Burrendale Hotel, Country Club & Spa in Down

Fantastic stay but for the cold breakfast 🥣 and bathroom very grubby needs updating badly

Stunning. Disability friendly. Good amount of disabled parking, but quite a distance from the door for people with limited mobility.

Beautiful setting. Staff couldn't do enough. Room and food excellent. Spa small but perfect

Arrived on a Sunday for a birthday lunch with all the family. The waiting staff were great, unfortunately the food was anything but great. I ordered the Turkey and Ham with duck fat roast potato, mashed potato, veg and a cranberry tartlet. When it arrived the turkey was very dry and the mashed potatoes tasted like smash (the old packet stuff), the broccoli was hard, I don't mean al dented hard I mean the knife would not cut into it. The duck fat roast potato was also very firm and barely warm and as for the cranberry tartlet that was nowhere to be seen, we got a tiny bit put into a dish. Very disappointed with what was a special birthday (60) meal. Will we go back? I don't think so.

Service not good need to learn some staff.to smile 🙂

We called into the Burrendale for some food after the golf on Saturday. We hadn't booked, but we were able to get a seat in the bar. The food was excellent, and the staff were all very helpful and friendly.

£3.50 a pint. Say nothin more.

Went with my mum for a half day spa and we totally enjoyed it. Niamh and Hannah were amazing therapists. Will definitely be back.

Enjoyed r stay here, we where looked after well.

Great location and service just had lunch and it was excellent.

My Husband and I stayed here many times and we have always enjoyed are stay here ,Unfortunately we stayed here last Thursday and had an awful time .We stayed in room 127 and paid £80 pounds each. We decided to use the pool and sauna facilities which we found great but when we got back to our room to have a shower there was no hot water or for safety no bath mat 🤔. We then got a knock on the door from the manager named meave who was very rude and hard to make out what she was saying. My Husband just thought the poor girl had special needs. The following morning when we were due to check out we were told that we have to pay £100 fine for smoking in the room. I was horrified because we don't even smoke .I told the manager called meave politely, is this a joke we can provide evidence from our doctor that we both don't smoke .The following day they took £100 pounds from my bank account. I have 2 children and my husband and I just wanted a well deserved break from working .Expensive especially when we don't even smoke 😒. We will be taking this further as no one deserves this .

Great night lovely food .staff so friendly. Spa great . Room lovely, cant fault anything at all .will be back .balcony a bonus as the weather was beautiful.

Rooms recently just been refurbished, finished to perfection and Was a perfect weekend and such friendly staff. Will be back again.

Had an excellent Sunday lunch with friends. A very busy restaurant. Nice views of the Mourne Mountains. Has a Spa and swimming pool etc.

Called with friends for Sunday lunch. All had an excellent meal, good quality and quantity. Nice surroundings. Recommend booking as the dining area was quite full. Staff friendly and very professional in their service

Absolutely Love The Burrendale Hotel In Newcastle. The Hotel Is Beautiful N Very Very Clean. The Staff R Amazing N Can't Do Enough For You. The Food Is Absolutely Gorgeous. We Always Love Going To The Burrendale Hotel As You R Always Made Feel So Welcome. They Will Suit Your Dietry Needs N Cater For Everyone. Their Spa N Swimming Pool R Immaculately Clean. We Have Used Both N The Hairdressers In The Burrendale Hotel Is Very Very Good Too. We Always Recommend The Burrendale Hotel To R Family N Friends. Definitely A 5*++++

I paid £170 for a 1970’s room in the middle of a building site ! Worth £50 tops !! No a/con No extraction fan Double bed is an oversized single bed and a single bed that is no more than a camp bed ! Porridge 3’rd rate to say the least 🤦‍♂️ I mean Porridge 🤷🏼‍♂️ Need I say more !!!

Country club cold showers. Steamroom not working sauna cold pool cold. Overall place needs a lot of work done

Been going to this hotel over 20 years never disappoints...always made welcome amazing staff ...went on mothers day for a meal ..food was outstanding as always and made to feel very welcome ...

First time at the burrendale & hopefully it won't be my last. All the staff where super from reception to housekeeping everyone was so very helpful & pleasant. The rooms where spotlessly clean & even though we were a party of 3 we weren't cramped,we had plenty of room. The food was delicious and the service fab. I would recommend The Burrendale without hesitation. Thanks once to staff for My mums surprise birthday treats in the room on arrival.

Just out of town but close enough to walk. Front rooms view over the mountains. Food and service are very good. The only thing is the rooms,hallways are tired and could do with a refurbishment, which i believe is ongoing? The pool and changing rooms again need refurbishment. It's worth a stay with a young family.

Amazing stay,rooms were really nice good view of mountains, food was outstanding, was amazing value for money. Highly recommend staying here

Great wee hotel..everything you need from a 4 star hotel...get a room with a mourne view its worth paying the extra money for...

Great wee spot! Haven't stayed in the hotel, but been at the restaurant on a friends wedding, and can say the food and staff was lovely. Member at the County club and spa also, great place with amazing staff 👌

Ok, needs a bit of upgrade from the rooms to the dining area, however the staff are 2nd to none and the food and service is definately 5 star. Great stay. Would def return.