Byron Fastfood in Aberdeen City

Just had chips. Cooked fresh and had to wait that was ok. Tried the slim ones this time.

Ordered through the website and took over an hour to come, when it arrived there was an item missing, we were told it would come out with the next driver but they were busy so may be a small wait, 1.5hr later, there was still no response. We phoned to say leave the item as everyone was now finished eating and the lady in the other end of the phone was quite rude and not helpful at all. The mega salad was no worth the money, box full of soggy salad that left a watery residue in the box almost causing it to burst. Cheese that was added was grated mozzarella and added no flavour. The jumbo sausage that was ordered and paid 3.20 extra to make it a supper had less chips in the box than the children's meal. The chips and battered hamburger were swimming in grease. Will not be going back.

I ordered two donners in pitter bread with salad an a bottle of fizz the lady on phone said it would be 31.50 I thought this was a little expensive set son around to shop to pic it up when son came back he had to king size donners in nanbread in stead of pitter bread so not what I ordered an charged more May be your staff should learn to listen to the customers more so theses mistakes are not made in futcher

Hands down the best pizzas!! Top notch service as well

We ordered a munchy box previously. The quality off it has improved since the last time we bought one. Would definitely buy one again. The food was crisp, fresh, and tasty. The donor meat and having the chicken meat was a definitely yes from us. Keep up the good work guys.

Very bad service. No food hygiene atoll

I came into today ordered a burger with chips Few hours later I have been non stop being sick I feel extremely unwell after eating that! I'm not the type to write reviews but my food was so tasteless had no cheese on the burger and the chips had barely any flavour, my friend got chips cheese and curry and the curry sauce was so watery could barely even taste it! The food seems so rushed no care put into the orders and I had to tell the person at the till my ordered 4 times and they still got it wrong! I feel you should Be paying more attention to who you are hiring as they seemed like the couldn't be bothered doing the job

Looks like they have been taken over, large haddock looked tiny definitely not worth the money, use Rosehill it's a lot better price/portion

When in on 25/3/24 to get a large portion of chippy chips at £5.50 and when I got home to eat them with my homemade mince pie I noticed the portion was more like a small portion absolutely disgraceful that portion was meant to be dished out to 2 adults and a child not going back there again

Ordered food just before 6pm, said 45mins delivery, phoned three times to ask where it was, each time told it was on its way. By 7.30pm we phoned asking for a refund, which they “can’t do”. The guy then turned up at 8pm, we turned him away and are still waiting on the refund. Joke of a place!

Missing items. Called & was told they’d come now. Over an hour and 15 minutes later & I requested a refund as they hadn’t arrived. Family had ate & gone to bed. Told to call back tomorrow for refund. They said ‘we are just really busy’ but still willingly accepting orders. Even accused the delivery driver of eating missing item previously. Shocking.

I have reviewed them before and have noticed a big improvement in their batter and their chips. There are so many choices for food, from Indian, to Italian, to chippy, which caters for most people's tastes. I tried the 7 inch munchy box this time and really enjoyed the variety of food in it.

Spicy Haggis and chips was quality. All freshly cooked by a polite lassie, who I'm sure is deserving of a pay rise for her customer service. 👍👍

Cold food, missing items and terrible attitude when phoned.

Unfortunately ordered a cheese battered pizza and pepperoni but ended up with two cheeses. They have a deal now with the cheese being £2.50 which I think is worth the price for a quick supper.

Order arrived 1hr and 30 minutes after ordering. I telephoned them after 65minutes to see where my order was as it was due for delivery within 45 minutes. I couldn't understand what the gentleman on the other end of the phone was saying but I'm pretty sure they knew it hadn't been delivered and was hoping I would just let it go. It arrived at 6.45pm after being ordered at 5.15pm no apology from the delivery driver or anything and no mention of a discount for the very poor customer service. Don't think I'll be back

Food was amazing. We had the pizza and they customised it for us to perfection. Will be ordering from here again.

Ordered food from here it was great, the pizzas were good, perfect amount of topping, chips weren’t greasy or tasting of oil, good chips. The delivery was good, no long waits. Would definitely recommend and order from here again!!

Amazing food and brilliant service! Would definitely be back!

When your rushing home from work and need food , this is the place to order from, hits the spot absolutely amazing, nothing is to much trouble , they make it just the way you like it. 👍

Amazing food, good location, kind staff. Definitely will order again!!!

Whenever we come from Glasgow to Aberdeen we always get our food from here ..best fish & chips and the pizzas are awesome too. Highly recommended.

Yummy food and excellent service with smile

Best pizza I've had. And donner is superb. Nice place to get more for less.

The kids were running riot but very helpful

Amazing food and friendly staff - definitely recommend to others

Travelling down from Glasgow and the food was amazing, staff were friendly - definitely recommend!

Best donor kebab in town. Amazing sauces and salad was fresh and everything all together was juicy, tasteful and fulfilling.

Fantastic food, their pizzas are out of this world! Staff were very welcoming and friendly.

Amazing food and service. Staff were very friendly and accommodating. My children said that was the best takeaway they had. Love it so much🔥

Great food and efficient service. Been visiting for years!

Always good food, reasonable delivery times to. Perfect for families with small children. We will be back

Me and my daughter ordered a chicken doner kebab and a popped chicken with chips two days ago. Never in my life I’ve been more sick than in the past two days. Absolutely disguisting, the quality of the food is just atrocious. Thank you byron fast food for giving me and my 3year old a food poisoning.

Ordered food for Mother’s Day treat, it took 2 hours 40 minutes for a pizza, chicken dippers and a burger, when I called to chase up the order I was lied to and told food was on its way. When it finally arrived it was cold and inedible. I emailed to complain and was told someone would get back to me but they have not. Save your Money and go elsewhere!

Asked for a smoked sausage supper and the sausage was tiny. They put salt and vinegar on my meal without asking me and gave me the wrong drink. The chips were undercooked and overall just tasted not good. My friend had a battered sausage kids meal and her "battered sausage" was slimy with the grease. Overall not happy, would not recommend, and will not be back.

Never have had an issue with our food that's been ordered. We use Byron Fast food quite regularly. Our Food always arrives on time and hot considering we're in the Bridge of Don area.

The food is horrible and sickening nobody should go there

Food is mediocre and the managers pure shown up at peoples doors to get them to take down bad reviews

Great selection and great establishment.

Absolute trash! Anybody who eats here and says its good has nae tastebuds.

Harrasses customers to give good reviews

STAY AWAY!! This place is horrid, The food is disgusting. Always undercooked and soggy, also checking the food containers in the shop to see if it has went out of date is concerning. The owner Zac is also a bully he thinks it is okay to visit customers after they have given his shop a bad review and ask them to remove it. won’t be coming to see me you’ll be sent away and it won’t be the way you first come either!

There Fish is my fav, The men like the Munchy boxes.

Placed on online order twice and both times I received the incorrect items. First order, I asked for a mixed kebab and got a pizza. Second time I ordered a portion of chips and received curry sauce! Not changing third times a charm!

Great food and good delivery service recommend this place

Batter could be crisper but other than that the food is great. The selection is brilliant and I plan to try something other than the usual chip supper Staff are smiley and happy which is a bonus

Mediocre, nothing like it used to be unfortunately. The fact that their spicy chicken is microwaved in front of you is shocking. They always look in the container to determine if its went off, probably has a few times as my toilet tells me so.

Always had a great experience from them and take feedback seriously which ends up making their menu better

Food delivered on time and tasted great

The online ordering of food inparticular, when I selected a calzone pizza I HAD too add turkey rashers or it wouldn't go in the checkout basket. 1 pound for turkey rashers in a calzone. Simply not given a choice there. A bit meat shy in the calzone aswell.

Tasty food, it came hot. Quick delivery. Thank you!

Black pudding supper and king rib supper purchased. Unedable chips were soggy obviously been lying for some time . Small portions even sauce couldn't improve the taste would give them zero . My friend ate his black pudding I didn't eat any of mine one taste and spat it out. Never again. Reply if that is your response too customers reviews no wonder the only people responding give positive reviews Barr one who mentions how rude you are . With regards too my king rib supper as pictured I had one chip . So yes that was the portion size . With reference too other reviews I have given you are clearly trying too throw people of the scent that my order was disgusting. Let's leave others too make up there own minds . I don't see pinehurst Lodge complaining about the reviews I gave them . Take it on the chin your food on this occasion was disgusting.

Freshly cooked food, the chips were crispy on the outside but fluffy on the inside. Decent price too. Will definitely be back.

just had three suppers from Byron two chicken strips and scampi all suppers all we had in bag was one portion of chips went back to complain and was told by the girl she put the chips in the bag seems one portion chips between three, is that cut backs charged for three suppers got one hahaha covId restrictions, NOT GOING THERE AGAIN LOST ONE GOOD CUSTOMER BYE BYE BYRON BYE BYE

Best chipper in aberdeen. Chips are fresh and the spicy haggis is Devine. It’s great to have u back as no chipper could compare when u burnt down.

Horrible food took over 40 minutes in the take away would not even give 1 star!!

Late and cold. No thanks! Loved byron before the fire. It should of stayed closed. Certainly not ordering again.

Nice enough kabab forgot a portion of chips called to queries and guy was rude on phone! Queried bill, found out they charged 80p to have your sauce separate and £1.65 for your salad separate (which it’s stated its included in your order) so I’ve just paid £2.85 for a box and a small pot. I’ve never heard of a kabab / take away doing this (you should state it’s a charge if you’re grippy with a pot / box) can’t see us going back soon!

just reopened and are terrible i ordered chips cheese and curry sauce and they gave me chips and gravy even when ordering on there website they don’t know how to take orders 🤬🤬

Absolutely shocking. I ordered on Monday at 21.50. I checked when it was closed and the information I saw was 22.30. I got informed at just before 22.30 my order was cancelled due to it being closed. I checked times again and noticed it said pick up 22.30 and delivery 22.00 but still my order was accepted and money deducted from my account. I tried again tonight at approximately 19.30 only to get informed my order was again cancelled to it being busy and again my order was accepted and payed for. NEVER again

No real surprise this plaice went on fire, going by the reviews on here standards have clearly dropped. I wonder if the insurance paid out?

Garlic lamb bursa amazing, best bursa that we have ever had. Well done .

Ordered a pizza and chips but it was over two hours after I ordered when they got here, I understand that with the virus it is busy but it's still a bit annoying especially after I was told it would be 45 minutes. The food itself wasn't the best either, the pizza was cold and tasteless and the chips were under cooked. I have had good experiences with the chippy but this was subpar. I assume the mistakes are just due to the pandemic so I likely won't be order again until its over.

Wouldn't order again my fish was more batter than there was fish and i tried calling to complain but line was busy waste of money

Got told it would be delivered at 5pm. Delivered eventually at 6.15 and forgot the drink with my order. Chips seem undercooked. The batter on the jumbo sausage wasn’t crispy. Only good thing is the macaroni pie

Really,really, really good chippy, go there roughly once a month (for a change) definitely recommend it 👍

Not fast at all! Even when phoned order. Staff all yappin away and playing on phones!

The fish is cooked in a very thick batter, not nice. If an order comes in you are left waiting and no one seams to care, i saw my order getting pushed to a phone order, I then asked about my order and was told it's on it's way. I waited 20 mins after just to see what happens, then produced my receipt and asked when my order will be ready, 30 mins after first request. my order will get started now was the reply. I was beyond myself by now , so I asked for a refund, I was treated like a criminal for asking, I produced my receipt and was told my order was in the fryer. I told them my order was already out on a phone order and I want my money back. This was not received lightly. I had to produce all my evidence. Eventually I got my money back. Still hungry but not angry!!!!! Also their so called kebab spicy sauce is tomato sauce with a slight spice thrown in. Pretty pish throughout. regards Kenny Sangster

Ordered food tonite 12/1/20. Food was white. And salad portion was terrible. Was always a satisfied customer. All take my custom else were from now on

Best tasting Indian food in Aberdeen. Reasonable prices and very friendly staff. Love this place and it is going to be my favourite Indian takeaway from now on. Highly recommend.

My two young kids were so excited to finally get a chippy as a treat only to be sat 2hrs later still waiting for it, crying because they were so hungry and tired as it was well past bedtime. Spoke to live chat for the chippy to tell the it was out for delivery but it still hadn't shown and it takes 5 minutes to drive to mine so I called only to get some rude guy telling me I just have to wait If I had got the kids dressed I could have hobbled up there and back long ago. Absolutely shocking customer service. I will definitely not be using them again!

Chips still frozen inside waited about 15 minutes after our collection time and the girl behind the counter rubbed bonjela in her mouth and didn't wash her hands before serving food

Friendly staff, food was still.hot when I got home. Good value, good portion size

Food can be very greasie at times.

This chipper is so bad bc that have 14 years old carrying hot food when you are not allowed to and the food was cold and the boss told my mate to skrap mold of the food

Quality going pure. Is ok when you very hungry, but not good as was

Very poor never going back fryer was handling food and cleaning them on her clothes VERY GRUBBY

Me and my partner ordered a chicken tikka masala starter, order came and the containers had ripped through the bag due to the grease, only to end up with salad and chicken in no sauce, 4 Pieces! No mention of salad being in the order and no option for rice or salad, 2 of those for £13! And when we reported it only to be told to wait so they send someone down to check it, so I sent a photo of the order and the mess it had made to the shop and got told it was perfectly fine, bearing in mind I’ve had this exact order before and it’s never came like this. and had a load of cheek given to me from Glaswegian “owner” saying I was being “unappreciative and they work hard” all because I had sent them the photo PERSONALLY on Facebook, after them saying I posted it. So in conclusion, rude staff, rude manager, no online choice or personalisation or even a discription of online orders!! And beware of unsatisfied orders because you will be given rude remarks and told not to come back.

Rude glaswegian on phone claiming to be manager standards of staff have fallin Get rid of her honestly Got a take away last night received last orders thet scrapped whatever was left cleaely out the bin beasties included apparently 3 witnesses but guy was working on his own with delivery driver an absolute joke reporting to trading standards Don't waste you're money in this sh*t tip

Standards are falling always been a satisfied customer until the past few orders phoned about 9.40-10 tonight must have been last orders munchy box was quick to arrive 10:30 box was empty hardly anything in it. Ordered extra on past orders still haven't received them not impressed bro

Just received take away 10:30 munchybox practically empty, ordered extra donnar still haven’t received after 3rd attempt of ordering poor show tonight box had hardly anything in it

THIS WAS THE WORST EVER MUNCHIE BOX FULL OF OIL TASTR LESS FOOD SO BAD IT MADE US SICK COST US£25 QUID AND WAS REFUNDED A FIVER SO U GET RIPPED OFF AS WE'LL ANDITS A FINE WEAL FOR A HEART ATTACK REPORTING TO FOOD STANDARS AGENCY BEWARE

Used before with no problems at all, enjoyed. I did look at the reviews tonight where a lot of reviews were greasy and cold. Well that’s what happened. Ran out of kitchen roll trying to dry up fish and mock chop. Chips uncooked and dripping with grease. After we had put them in the oven, fish was so dry. Wish I’d stuck with the main reviews

Chips weren't hot enough but tatties fritters were l9vely as was the black pudding

Had from here last night. Bogin! My guts are in bits today. When i was in the lady behind fryer had one finger in her ear giving it a good scratch/clean whilst frying food. Then got home chips were solid. Our clothes were stinking of the grease. And chipsteak had no batter left with being stuck to paper.

The fish is very fresh and cooked while you wait

Great food great service & friendly staff. Easy parking & can order on line & brilliant & lots of variety on the menu. Cook as required 😊 Fish was broken & was given free great service. Cheers

Ordered from just eat set meal for 1 £13.95 and as per something was missing from order.Phoned shop and spoke to one of the staff.Who claimed the order comes with rice or Naan not both,Ive ordered this loads of times and always comes with both.Website also said the same,guy just argued saying no one or other and said he will change the website .Not good customer service at all.

Batter on fish burned almost black and fish was hard and dry. Most of it went in the bin! Smallest portion of chips with the fish iv ever seen. About fifteen chips in total. Won't be going back.

Took a minute to deliver however food was of good standard.

chips where cold tasted old and reheated, poor quality for food took over 1 hour to come and was cold. portion was also tiny.

Used to be a good chipper but gone down hill my last order was wrong ordered tonight macaroni pie was burnt and disgusting fish batter was hard and crispy they looked like last nights leftovers reheated won't be going back

Cold food and it was greasy as hell

I always enjoy the food from here. It's good value too.

Put my order in by their own web page. Arrived & had to give the delivery guy more money. I double checked my order & it came to £14.30. The white pudding was soggy, swimming in fat. Chips were warm & could’ve been cooked a bit longer. Not impressed with this order. This used to be the best chipper. Checked my order again & it turns out that when you place an order on their own website you get 20% off. Well we didn’t get it hence why the driver had to ask for more money. Have this place changed hands or something?

Waited two hours when it arrived it was warmish but cause I was hungry I ate it. Naan bread hard couldn't eat that, chips was soggy and cold I ate doner wasn't enjoyable. Won't be ordering from hear again paid £10.95 never again

Could be much better. Waited ages for food and it was all dried out.

Last night had fish supper don't know got new fryer fish batter like brick inside batter uncooked second time this has happened

Can be a bit hit or miss unfortunately but a good range of food from Indian and kebab to pizzas and chippy for ok prices

I went to Byron for quickness I only ordered a peshwari nann bread when I got home with it to find a dried out bread with only tomato sauce on it so I went back with it thinking it was a mistake only to be told rudely it was a new chef new recipe so they can't do nothing about it . I payed £3.50 and it was not worth it if an Indian chef doesn't know how to make a peshwari nann bread then they are in the wrong job I would not recommend this Indian chipper and won't be back there again.