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4.5

Based on 6.053 opinions finded in 4 websites

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Nº 737 in 7028 in City of London, Westminster

Nº 22 of 297 American in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..garlichamburgerlemonpaylobsterbuttercoolcheesesandwichsaladrollcookedmustbriochebunmeat

comment_iconOpinions

I tried this restaurant following a friend's recommendation. We were welcomed in a pleasant way by the room manager (an Italian boy). The place looks very good. I tried the lobster roll and personally liked it a lot. I'll be back.

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Cristian Battistini . 2024-11-21

MORE AT Google

Marya is a good employee and polite with customers and very polite. Marya well served us very very well , Words finished in describing here ❤️

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Yasser 3amoudi . 2024-11-20

MORE AT Google

Food was excellent! And our waitress Karen was lovely 😊

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Irene Mouskas . 2024-11-19

MORE AT Google

Good service by Mayra who always check us if we need anything more…with good customer service 👍🏻

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Kok Hui Teo . 2024-11-18

MORE AT Google

Great food. Nice warm smile from Karen.

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James Sung . 2024-11-18

MORE AT Google

Thank you very much Mayra for the great service 🙏🏼

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MM O . 2024-11-17

MORE AT Google

it was one of the most frustrating experiences I've had in a long time. My partner and I arrived and were looking forward to a nice evening out, but things quickly took a turn for the worse. When we asked if we could sit at a table that was clearly available, the waiter informed us that it is for four people. We were only two, but we were told we couldn’t sit there. I found this odd since the restaurant was not busy at all. We waited patiently and decided to take a seat at a smaller table instead. just two minutes later, a couple arrived and were seated at the very table we had been denied! It felt incredibly disrespectful and made us question the restaurant’s policies and their treatment of customers. It was clear that our request was dismissed without any valid reason, and it left a sour taste in our mouths. Overall, the lack of respect for customers and inconsistent seating policies are major red flags for me. I won’t be returning to this testaurant, and I wouldn’t recommend it to anyone looking for a pleasant dining experience. Save your time and money; there are plenty of other places that value their customers!

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Lama M . 2024-11-17

MORE AT Google

Thank you Mayra our server, everything was great

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Ony Gaming . 2024-11-15

MORE AT Google

Stopped in here after visiting Buckingham Palace. The service was fast and efficient and the atmosphere warm and inviting. The lobster croquettes were particularly delicious and our waitress Mayra was wonderful. Also had delicious drinks!

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Aubrey Tsao . 2024-11-15

MORE AT Google

Food is really excellent and if you are lucky enough to be served by Milan he will treat you like a queen and recommend the best specials

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natasha calandrino van kleef . 2024-11-14

MORE AT Google

The hamburger was delicious. Lobster is small so there is not much to eat. Service was good. The staff did a good job. But it's too expensive.

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군써니 . 2024-11-12

MORE AT Google

The taste is wonderful, clean and fresh, all cafes and restaurants actually give napkins with the seed!

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Ehsan Alghamdi . 2024-11-10

MORE AT Google

Food was just average. Lobster was warm not hot. Fries were close to cold. It was not nearly as good as my first time.

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Mickey Bunts . 2024-11-10

MORE AT Google

The service is excellent I tried the lobster roll, it was delicious👌

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Sara .A . 2024-11-10

MORE AT Google

Mayra is the vest with her service!!!

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Nouf Alwabel . 2024-11-10

MORE AT Google

The employee Mayra was friendly and served us excellently.

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محمد العتيبي . 2024-11-10

MORE AT Google

Maira was incredible! She was our waitress and she was very kind and attentive! Definitely employee of the month every month!!! 5*

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Patricia Teixeira . 2024-11-09

MORE AT Google

Very basic English pub, nothing fancy. I ordered Ceasar salad and they brought me a big one. It was tasteless though and costed £20!! Can you imagine eating a crappy salad for this price? I do salads at home almost daily and good one takes the following ingredients: fresh vegetables, seeds, greens and micro greens, olive oil, vinegar (0% sugar), a bit of salt, perhaps some fruits. The salad wasn't like that at all despite having chicken in it (it was meh as well)

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Petr Leontev . 2024-11-06

MORE AT Google

The atmosphere of the restaurant is excellent, and my orders were lobster balls, a beef burger that comes with fries, and a lobster sandwich (the filling comes cold), but the taste is excellent for those who accept a cold sandwich.

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Abdullah Ahmed . 2024-11-04

MORE AT Google

Without reservation, you will receive the 😑 treatment Either you sit at the bar or at the tables Eating is nothing to say 👍🏼

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Fatima A. A. . 2024-11-02

MORE AT Google

Service very good, Mayra the waitress was very friendly and nice!!! Thank you

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Анна Чупикова . 2024-10-30

MORE AT Google

I always enjoy dining at Burger and Lobster! The food is consistently excellent, and the lobster croquettes are a must—crisp on the outside, rich and flavorful inside, I never miss ordering them. I usually go for one of the larger lobsters, which always arrives perfectly cooked. Paired with their lemon and garlic butter, it’s a treat, but if you’re feeling adventurous, you need to try the Holy Fu*k garlic butter. It’s bold, garlicky, and has a fantastic kick! Highly recommend for anyone looking for a great lobster experience

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Edwina Harris . 2024-10-30

MORE AT Google

The food is very nice and the service is great 👍🏻

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Ahmad AlRebdi . 2024-10-30

MORE AT Google

Wasn’t expecting cold burger buns from a place with burger in its name. Not to mention the half cold patty. uncomfortable seats, there were two speakers playing different music.

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Matt Chen . 2024-10-29

MORE AT Google

Very nice place .. and great services 👍🏻

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Khalid Aljalal . 2024-10-28

MORE AT Google

Bel locale di una catena con varie locations dove abbiamo trovato posto in un gruppo numeroso. Hamburger e piatti a base di aragosta, tra i quali un buonissimo Lobster roll accompagnato da altrettanto buone patatine. Buono ed abbondante anche la catalana di aragosta. Servizio molto easy e solerte con tap water a volontà. Tip inclusa automaticamente in un conto già abbastanza importante.

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TEDDY70 . 2024-10-26

MORE AT TripAdvisor

Thank you Mayra for the great service.

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Abdulrahman Alobaid . 2024-10-26

MORE AT Google

Karen was our waiter and she was super friendly and helful

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Farida Daghash . 2024-10-25

MORE AT Google

The food was delicious Great place and friendly staff😍 especially our lovely waitress Karen

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Manar AlMansouri . 2024-10-25

MORE AT Google

Best lobster roll I ever tried, very friendly environment, staff is welcoming and kind, thanks to waitress Karen for the good service

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Ahmed A . 2024-10-25

MORE AT Google

Karen was a lovely host, great food and atmosphere, recommend for the price.

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Henry B . 2024-10-25

MORE AT Google

Chitta and Iwona was perfect in lobster presentation

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Божидар Бончев . 2024-10-25

MORE AT Google

Karen provided excellent service

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Ezz El Deen Ayyad . 2024-10-24

MORE AT Google

One of the best of Londons restaurants I loved it so much ♥️💙

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A Alessa . 2024-10-22

MORE AT Google

Jersey Burger 10 out of 10 Fresh sweet potato fries The service is nice The problem is that the chairs are not comfortable

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Nuha . 2024-10-21

MORE AT Google

We had a lovely time and fantastic food. Well deserved 5 star, Mayra’s service was spot on.

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Bálint Juhász . 2024-10-20

MORE AT Google

Extremely delicious food and a Lovely service from Mayra! 100% recommended!!

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József Végh . 2024-10-20

MORE AT Google

Had a great meal here on a Saturday evening. Iwona was so friendly and helpful and made our experience so much better! Would recommend.

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Beatrice Bonaita . 2024-10-19

MORE AT Google

Really nice place and great ambience, Mayra was very gentle and gave us very good suggestion. The food excelente at a good price

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Rodolfo Camarena . 2024-10-19

MORE AT Google

Very good, fast, friendly, nothing to say for this very good burger and truffle fries

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Guillaume L . 2024-10-19

MORE AT Google

The place is beautiful and the food it’s just fantastic. Karen, who served us, was one of the most wonderful person.

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Mateo Gómez González . 2024-10-18

MORE AT Google

Delicious food, excellent service and ambience. I would recommend the lobster roll, although the portion isn't as big as the burger & lobster, but the lobster tastes amazing and you can eat them easily!✨

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Ivy Fitfatfood . 2024-10-15

MORE AT Google

There were three of us there. Great restaurant, no star cuisine, but also acceptable in terms of price. Of course we took the lobster. Was delicious! But the real hit was the fries! We can all agree that these were the best we've ever eaten and that's saying something when you mention something as mundane as the fries. Properly salted, slim and the crispiness is on point.

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Carsten Wilhelm . 2024-10-12

MORE AT Google

Great place, lovely staff and the lobster roll is incredible. The garlic butter for the roll, and the skinny fries are a must try. The staff are all good vibes and personable. I’d recommend the Pistol Punch cocktail to start and the macchiato to finish!

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Hayder Hoozeer . 2024-10-12

MORE AT Google

Miko was a fantastic waiter and I was so impressed with his service. We are very grateful.

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Adam . 2024-10-09

MORE AT Google

Exceptionally good service from Miko today, unreal food and 10/10 service

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Max Peters . 2024-10-07

MORE AT Google

Me and my 12 friends decided to attend Burger and Lobster, all I can say is we were quite simply amazed with the service and of one man in particular, Miko. Constantly checking on if the food and drinks were ok, he was a fantastic waiter and he is going to go on to achieve some great things. Thank you to Miko and the rest of the staff!

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joe sorsky . 2024-10-07

MORE AT Google

Great food as always and special service this time by the super energetic Fabrizio! Keep up the good work! 🤩

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Fabrizio . 2024-10-05

MORE AT Google

Absolutely beautiful. Really good value for money in the centre of London. Lady who served us was wonderful, really friendly and felt she made that extra effort with us (which is rare in London). Service was brilliant, lobster and burger was delicious. Portions were great. Lovely atmosphere and decor. Will be dreaming about this meal for a long time. Really good food in a lovely atmosphere and setting.

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Slouise . 2024-10-04

MORE AT TripAdvisor

Great burger, plan on going back, very enjoyable.

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Reginald Ashby . 2024-10-03

MORE AT Google

Their lobster roll is always on point! Also almost everything on the menu is really good; you cant go wrong here

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Mohammed M. . 2024-10-03

MORE AT Google

Yhe best burger 🍔 I've had in along time. And the beer was awesome.

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Bigblk Bear . 2024-10-02

MORE AT Google

We had great time, food was excellent. Special thanks to KAREN who made our time during the dinner. She was kind and very welcoming and provided a great service to meet our expectations. Thanks again Karen

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Fahad Eid . 2024-10-01

MORE AT Google

Great place, really enjoyed time

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Lidia Vynogradna . 2024-09-28

MORE AT Google

I had an exceptional experience at Burger and Lobster in Mayfair, thanks to the outstanding service from Lorand. He was attentive, friendly, and made sure our meal was perfect from start to finish. The lobster roll was incredibly fresh and bursting with flavor, while the burger was juicy and cooked to perfection. The chips were crispy and a great accompaniment to the meal. Overall, a fantastic dining experience that I highly recommend!

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Mr NG . 2024-09-26

MORE AT Google

We recently visited Burger & Lobster for Lobster Day, and it was an absolutely wonderful experience from start to finish! The food was fantastic—our lobster was perfectly cooked and juicy, and the portion sizes were very reasonable. The oysters were incredibly fresh, and the croquette was out of this world—crisp on the outside and melt-in-your-mouth delicious on the inside. To top it off, our waitress Karen was exceptional. She was attentive, welcoming, and made sure we had everything we needed throughout the meal. Her warmth and professionalism really enhanced our dining experience.

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Clarice Pugales . 2024-09-25

MORE AT Google

Food was really good and special thanks to KAREN for her service and kindness.

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Aisha Alkhaldi . 2024-09-25

MORE AT Google

Awesome, delicious, and excellent service, but very expensive and worth a try

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Moaath A . 2024-09-25

MORE AT Google

Perfect and amazing visit . Iwona was so nice and friendly. If I will come back I will come back because of the service

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Mohammed Albargi . 2024-09-24

MORE AT Google

Lorand was a very nice server! I enjoyed having banter with him as well as the food :)

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성격파탄 고양이 . 2024-09-23

MORE AT Google

The team were super accommodating to us - adjusting our booking and allowing space for our buggy. Great service and delicious food, a fab meal out! Thank you

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Oxana Hammond . 2024-09-23

MORE AT Google

Very wonderful, high-end service, and the most beautiful, wonderful, smiling Spanish person fab 👌🫰🏻 Thank you for his food suggestions, very beautiful and delicious😋

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Ghad Sa . 2024-09-22

MORE AT Google

Great food and amazing service - thanks Diselda for looking after us (and remembering all our orders for the bill split at the end!)

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Nerissa Culi . 2024-09-22

MORE AT Google

Lorand was delightful and made our dinner enjoyable!!

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Ellen Schneider . 2024-09-21

MORE AT Google

Delicious lobster roll, burger and cocktails. Many thanks to Karen for her lovely service.

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Hajar R . 2024-09-21

MORE AT Google

everything is amazing the assistant Karen 👧🏻 was very attentive and helpful, I will return a thousand times 🦞❤️

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Jailma Ferreira . 2024-09-18

MORE AT Google

very cozy restaurant. good food and drinks

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cheezz67 . 2024-09-18

MORE AT Google

The food is great Also the service Thanks to karen she’s the best👍🏻

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Khalid Alajlan . 2024-09-18

MORE AT Google

Lovely food and good service, thank you karen

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Pak chuan Loh . 2024-09-15

MORE AT Google

Always a pleasure to be here, especially when Karen is waitressing you 😍

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Katerina Shapiro . 2024-09-15

MORE AT Google

Stunning food and amazing service from the lovely Karen! Very much recommend!

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aaron mitchell . 2024-09-14

MORE AT Google

We had a great hosting by Karen. She was very kind, cheerful and served us with love. Also food was really great definitely we will come back🫶🏻

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bushra tawi . 2024-09-14

MORE AT Google

Special thank and appreciation to Karen for here outstanding care

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saleh tawi . 2024-09-14

MORE AT Google

Karen proved exceptional service and made me the perfect mocktail. Great dinner!! Loved the napkins - “An elegant mess!” Red Claw Lager & Virgin Passion Fruit Mojito! Loved the customizations - no fries and lettuce bun!

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Theresa Esterline . 2024-09-14

MORE AT Google

half combo(with whole lobster) was enough for two koreans! Thanks to Diselda who was very kind, made our dinner so happy 👍

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서영 . 2024-09-14

MORE AT Google

Lovely drink and some prawns, lobster, mac n cheese - KAREN was amazing thank you service 10/10 very happy and great waitress

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Robbie Scott . 2024-09-14

MORE AT Google

Very well attended by Miko and very good food!

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julieta de elizalde . 2024-09-13

MORE AT Google

Lobster roll is top We have had it with Karen as our service assistant. Recommend both

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Illia Shatilov . 2024-09-13

MORE AT Google

great food and our lovely waitress Karen was so attentive and quick, as well as being super kind and friendly. Thank you!

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Maisy Watkins . 2024-09-13

MORE AT Google

Nice food and good service by Karen

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Rajan . 2024-09-13

MORE AT Google

Karen was extremely helpful and nice

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Amina Ahmed . 2024-09-13

MORE AT Google

I’ve been going to this place since Bart wore short pants, why then do you ask I’m writing about it now?, well as my lady friend pointed out, if I like it that much I should leave a review, so here goes. The place is nice, cosy an comfy. I had the combo roll/ 5oz burger with their signature lobster roll with fries. Burger no fault, cooked the way I wanted, good ratio meat to bun. The lobster roll, their reason for existence an me going there. Lovely lobster dropped into a crispy buttered brioche roll alongside butter chive sauce, need I say more..?, no, I think I won’t. Oh, the staff, hats off.

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Adam Noah . 2024-09-11

MORE AT Google

Food was very good. And the service was also very nice

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Sven Meier . 2024-09-07

MORE AT Google

You need to reserve a table in advance. Delicious burgers.

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Takhir Abidjanov . 2024-09-07

MORE AT Google

The burger and lobster at Mayfair were absolutely delightful. The cocktails and oysters on the top level were a perfect start to the meal, offering a wonderful combination of flavors and freshness. The burger was juicy and flavorful, and the lobster was perfectly cooked. A great dining experience overall!

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Zarina Akchurina . 2024-09-06

MORE AT Google

Amazing food. Cooked right and tasted delicious. Cool staff and was looked after very well by Karen. Mother was pleased to have her Birthday meal there and cousin enjoyed his plant burger.

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Welshy King . 2024-09-06

MORE AT Google

We had the best time today! Amazing food and such a great service from Karola - she was just key for our whole experience

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Cassia Colling . 2024-09-05

MORE AT Google

Lovely food and amazing service from keran

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Hawraa Alsayegh . 2024-09-04

MORE AT Google

Fine dining and good for enjoying my time all by myself after an exhausting long walk.Thanks for the service Karen;)

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Rachael . 2024-09-03

MORE AT Google

Karin was very kind and caring!!!

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Darius K . 2024-09-03

MORE AT Google

Karen the server was the best part. Quality of lobster roll was soso.

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Jeremy Yap . 2024-09-03

MORE AT Google

The food was so delicious :) and our waiter Karola was super friendly and helped us with everything.

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Nadiya Tsymbalova . 2024-09-02

MORE AT Google

Oysters, lobster roll and fries. What more could one ask for! Fantastic service too (thank you Lorand!)

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Massimo Lupatini . 2024-09-01

MORE AT Google

Tremendous area and nice place everything is best

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MD SAKIL AHMED . 2024-09-01

MORE AT Google

The food was outstanding, and Karen's service made the whole experience ten times better!

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Omar Cofie . 2024-08-31

MORE AT Google

Had an amazing dinner with my wife, the lobster was to perfection and the sides were decent went combined with. Definitely coming back!

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Martin Saundeirs . 2024-08-31

MORE AT Google

Karen was lovely, no complaints with the service she provided. The food is okay, I love the croquettes and the gran padano fries but the jersey burger was a bit bland even with sauces. I wish they seasoned the beef a little bit more.

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Karen Kate Harder . 2024-08-31

MORE AT Google

Amazing food! Experience was enhanced by Karen’s amazing service! 10/10

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Harkeert Rayat . 2024-08-31

MORE AT Google

Lobster tastes soooo gooood!!! Lorand is the kindest person that I met in London these days.

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Rennie Yeh . 2024-08-30

MORE AT Google

Loarnd is the best!!!and tastes is great

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Wenny . 2024-08-30

MORE AT Google

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