Burger & Lobster in City of London, Westminster

I would have added photos but I was very hungry, so you will need to believe me, it was yummy.

Milan was an amazing waiter and we would highly recommend eating here!

Great place and outstanding service.

Wonderful service. Mayra, our waitress was very nice and helpful.

I had a fantastic dining experience at burger and lobster, Mayfair. The food was excellent, perfectly cooked grilled lobster and burger. The atmosphere is cozy. A special shoutout to Alex, our waiter, who provided outstanding service throughout the dining experience. He was attentive and friendly. Thanks for the crème brûlée, it was a special touch. Overall, great food and great service overall.

Alex is great at waitering made the experience better

Service was excellent. Our waiter Alex was being very polite and sufficient

Food was excellent but it was expected.. the best part of eating here is the service and the waiting staff .. Mayra is a sweetheart and was excellent in serving us, especially with the surprise dessert she got for us for my wife’s birthday. Will definitely visit soon again.

Alex was a lovely host and made us feel very welcome!

Alex has made my day. Service was amazing I will be returning :)

Mayra was fantastic! Amazing meal - highly recommended

Great food and drinks - Mayra was really friendly, attentive and helpful - thanks so much!

Restaurant beyond expectations, I ate the burger and lobster for the first time! Special mention for the kindness and professionalism of Alex who advised us on the menu!! Ciaooo! Christy!!

Alex was great, just the right amount attention to our table and food was great, really good burgers.

Thank you Alex for the perfect service and hospitality !!

Fantastic food and great service, Hands down the best burger I've ever had.

It's a bit of an exaggerated place, I definitely can't say it was bad, it was good but the taste was average. Alex was very nice though, sweet and smiling.

I think it's not a place to exaggerate. I saw it from two or three influencers on Tr, but I wasn't sold on it. The meat is huge, I can't say it's tasteless, but I've eaten better in Turkey. We paid 70£ for 2 burgers, 1 coke and 2 beers. I can say that the waiter Alex was attentive and very friendly.

Great place, nice staff, delicious food, fresh oysters.

Family day out in the Mayfair branch and it was a spectacular evening! Burger and Lobster never fails to deliver. Incredible starters, mains and desserts! Absolutely incredible waiter, Mayra was excellent and was there for whatever we needed, she delivered brilliant service! Even got a sundae made for me which wasn't on the menu!!!

A wonderful experience in London, especially for the excellent service of Mayra, who was always attentive and willing to make us feel comfortable.

Wonderful food, atmosphere and service, thank you to Mayra.

Thank you Mayra’s service and the lobster roll taste so good.

We had a perfect dinner, our waiter he was Alex very great!

Tasty dishes, light atmosphere, Alex did a perfect service.

I recently had dinner here, and while the food was truly exceptional, there is some room for improvement in the overall dining experience. The meal was an absolute highlight—the burger was perfectly prepared with great texture and flavour, and the portion sizes were generous. I particularly enjoyed the hot sauce and gravy; they added a unique touch to the dish. My compliments to the chef and the kitchen team for their excellent work—it was clear they put a lot of care and attention into the food. As for the service, while the basics were handled well, I felt the experience was a bit rushed at times. For instance, when I didn’t catch what the waiter said and asked him to repeat, his response came across as quite loud, which felt a little abrupt. Additionally, when I was pouring water, the waiter unexpectedly took the bottle from me and poured it himself—an interesting gesture that might not suit everyone’s preferences. Towards the end of the meal, I requested the bill but felt prompted to pay quite quickly, which left me less time to enjoy my drink. The total was also announced aloud, which caught me off guard. While this may have been unintentional, it felt slightly out of place for the level of service I anticipated at this price point. Lastly, as I was leaving, I noticed the waiter turned away instead of acknowledging my departure, which felt like a missed opportunity to round off the experience positively. Overall, the quality of the food more than stood out, and I would happily recommend it for anyone looking for a fantastic meal. With a little refinement in the service, the dining experience could easily match the excellent work coming out of the kitchen.

Amazing experience thank you Mayra and Maria (GM) for sure we will come back.thank you for all.

Very cosy outlet. Ordered The Lobster (steam) and it came fresh and sweet with a little bucket of lovely crispy fries and a little bucket of fresh greens to make u feel less guilty. Karen and the lady in suit make me feel at home and constantly checking in to make sure I was enjoying my food. Tropic Thunder was a refreshing drink and pairs well with the food! Came with little lemon grass smelling towels to clean the fingers after meal. Overall great experience!

Love it here. We always visit when in London.

Maira was our waitress today and had a great service.

Mayra was very helpful and nice! Food is great

Excellent food. And our waitress Karen was super kind, helpful. Perfect service.

We enjoyed in this place and special thanks to Karen, our waitress. She is the best!)

Great food, even better service led by Karin!

Mayra is amazing! Give her a raise 🙌🏾🙌🏾

Mira era una gran anfitriona y rápido con sus servicios muy profesional que merece todos los consejos! Bonito restaurante y ambiente acogedor.

My visit was to the Oxford branch. The lobster roll is delicious, but the price is exaggerated. I ordered my spaghetti with lobster. It tastes normal. The restaurant is delicious, but I will not return to it.

Cozy atmosphere, excellent food and impeccable service, especially the service of Mayra, who with her kindness made the experience even more special. Without a doubt, a place that invites you to return.

The waiter karen was so good and welcoming

Greet food, Karen is the best waitress in whole london

Mayra was a fantastic server. Polite and competent. Thank you!

Mayra was a fantastic server and the food was great

This particular burger and lobster doesn’t seem to have sufficient ventilation as the others, as you’re greeted with a waft of lobster air when you enter, and it’s not due to the amount of people having the food in front of them within the restaurant. Regardless, you’re visiting here probably because you wanted lobster anyways. They’ve also added discretionary service charge to your total bill. Lobster roll was woefully disappointing for the amount of meat in it.

Had dinner here today and received amazing customer service from Karin.

My dish was not what I expected so the staff and management were so accommodating and helped me with my order. Food was delicious and service was exceptional. Thank you Mayra and manger on duty Chitta, your customer service was amazing!

We had a fantastic dinner. Mayra was our server and she went above and beyond to make sure our experience was great.

Delicious food and very welcoming and helpful staff Mayra.

very good service from mayra and really good food,vibes

Great service Delicious food Perfect atmosphere Thanks Mayra an amazing service “so friendly”

Karen was amazing! Food was excellent!

Visitando Londres desde EE.UU. Uno de los mejores restaurantes en los que hemos comido mientras estuvimos aquí. Gritar a Milán por el gran servicio y las risas. 👍🏼

Nice food and fantastic service by Mayra

Beautiful restaurant, great food and exceptional service

Excellent place to eat great service. Over all very good experience. Definitely will will return. All staff brilliant. 😄 Alex is amazing

Our host Karen was superb. The lobster was amazing as usual

Mayra provided excellent service.

Was served by Karen, who is extremely polite and is very knowledgeable, she recommended us the combo for two which was delicious, would definitely recommend and will be back next time when in London :)

What an amazing experience we had here. The waiter Karen was amazing and so polite and the food was unreal. Will definitely return if in London again

Great place to eat, staff were excellent especially Karen :-)

Food was excellent, service from Karen was great too

Awesome meal - Alex our waiter was amazing. Friendly, helpful and very attentive throughout. He is a credit to the restaurant. Thank you.

We had a lovely experience at Burger& Lobster in Mayfair with Karen as our server. Great food and amazing service!

Marya was excellent - was a lovely evening because of her.

Lovely food. Burgers were unreal! Mayra looked after us very well!

Mayra was so nice and helpful! Food very good!

First visit and won't be the last! Great food and our waiter was brilliantly helpful provided great service without being intrusive. Thank you.

Had a launch with my friends, we had a burger each and a sides each. Super tasty food, the combos were fantastic. Highly recommended, Alex served us during our lunch, amazing guy and amazing service!

Everything was amazing. Especially the service, make sure you look for Alex when you come.

Very nice food and drinks. Mayra really friendly and kind service. Would come again to this location just because of her kind service.

Great service from Alex, and food as good as ever

Came in for an early dinner right after landing in the city. Great food and excellent service from Mayra means I'll be back again before flying out.

Mayra you are incredible, thank you for your great service!

Thank you for Alex for her served

Food is fresh, our waitress Karen is super nice , We felt very welcomed.

This place is perfect. The service even better. ALEX from Greece is the BEST waiter and friend we have there in the Mayfair branch 🙏🙏🙏

i always enjoy the food here everything is good quality and delicious and the service is excellent specifically tonight alex was serving our table and he was extremely polit very nice and kind to my child and smile wouldnt leave his face all in all service was 10 out of 10

Alex was a fantastic and attentive waiter. Food was amazing. Thank you

A bit disappointing. I've had much better burgers at places like Honest Burger. I ask for pink but it was dry, no moisture. I couldn't be bothered to complain as I was with a friend. The restaurant is in a very chilled part of London. The venue is well laid out and comfortable. It's a relaxed place. The service from Valarie (sorry if I got the spelling wrong!) was excellent. He cares for the guests. I hope Valarie gets a management role soon - if that is what he wants. His colleague, who explained the menu, sounded like a robot and his accent was strong so I couldn't hear him clearly. Overall, I won't go back. I'll choose Honest Burger or similar burger place. But not Lobster & Burger.

Great food as always and an exceptional service from Karen 🌹

Very delicious food and excellent service, many thanks to Karen, she was kind and helpful 🙏🏼

Karen helped me a lot ! Her kindness made me happy. It was a great experience in here

Great food, great service! Thanks to our server Karen who was amazing, we had a great time!

Lovely food , amqzing atmosphere and especially waiter alex service was qmazing he was very friendly great recommendations and made our experience great and welcoming , lovely chat overall very very nice experience

We walked-in for late lunch. We kindly offered a lovely table with time limit as it was a Saturday and we didn't have a reservation. The food…as always delicious! We ordered burgers with a mix of beef & lobster. Our server, Alexandros, was absolutely amazing! He made suggestions and really looked after us with the appropriate level of friendliness. He definitely elevated our experience at Burger & Lobster Mayfair! We will be back soon.

The food was really good, good atmosphere and our waitress Karen was extremely friendly and helpful.

Loved having a reminiscent of a date night here. Excellent friendly service, thanks Karen for looking after us. 🙂

We ordered the sharing combo, we were both full from this. Karen was our server, she was very pleasant and ensured we were ok!

Karen was lovley has a brilliant evening

Everything was great, food was good and I want to thanks especially to Alex. He was very helpful and made our evening so much better!!

Mayra was very helpful and kind

Amazing service from Mayra and co. Will definitely come back.

Our server Alex was top class. Attentive and welcoming. A great experience all round.

Our server was Mayra for Valentine’s Day and was very attentive all night :)

Excellent food and service! Alex was on point!

Great service! Alex, the Greek guy was extremely friendly and helpful!

Was a lovely evening. Highly impressed with the hospitality from when we walked in. Our waitress, Karen was extremely friendly and my daughter loved her service she gave throughout our time spent here. We will be here again!

Everything was perfect. Grilled lobster was delicious.

We had a fantastic dinner at Burger & Lobster Mayfair. The food was delicious, the presentation was excellent, and the table they reserved for us was perfect. A special thanks to Mayra, who took great care of us. Her warm and professional service made our evening even more enjoyable. We will definitely be back!

Quick and friendly service. Food was superb, quick and fresh. Can’t fault it.

Alex my waiter was awesome, great service and solid food. Will come again 👍🏻