudely to me and when I challenged him, he justified himself by saying ‘this is just the way I talk’. I’m disappointed with the consistently poor quality service of and the treatment of his staff member. Best to avoid such place.

Awful staff, angry manner, unprofessional behaviour. Not recommended for those who want to eat with respect and smile

Nice service good food Food was served quite quickly piping hot as i like it.The prices are good too. Very clean cafe.Clean toilets. Comfortable place. I like it very much

Not the friendliest of staff and the decor and food is basic but it’s okay for the value. There are nice cafes on the same road that are a bit more pricey but with much better quality food and atmosphere.

Good basic breakfast. Not always the cheeriest staff but then they are working hard to give you value for money.

Used to have friendly staff, had coffee too strong no cakes so slice toast which was crust and hard, no atmosphere

Went in today for breakfast as it was my birthday. I couldn't really believe it that they give you a free breakfast on your birthday. Well a free meal of your choice but I opted for the breakfast. Very well cooked really friendly staff and very clean atmosphere. food is very tasty and cooked well. don't have to wait long either. would definitely recommend and will be returning very soon inshallah. keep up the good work guys What more can I say

Went in today for breakfast as it was my birthday. couldn't really believe it that they give you a free breakfast on your birthday. Well a free meal of your choice but I opted for the breakfast. Very well cooked really friendly staff and very clean atmosphere. food is very tasty and cooked well. don't have to wait long either. would definitely recommend and will be returning very soon inshallah. keep up the good work guys What more can I say

Friendly staff and great value for money. Will return here very soon.

We visited today and had a lovely experience. Staff were very nice, food good also. Decor basic but clean throughout. Would recommend!

和三位朋友同去 用餐环境和服务态度都很好 菜单可选择内容很多 但是等餐时间略长 点了欧姆蛋和拿铁 味道令人满意

I visited this little gem on the off chance due to working local. My first 3 visits i had the lasagne as it was one of the best ive ever tasted.Then day 4-5 i had the cheese burger with caramalised onions which blew me away . Its small offset places like this which do the best food for a resonable price. i now visit at least once a week

Nice, friendly set back, relaxed , family atmosphere, good food, generous portions, clean. We were visiting from London and stopped here on both . Kids enjoyed the food too

Really good lentil soup and very very decently priced. They have a very big menu with nice variety of drinks too

Very clean, very helpful staff and good value.

Nice and clean food low temperature

Great breakfast £5 including a cup of tea. Excellent.

The taste changes from time to time

Really enjoyed my breakfast there today🤗

Not a bad little breakfast. I was a little dissatisfied at the dirty cups though. Plus the bacon was streaky ...

Food was great staff was great, we had a large breakfast at 13:00 can go wrong.

Burger was honestly the best thing I've ever eaten. The fish was top class, too! Definitely adding this to my favourites list.

A great place for delicious big portions of food at good price. Never had a meal that I regretted ordering. The staff are friendly and the place is nice. I would recommend their English Breakfast, American egg burger, Cooked Dinner, lasagna and the gravy.. always coming back for more!

Cardiff best place for breakfast

George ile muhabbet çok güzeldi. The conversation with George was very nice.

Cafe Aroma's vegetarian breakfast is the best around in Cardiff. The portions are huge and include all my favourites, either Quorn or Linda Mccartney sausages, mushrooms, toast, hash browns etc. They also do omelette's, burgers (including veggie) which my family has enjoyed. Also, the pancakes are very good and are tasty, which come with various fillings.Their pricing is reasonable as well and the cleanliness of the cafe is superb. The staff are constantly cleaning the tables and are always friendly, willing to accommodate your needs.The cafe is also great for students as they do student discount and is located just minutes away from the city centre.

The Chicken dinner available on Fridays & Saturdays is very nice. The gravy is excellent. They also do a beef dinner.

Lovely place to go for breakfast/brunch, would recommend people to try their crepes and english fry ups

oreded two breakfast today one for a child and a adult, breakfast looked good service there from the Turkish owner terrible, the condiments were there and the salt and pepper was left open and salt went all over the breakfast so told the lady working there .she said she will replace it....waited 30 to 40 minutes, and the owner call the staff and says charge her for onother one why when it was not even my daughters fault ,it's not about the money who ever sat there before left the caps loose of the salt ...waited patiently for a while and felt like leaving and and then the owner that rents the place asks would you like I onther one No we have been waiting for a while , why make us wait ??? Turkish owner is an IDIOT and does not how to talk to people or his staff, it's not about the breakfast it the service 0

Had v bad experience this morning Totally weird attitude of staff. Horrible food and no respect for customers ar all.

Burger bland no flavour. Milkshake ok.

Initially wanted to go for breakfast but ended up having lunch. I ordered the chicken burger (meal), the chicken was homemade and was very tasty and filling. The others ordered meat lasagne and chicken mayo panini which they enjoyed. There is free 1hr parking in front so that's convenient. Service was okay but it's cash only.

This cafe is hidden in Crwys road in plain sight. At first it didn't draw our attention, but as we'd tried most things in the area, we decided to give it a go. The menu is huge, and so are the portions, both in quantity and flavours. The prices are on the cheap side. Friendly staff, cosy classic cafe atmosphere, and they have some good meal deals. I'm a vegetarian, my friend isn't, we both had yummy food, and left with full bellies, and we're planning to go back soon!

Really good food at very reasonable price.

Best place in Cardiff to have halal English breakfast

The layout of the place is great, the breakfasts are satisfying, and their pancakes and waffles are divine. A bit of a shame they don’t open any earlier than 09:00am.

I loved this cafe previously but now under new management and standards have dropped. I ordered lentil soup and was really disappointed as it could have been out of a tin.

We've had lunch here several times in the past. Cafe Aroma is very unassuming from the outside and could easily be overlooked. This is one of our favourite cafes to stop in to for a bite to eat and a cuppa on the way home from the city centre. The staff are great and always really friendly. Cafe Aroma's menu has so much choice for all occasions, although for us we are completely hooked on the "spicy lamb wrap" and therefore have not tried much else on the menu. The portions are huge for the price and the quality of the food is amazing! This is definatly one of those little gems that I almost don't want to tell everyone about in fear that there won't be any empty tables (or any spicy lamb left!!) the next time we go in!

Excellent. Clean and tidy, not too many tables. Lunch food very fresh and chips to die for! Good quick service, very clear and wide ranging menu.

Excellent food! Very fast & hot.!! Staff very polite. Never had reason to complain.

Generous portions, reasonably priced.

The food here is amazing presented beautifully and very tasty. Staff are friendly and on hand for anything you need. Standards of hygiene are very high the place is spotless. Worth a visit and a diamond of a place on Crwys road.

We walked into the cafe for brunch one afternoon, the lady behind the counter stared at us the whole time and made me a feel a little uncomfortable. We said “Hello” to no response... after deciding what to order, we headed to the counter. After a “how are you?”, again to no response, the lady nodded to another member of staff who abruptly said “cash only”. Although I had cash, we popped our coats on and headed elsewhere.

Good halal breakfast. Best in cardiff

The food is very nice and the service is good. Food came fast and the foods are served in big portion especially the breakfast. Ate it for breakfast and is full until lunch.

Been going here for 10 years. You must try the Oreo milkshake. The halal English / welsh breakfast - sausages turkey bacon, beans toast coffee for £6. Wife loves the lasagna daughter loves the spaghetti bogalanse. Good black coffee. 10 out of 10 xxx

Nice cosy place good friendly service breakfast all day and for musilms all halal exelent.

I always end up eating an extra portion. Great food, hygiene and service.

Lovely breakfast for kosher or halal very tasty and a nice cafe menus too service was prompt police and lovely cuppa tea Back again soon