Burger King in Redditch

Food great, restaurant really clean and staff very friendly

Very clean and food was served quickly . Lovely friendly staff.

Plenty of spaces to sit, easy to order on the computer screens, food was brought out quickly and staff were very friendly.

The staff seem really good and professional but I forgot how shit Burger King actually is and paid 11.50 for a burger meal and feel ripped off,never again

The service was fast and friendly, The atmosphere was friendly and the staff were friendly and talkative

Wrong burger, cold and almost inedible when order was put right. Which the staff made me feel was somehow my fault.Really will not bother with this branch again which is sad 😞

Lovely food, the service was really quick, the lady was sweet as well. Definitely enjoying the food 😊

Best burger king I've been to . It was busy and they still brought our food very quickly

Had a lovely lunch here today, food was great!

Clean restaurant, polite staff, tasty food as always

Very polite staff and food was great

Had an amazing time at this location, far more than any others I've been to. Was served by a young lad who was very engaging and made sure I didn't wait long for my food. The quality of the food delivered above expectation, you could tell they put the effort in, 10/10 would recommend.

Asked to park in the car park even though no one behind. When I questioned this I got a month full of abuse from the girl serving me. I pulled into the car park. The same girl brought my food over and threw it through My open window and ran back. I'll never go back again.

The girl that served us in the drive through could do with a refresher on customer service. Zero manners no please or thanks and certainly no smile. Honestly if you hate your job that much, move on. Food was fine but the drinks were totally flat and all 3 of us couldn’t drink them so they went straight down the sink. Disappointing.

Bad servis . Waiting 30 min in the bay for collection , then finally ended with cold food .....Unacceptable

The food was fresh & hot. The staff were friendly and efficient, and my order was prepared quickly, even during a busy time. The restaurant was clean. Will be back again!

I went to the Foley Drive BK in Kidderminster. When I wanted to order, the till only takes cash no card. I went to the kiosk to order and I found it much easier to order from the app. I open the app, select the Foley Drive BK restaurant and place the order and then I wait. And I wait.... I check my emails and I see the receipt which says Burger King on Ipsley Street Trafford Retail Park Redditch - which is like 20 miles away. I started to doubt myself and open the app to see my location - which says :Foley Drive. I try to ring the number they've put in the email like 30 times to cancel my order and no one answers. Why do you even have a phone if you don't care to answer? Basically I paid for food that I could not get and I could not contact anyone to let them know that the app put the order in the wrong location. Is this maybe a new way for this chain to make money? They place a bug in the app where some orders gets into the wrong store. Customers only realise after they pay. When they try to cancel they can't. The effort to get someone on the phone it's pointless and you realise that basically forget about it. It's not point to complain to any authority cause it takes time and the loss was not a big deal. However for the restaurant if they get just a single customer a day that goes through this issue, and that customer pay £20, they basically get £7300 a year. And no one complains cause for each individual the amount is very small. And even if you want to do something about it, you have no channel. And if at some point you manage to do something about it, they will say that it was a mistake. Similar to what super markets are doing. The price on the shelf and the one at the checkout may be different by 20 pence. But thousands of customers are shopping every day. Almost no one will notice that, and from the ones that will notice only one or two may do something about it others choosing to ignore it. But for. the supermarkets this is a huge profit as they overcharge millions of people everyday.

Lovely place, always a good deal. Adrian so helpful, customer service brilliant. Will be back again soon.

Great service as usual especially from Adrian. 3 cheers.

nice food good service always clean!

I drive up from Birmingham because this is the best burger king by far. Tasty chargrilled burgers, chips are always fresh and steaming, barely any waiting time and polite staff. 👍

Delivery driver stolen a drink and said drink is in the bag.

I haven't received what i ordered. The shop send me someone else order.Very bad experience. Money wasted!!!

Great food great service very fast Terri was very polite

Last burger seemed a little cold

Good customer service, food came out quickly

Very polite staff and very friendly, nice and quiet. And not to loud. Lovely and clean xoxox

Always come to this Burger King. Staff are friendly and the place is clean. 👌

Excellent experience. Clean and tidy. Service is excellent.

We were served quickly and helpfully by Layton on our visit today. Really great service and very friendly!

Absolutely amazing place the staff are incredibly friendly plus the food absolutely amazing Whopper burger number 1 item they do

Pretty appalling really. Ordered through the drive through. I can’t believe I paid £9 for a double bacon burger meal. It was tiny.. and I had 11 chips. Who puts cold bacon on a burger? Very disappointing

Very nice food, manager Adrian was extremely helpful 🙂

Very pleasant experience and layton was extremely helpful

brilliant service, customer skills from adrian were 10/10

Lovley and clean Food was fresh Staff were friendly

I'm surprised this place hasn't gone out of business yet, stone cold food unfriendly staff I could go on but I can't be bothered Avoid

Great service from start to finish. Hot food and delicious thank you! Terri gave us service with a smile 😊

Food was delivered cold. Chips were stale and cold.

Our recent experience with Burger King in Redditch left a lot to be desired. Ordering directly from the Burger King website, we chose two burger meals, expecting everything to arrive as advertised. Unfortunately, when our order arrived, both drinks were missing. To make matters worse, the delivery driver offered us his own fruit shoots as a replacement, which was kind but didn’t solve the issue. The process to correct the order was frustrating. We had to contact Uber Eats ourselves to request a refund, as Burger King didn't provide a quick solution. Overall, this experience highlighted poor service and a lack of attention to order accuracy, which made for an unsatisfactory meal experience.

Absolutely disgusting, £35 for cold food and we had to wait for it...can they tell me why they pretend to cook it but it comes cold as it's been sitting there for hours. No one in there eating because it's terrible. Don't go here

*VERY QUICK SERVICE* How it should be, quick and courteous. (McDonalds on the other hand where the food isn't cooked properly, Fries have gone downhill and burgers are tasteless) So glad I've rediscovered B.K Keep up the good work ❤️

Best BK I've been to, staff were polite and friendly, food was good, restaurant was clean and the sun was shining

Absolute joke of a place literally take ages to do anything

Friendly staff Good food Good service Store is also very clean

Great store, staff are really friendly

Pretty decent double cheese burger tbh. It looked and tasted similar to Maccies. At £2.99 it is £0.70p more expensive, and McDonald's regularly offer deals that include a drink for less than £3.00. BK as a brand still have a long way to go when either aligning themselves against the competition or setting themselves apart. There seems to be no effort or passion in the BK brand. This is no reflection on the staff at this BK. It's the senior leadership who just can't get it right. As a customer, I've tried, and after many years of travelling the country, I still can't see a reason to choose BK over another brand.

Fast and tasty with great service from lleyton green

Leyton was very welcoming and well mannered and helped us when we struggled to use the kiosk. Excellent service

Still an amazing fast food place, always great quality and perfect service. I recommend once again 👍

Really nice atmosphere, I’m Autistic and ADHD and I was comfortable with the noise level, didn’t get overwhelmed at all. Food was great and the service was amazing! Highly recommend 👍

No more good food here(compared with other branch)

Perfectly sound experience, food was made quickly and was hot, the staff were friendly and polite, the dining area was clean and I’d recommend this bk to anyone :)

Stakehouse chicken meal was a banger

Great and polite staff, especially Lleyton he was very helpful! Food was good too

Great place, weekly visit. The only place where my son will eat the fries. Always clean and friendly staff

Very good service. Very good staff. Clean and tidy.

Love the food here come here multiple times a week. good service and food is always warm

Very friendly & helpful staff.. Pleasantly surprised. Highly recommend

Great food and brilliant service

Excellent staff! Friendly environment

Good food but poor drive through customer ordering experience - might explain why I was the only one there.

Had a lovely time with my mate, food was brilliant and service was top tier, our server Chelsea was really sweet too!

Foods always good and the service is always fast.

If I could, I would give Redditch Burger King 0 Stars, the staff are more than happy to accept you’re order before going home, leaving you waiting all night for you’re food to turn up, without as much as a call. I would recommend you stay away from this Burger King. And to management running the place, I recommend you either retrain or get new staff as this service is diabolical. This also isn’t the first time this has happened

It's a great place with great food but coffee needs attention as very weak

Pleasant food was lovely and hot Defford go again

I am a delivery rider on 15 June I was waiting for an order just outside of burger kings I needed a washroom so I went there The staff said I can't use it as I don't have live order I told him and showed him my delivery app is on Still he refused me to use the washroom That's very unfair

Great team at burger king redditch, everytime I go in, they are always friendly & helpful, always clean in there, quality of the food is great, both my kids always leave happy, company is very lucky to have them 😀

Very clean, food made quickly and hot and staff very kind and helpful

The burger was pretty much expected - so very average. The onion rings were really poor, and very overpriced for what they are. For the price, they really should be deep fried breaded rings of onion - but they’re just mush. I really don’t think their head office pricing teams understand the position they’re in. I bet they think they need to charge £9 for a very average burger to recover fixed cost overhead, and how they’re trying to premiumise their offering. Nonsense. I last visited here 3 years ago - as somewhere to pick up a late dinner in the way home - I’d visit more often if the price and quality were better aligned.

The burger meal was £8.49 and the burger was as big as the palm of my child's hand!!!! Tiny... Disgusting, definitely not value for money. Will not be returning. Also second time we've been and told they don't do coffee!!!

The food was great and so was the service the people are very kind would definitely recommend.

Staff and management very friendly and helpful food was hot and delicious

Don't get me wrong, I love a good Burger King. Unfortunately, today's experience was not that. Firstly if you can get in the door, which weighs a ton, you get to meet the staff, who were very pleasant. The food was dreadful. Two, extremely dry double cheese burgers; they must have a moisture extraction machine on the premises? Then the onion rings, my dog couldn't chew them. The frys were okay but so salty, why not let customers have little packets of salt? Anyway, I'll be eating elsewhere for my junk food fix until I see better feedback.

Great tasting burgers,quick service.app is a pain sometime☹️

Went in, and they were so rude, chucking out food on the side and not much manners, my brother mrs works there and must have said something bc soon as I was her, they all look at us like scum, good food tho

Staff were very helpful by giving a ticket for an hours free parking! Thank you so much

Usually get a whopper, always great! Staff good, sometimes tricky to find a clean table

At Burger King on Ipsley Street, the experience is marked by a friendly and welcoming staff. The team's approachability and quick service enhance the dining atmosphere, making it a pleasant visit for customers. The restaurant maintains good levels of cleanliness and food hygiene, ensuring a safe and enjoyable eating environment. Overall, the staff at this Burger King play a crucial role in providing a positive customer experience

I wanted to take a moment to express my gratitude for the amazing experience I had at your Burger King Redditch location today. The food was hot and fresh, and the staff members were incredibly polite and attentive. I was thoroughly impressed by the level of service and quality of the meal. I would highly recommend your restaurant to friends and family based on my positive experience today. Thank you for providing such a wonderful dining experience.

The most kindly stuff delicious and fresh food any day any time

Food comes out quick from the drive-through.

server was really nice food was excellent very helpfull and polite

We started coming here as it's a lot calmer than Mc Donald's

Little on the expensive side, but you know the quality is very good.

Got a whopper & it was awful. Very dry bun and the burger. Topping on burger minimal. Very disappointed as had whoppers previously and definitely gone down hill. Burger itself much thinner than it used to be and definitely using less tomato and mayonnaise. NOT WORTH THE PRICE BEING CHARGED.

Very expensive. My burger was thrown together. No care taken what's so ever .at premium prices you would expect very high quality. This wasn't the case

I really love Burger king but I haven't got any branches near my house so I have to travel miles just to get one. Burger king needs more drive thru restaurants in the Birmingham area I'm literally sick of all the Macdonald's restaurants everywhere. Open more Burger king restaurants

If the opening hours are listed until 11 p.m., please be open until then.

Service is excellent here. Special thanks to Jack for helping me with my order!

All the staff are friendly and helpful and polite they work hard and always has a smile on there face 👍

Quick service, good food, bottomless drinks

Very good service and good food. bottomless drinks are awesome

I take my elderly dad to Redditch Burger King every Saturday and he enjoys a happy meal which is always served hot and the staff are always nice to us and greet with a smile.

Just came here on 24th January @ 1400 i was served by a ginger headed manager, i was standing around for 10 minutes before anyone even served me or acknowledged me ,their was another guy looks like he'd just ate 5 big whoppers meals ,also looked like hed been eating sour grapes ,, their was alot of staff doing nothing no drinks on dispenser, dirty tables and toilets absolute disgrace to be honest it's absolutely Mickey mouse show in here ,they all seemed very miserable and it felt like they couldn't be bothered with loyal customers like myself , To be honest the ginger manager couldn't manage a P up in a brewery and would be more suited as a prison officer as dont think he has ever smiled ,i wouldn't want to come back here until they get better staff and management as the set up here is a complete disgrace.....

Just came here on 24th January @ 1400 i served by a ginger headed manager, i was standing around for 10 minutes before anyone served me or acknowledged me ,their was another guy looks like he's just ate 5 big whoppers meals also looked like hed been eating sour grapes ,to be honest it's absolutely Mickey mouse show in here ,they all seemed very miserable and it felt like they couldn't be bothered with loyal customers like myself ,I wouldn't want to come back until they get better staff ...

food was satisfactory and customer service from adrian was great!

I thought burger was great and filling unlike the other burger place starting with M and has a bloody clown 🤡 advertising it, Burger king to me is better quality.

Such a friendly staff who went above and beyond to help. Lovely food.