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3,3

Based on 411 opinions finded in 2 websites

2.3Ambience3.8Cuisine2.8Price3.8Service
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Nº 313 in 403 in Bridgend

Nº 10 of 15 Fast food in Bridgend

CUSTOMERS TALK ABOUT DISHES WITH.. cheesebacononionchicken

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Just your average expensive Burger King on a motorway service area. Nice and easy to get too, walk in through the doors and it’s on the right.

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jamie pompei . 2023-11-24

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Ok..this BK is inside a motorway services therefore the meals are ridiculously expensive for what they are. Overall, the burger and fries were cooked very well and the service was good. Atmosphere at this services was the usual vibe for a motorway i e. Not great!

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Rob Garrington . 2023-10-22

MORE AT Google

Decent food for a chain, burgers are always pretty good and salads are fresh. Food still hot when delivered. Chilli cheese bites always great, excellent snack to go with some beers. Highly recommended for a late drunken take out (if BRGR are open though they're a much better option)

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Paul Bobo . 2023-09-13

MORE AT Google

Got food poisoning, never again …

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Shortea . 2023-08-21

MORE AT Google

I think they must employ special needs people here. On three occasions in a row we've made an order on Uber Eats and each time they've not sent the correct order out. Do not even try blaming Uber for this - like yourselves, I used to have a dead end job in fast food so I know the fault lays at the feet of the employees here. Either retrain your thick as **** staff or hire competent employees.

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Richard Hope . 2023-07-28

MORE AT Google

Excellent burgers and nice staff

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Johnny Dope . 2023-07-02

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Had to return my order twice for them to get it right

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Russell Hartland . 2023-06-23

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Friendly staff fast service hot food 😋 👌

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Thomas Wallace . 2023-06-08

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Awful service! Barely half of the food that we ordered showed up and when we tried to speak to someone about the mistake nobody was to be found. When we were finally able to speak with someone they made it out like it was our fault (even though we paid for goods that we never received) and told us that they are unable to do anything. Never eating from here again.

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Tom Evans . 2023-04-25

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Portion size a joke. Got a large chips and it’s the smallest large I’ve ever seen. I get Burger King in generally you don’t get a lot. But this site is taking the p. 11.80 for a meal and you give me a toddler portion of fries. The young girls must have no shame, tiny bags anyway and fill one under half full and serve it to someone. I’d be embarrassed.

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Jamie S . 2023-03-28

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They don't accept any discount codes from the Burger King App 😞

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G* . 2023-02-03

MORE AT Google

What an aweful place full of aweful ignorant people. Ordered our dinner as we are working in healthcare and working through new years eve. Partial order arrived. Been on phone for over an hour until this Kaithleen answered the phone. The most ignorant person I have ever talked to in any customer services. Her best solution was to wait for a refund for 7 days then order again. She would be well happy with us ordering and paying again for the same order and hope that this time they will manage to put 3 menus together. Incompetency at its best. Avoid and eat anything else. Look at the rest of the reviews. I wish I had looked before I ordered...

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Laszlo Miko . 2022-12-31

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They always forget some of my food and charge me the same still with no refunds or new items and my chips are always cold

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Alea Del rosario . 2022-12-26

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Great burgers and amazing fries.

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Jordan Davies . 2022-12-16

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Ordered a delivery when it came half the order was missing tried calling too complain but kept getting cut off won’t be ordering from here again

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Scott Jones . 2022-09-01

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Terrible and very disappointed, ordered a delivery last night as a treat, the food arrived cold, 2 items missing (which they have reimbursed me for) I had to give my fries to my son as the portions weren't enough to feed a small child. If I hadn't had the first time order discount applied this would of cost me £17 Will not be purchasing again!

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Andrea Treadgold . 2022-08-29

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Just ordered a double bacon and cheese XL meal and 20 nuggets just arrived I got onion rings bacon and cheese fries and a small burger completely the wrong order how can you get that wrong very disappointing

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DayOfEvil . 2022-08-26

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stopped for something to eat on our travels. lady behind the till named anna was very polite and friendly. excellent customer service and food. thank you

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ashley carr . 2022-08-01

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wouldn’t go here again, the people were nice but the food gave me food poisoning

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Ash Davies . 2022-07-31

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Would not accept my Amex card so brought nothing

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Russell Ellis . 2022-07-10

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Very busy but a few people to work

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Kiratdeep Nagi . 2022-07-03

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Great to stop for a quick snack of spicy cheese bites and onion rings at the end of a day-trip to the beach. Convenient for our travel and quick.

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Simon Lawrence . 2022-06-12

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Given the wrong burger, didn't realise until back in the car and very very expensive!! Will not go there again! Over £7 for 1 burger! 😮

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Kay Lodge . 2022-04-08

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Considering it was pretty busy when we visited we didn't have to wait long to order or for our food to arrive and there was still plenty of tables available. Food was great as always and a nice modern, clean restaurant with friendly hard working staff.

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Pippa Hikins . 2022-02-24

MORE AT Google

Food was OK, probably what I would expect from a burger king, good fries and average burger. However, service was very slow, as is often the case at burger king, I was left waiting 15 minutes for my food, which is frustrating at a services from a fast food retailer

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Tim H . 2022-02-23

MORE AT Google

Buger bun was dry. Worst presented burger I've ever seen. Fries where undercooked. Staff not interested. Biggest waste of 7 quid ever.

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Ellen M. Parton . 2022-02-17

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Accepted order 1.5 hours ago on just eat and still searching for driver!!! IF YOU DONT HAVE A DRIVER WAITING DONT ACCEPT THE ORDER SIMPLE AS! Avoid 🙄😡🙄😡

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Kayleigh 87 . 2022-01-16

MORE AT Google

About 4 people waiting and still took 45 minutes for a whopper meal! Unbelievable

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Nathan . 2022-01-13

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Exactly what you want from a Burger King at a services.

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Tommy Richardson . 2022-01-11

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Was ok not not the best experience you have to order via a touch screen pay by card and wait for your number bit like argos food was average

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matt7541 . 2021-12-28

MORE AT Google

Very disappointed, the fries were nice but the burgers were awful. The roll and burger were dry and tasteless (we dined in which makes it worse), also very small and expensive. I don't mind paying the price if the burger is actually nice. It shouldn't be much to ask for a place called BURGER KING to make nice, tasty burgers, it's not like its fine dining. But alas, my expectations were too hard.

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Penz Evz . 2021-12-11

MORE AT Google

Not enough around. Only in motorway services near me.

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David Whittaker . 2021-11-27

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Extremely slow service and food luke warm when it eventually arrived

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Melissa Harrison . 2021-11-23

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Amazing food Fantastic service Very clean and tidy

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Marcus Baudet . 2021-11-22

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Had to use could not find anything else staff 2 serving about 40 people very slow and food served was not to burger King standards

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Pandit Kumar . 2021-11-09

MORE AT Google

Ordered a cheesey bacon chicken meal, to then revive a bacon XL. So when I returned to exchange it the girl I spoke to had an attitude, she said she’d sort it, to then receive a piece of chicken in a bun and nothing else, baring in mind the burger I ordered was meant to contain, crispy chicken, American cheese, streaky bacon, lettuce and onions. So again went to exchange for what I actually ordered. To then receive a burger half the size of what I actually ordered with 1 slice of ‘streaky’ bacon, 1 slice of cheese, a pathetic amount of mayonnaise. Being so hungry I ate the burger in absolute disgrace and not being arsed to return yet the 3rd burger I received

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daniel nicholls . 2021-10-08

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Far better than McDonald's in my personal opinion. I just wish they can make the meal a little bit hotter

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Laurence Baker . 2021-10-08

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Cold food on arrival and missing items, unable to contact them as phone keeps ringing out. £20 down 👍 can’t eat what’s been delivered😞

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Orion Bailey . 2021-10-02

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Great place. Always love a whopper. Only thing that could improve is the buns need to be fresher

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Matthew Hann . 2021-10-02

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Order 2 whooper meals and 2 hot drinks paid extra for to separate bags to take away to car came in 1 bag drinks were cold and burgers were thrown together and hardly any sauce in and large chunks of lettece not great

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jacqui Mooney . 2021-09-29

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Food ok got a chicken royale and it looked like they had just slapped it all together chicken wasn't really in sandwich half in half out.

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Jamie Maggs . 2021-09-14

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Not bad, but they're suffering with the whole post-pandemic/Brexit supply chain issues and there were a few unavailable menu items.

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marrow of doom . 2021-09-13

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WAAY too much salt on everything. Virtually inedible. If I want a truck load of salt on everything, I'll ask for some salt sachets. Train your staff.

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Phil Tester . 2021-09-06

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Way better than KFC or McDonald's. Chips are great buns are great, chicken is great

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Zoe Hobbs . 2021-09-06

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Went for a Vegan royale, got a vegan royale. Service was efficient.

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Megan Perry . 2021-09-05

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Was delivered quickly but was cold. No drink sent and wrong burger sent as I ordered a meat free burger. Tried ringing but left on hold for over 20 mins so gave up

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Rebecca Lloyd . 2021-08-26

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longer waiting times than some but the food was great

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Jem Westgate . 2021-08-20

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Have always had good food from here. Shame it's just so expensive as it's services prices. £3.19 for a little burger, most meals (burger, fries, drink)are about £10

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Daniel Clark . 2021-08-18

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Demasiado caro. Cuando vas a Burger King esperas comida rápida y barata. En este concretamente solo era comida rápida. Además no había helados disponibles en agosto. De ningún tipo. Adicionalmente, no tenían mesas propias con la excusa del Covid, cuando otros Burger King ya las tienen.

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Sebas Mera . 2021-08-07

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The food was good but i have one issue, there was a load if foreign kids walking in without masks. Nobody told them to put them on or get out.

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Fin P . 2021-08-03

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The estrogen really puts the 'whop' into Whopper! 10/10 my toilet will never look the same

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CJ R . 2021-08-01

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Not very good service , items missing from order , coffee tastless

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John Kazer . 2021-07-31

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Absolutely disgusting, food was vile must have come straight out of the freeze !! Service was terrible more interested in picking her nose than helping.Save your money and go else where !!!!

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christopher packman . 2021-07-29

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Bit of a wait but decent family meal offer

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Antony Viner . 2021-07-23

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I asked for a mcflurry and was kicked out

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P'n'M . 2021-07-21

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Quick service and excellent quality of product.

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Adrian Perrett . 2021-07-15

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Always better than McDonald's very busy but the service was quick.

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Muddyboy Crossaxel . 2021-07-09

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Fast food, hardly nutritious, lots of packaging/wrapping, not exactly free range or organically reared animals. What's to like?

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Olly Alcock . 2021-07-02

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Ordered online through Ubereats. Predicted 35mins delivery time, took 1hr 15mins. When it arrived, understandably cold, neither of the 2 ordered burgers (1 whopper and 1 XL Bacon Double Cheese Burger) were in the bag (imagine a Burger King with no burgers). We were given 2 fries and 1 chili bites for £22. £22!!! Covid prices!!! (including delivery). We had also order 3 mayos for 15p that weren't there. Ordered a KFC. Let's hope this is better. Imagine a KFC with no chicken.

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Sam Mawson . 2021-06-03

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You pay for what you get.. although was a little expensive, it was well worth it. Tasted Bloody lovely! 😍

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sophie smith . 2021-05-31

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Excellent, clean and fast but messed up order, we got nice freebie when told

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Telcer Hudson . 2021-05-30

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I like the burgers, but I'm not sure about the chips,staff were very nice and polite.

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TREVOR CATTEMULL . 2021-05-24

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Friendly staff !! Lots of space so you can keep distance and lovely food !! Try the cheese balls I love them !!🤤

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Despoina Zarkada . 2021-05-12

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Clean and tidy, very fast and friendly service at a fairly busy time. I got exactly what I ordered (which was too much for me to finish because my eyes are bigger than my belly) and not expensive.

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James Waistell . 2021-05-08

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Order took about 5 mins for 4 burger meals even though it was really busy. Had the new vegan royale which was made to perfection 👌 First time using but great service!

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paulina stano . 2021-05-02

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We ordered 3meals, nothing complicated, however my order took over 25minutes!! Not happy. Food wasn't hot, warm ended up eating in the car park so it wouldn't get colder... Won't go here again..

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Kevin Blair . 2021-04-29

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It's burger king! Bread falls apart while eating a burger, all the salad will fall out, and grease will drip out also, recommend you bring a bib.

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Kyle Swann . 2021-04-19

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Onion rings missing, fries missing and both portions of the chicken fries were incorrect! Won't be ordering again.

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Sophie Channin . 2021-04-17

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Queued to then find they don't accept the BK App so no deals or offers. Staff very helpful and apologetic, can't fault them

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John A Thomas . 2021-04-11

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Amazing burgers. Chips had too much salt on them though

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Rhys Jones . 2021-03-23

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Food poisoning that's what I got thank you burger king of sarn park services Bridgend Wales. Spoke to the head office.

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Colin gareth Hills . 2021-02-21

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Store didnt have the deals as listed on the Burger King app nor the new burgers being advertised, a meal that should have been £15 cost over £23... won't be hurrying back to this store

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Daniel Lent . 2021-02-11

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Very impressed with Covid procedures and staff were very helpful.

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Deli1961 . 2020-12-02

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Friendly staff and quick service. 👍

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Nicholas Alderton . 2020-11-25

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Delicious. Good Covid measures in place. Pricier than other fast foods but tastier.

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Amie Hibbert . 2020-11-20

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Ordering system is a little odd/slow but incredible food!

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Rhys Griffiths . 2020-11-15

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Very expensive Small portions Quality of food average

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Delyth Samura . 2020-10-20

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Fast service but cold fries and staff not wearing any PPE

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Andrew Wilkins . 2020-10-06

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Always fast, fresh and friendly :) 🍔😍

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Owen Bennett . 2020-09-26

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Very helpful regarding allergies

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Kelly Demelenne . 2020-09-22

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Quick service, hot food, staff could have been a liitle more friendly

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Gareth Holst . 2020-09-15

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Missed this, always taste really good, fast service, saving much time on busy day. Thanks .

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Simona Latko . 2020-09-08

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Filling and better than MacD anyway. Pricey though.

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kar wheel . 2020-09-06

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Exactly what you would expect from a fast food burger place

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Dan Gibbins . 2020-08-31

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Really great service ordered click an collect but messed up the store we had to collect from my fault not there's but the sorted it out straight away

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Luke “EVILshockwave” m . 2020-08-30

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Always had nice food but it is expensive for what it is, although id imagine its because its a services rather than a standard store. Also dont order a triple angus burger, its huge! Always clean and friendly staff each time ive been there.

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Matthew . 2020-08-26

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Picked up coffee from here, not as good as Costa, but as good as coffee from McD.

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Mathew Vaughan . 2020-08-07

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Very very expensive and they don't accept the vouchers

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kristy rees . 2020-07-29

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Nice food however they have messed up my order countless times staff are very nice tho

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Jack Freeman . 2020-07-29

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Quick service although Staff rushed you.

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Carrie Davies . 2020-07-19

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Not been for years please with the quality

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Christopher Shepherd . 2020-03-17

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It was clean, but food was dry and felt like it had been standing and just binged to warm through , I think I could have almost counted the chips 🍟 😏

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Ann Monksfield . 2020-02-20

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Its Burger King, what else is there too say!!

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Baz James . 2020-01-28

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A standard and class all of their own tasty, fast food most 20th & 21 st century people have grown up with.

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Thomas Dempsey . 2020-01-23

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Cannot believe the price of a large meal at this store!!!! Over £10 for a large meal!!! Walked out and went to mcdonalds down the road.

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ryan delaney . 2020-01-16

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Food was ok. They do not accept the vouchers off the Burger King app as expected; although they do advertise the app along with the vouchers on the slips of paper that they put on the trays. Personally I think if they dont accept the vouchers then they should not advertise them in any way as this could be misleading.

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Stephen Treharne . 2020-01-14

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The food here is really nice. As a family we always choose burger King over Mcdonalds as you get much better quality food and the burgers actually taste like beef. The portion sizes are brilliant for the price you pay.

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Stacey Evans . 2020-01-13

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the bun was so dry the chips were taste of oil the latte was not great

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Michelle Barton . 2020-01-01

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Slowest service ever and not even busy and expensive.

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Jim Hammond . 2019-12-30

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Burger King it's a very good to stop at when travelling good food

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Keith Golding . 2019-12-27

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