Based on 83 opinions finded in 1 websites
Based on 83 opinions finded in 1 websites
Opinions
Came to Burger King for the first time today, me mother and I both ordered a halloumi burger as it was recommended to me by a friend. Service was prompt however, upon driving away and going to pick out the lettuce I noticed there was roughly 5 pieces of bacon in my burger. My mother had the same in hers too. Being both vegetarian we were naturally mortified and went back to get a change. The manager tried to convince us that this was our own mistake (why would we order bacon on a vegetarian burger?) and was reluctant to give a refund (offered us £1 at the most). We informed him many times that this was not our mistake and that we both can not eat meat. Upon returning home having now eaten our replacement burger. I looked online only to find that the halloumi burger is cooked in the same oils as chicken and fish. We are both absolutely mortified. This wasn’t made clear to us at ordering and the manager did not inform us about it at all. Having worked in restaurants myself, I know how important cross contamination is and I know it’s hard having to deal with complaints however, this was handled incredibly unprofessionally and judging by other reviews of this place - this isn’t a one off. Please be aware.
aislingrobins84 . 2020-07-24
MORE AT TripAdvisor
Similary restaurants in South East
1944 Opinions
Order was wrong, and freezing cold, manager was rude, who ever the manager was as he refused to give his name so who ever was working on the 15/ 3/2021 at 18:00 hrs , IL stick to burger king
Order was wrong, and freezing cold, manager was rude, who ever the manager was as he refused to give his name so who ever was working on the 15/ 3/2021 at 18:00 hrs , IL stick to burger king
368 Opinions
Excellent fish and chips! Delivery service is great too.
Excellent fish and chips! Delivery service is great too.
9 Opinions
Heard the Six bells had a new owner and thought my wife and I would give it a go. It was a lovely night out and a great way to celebrate the end of lockdown. Superb food, attentive staff, and an air o
Heard the Six bells had a new owner and thought my wife and I would give it a go. It was a lovely night out and a great way to celebrate the end of lockdown. Superb food, attentive staff, and an air o