Burger King in Luton

Try to ask question at the counter, three members of staff in front of me and no answer for 3 minutes, poor show

Staff super friendly and helpful

Suja was excellent. Promote him as a manager.

Compared to other burger kings they clearly don't care about customer service. I guess at an airport there's a lot less competition

Delicious food and good environment.

Worth not getting here, Try Duty fee area cafes!

Bilal was very genuine and kind to us. He welcomed us with a very big smile☺️ Thank you🙏🏼

It was a great experience good food, recommend

Cold chips, coffee latte that almost only water, no cash payments possible, card transaction gone wrong. Staff not helpful at all.

Fast and friendly staff especially

Very good service and friendly staff

Nice Environment. Good service by Hasan

Good experience, nice atmosphere

This place is amazing - the food was super good and the service was great. When i left, i forgot accidentally my reading glasses. The stuff collected them and they were kind enough to keep them there safe until i came back to pick them up, a few days later - really appreciate it! The customer service is excellent - thanks a lot! Special thanks to Rayham and the cleaner who found and kept my glasses safe until i went back!!

Wow what can I say Manish has very good customer service skills and is always very polite and will make you smile. Raju on the other hand made me a very delicious burger. Will definitely be coming back here very soon!

Unpleasant experience today at your store. The female staff member serving me was rude, didn’t make eye contact, she picked up an already prepared packet of chips (God knows how long were seating there at The store wasn’t busy) and when I asked if that was the large portion, she said “yeah” and turned her back continuing chatting with her colleague! So I end up picking up my own ketchup which was just below the counter, a medium-ish size chips which are dull and old! Well done Burger King Luton!

Manisha from the airport was a superstar, was happy to make an exception and serve us although they were planning on closing as we had little ones with us. All staff members great.

Bought a coffee fpr first time and will be the last. A cappuccino taste was like the beans were burned. So I definitely prefer to pay one more pound at Starbucks. 10 min to do a coffee.

Very friendly and food was good.

Wery tasty food and good service

Do not stop here, even if you’re hungry. An absolut modern disaster. Food has no taste, milkshake is an air filled plastic vanilla tasting liquid, no joy whatsoever.

This food was excellent, I enjoyed everything my name is Nsama Chanda thank you very much for the food

I really enjoyed my chilli jam double whopper here on 16/08 at 7pm. Well done guys ! The manager should organise a maintenance team to remove flaking dust above the drink dispensers on the trays in the ceiling. This may fall down on customers food. Also lighting is full of dust

My son, who was fine, vomited as soon as he got on the plane after eating, developed a fever, and was sick for two days. I was diagnosed with food poisoning by a doctor at a large children's hospital in the city I arrived in.

Good food to grab before security! Surprised by the cleanliness! Special shoutout to Aminul for being friendly and helpful

Luton Airport is more cozy and nice than I expected.

Food is dry as sand, camels would love to sleep on it 😌

The service is delicious and delicious

Sheheen served me and was very kind and gave me the best customer service in such a stressful time! Food was nice and hot!

Good food. Amazing staff. Clean and tidy.

Mamun is awesome guy and really helpful

Great experience, clean place and friendly staff. Thanks Elena

Brilliant staff, especially Aminul

Everything was great. 👍 it’s good to have Burger King at the airport

Horrible food, don't eat here. It's the worst burger king I've been to. The rocket on the burger looked lt was yesterday's. It looked liked the burger had been sat on. Don't eat here.

Great service. Appreciate Miftaul’s kind nature with my order. Made me feel welcome at this place :)

staff was very nice, service very fast!

Standard Burger King, fairly clean and with plenty of seating. Decent place to kill a few hours and charge your electronics when waiting for transportation.

saved us while we were waiting because of a delay 🙏🏻🙏🏻🙏🏻

Ordered a breakfast sandwich and expected something to reassemble the pic from the advert board. I received a soggy sandwich and some uncooked hashbrowns for a tenner.

Lacey really had a great positive attitude and made my flight being delayed funny

The service sucks. Told the guy they didn't put extra cheese in my burger, he grabbed my receipt and kept yelling that my boyfriend's burger had the cheese not mine, I checked again, then he took my burger back to add the cheese, which I think was unsanitary. Anyway the food was good but don't customize your burger otherwise they might mess up.

Crispy chicken burger was on point with the regular meal. We were 7 people ate from there. Food was really good and staff was quite friendly.

Used to get two burgers and a small fries for <4£, now a single teeny-weeny burger costs more than 4£. I really think the burger is smaller than used to be as well. It literally took me 5 bites to finish it. A few more bullet points, for things that should "just work": * It wasn't peak time, yet the service was slow, 10 minutes. * The touchscreen was impossible to scroll, it kept opening other screens. * In the customisation, I could remove pickes up to 12 times, there's definitely not 12 pickles in that tiny burger... * When paying, it asked me if I want to pay by card or by card, very puzzling. * The screen showing the in progress orders was showing numbers about 1000 lower than the current numbers being SHOUTED out. * Ordered for "eat in", and got a paper bag with the tiny burger inside, what a waste. * Upon finishing I was hard pressed to find a bin, had to walk around the restaurant to find one.

I don't normally do reviews but Suja was very very helpful, burgers were very hot and delicious

Really enjoyed the food and ambience was also great. Mamun ahmed did a great service

Great food, great service Cheeseburger was so tasty!

Very delicious food. Everything available at reasonable price. Really enjoyed 😉

Very good service by Mr. Mamun Ahmed,you should make him the manager in here! Very kind and always smiling 😊 makes my journey pleasant full.

Mamun Ahmed is a very nice person and is very helpful

Beware, they are selling whoppers for £8, kid you not.

Was very quick service and food was nice

I have never eaten worse quality food in a fast food restaurant. The meat was as dry as the soles of shoes. The cheese sauce drizzled over the fries reminded me more of some kind of plastic waste. And the chicken in the other burger was eaten by someone else before me. And the onion ring is 100% made of plastic. Any other sandwich place nearby is worth more than this. I don't recommend it to anyone.

I do not recommend waiting for the next plane at night next to Burger King, the cleaning staff does not care about you, they listen to music very loudly from a private speaker, no matter how tired you are, you have to listen to this wailing I do not recommend waiting for the next plane at night next to Burger King, the cleaning staff does not care about you, they listen to music very loudly from a private speaker, no matter how tired you are, you have to listen to this wailing

Many drinks to choose from, solid prices and good atmosphere.

Manuel is very friendly, helpful assisting with orders, recommendations and all round a great character

Food took ages to come out. Was cold. Lots of seating but pretty busy. Had to get staffs attention to wipe table clean so we could sit down

same taste all over the globe. glad to choose eating here.

Even open early in the morning, servers are nice and kind and always available to our service, very nice I like it :)

Very clean and nice atmosphere. The workers are very nice

Manuel was so helpful as I wasn’t sure what to order and he adviced me what to get with the biggest smile amazing worker!!

Had a fantastic experience would definitely recommend, food was 10/10 and service was excellent. Was served by Lacey

A very good place for breakfast item. I will recommend to everybody for come to this place.

£10 for a whopper & a bottle of water

very good place, there are plugs to charge and the staff is good, it is very clean and tidy, this place helped me a lot to wait for my flight

Clean environment and friendly staff! Vegan burger was lovely.

Good service Good good Nice place

no coffee at 23:24 10/05/24 🤣🤣🤣🤦🏽‍♂️👎🏽👎🏽👎🏽

Very poor, rude and impolite staff. Food is good, but the services are the worst as possible, bad atmosphere. I bought 3 meals and they gave me just 1 mayo. Neve more. Horrible experience, try spend your money in another place. For owners: try select better peoples who work for you to avoid more and more frustrated and angry costumers.

the screen show the meal is ready, but when you go to pick up, they say its not and i have to wait till an emploee shouts your number in an indian accent

I wholeheartedly recommend this place. Mamun is a great and warm person from staff who always offers me a wonderful help, assistance and a good word!

Rayhan was the best service for me Thanks

The worst service ever. Not recommended

Service is always great. Food tastes good.

Manager present on site Rayhanne very unpleasant with whom I placed my order, almost drunk when I ask him for information, review your manner of speaking to customers.

All good and staff very helpful and friendly.

I've been to the Burger King at London Luton Airport quite a few times. The service is prompt and they have introduced some nice new items to the menu.

Nice service, food was excellent.

Aminul shift manager was very helpful and always smiling!A credit to your company!Thank you Aminul for making my visit a pleasant one

More cheese sauce needed on my cheesy chips apart from that was decent tbf xx.

Excellent food and service. Yum!

Really friendly staff Poli she is the best, they are really good at what they do. There was a lot of crowd but they made sure they welcomed and wished everyone. served on time and the place was clean. Really appreciate them.

Very nice, good experience and food.

Sockets to plug a laptop, lots of quiet places to wait for check in, good burgers

Another job well done with mamun

We enjoy the food and the service and the staff are amazing helpful specially thanks to Mr. Mamun

Nicely salted and well seasoned chicken

I have got my order exactly how it is on the picture and I found it pretty disgusting as I was given food like for a dog and also staff member didn't look like she pays attention to her job but food is alright

Enjoyed it , satisfied with staff services and location

Anjana was a very fantastic person. He gave exceptional customer service and was smiling all through even though I had extra requests.

Delicious & quick meal before heading to the gates for a flight. The place is large, clean, and with comfortable seating. Friendly customer service is a plus, too! Aminul took my order and he was professional and friendly. Keep it up, BK!

Staff were lovely, the food was fresh. I ordered the new smokehouse crispy chicken burger and it was really good. The place was clean too, which others don't always manage. It's also nicely decorated with this wall of retro images. It made waiting at the airport much more pleasant.

Call this fast food. I have never seen a whopper take 15 minutes to make and serve anywhere. I swear there were 3 people employed here. Skip this place and go elsewhere

Kind personel, freshly made food

Absolutely awful experience. I would give them zero stars. I am a vegan and have been ordering the vegan bean burger ever since they relaunched it again. I ordered a vegan bean burger only to be given a bean burger with cheese and told that the only vegan option is vegan royale. As you can imagine I was fuming as this burger is not cheap. They changed it to a vegan royale which was absolutely disgusting. A bunch of cowboys running this restaurant, and the managing lady at the front is so rude. I am completely put off burger king. Do not trust burger king. Absolute joke.

great food, fast cooked, great taste

Mamun was really helpful with my order!

My partner got sick, vomited and had diarrhea for two days...

After flight at 4pm I got off at Luton and went to Burger King. I ordered a slightly more expensive Aberden Angus sandwich with two pattas. I returned home around 9 p.m. I started vomiting and had diarrhea all night long, with a temperature of 37.5 degrees.

Best Burger King I've ever been to👍🏼👍🏼👍🏼