Based on 84 opinions finded in 1 websites
Based on 84 opinions finded in 1 websites
Opinions
Came to Burger King for the first time today, me mother and I both ordered a halloumi burger as it was recommended to me by a friend. Service was prompt however, upon driving away and going to pick out the lettuce I noticed there was roughly 5 pieces of bacon in my burger. My mother had the same in hers too. Being both vegetarian we were naturally mortified and went back to get a change. The manager tried to convince us that this was our own mistake (why would we order bacon on a vegetarian burger?) and was reluctant to give a refund (offered us £1 at the most). We informed him many times that this was not our mistake and that we both can not eat meat. Upon returning home having now eaten our replacement burger. I looked online only to find that the halloumi burger is cooked in the same oils as chicken and fish. We are both absolutely mortified. This wasn’t made clear to us at ordering and the manager did not inform us about it at all. Having worked in restaurants myself, I know how important cross contamination is and I know it’s hard having to deal with complaints however, this was handled incredibly unprofessionally and judging by other reviews of this place - this isn’t a one off. Please be aware.
aislingrobins84 . 2020-07-24
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We ordered 80 portions of Fish and Chips from Bob's for our a community Quiz Night. Stefan was really helpful, easy to contact and made the whole process very simple. The food was great, arrived on time, lots of people said how much they enjoyed it and the portions were bigger than I expected for such a large order. We definitely plan to use Bob's again for our next Quiz Night! Thank you!