Burger King in Cardiff

food was really tasty....only thing onion rings very hard.

Paid for sauces that never arrived

I had a great experience at this Burger King. Thanks to the staff members who were polite and helpful and Cassidy they were friendly, polite, and went out of his way to make sure everything we were happy. Very helpful with allergy advice. Service was friendly and was super professional while still being approachable.

Amazing experience today, the manager and staff were so friendly and supportive. I have certain allergies and the manager was really caring and compassionate. Will definitely be coming here again 🖤

Always friendly staff with good service here. Big up the BKUK 😂

This is the best burger king to visit in Cardiff the food is always the correct temperature unlike most others around Cardiff that think it's ok to serve cold food this restaurant is well with a visit the staff are friendly and polite a much better experience

Very clean and colourful. The staff are so friendly especially Eithan. Service was on point. Food was piping hot and it tasted amazing. I will be definitely going back.

definitely the best Burger King in Cardiff for cleanliness, service and atmosphere. Would definitely recommend their loaded fries

Great meal in the restaurant Ethan was so helpful with helping me order off the machine and the other staff members there was great I would defo suggest going there and the atmosphere there was just 10/10 the food was excellent and delicious I would definitely go back there again

Food was nice and hot and the delivery was quick .

Yummy 😋! Beautiful place, clean store, hot and fresh food and great service.

It was a great experience I came here with my kids and the workers here was really kind and it was just a little loud that'd all

I stop here just for some food and the service was amazing I was served super fast and thank you to the worker Ethan he was super polite and nice

just 15 minutes late but no fault of the driver.

Fast friendly service. Good food at a reasonable cost

Mark whipped around like a rocket. He was absolute delight, funny and kind. Food was pipping hot, restaurant was sparkling too

Amazing staff and food was great. Very clean 🧽

Beware if you go to this Burger King after 9pm they will probably be all out of beef😧😂. It’s happened on about 5 occasions for me now very frustrating especially when you only find out after using your reward points.

The food was hot as if i was served from the restaurant

Best burgers ever love the place 😋

Thanks . Really don't like them cheesey bit things.o rings so much better.

The Staff were helpful, the food was tasty and cheap, ordered a Vegan Royale Meal, fries were fresh and crispy, same goes for the Vegan Royale. Mark the Manager is a cheerful guy, always Helpful. I would rate the cleanliness 5/5. Food 4.0/5. Staff helpfulness and responsiveness 4.7/5.0. TOR the staff member is always cheerful and helpful always. I go there almost once every week with my friends.

Decent enough, but there was significant leakage from the drinks machines which meant wet feet.

Manager Mark took to the shop floor like a duck to water. Never seen a man shift burgers with that much grace and decorum. What a gent

decided to come to cardiff for the weekend and fancied a cheeky bk. always a great pick with 10/10 service and delicious burgers. dining area was spotless. what more could you ask for

Quick fast service, got my steak house angus meal in 1.30 minute . Wow super fast service by the manager there named Mark. Thanks for your dedications and great services

I was very happy with the friendliness of staff and how quickly I got my order on drive through Mark was quite friendly to explain to me how to use the bk app

The Peppercorn Angus might be the best thing Burger King has ever produced!

The staff is very polite and friendly

Excellent customer service and good food.

Restaurant was OK, app was terrible. Lost my order and wouldn't let me check in when at the pick up

The Vegan Royale was a delight very fresh and tasty. All the staff are very friendly especially Ethan.

Ethan should get at least 5 stars for his helpful service and good attitude. He helped walk me through the rewards on my app and was kind and patience with me, he’s a credit to the company, very family friendly and great food and clean facilities, will come again

staff are friendly and helpful :)

Went there last night and the place was spotless and the Staff was so helpful , it has to be one of the best BK in cardiff ,

Always preferred BK over McDonald's This place always has friendly staff and food is hot

Amazing, lovely people. We rocked up less than ten minutes before closing for a drive through, expecting everything to be closed. They couldn't do enough for us. Fresh cooked fries, shakes, the lot. They were also the friendliest people. Their Angus burger tastes amazing when you are starving after a gig too!

only half of order arrived and it was freezing cold driver said he didn't care

Burger King has been one of my favourites for decades. This one was the most disappointing I've ever had. I will go back and give them a second chance. However I took my daughter there as a treat, the food was all lukewarm at best, fries with stone cold. Burger buns were so cold they felt like they were fresh out of a fridge. Something was wrong with the drink mixture in the machine which made it taste like very strong chemicals. Staff was not interested in rectifying it at all. I was under the impression that Burger King food was freshly cooked to order, hence the higher price to it's competitors. Nothing about this order was Fresh I will definitely change my review if I go back and things have improved. Maybe they were having an off day.

Amazing service and Nice food. Clean and sensitized, I must say that this is because of the experienced and the magician manager Mark. Thanks to Mark and his team for such a nice and quick service.

Ordered through the app but was unable to collect as they were out of stock of beef. Tried to get a refund through the website but was unable to however, Cassidy that works in the store was able to resolve the issue. Would recommend this store.

I was there they are very good and very clean and food is so delicious highly recommend

I was happy with my whopper and how quickly I received my order I was quite happy with the gourmet fries because of how good caramelised onion was

Best burger in Cardiff friendly staff fast and good quality food thank you ethan

One of the best burgers i've had

I work delivery and these guys are always friendly, it's a Burger King and you will get a whopper if you order one, never busy in my experience

Enjoy coming here as the place is welcoming and I never have any issues with my order

Attended with my family yesterday during a busy period. We were served via drive through very quickly, got our food with no problems, and it was piping hot. Thank you for the speedy service Ethan!

Quickest friendliest service I’ve had at a fast food joint. What a bunch of pros.

Top customer service and food from my favourite server, Cassiddy

Great food, great staff! Very good experience

Best BK experience ever! The restaurant was very clean, all the staff members were very friendly.Lovely place and tasty food!!!!

I ordered a burger meal online and thought I added cheese but didn't. I rang up burger king even though it was my fault I forgot to order cheese a lovely man assisted me and gave me a free meal bless him with cheese in my burger. Lovely manners and very good service. Thank you keiren / mark.

Ethan was brilliant. Such a lovely, helpful guy. They are all lovely staff

Very nice and hot food, very easy to place order as staff were very friendly, would definitely visit again.

The food was good but the temperature of the room was -1*

Fantastic service from great staff, clean store and super yummy food! 😍

Cass and Ethan were wonderful at helping me use the Kiosks and the food was lovely.

The food was what you'd expect from burger king. I loved my whopper. But the place wasn't that clean and there didn't seem to be enough staff. However we asked for extra pickle and they delivered.

Such excellent service, Cassidy was so helpful. Can’t wait to come back for more frozen Fanta ♥️

Excellent service both from Burger King (needed to call the restaurant due to wrong address in Just Eat) and from the delivery driver. Thanks

Lovely staff, nice and clean, good food, was empty 😋

The food quality is edible. I can't except much from chain restaurants and it's not the worst Burger King I've had but it's not one I would ever recommend (especially if you like hot food and polite customer service)

Not the best of experience visiting this Burger King. Staff are extremely rude and lack hygiene. The lad that took my order had the worst bless of Bio I’ve ever smelt in my life it was turning me sick. The food was okay, the portions are extremely good money for value but not the best for temperature as the fries were cold. Wouldn’t go back.

Cassidy was super friendly and chatty. Great food, thank you.

Too slow considering lack of trade

the delivery driver it's not good for delivering. the personality it's not up to date. avoid this driver

nice and quiet restaurant! burger king's food usual quality and excellent till service from Cassiddy we will visit again

Amazing service by Danial great team

Always such friendly service especially from Cassiddy!

Empty resturant, plenty of cars in drive through, Was given two empty cups to dispense my own drinks, After pouring looked for lids and straws unable to find them, Asked at counter, "Here's straws lids are only for takeaway" despite having a recycle point for lids specifically in store, Unimpressed, and pretty sure it's more expensive than a standard burger king prices, won't be returning

Great place great Staff and great food.

Excellent service and cheerful staff. Cassidy is a great manager

Thank you Cassidy for excellent cheery service on a Saturday night! Will be back!

Cassidy is the nicest polietest chap, definitely be going again for his great service

I love this burger king, there is always plenty of parking, they are quick and you know the food is always soo fresh. The staff are really helpful and i always get a warm welcome. Cassidy is always so cheerful, he's the guy who does the drive through. 10 out of ten burger king, keep doing what you do!

Excellent quick delivery thank you

Clean, colourful, fast service. Little more expensive than Macdonalds, cheaper than Five guys. Nice food, however burgers could be warmer. Little stingy on the dips and sauces.

Lovely food, Mark was very friendly during my visit making sure I had everything required before sitting down

Food was delicious staff was patient and caring for their customers and Ethan was very helpful Ethan and the team made my dining experience an experience that I will never forget I shall be returning and recommending Burger King to friends & family enemies and acquaintances thank you for making me forget the reality that is my life by sinking my teeth into a good and honest burger I’ve never seen a burger so honest I’ll be back 👍

Moah was lovely through the drive through very friendly, definitely made my day

Cheap, cheerful and delicious. The food is always great, and the staff are always so lovely and helpful. You can really tell they all work seamlessly as a team, and it’s super lovely when they remember your usual order, despite how many people they must see on a day to day basis. BK quality over any other fast food any day of the week 👏🏻 Ethan, Kieran and Cass, you are all a credit to your company

Great service and food Cassidy was very helpful and friendly

Never a bad experience,staff always friendly and helpful,and food is always spot on

Wow amazing to see a new burgerking everything was good The food was out in no time at all and probably the neatest I've ever had not thrown together The staff all looked happy and enjoying themselves The tables were spotless as well as the rest of the area 10 out of 10 fair play had worse food and service in 5 guys at 5 times the price

As Burger Kings go this is one of the better ones in terms of the food and cleanliness but it's really really expensive.

No option to buy hot drinks from Burger King. Disappointing 😞

Warm food. Excellent delivery, thanks

Lovely premises, always clean, great staff, friendly & efficient!!! Lovely manager who served us, friendly & efficient & this manager went above any others whose name was Cassidy. All the best

Fabulous service from Cassidy, so helpful and very friendly.

Fantastic service from Alex! The food is consistently fresh and prepared in no time. The app also offers great discounts, so be sure to check for deals before placing your order.

Very good quality food and service from the manager on duty.

Friendly staff who go above & beyond every visit

Great service when me and my family visited, Cassidy was really helpful and efficient. Food was great too!

Very freindly staff and really nice food. Cassidy is very freindly

Manger Ethan great service very helpful fantastic food

By far the best in Cardiff, Ethans service was brilliant, food was tasty and hot. Will deffo recommend.

Really clean and up-to-date with friendly and efficient staff. Burger was good too.

Staff were lovely, food came out very fast but was still very tasty 🤤

Mark and Ethan were very kind and patient. Lovely store, and the halloumi fries are great