Burger King in Bridgend

Ordered a whopper, which was not very warm. Some of the lettuce was actually brown in colour, which is disgusting. Won't be going here again.

you changed the delivery time food was cold

Requested for ‘no bacon’ but it was added to my meal anyway.

Driver very polite, and food was delivered hot, was very enjoyable and tasty.

Something is either always left out or wrong.

I ordered an expensive Angus burger, but the

Ordered chicken, got beef! Ordered onion rings, got chilli cheese bites! Absolutely ridiculous!

Phenomenal customer service from staff and attentive service regarding dietary needs. It was blatant they cared. Wonderful experience.

Loved it much better than McDonalds you get more for your money. It’s always warm and the ordering process is much more efficient

Was last of 3 stops and stone cold unedable food. Going in the bin, but looks like I can get £5 credit back from my £20 spend. Bank claim made.

Item missing and wrong item delivered

Gave me the wrong food i Ordered Burger King and I got KFC which I didn’t order cause the driver got it wrong and now I’m waiting longer for my food

didn't get my full order, my child didn't receive this fries or drink

lovely food, nice and hot and was given out at a fast speed. The staff member who gave me my order was a boy called Tom who was lovely, he was alone and managed to give fast service with a smile :). The man liam was also very sweet towards his staff members and the blonde girl was also very friendly. over all a fantastic experience ! was on friday the 15th 2:30

Just ordered something from Burgerking it saids delivery and its not

Great friendly staff and good food

> No cheese on burger. When I ordered it with cheese? - Food cold also.

Not receive my order it said delivery

Food was cold, delivery driver was on time and polite as always

Incorrect order . Not my food given to me. Gave me the wro g 1 st ti.e, and also second time what happe s now????

Totally wrong order was delivered by a delivery driver too busy talking on his phone with the food tucked underneath his armpit

Friendly and polite driver, on time, good food

Burger King forgot one of my items. other than that my delivery was great. Great service, on time and really nice driver.

Very polite and friendly driver, good food

driver got lost couldn't speak English

The food was cold which spoiled the experience

I did not receive a double whopper, they only gave me a single whopper, and it had ketchup/mayo/pickles/etc on, which I asked them to remove.

Drinks missing food was cold when it did arrive

Food was lovely but service takes a long time it was About 20 minutes before I got my food

Ordered two meals and got one. Now have to wait days for a refund as unable to contact anyone. A joke customer service. Last time I use this service.

Chips tasty like there been rewarm up so wasn’t nice at all and the burgers was just warm too also wasn’t that great.

Quick service, friendly staff and food was all great.

The chicken nuggets in combination with the sweet and smokey BBQ sauce are to die for. 😋. Combine with fries 🍟, some onion rings and a drink and you're in heaven 😍

missing a whole meal and no way to contact them. not happy at all because its the second time my order has been messed up here and again couldn't speak to anyone

As I'm disabled and basically house bound, I can get up and down stairs without carrying anything in my hands, The Driver left it on the DOOR STEP AND WHEN I SHOUTED THROUGH THE INTERCOM AND OPENED THE DOOR SO THE DOOR WAS OPEN HE THREW IT IN???

On time, order complete and very tasty!

It's just sad, the employees just doesn't want to be there, the looks and sad/angry faces when they dealing with you, or when you ask them for something and they just ignore you, really you can fing another job, if you don't want to be there...

I called in here a few days ago to pick up a meal before making my way to the cinema and to say it was disappointing would be an understatement. Firstly, all the order kiosks weren't working. This isn't a huge deal for me because I don't actually like them anyway, but it doesn't look very professional and gives a poor first impression. That very quickly brings us on to the bigger issue with secondly, when I went to the counter to order, I was then told that they don't have any 'patties', by which they mean, burgers. To put this in to perspective, this establishment is called: BURGER KING. *** Approximate start of frustrated rant *** They only have two words in the name of their organisation and one of those is the word 'burger'. The only thing they definitely need to be sure they've got at all times is burgers. Customers will often accept a lot of alternatives to a lot of products, but it's as essential for Burger King to have burgers as Pizza Hut to have pizza or KFC to have chicken. These products are synonymous with each respective business and typically the only reason why a paying customer might visit. It could easily be described as their core product, given that their entire business model is built around it. In summary, under no circumstances should any establishment within the service industry run out of the product they provide as a service or else in this instance, they'd no longer be providing the service that perpetuates their business and may soon find themselves no longer trading. *** Approximate end of frustrated rant *** Anyway, my daughter had a Chicken Royal and said it was ok. That said, it was £9.49 and she wasn't paying, so in context, I had nothing to eat from Burger King and paid nearly a tenner to watch someone else eat a chicken sandwich. Good value for money? No, not really. As I sat there in the food court, I could hear all the other 'would be' patrons storming past us from the counter, empty handed, red faced and muttering angrily, no doubt in the same disbelief as me that Burger King didn't have any burgers. In summary, a poor dining experience.

Not sure if it's the standard service here at this branch for a Saturday night but we just wanted to grab something quick on the way to a show in Cardiff. They currently have 1x staff in kitchen and 1x staff on counter, seems like they're processing 1x order at a time but still very slow service at that, they're not even rushing one bit at all, despite a queue of orders and other fed up waiting customers... 30mins ongoing, this is ridiculous for a service station! I'm gonna be so miffed if we miss our show.

The food was cold and the order was missing the special offer that was advertised plus I ordered cheesy fries and I didn’t get them.

pathetic amount of fries 🍟 and missing the sweet chilli sauce I ordered

delivered on time but stone cold and my bacon dbl XL with extra bacon came with no bacon. very disappointed

Nice clean and tidy area but a little bit expensive

Our order is wrong we are missing a steak Angus meal my whooper had 2 patty which I didn’t order I’ve paid £60 for this. How do I get my money back for missing items???

Worst burger king i ever experienced, the ordering is horrible and doesnt even work. Ordering by phone is just simply not possible at all. The Kiosks are lagging like hell and probably run windows 95. Avoid this at all cost

very fast delivery and good food

If you like BK say to the other one then it's ok for when on your travels but actually I travel to sarn services just for a BK from Port Talbot as I like them compared to McDonald's

Geddon Burger King, I always enjoy a good whopper meal! Today's was awesome! 💯

My order says it’s been delivered but hasn’t and I can’t get hold of the place great so the driver stole my food

I was slightly disappointed with the portion sizes of the double cheeseburger as it was quite small compared to the whopper. Food was served within 3 minutes to an adequate standard. Food tasted adequate for fast food standards. I also noticed that the coke was sweeter than McDonald's and that the food was more worth the price paid.

Polite driver, on time and still hot

The food was amazing and still hot! Very happy customer 🌟

Was not delivered. Had to go and collect.

Rating a two star, because I can’t rate the food because I’m still waiting for it! Honestly, had to use a calendar to work out how long I had to wait for my food…

My order has not been delivered!

Kids meal missing nuggets meaning my son had nothing and the burger was incomplete. Shocking food quality with a clear lack of care and attention

Unbelievable, a cold hamburger costs €4.50, a cheeseburger almost €6. It was also cold and there was no grill here. Rip-off with extremely poor quality. Be careful when ordering.

Ordered 2 meals both burgers plain nothing on even says it on the receipt but apparently they can’t read that and came with everything on. Waste of £35

Delivery driver very polite quick service

The onions rings were missing from the order.

Quick delivery. Chips piping hot. However burger was so stale it was difficult to eat the bun. Very chewy, dry, flavourless. Won’t order again

Lovely food and fast delivery. Thank you :)

lovely friendly delivery person food was delivered hot and very tasty as always

food was ice cold ! couldn't eat and missing 2 items shocking won't be ordering again !

Waited over 15 minutes for 2 drinks and a burger when it wasn't busy.

The food was OK as with all fast food sometimes it's great the next time it's not that good. It is expensive for what it is the burger was not all that warm and very messy

It's a Burger King. Was very busy but still fairly quick. Food was exactly you'd expect, so good to match expectations if not gourmet. It's in a fairly small service station with not so many seats

Didn’t have my chicken nuggets

The angus burger is at least a proper burger. There are many American burger places but few offer anything to compare with the angus.

food quality was not Burger Kings fault. it was all down to the delivery, watched the driver go the long way round on the map. the food was cold by the time the driver got here

More work, less talking for stuff needed some adult managers

Order incomplete. Only one of the items correct, one incomplete and another missing completely. Not the first time either.

My food was missing Diet Coke for the bacon XL meal. Also, I requested for a sprite that never came.

fries had a funny after taste to them and forgot my mayo. Overal came boiling hot

Worst burger experience I've ever had yesterday, the burger tasted off, the rest of the burger was almost like it had been cooked days before and just left warm, the fries freezing .. absolutly dreadful and cost £31 !!!! Never ever again will I visit this place

What an experience! I will never order from Burger King sarn park again. Food was freezing cold. Burgers were hard and so were the chips. We threw the food in the bin and cooked at home it was that inedible. I’ll be avoiding this place in future. I’m not having a great experience via justeat recently. I will give one more try then stop using this service.

Burger King charge for dips, I paid for 2 and didn't get any. The driver and wait time was good though.

always good burgers well pleased

Whats the point in having a phone if no one answers... Im missing a whole meal, called 10 times to recify as i shouldnt have to reorder and pay for another delivery

Lovely meal, served hot and a pleasant driver, what more could you ask!

No stars yet again wrong food arrived

Waited 1 hour for my food to be delivered. Food were cold burgers were cold, chips were cold and soggy. Not very happy

Food was lovely however items were missing and no one would answer the phone! Shocked and very disappointed, will not waste money here again

asked for it asap and was delivered promptly. Unfortunately the burger was not as nice as usual. I think it had been standing to long and was a bit dry and cold. Driver was was good though

The food came with the drinks in the same bag, which also had no sauces with it. The whoppers were bland and one of which didn’t have cheese on them it was just completely plain. Overall delivery time was good but the food itself and packaging wasn’t up to standard and resulted in very cold food

No matter where I order from, if I order dips then they never arrive

Missing items and cold when arrived late

I wanted to make a meme of the Olympic symbol but was missing one onion ring and now it’s an Audi. Nobody likes Audis.

I order food and did get the correct amount of items I ordered

food was cold and my daughters burger was missing not very impressed as it was mother's day and that was what she wanted to buy her

I did not receive my onion rings. I paid £2.99 for 6 onion rings. This is not the time this as happened when I’ve ordered from Burger King….. Last time it was fries.

order peppercorn fries £5+ and cheesy loaded fries £4 . 2 CHEESY FRIES TURNED UP second time ordered from burgeoning and have had problems with order didn't make a mistake collecting ££34 .not impressed

Was delivered early nice and hot and nice polite driver

the delivery driver was awful and he sounded very annoyed on the phone didn't bother delivering it to my door he left the food on the apartment building steps without even notifying me I had to go looking for it

Amazing would recommend it to anyone.

Absolutely shocking brought wrong food paid 35 for Burger King missing 3 side over chips given wrong burger !!

Wrong order turned up. Payed for a memphis double an received a memphis single.

Double burger ordered, single delivered...

I’ve paid for spicy mayo but didn’t receive it. Not very happy

Asked for cheesy bacon loaded fries and only had regular fries