Burrow Will in Bath and North East Somerset

delivery for myself and two children that are diverse when ordered it said it will take between 15 minutes to half an hour to get here in the end. We waited over an hour and 50 minutes for the delivery to get here for it to be wrong. We phoned Uber eat and they weren’t very helpful said well you know independence they can council it in order and I said well can I make an official complaint and said oh sorry we can’t do that so I’ve tried to contact McDonald’s as the whole complete order was wrong to what we originally ordered so not only do we have cold food we have the wrong order and I can’t seem to get through to anybody to make an official complaint. Plus, their feedback form isn’t working on the website either

I do not recommend Ella's Cafe. Horrible experience popping in just for a coffee. Before we even sat down we were asked what we wanted. 2 coffees please. Do you take sugar? Yes please. Sat down and coffee brought to us. The coffee came with sugar pre added rather than sugar being brought to table. I take 1/2 a teaspoon and 2 heaped spoonfuls must have been put in, the coffee was undrinkable!!

Staff extremely friendly, went above and beyond.

Oh my gosh, whats with all the bad reviews??? This is PERFECT. I love the smokehouse style food, but loathe the smoke flavour. It gives me a headache. This did not do that. Theres no intense smokey flavour to mask the flavour of the meat. All of you guys, imo, are just hooked on flipping bbq sauce up thr wazoo. Bbq sauce has its time and place, ok? But this did not need that sauce slapped all over ot. Its cooked beautifully, portion sizes are amazing, everything was juicy and flavourful without the need for piles and piles of bbq sauce. This place is great if you just crave a bit of well cooked, well seasoned, and, in the ribs case - well sauced, meat. Im begging everyone to see the glory that is well cooked meat. Bbq sauce isnt a seasoning. This stuff is better than that. I see that there is a photo option, and I wildly regret not taking photos of this incredible spread of meat, fries, chicken wings, burgers, chips, corn on the cob, onion rings, oh my god and the RIBS. Ill let you in on a little secret - I had this delivered to me, on UberEats, and let me tell you it was like a foodie treasure hunt. Rifling through the bags to find the next delight. "Ooh found a bit of corn, awesome" to "oh siiiick, got the pulled pork." When I opened the ribs, I gasped. What a beautiful rack of ribs. The sauce on that was absolutely spectacular. I definitely detected tomato undertones in the sauce, which made it significantly more pallettable than ribs drenched in straight-up bbq sauce. Overall, this was an incredible experience for my taste buds and my belly - the portion sizes were incredible. I got the super mega combo, (aka: The BBQ Tower) which was a greeat spread of food. I have no idea how many its mesnt to serve and I dont want to know as I unabashedly finished off at least half of everything because it was SO FLIPPIN GREAT. TLDR: Meat great. Carbs great. Balance taste good. Me likey. Please try BBQ Tower.