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4.2

Based on 993 opinions finded in 1 websites

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Nº 284 in 672 in Warrington

CUSTOMERS TALK ABOUT DISHES WITH..fishchicken
Score
OpinionsNoteGoogle9934.2

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Lucy asked me. Got drinks, drank em, good night.

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Matthew Wright . 2024-11-02

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This pub never disappoints , food always lovely , staff friendly, lucy especially tonight . Thank you .. we will be back !

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Kerrie Sinclair . 2024-11-01

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Always a great welcome , food lovely as usual and Lucy the waitress was especially helpful and friendly . I would highly recommend

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Tracey Padmore . 2024-11-01

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Great service from Lucy. Thanks to her I’ll come again

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Vaughan Collis . 2024-11-01

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Great food choices. Quick service even with it being busy ( football was on TV).

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Gillian Corker . 2024-10-27

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We booked a table in advance as we had a feeling it would be busy and we are glad that we did! The service was good and the food arrived quite quickly considering how busy it was. The food was really good and the portions were decent. We will definitely visit again.

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A JCheshire . 2024-10-27

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Great value for money Menu 2 meals for £12.95 Certain days this applies to lovely lunch fish 🐟 and chips 🍟 Quick pleasant service and delicious desserts !!! Give it a try !!!

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Megan Smith . 2024-10-26

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It's alright. The Carpark is shocking! Customer service isn't the best , it varies actually from person to person.

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Thomas D . 2024-10-12

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My wife and I love the flatbread dishes they serve. Excellent value for money and friendly staff.

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Anthony Parr . 2024-10-03

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Popped in and had really delicious fish and chips with peas. Really lovely fish with good chips and

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Harry Mccudden . 2024-10-03

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Less than 1 week later , i'm in mykonos , so would say i prefer mykonos , sorry couldnt resist , stuff in butchers arms in decent enough , but maybe the staff could try ensuring that the toilets are regularly checked to ensure adequate supply of toilet paper etc. as clearly not the case.Getting more popular again now after you know what , would advise booking a table.still gets very busy , book a table.the toilet area's need updating , a lick of paint would make the area's much more appealing.

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Jeff Smith . 2024-10-03

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My partner and I came and really enjoyed our meal... my partner had a mixed grill and I had Gammon. I will definitely be returning 😋 ( I had already started eating then took the picture)

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Lisa Tarbuck . 2024-09-10

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Me and my boyfriend came to the butchers arms for a lovely meal, and was greeted by the wonderful lucy. She was an absolute pleasure and made the experience 10x better than it already was. Lucy needs to be recognised by the others as she is the epitome of customer service :)

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Kelsey Heaton . 2024-09-06

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Lucy is always happy to help! But all the staff are great... a very good pub.

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Chris Tidbury . 2024-09-06

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Food nice and is cheap with the deals they have. Personally,I think the furniture could do with updating but been here many times and always a nice atmosphere

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scott price . 2024-09-04

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Great food, atmosphere and staff. The Oak & Shield team always pop in for a few pints and feel very welcome by all the staff team.

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Tom Glynn . 2024-08-27

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**EDIT after owner replied within 1 hour THEY HAVE COMPLETLEY RE EDITED/DELETED THEIR (ALBEIT BARELY LITERATE) RESPONSE TO THIS REVIEW, LUCKILY I HAVE A SCREENSHOT WHICH EVERYBODY CAN SEE ATTATCHED. This is going straight to head office 😃 - It's a pity you're not as quick to clear tables or bother doing checkbacks, as you are to jump on your phone and reply within an hour of us leaving the pub** Quality has reduced dramatically in the last 12 months. We gave The Butchers a go today for the first time in about 6 months, after several previous experiences that seemed to reduce in quality each time. The medium rib eye was dreadful, nothing that the chef has done wrong, just an awful, grey, sorry looking, strange smelling piece of meat. My wife left the whole steak save for a bite, and when the plate was collected, the waitress didn't enquire as to what was wrong. Again, we couldn't send it back because we'd just be served more of the same. All the staff (including management) walked round with faces like smacked a*ses (our table was booked for 4pm, the pub was very quiet yet there were multiple tables not cleared) None of the staff care one jot about the customer experience, and there seemed to be a lot of new faces behind the bar and serving too. No check back for our mains or desserts to see if everything was up to standard. I settled our tab (table 18) and the barman didn't even say thank you, just moved on to serving the next customer once the transaction had gone through. The Butchers, you used to be a cracking little pub, and I always made a point of tipping cash when settling our tab, but those days are gone. We won't be returning.

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Dangerous Kitchen . 2024-08-25

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Gareth mealy was a splendid server. Great attitude.

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Peacefulbeet857 . 2024-08-24

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Foods cheap and cheerful, atmospheres great all eound, the staffs friendly ans helpful - good local

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Stephen Foy . 2024-08-24

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Food always good quality.. Keeps us going back.. Very relaxed and nice staff.

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Helen Ashcroft . 2024-08-22

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The butcher’s arms is a great little pub with a lovely atmosphere. One of the girls Lucy always does service with a smile and is always there to help with anything. She is a great laugh and a lovely girl.

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george bailey . 2024-08-10

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!AVOID AT ALL COSTS! This is a very unwelcoming business with zero customer service for the manager to embarrass and humiliate us in front of other customers. I ordered a food and drink with my friends, when we received our food the chicken was pink and under cooked. We asked the manager to take our food back, she became immediately offended and said there was nothing wrong with food. After an hour waiting, we heard the manager talking quite loudly and was pointing as us then proceed to tell other customers about “what we was doing”. She came over whilst we were drinking and told us to leave. I told her we are still waiting for food and after spending £30 each on food and drinks we expect to be served food but she couldn’t give a valid reason to why and became very condescending about all the chaos we were causing.

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Chloe Taylor . 2024-08-10

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Myself, 4 adults and 2 children came for my Son's birthday after recommendation. All 7 different meals and desserts were lovely. The service from the staff was spot on! Thank you. We will visit again.

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Emma Callister . 2024-07-31

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Greene King chain pub, perfectly acceptable.

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Alexander Green . 2024-07-16

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First time visiting, it was recommended, so we tried. It was gorgeous. The pub was full but we got a table. Staff were helpful and friendly. Food was so nice. I had garlic and mushroom bake. It was vegan, but you would never have known that. It was superb. Just right size, not too much. A throughly lovely meal and a great pub. Will definitely be going back for another garlic and mushrooms pie.

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Catherine Mercer . 2024-07-05

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What happened to home made meals when eating out? It's all just frozen food now and this Green king pub is one of them. I could make better at home from the air fryer... As a vegetarian, I had two options. I chose a veggie burger and the burger bun was so tough, like it had been sat on the side for 24 hrs. Other than that, frozen chips...so it really was not good.

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Y . 2024-07-05

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Very welcoming lovely place and superb value and food highly recommend 👌🏻 👍 😀

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lisa e . 2024-06-04

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Lovley food lovley pub will go again

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Dionne Spooner . 2024-05-30

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Lovely staff but potion sizes are poor this is my meal havent ate any meat only the flat bread and my son had the big appetite kids meals which had 6 chips on it... never going to fill a 9yr old up on that amount. Unfortunately for this reason i doubt we will be going back.

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Lesley O'neil . 2024-05-22

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We called in for lunch on Tuesday the food was delicious and the price was amazing my husband had the gamon steak and he said it was cooked to perfection I had the chicken strips they were delicious the service was excellent and all the staff were very very friendly it was a lovely atmosphere will definitely visit again.

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Vincent Robertson . 2024-05-08

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Visited the Butchers Arms recently with my daughter and her partner and my granddaughter. I would recommend this place to family and friends. The staff were very good and the food was excellent. I had the chicken and rib combo which was piping hot and cooked to perfection, there was that much of it I had to take half of my chicken home. I will definitely be back again. The only small complaint is that they have recently changed the menu and no longer do the sharing chicken platter, or waffle fries which were my granddaughters favourites. One other thing to be aware of is that there are some very large potholes in the car park.

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Ian Steadman . 2024-05-05

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Food was really nice, didn't wait long for food to arrive. All staff were so pleasant and attentive. Will definitely dine there again, nice atmosphere.

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Pam Challinor . 2024-05-04

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Neat tidy. Friendly staff good food

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Steven Boldero . 2024-04-21

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Food good staff excellent , portions poor seemed to have reduced in size . Brewery seem To want more money and profit for less . Butchers Arms is a good pub but the food quantity is very poor .

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Keith Wells . 2024-04-17

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I was very disappointed with my meal. Not good value.

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Katherine Hampson . 2024-04-06

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Lovely food, friendly atmosphere, cozy place to eat

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Alan Laird . 2024-03-31

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Good food, reasonably priced. Good selection of drinks on draught, good atmosphere.

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Jo Boyle . 2024-03-21

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Beer was flat and paying over£10 for 2 pints of san miquel it wasn’t ecceptable, food was ok but needed to ask for side plates as we had a sharer

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Olwyn Horan . 2024-03-18

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Excellent service go there every Sunday

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Nigel Cairns . 2024-03-11

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Great place for a pint and catch up with old friends

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Andrew Bennett . 2024-03-02

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Owen was very helpful and a joy to be around a welcoming smile every time i visit this pub

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Dominic Howl . 2024-02-15

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Came with my husband on Friday dinner time. Both ordered the flatbreads, me the chicken and my husband the sausage. Both tasted horrible. The sausage was mushy and my chicken flatbread just didn’t taste nice. It was quite busy but only one lady on the floor who didn’t check on anyone. Won’t be hurrying back. Wish I had gone to subway instead.

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Lauren Egerton . 2024-02-03

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The Butcher's Arms is a very popular local pub in Great Sankey. 2 cask ales on offer, Greene King IPA and a guest beer. All the usual draught beers too. The food here is really good. Thursdays offer a 2for1 deal on burgers. 2 burger meals for a tenner! Superb value and great quality food. This pub gets MEGA busy on a weekend and Friday nights can be a nightmare if you don't like crowds. If you want to eat on a weekend you'll have to reserve a table. Overall, a great local pub, but very busy.

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James Fox . 2024-02-03

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Had a great family get together ❤️

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Michael Woods . 2024-02-02

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we was told we had 5 minutes left to drink up which is fair enough, the manger then comes round and asks us to leave and then asks us why are we looking at her like she’s got 20 heads very rudely. very unprofessional and not a nice experience being spoke to like that as a paying customer.

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kayla dootson . 2024-02-01

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Fantastic prices and portions of food 👏👍

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Lewis Burgess . 2024-01-28

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Had amazing lunch with my missus for our anniversary here yesterday (Friday) Will definitely return to defeat the mega bacon cheese burger as I couldn't eat the last remaining portion I had in fear of exploding . Thanks to all staff that made our day amazing

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Mikki Fenton . 2024-01-27

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Tonight we had the fish & chips and not disappointed with it. It was tasty and arrived. A good menu and great friendly service.

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Mal B . 2024-01-08

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Great food at a great price, staff are friendly and helpful. The platters are great if you are sharing.

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Lee Davis . 2024-01-08

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We visited the butchers arms thursday 4th Jan food was really nice took advantage off the feed a family for 4, but beware we where charged £3.40 for a can off vimto, this is the response I got from head office when I raised the issue to them Dear Darren, Thank you for taking the time to contact us regarding the vimto pricing. Firstly, I would like to offer my sincere apologies for any disappointment that has been caused. I can confirm that all of our drinks prices are centrally driven from Head Office following extensive customer feedback. Our prices are competitive in reflecting the high quality products purchased and are reviewed on a regular basis. Our drinks are also priced based on geographical location; we also like to be responsive to the local market and environment.

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Darren Brown . 2024-01-07

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Top local pub, welcomes everyone. We hadn't been in for a while and took the dog in, the locals invited us in and cleared a space so that we could sit and watch the match with the dog.

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Dave . 2024-01-07

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Great food & great atmosphere We took the kids for tea, easily found a table which was great on a Saturday evening! Both me, my partner & the kids loved their food, and service was great by the staff. The staff member who brought our food was smiley & interacted with my daughter 😊 & lovely service behind the bar from Keira! Will definitely be back again!

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Bethany Louise . 2024-01-06

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Eat regularly here. Food tasty and good offers and fab staff. They are worth their weight in gold.

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milroy001 . 2023-12-30

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We visited 29th December there were only 2 members of staff serving at the bar in what was, for a friday afternoon, quite busy 90% of the tables were reserved for customers arriving later that evening which presented difficulty in us finding a table initially. We ordered food and drinks the staff at the bar were very busy a 3rd person would have provided some respite for the two who were working flat out. Southern fried chicken burger a cheese burger two corn on the cobs and a kids veggie nuggets with mash and beans. Fruit shoot, lager top and lime and soda as drinks. Food arrived by the only other member of staff we saw, 3 chicken nuggets and a piece of scampi (good job we are not vegetarian/vegan or allergic to seafood). Burgers were ok but the chips and onion rings went cold quickly because the plates were not warmed - i mentioned the lack of veggie nuggets to the bar staff not a complaint but as a comment that the kitchen really need to keep these items separate from each other to avoid illness or shock. Finished with 2 lattes which were really nice. Total cost £35 which is reasonable and yes we would go again

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Mandie Owen . 2023-12-30

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Just had a lovely family catch up and lunch. Not been for ages but glad we decided to give it a go. Thanks

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Andrea Leigh . 2023-12-15

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Lucy was incredible, amazing service. The food was incredible, had an incredible night definitely would come back

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Jordan Lee . 2023-12-08

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Love coming to this pub, friendly, good food, brilliant service

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Terri Cullen . 2023-12-08

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I'll be unfair if I don't give them a 5 stars. The atmosphere, the service, the foods, everything ON POINT 💯 Thank you soo much. I can't believe 16 hot wings for £8 😍 I don't eat fish n chips from anywhere else if not Butchers arm. And your foods, are sooo affordable. The quality and the quantity of your foods superseded the price. Once again , I thank you soo much for your service. Thanks to all those hardworking staff who work so hard to keep the service where it is. If you never been, try for the first time, and you will get more than your money worth. I'm a support worker, both me and the people we support appreciate your service. I don't usually leave a review, but you guys deserve it.

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Ebsin Baba . 2023-11-26

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Hood value, good service, really like it

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John Marsden . 2023-11-25

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Excellent pub with great food and always a good atmosphere!

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Craig Fletcher . 2023-11-17

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Best pub meal we’ve had for a long time!

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Ste Tomlinson . 2023-10-27

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Currently sat still waiting for the food has been an hour and a half still no food served. Terrible!!!! Food was awful worst roast dinner ever had disgraceful strongly do not recommend worst service I have ever experienced!!!

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Sean O'Holian . 2023-10-22

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Been here a few times now always been good food would recommend you book after 19.00 always full at this time if your in the area give it a try 😁

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Robert Griffith . 2023-10-03

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Had a great meal at the Butcher's Arms which accepts dogs in the bar area. Friendly staff and good atmosphere.

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Michael Raynor . 2023-09-30

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Exceptional food, wonderful service and a fab atmosphere. Fab for friends and family, always happy to come here

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Jessica Allerton . 2023-09-27

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Not a great deal of choice on a Sunday

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Clair Picton . 2023-09-26

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Great place to eat and drink very friendly

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Diane Rigby . 2023-09-24

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I didn't eat so I can't score, service and atmosphere is always good

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Nev Tinnion . 2023-09-23

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Absolutely great,staff are so professional friendly and organised THANK YOU

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Alan Fives . 2023-09-17

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Clean, friendly staff, had the fish and chips average price and quality.

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Joan THORNBERRY . 2023-09-11

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Lovely afternoon with my daughter & granddaughter Food was delicious Service and staff were fab Great choice of food Highly recommend.

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John Riley . 2023-08-30

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Just had lunch with my parents. Food was very good. Got 3 meals an 3 drinks for £22. Great value. bogof Thursday on the burgers what was a bonus. Great service and well organised. Thanks. Pictures frim a different day.

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Mike Hitchen . 2023-08-30

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Tables always clean not to loud happy place to dine

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gerald keating . 2023-08-23

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