Burger King in Northampton

Ordered a 5.99 meal and got charged extra. Never ever will visit burger crap again. Management don't explain or can help the issue . Charge the customer its not nice I don't care about sugar if the meal its 5.99 then its 5.99 simple.

Nice service and very attentive!

BEWARE THIS ESTABLISHMENT IS NOT CHILD FRIENDLY. Went in with a freshly toilet trained 3year old, my husband went to the desk to order whilst I who had run down the street carrying said 3 year old because she badly needed the toilet, tried to enter the toilet. There's a code box, the cashier wouldn't give me the code for the toilet (with a hopping toddler asking why she couldn't use the toilet) until my husband had paid for the order. PRIORITISING MONEY WHICH WAS OBVIOUS YOU WERE GETTING ANYWAY OVER A 3 YEAR OLDS NEED TO USE THE TOILET IS DISGUSTING AND TERRIBLE CUSTOMER SERVICE. Needless to say we refunded our order and ate elsewhere. BEWARE THIS ESTABLISHMENT IS NOT CHILD FRIENDLY

Food was served hot . Cheese bites were the best . Staff is really friendly . Must try chicken royale

Very bad behaviour from staff, with hijabi one black woman very loudly saying something in their local Language in the morning, feels like she is the boss here, the service is very slow, fries are a bit cold. Over all bad service, bad behaviour, they Didn't give priority to Customers first.

Very good service. Burgers are very nice with good quality. Even the service is much faster than expected. Try XL Bacon & Chicken Royale much recommended.

The staff was very friendly. The food was delicious must try the onion rings and chicken royale

very nice atmosphere and they serve hot food as well and manager is very nice

Literally told me my online order had not come thru when it had - and refused my order. When it had already been deducted from my main banking account - awful manager without a single care or compassion. Really terrible fast food experience.

Very good food and good service

Customer service worry route people

Ordered the memphis double whopper burger with no bacon as I don't eat pork for religious reasons and they gave me it with bacon!!! I took it back and told them and they just tried to take the bacon off and hand me the burger back, this is disgusting customer service and very offensive, I'm really disappointed being a loyal customer to you guys for over a decade, please rain your staff better

Top class customer service people with smiles on their faces, the manager Akhil is high class. All restaurant very professional

Dined in for a quick meal, and there was a customer arguing with the manager for no reason. It was quite hilarious as the manager was in the right but overall a good experience

Good food delivered on time. Came with my family ordered food it was very fast as go. Staffs are very friendly. Good looking and maintained their dignity to the customers.

Good food lovely staffs. Friendly staffs.

forgot about our order, we waited 30 minutes.

Missing or wrong items last 3 times and stone cold the last 2 times. Ordered today at 5:20pm,still waiting at 6:45pm,estimated arrivals were 6pm/6:10/6:20/6:30/ 6:45 and now 7pm..It's a joke

Half the order was missing and was cold

All cold food, cold drinks is in side same bag as burgers and chips very unprofessional

Missed my little sisters meal she was devastated and food was cold. Paid 80 pounds for it…

Pitched up at 2040 on a Wednesday evening to get something to eat and they were closed! So much for the 10pm listed on Google and apparently recently confirmed.

food was lukewarm at best as it was prepared at 7:33 and delivered at 8:16 according to the receipt

After waiting nearly an hour, the food arrived with an item missing. We can get a refund but not the option to receive the missing food. shame as we now have to buy something else!

Waited almost an hour for the food to be collected from the restaurant and when it arrived it was cold

stop saying delivery is 20minutes then keep changing to delivery time 3 or 4 time😤

Didn’t include the 9 chilli cheese bites supposed to be included in the deal

ice cold, no tracking and almost an hour after I ordered it

Order was cold,half of it was missing. Requested refound for missing items but still waiting....

I don't think I'll be ordering from market square again, as the courier sent me someone else's order, I don't want to wait 24 hours for a refund, I'd like my order that I paid for. also I called the store and the woman i spoke to didn't even understand what I was saying. I'm very frustrated and annoyed at the incompetency of the courier delivering my food.

Food was not hot, this could be that the cold drinks are kept next to the food, also as we saw on the map other delivers were made prior so was delivered 1 min to the max delivery period given but again prob affected how hot the food was

Food wasn't very warm, suggest packing the cold drink separate

Just ordered a cheeseburger (told it only came with bacon) and 2 plant based whoppers along with 2 orange juices and a coke. The only thing that was right was the cheeseburger and coke! Got 2 Fanta orange and 2 vegan royale - which was greasy and disgusting! The member of staff taking the order spoke little English and didn’t seem to understand what I wanted - which bore out when the order came!

Order never arrived and I had to call to find out this was not going to be delivered they did contact me at any point. Will never use again

Lovely food, and amazing stuff and the music literally were my fav! Additionally I love how clean it is there)

Polite and professional delivery man

The staff hardly speak English! I couldn't understand what the staff member was saying and accidentally ordered onion rings instead of cheese bites. Purely because I was fed up of asking him what he said I just ended up saying "onion" because that's the only word he said that I could understand. There was also a left over tray of food and used napkins on a table near me. Not only are the staff ignorant but the customers too. Definitely not recommended.

Yesterday I came with my family, and the food was very nice and the environment with a stuff were polite and friendly, I highly recommend that place!!!

Always dining here, because the food they serve is unbelievable!

Such a lovely place to go with friends, or even a girlfriend😉, the satisfaction they gives, make it worth to go there.

Food was served hot, was happy about that, the only thing that pissed me off was the rude blonde haired male staff. He explained to me I could get 2-3 sauces with my order, I must have misheard him and told him the 2 sauces I want and the 3rd sauce he could decide for me because I couldnt decide, he told me “this is now how this works” and laughed at me and walked away, not even a “have a good day” or anything. Also when i was placing my order bro didnt even greet me and just stayed silent till I started telling him my order. Rudest staff get him fired!

I would rate this a 0 if I could. Worse experience I have ever had in a fast food place, I ordered a LARGE bacon cheese burger, and got a SMALL burger, no bacon no nothing. I ordered a CHEESE BURGER. And then got chilli cheese bites? What the hell is this. I went up to the counter to change my order and then they gave me the extra burger with NO CHEESE. I ordered one load of fries aswell and got charged for two? BAFFLED

Stone cold and took over an hour to be delivered

When the food arrived it was cold. It was kept in the same bag as the cold drinks, which obviously cooled the food. Really disappointed.

I am disgusted with just eat, the courier msg that my food was delivered and it wasn't, I live in a apartment block and asked if they ring me and they never did. I will not use just eat again

Good never turned up probably not the restaurant and likely the delivery partner but still

the order delivered very late. the delivery time was 8.45 pm but it arrived at 9.15. the delivery guy was unsure about which order to deliver.

Absolute joke no onion rings and missing chips! £25 for a burger, drink and ice cream!

Food cold on delivery and late

Cold cold cold not edible not happy!

food turned up on time but all the sides taste like onion rings , the halloumi fries tasted off . normally the food taste a lot better

put on order no tomatoes no rocket and no bbq sauce so ruined my lunch

keep putting cold drinks in with hot food. wrong drink was sent and all food fell though bag common sense needed.

The overall experience was really good, the food was really good but the price is bit costly. The atmosphere in the restaurant was really welcoming with the staff being so friendly and the manager helping recommend items on the menu.

Staff is kind and hygiene. Thanks to Manager Akhil for taking care of us :)

The staff were very friendly and the food was served hot. I appreciated how both the staff and the manager showed great care for the customers. The overall dining experience, enhanced by the ambient music, was excellent. The female manager was very polite and always smiling, and the girl team member was also very friendly.

very dry Whoppers with falling apart buns. Quality gone downhill !!

Went there this morning with the class to order some cookie dough ice cream. It's my first time going there. I never tried Ben and Jerry's; this is amaaaaazing! I couldn't quite understand what one of the staff members was saying, though. I don't know if this is the correct one I'm reviewing or not.

Well Presented Hot Chicken Royal Meals, Very Tasty Chicken Patty in a Toasted Bun. Including our Onion Rings, and Cheesy Chips, & also our Bottles of Coke Zeros. Thank You 🤩 Very Much. Will Be Back Soon.

Manager pasha was good he helped my granny open the door when we were leaving food also good

The food was Stone Cold and inedible. It was delivered by bicycle along with other deliveries en route (judging by the route taken and time spent in other areas according to the tracker). Refrigerated drinks were packed with hot food. Even the delivery man said to was too far to cycle. I think the outlet should either reduce their area or employ more suitable delivery options (car or motorcycle with hot box) for orders that are further or multi-drops.

Ordered 2 meals one came just fine the other meal came with no meat patty just a bun with ketchup and cheese what a joke useless staff!!!

I asked the driver where the drink from the meal was. He tells me he asked them and they said there was no drink in the order. I told him that makes no sense because it says on the receipt what was ordered. He argues at my front door telling me no drink was ordered. I show him what I ordered and what the receipt says. He keeps telling me he asked at burger king if this came with a drink and they said no. I believe he is lying. Why would he ask if there was a drink when his job is only to pick up and deliver. Also expected a tip.

Food cold. Beef being cold is a health hazard. Unacceptable. Won’t be using just eat again. Refund requested.

food was delivered very late and had been on a Scooter all over Wootton and East Hunsbury for almost an hour before being delivered.

Person delivering got lost and could not speak english, was not listening when I tried to give directions. Communication poor. No people skills at all.

Hello my oder id not at home i m still Wait

I did not get all of what I ordered

The food was not cooked and they gave me the wrong order

not the restaurant fault, spoke to them and the courier had my order for over an hour, was cold when it arrived, didn't even apologise for the wait.

The burgers are good. I didn’t like that you need a code to go to the toilet.

£30 for a cold Burger King. Shocked.

food was cold chips was cold and hard had to put it in the microwave to heat it up

All 3 of my whoppers were stone cold .

I ordered two double whoppers. One without pickle. Two whoppers came. Both had pickle and one had only one patty.

Burger was ice cold and not edible, Fries were good.

Both Chips were freezing and stuck together and both onion rings were flat

Food said delivered and never was. Haven’t had anything and I spent £50. Not happy at all.

Didn’t receive the drink to sauces I ordered.

the delivery driver kept going down random streets and by the time he got here the food was stone cold

Where are my chicken nuggets!!!?????

Staffs were very friendly and the food served was hot. I liked the way the staff and the manager cared about the customers and the overall dining experience with the music was very much ambient. The Female Manager was very polite and always smiled.

The food has arrived absolutely freezing was tracking the driver you can see I’m going round and round all over the place time Kept getting later and later I want a replacement or a refund immediately please

An amazing place, lovely food . Main important thing is customer service ❤️🔥

Service pooring. Manger female and a staff both girls unprofessional and rude. Laughing and messing about and laugh at customers. One wipe her face and nose without gloves or washing them after. Manger female thought it was funny .. typical outsides from this uk town. Won't be back.

Food was cold had to throw most of it away

never received my order !! not happy won't be using just eat again.

Woman wouldn’t knock the door even explaining how to get to the door she has then marked it as delivered but never showed up I want every penny back this is disgusting

first order cancelled for no reason. replaced the order and got delivered fine?

The delivery driver told me he had to stop off at his sisters house and my food was freezing cold

Ordered and paid for double whopper with 9 onion rings, received single whopper and 4 chicken nuggets. Ordered whopper meal no tomatoes no pickles, received with pickles and tomatoes. Very disappointed.

Went to delivery’s before mine and mine come absolutely freezing

My food was delivered to the wrong address, so I had to locate my food which by the time I did the food was stone cold, disappointed as I was looking forward to this food as I haven’t had it for a couple years.

Food was stone cold on arrival, driver clearly taking on to many deliveries at one time getting it warm would have been nice.

The wrong drink was added but they did follow the request to put the drink in its own bag.

Food arrived cold and items missing

Get drivers that can read as this is not the first time my order I have not received seriously, how can you deliver to the wrong address?

Recived food what we can't eat, burgers was cold, that much mayo in the chicken royals they was uneatable. I think you should train your staff how to make a burger!

I'm only a 10 minute drive away from burger King and my food was stone cold and soggy when it arrived and the burger was all over the box really disappointing

Ordered my food at 17:41 it said 35 - 50 min wait received my order at 19:43, COLD..!!! Contacted BurgerKing not helpful at all.. I want a full or part refund please..