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3.0

Based on 1.106 opinions finded in 2 websites

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Nº 298 in 315 in Moray

Nº 9 of 9 Fast food in Moray

CUSTOMERS TALK ABOUT DISHES WITH..cheesechicken

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£14 pound for two whoppers is far too expensive

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Keith Ness . 2024-10-28

MORE AT Google

I like the people called humans that work there

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Mandow257 . 2024-10-15

MORE AT Google

Dreadful service,shambles of a place so at least they're consistent as the Inverness retail park is as bad

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steve macdonaald . 2024-10-02

MORE AT Google

Good service and friendly staff

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sarah hardman . 2024-09-24

MORE AT Google

All round good service. The young lady on the till was great. Knew her stuff.

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Ewen Wu . 2024-09-24

MORE AT Google

Very clean store with friendly staff. Staff were willing to help me order at the machines

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Lindsay Wu . 2024-09-23

MORE AT Google

Went in on a busy afternoon and a staff member Lindsay was quick to help and show me to the new screens so I could order without having to wait for the tills.

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aimee logan . 2024-09-23

MORE AT Google

Staff were all lovely food was amazing

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liam macgillivray . 2024-09-23

MORE AT Google

While waiting in drive through we asked drinks without ice as there is no option when ordering online, so we asked at actual window. Employee already prepared one drink and was happy to deal with situation. He first attempted to pour the drink to a new cup while using the Ice scoop to stop the ice going into the new cup. While continuing to watch him trying to stop the ice going into the new cup he was unsuccessful. Then he transferred the contents from the new cup to the old cup but this time he used his hand as a sieve to stop the remaining ice from going into the original cup then he proceeded to put a lid on and hand me a drink that his hands were just dipped in. We then had to ask him to get a fresh drink that his hands had not just been in. He was happy enough to make us new drink. It was strangest thing I ever witnessed and it has kind of put me off going back 😬

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Vladimír Čopjan . 2024-09-17

MORE AT Google

The customers service was amazing an the food to an it’s good to see happy staff

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Jonathan Mitchell . 2024-09-11

MORE AT Google

Nice hot and fresh food. Was easy to order on kiosk fast service with a smile! Perfect stuff!

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Charlie Wardle . 2024-09-06

MORE AT Google

We stopped buying burgers a good while ago as the buns disintegrated, but the fries were still good, now they are greasy, thicker and unappetising.

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Kevin Behr . 2024-09-04

MORE AT Google

Life changing burger king experience. Was served by a really nice absurdly tall person who was super awesome. Banging burger too.

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Sam1206 . 2024-08-15

MORE AT Google

Very poor and not vert friendly don't think I'll go back to any of your places Nd I'll be telling everyone what they are like.

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W Liddell . 2024-08-08

MORE AT Google

Second time in also kids play area not open

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Tribute 11 Robert . 2024-08-08

MORE AT Google

Love the chicken Royal n chili cheese bites

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Kim Bowie . 2024-07-25

MORE AT Google

Waited in the drive thru for over 20 minutes now! Ridiculously slow

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Fiona Dee . 2024-07-24

MORE AT Google

Friendly staff and table service

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Grant McKenzie . 2024-07-15

MORE AT Google

Clean eating area good food and friendly staff

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nicky fraser . 2024-07-10

MORE AT Google

Lindsay was very helpful whilst using self service.

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Isabella Pirie . 2024-07-09

MORE AT Google

Lovely staff, was served by Allan and Lindsay, food is always good and quick, no complaints! Happy customer and will be back! Thanks guys!

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Bradley Mckinney . 2024-07-05

MORE AT Google

Great burgers. Whopper is a burger as it should be. Great flame grilled meat with fresh tomato, lettuce and onion and these flavours are not ruined by some special sauce. A pure burger.

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Martin Hanacik . 2024-07-01

MORE AT Google

Enjoyed the food their chilli cheese bites are my favourite thing to buy as well as the spicey royal when it was out.

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blackcat_l0ver . 2024-06-30

MORE AT Google

There's just something so yummy about those onions on a whopper. No other burger can do it the way burger king does

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Robert Nicho . 2024-06-30

MORE AT Google

Service is fast, food hot and fresh. Staff lovely and helpful.

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The Bremners . 2024-06-26

MORE AT Google

Usual fayre at BK and a helpful team for one who's BK visits are rare.

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Steve Marquis . 2024-06-21

MORE AT Google

I really enjoyed the spicy mayo chicken royal and the customer service was actually very nice, which is a good change to what I normally get!!

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Steven Gray . 2024-06-20

MORE AT Google

Staff were either very inexperienced or just bad. Multiple items in order were wrong, and one item took the staff four attempts to get correct. The store was not even busy at this time, and so mistakes could not be down to pressure from the lunch rush. The only thing that could be heard across the whole store was constant beeping. The food itself was OK.

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Patrick Carty . 2024-06-15

MORE AT Google

Was never delivered 3 hours later i cancelled my order as my time changed 4 times in the 3 hours i placed it called the restaurant and no answer probably the 3rd time ordering now and twice had to cancel and once it was 2 hours late and freezing think ill just stay away now clearly not a clue what they are doing.

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Suzanne Crombie . 2024-06-11

MORE AT Google

Staff are extremely pleasant. And professional .

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Rory Thacker . 2024-06-10

MORE AT Google

Simply the best Service with some of the freshest fast food we encountered , they have the most amazing folks we encountered. Hands-down, that guy smile behind the counter can light up your day. We’re from the United States and we don’t get service like this at our Burger King. This was outstanding, and it was so pleasant and what a great experience..

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Amber Civish . 2024-06-07

MORE AT Google

Five pound Chicken burger and chips so nice such a bargain and proper nice as well

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Daniel Hilliard . 2024-06-03

MORE AT Google

In an otherwise abyss of culinary mediocrity one shining light guides us through the storm to not just a place but more, a feeling, a notion a home where both freedom and The Whopper reside.

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shannon duffy . 2024-05-11

MORE AT Google

If all you need is a burger and chips best place in elgin

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Dave M Hinchcliffe . 2024-05-08

MORE AT Google

Some of the finest scran i've had in all my 70 years, they were so kind and patient helping this ol' fossil out with those new machines haha!

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Fern Plant . 2024-05-03

MORE AT Google

Great customer service, staff very helpful especially Laura who goes out her way to help and make sure you have a great experience.

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Kimberley Duguid . 2024-05-03

MORE AT Google

All parts of the meal were made perfectly, never had an issue with any of the orders. Staff were welcoming and kind.

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William Gers . 2024-05-02

MORE AT Google

What can I say about the food , well burgers are ok , they still put salt on their fries which I don't like and with the auto ordering it seems to take longer, could do with cleaning as well. That's not the staffs fault it will be the company's for not paying someone to do it.

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Trevor Drake . 2024-04-08

MORE AT Google

Food always seems to be cold hete. Indoor play area perpetually closed and for no good reason. Staff are miserable.

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SM . 2024-03-31

MORE AT Google

Always forget something waste of my time and money

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Agata Lipinska . 2024-03-30

MORE AT Google

Fantastic food and service. Kevin is awesome. Thank you!

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Kirsty McGregor . 2024-02-08

MORE AT Google

Wasn't as busy as I would have expected on a Friday late afternoon early evening so there was little in the way of atmospher

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bryce davidson . 2024-01-28

MORE AT Google

Food was good, service was fast, place was clean. Allan has an absolute gyat

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Connor Smith . 2024-01-20

MORE AT Google

Paid almost £10 for one meal and the burger was very small and dry. Also their drinks are really watered down. Very expensive for the little food you get. Definitely gone downhill over the years

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Charlotte Freeman . 2024-01-19

MORE AT Google

Yeah they were very quick serving u

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Angus Reid . 2024-01-18

MORE AT Google

I was pleasantly surprised at how clean the Elgin Burger King was. The staff that were serving seemed genuinely happy to help. The food was OK, I'm not a lover of Burger King or Macdonalds but it keeps the daughter happy. She finished her meal along with an ice cream. I'd be happy to return.

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John Thomson . 2024-01-14

MORE AT Google

Whopper Wedensday on the app Whopper for only 1.99 the king of fast food burgers

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Jam ondo . 2024-01-05

MORE AT Google

We love a BK, but sometimes the food isn't hot enough, especially the fries. But when it is, it's very tasty. We usually use the drive thru. Staff are always pleasant and helpful. On the occasions we actually go in, the mess other people make puts us off sitting in, especially if there are lots of kids about

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Theresa Lyden . 2024-01-04

MORE AT Google

Staff warm, attentive, patient, concept surrounds fast food I personally find repulsive, but when you are now 1 hour away from 'home' and have been evicted from the 10 Mln away from home because you are autistic and the landlady ís a (ínsert own comment) hunger comes first iñ machélóves triangle. If anyone knows a solicitor......

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Spyda Mostly . 2023-12-20

MORE AT Google

Grate place to stop when you're on a road trip or just need a bite to eat loads of parking, but there is limited seating inside the play pit was closed if they not thinking of reopen it then should take it down for space for more seating.

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Dave Bello . 2023-12-13

MORE AT Google

Great service at the drive through

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Graham Stacey . 2023-12-12

MORE AT Google

Very helpful counter staff, John in particular. Prompt with the order and the meal .Thank you.

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Anthony Morris . 2023-12-08

MORE AT Google

Shame the play area is still closed.

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wizzywig57 . 2023-12-06

MORE AT Google

Bring it kn burger king well done to you all at burger King

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Donald Ferguson . 2023-11-24

MORE AT Google

elgin branch.. just away to eat my double cheese burger there only to find NO CHEESE! thanks for that

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themairt1 . 2023-10-27

MORE AT TripAdvisor

Whilst it was obvious there were staff shortages, and this coupled with a delivery taking place, there was a large queue and a long waiting time for food. However, amongst this chaos, there stood on the front line was the staff member called Tia, who conducted herself magnificently and with her charm, and manners calmed the whole queue down whilst maintaining her smile. A definite assett to burger King I hope she is congratulated for her customer service skills.

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christopherandtracey . 2023-10-20

MORE AT TripAdvisor

I have always eaten at Macdonalds to be honest but over the last year Macdonalds has gone right down hill. Food is always cold chips are always only half the size they should be so I just gave up on them as it’s not a one off. Anyway I thought I would give Burger King ago again ( it’s been some years) well what can I say their new burger is cracking. The food is ALWAYS hot the servings are the same every time.( been 4 times in 3 week) all I can say is for the extra £4 it cost over Macdonalds ( for two of us) it’s worth every penny. The main thing is the food, and it leaves Macdonalds standing for quality. I will not go back to Macdonalds ever. Well done on the food Burger King .

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ian rendell . 2023-10-18

MORE AT Google

Burgers are so good. And I know it can be variable, but our chips were excellent too. Worth the hassle of getting back on to the main road for an occasional treat

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Patricia Stone . 2023-10-01

MORE AT Google

Dire...and getting worse. Acknowledging a customer helps, rather than leaving them standing like an idiot for 5 minutes listening to your gossip or slagging off their working conditions. Not a great impression! Orders consistently wrong or missing items. Far too few staff for the store or far too few staff who enjoy or care about their job. You can raise a complaint online but they don't take your details, so you have no way of knowing if they even read them.

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Sarah Chalmers . 2023-09-25

MORE AT Google

Xl bacon cheese burger nice 😋 Fries are great

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Vytis Baltrunas . 2023-09-07

MORE AT Google

I expected something more from the food but not much

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Magdalena Walat . 2023-09-03

MORE AT Google

Awful. Service ok, staff miserable. Food warm, forgot the chips. Not been to a Burger King for a while, won’t be back. No wander there is no queue.

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JanL . 2023-08-13

MORE AT TripAdvisor

We all enjoyed our burgers. Fast service lovely helpful staff and a nice atmosphere. Excellent value for money.

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Charlene Mcintosh . 2023-08-02

MORE AT Google

Good reliable drive through. Like all D.T. they get something wrong every once in a while. Friendly staff.

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Isla Robertson . 2023-07-30

MORE AT Google

Up to standard although portion size of fries has got smaller.

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Paul Grilli . 2023-07-11

MORE AT Google

Was up in the area on holiday . We were going to go to mac donalds but it was really busy . So we decided to give burger king achance BIG MISTAKE . They had no chicken royals so we had to get a crispy chicken burger that was burnt when we eat it . It took ages for them to make the food and it was just hot and no more definitely avoid wasn't worth the money !!

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Pamela M . 2023-07-01

MORE AT TripAdvisor

A very good Burger King overall

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woody Wad . 2023-07-01

MORE AT Google

Overall a waste of hard earned money! Wouldn’t feed that to an animal!

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Emily Johnston . 2023-06-29

MORE AT Google

Two double whoppas what's not to like.

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Tim Uk . 2023-06-17

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First time visiting BK Elgin, and it's really clean, fresh, and non oily food, really tasty plant based quarter pounder burger. Chips were tasty. Polite staff.

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Julie Dowson-frost . 2023-06-16

MORE AT Google

Burger King Elgin exceeded my expectations and left me thoroughly impressed with their exceptional service and mouthwatering food. From the moment I stepped inside, I was greeted by friendly staff members who were attentive and accommodating throughout my visit.

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Morgan Martin . 2023-06-11

MORE AT Google

I had a fantastic experience at Burger King - the food was delicious, the service was fast and friendly, and the restaurant was clean and well- maintained.!!❤️

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Mauricio Manriquez . 2023-06-02

MORE AT Google

Drove to McDonalds and the drive through was backed up. Car park full and people queued to get in. Drove then to Burger King as I was time pressured. The place was practically empty. Sat down to eat my meal and realised the reason McDonalds was so busy. Ate about half the burger, no chips and the Onion Rings barely held their shape. Binned it.

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Tom G . 2023-05-27

MORE AT TripAdvisor

Always doing drive thru. Won't take kids inside until play area opens again

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Mark Harshaw (ecomarcus) . 2023-05-12

MORE AT Google

Drive through very quick and meal was great

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Vicki Edwards . 2023-05-09

MORE AT Google

Extremely disappointing. Awful food. Soft play area "temporarily" closed, looked like it had been closed for some considerable time! Lovely staff though, clearly doing their best. I will definitely not be back

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Lesley Elliott . 2023-05-03

MORE AT Google

Good customer care services, nice place to relax and enjoy a quick meal

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muyiwa dada . 2023-04-29

MORE AT Google

The size of the food manages to shock me everytime, however and other than that it is not a bad place.

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Nemerem Iheanaetu . 2023-04-28

MORE AT Google

The person who served was named Liam and he did a great job and I got amazing food from this place.

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Stephen Cameron . 2023-04-25

MORE AT Google

I don't know what it is about this particular Burger King but I've given them 3 goes now and I'm not going back. Cold burgers to wrong items in the drive through makes for a very disappointing experience. I'm not expecting gourmet but having visited other Burger Kings they seem to do much better. Added one star for the chilli cheese bites. Free parking and has toilet facilities.

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Grant “Grantyb0y” Wight . 2023-04-12

MORE AT Google

Not used this branch for awhile.. it's a shame to see that it's gone down hill. Felt very grubby and unclean. Service was slow but the food was as to be expected.

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stuart lucas . 2023-04-09

MORE AT Google

Went to eat in but the tables looked like they hadn't been washed in a while so ended up just going back to the car to eat. No juice in the machines, my order was wrong aswell staff don't seem like they have a clue what they are doing compared to the invernees branch. Won't be going back

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Jonny Main . 2023-04-02

MORE AT Google

Went for super, great service and food spot on

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gavyn fidler . 2023-04-02

MORE AT Google

Food arrived quickly and hot. Loaded chips very very salty. Food was good, but small portions and very expensive. Love the refill juice. Everywhere looked clean to the eye, but hardly any customers. Still no-one knows , when the play centre will open. When it opens again, the play centre will make up for the tiny portions, and expense.

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Laura Edwards (StarRose Phoenix) . 2023-03-19

MORE AT Google

Nothing special, we use the drive through all the time. Depending on time of day this means having zero to five cars in front of you.

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Dewet . 2023-03-16

MORE AT Google

Way better than McDonald's. Taste better fries are great..

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Gordon Allan . 2023-03-08

MORE AT Google

It was quiet when we arrived around 12, but started to pick up when we had finished. The staff were friendly and the premises was clean and tidy. Off the large menu I opted for the peppercorn Angus burger, it was delicious and freshly made.

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suzie bottom . 2023-03-07

MORE AT Google

All good. Food was well cooked, everything was fresh and the service was quick.

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Paula Grycz . 2023-02-11

MORE AT Google

Great not busy quick service. Regular chips same size portion as a kids meal ☹️

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Kez . 2023-02-05

MORE AT Google

Shocking place! Call it a drive through 🤦‍♀️ you drive through place your order then told to go and park and wait for order!! Really what is the point in this? Its called a drive through 🙈 place order struggling to even here attendant so drove round to pay and what a surprise order wrong! Changed and had to re-order, when finally got order 🤦‍♀️ no surprise wrong again! So had to drive back and go inside missing burger and drink, definitely wouldn't recommend and definitely won't go back, wasn't even busy! I wonder why!!!

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Gillian Clark . 2023-02-04

MORE AT Google

Fries cooked to perfection, they ammended my burger to what I asked for. Definitely go back.

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Amy Dixon . 2023-01-26

MORE AT Google

Na bad food lassy was young and a bit shy when serving so could not really hear her speaking

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Jonathan Campbell . 2023-01-22

MORE AT Google

I had the Vegan Royale meal. It was surprisingly tasty so was the chips. No problems ordering at the counter the male was friendly.

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Rozza20 . 2023-01-20

MORE AT TripAdvisor

Went through the drive thru, service was quick and the food was delicious

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clair elm . 2023-01-09

MORE AT Google

I came through the drive through and i was served by 2 kind managers, i think their names were Liam and Allan. They made my experience 10x better, will be back again:)

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kyanna . 2023-01-06

MORE AT Google

First time I've been in a while and the service is shocking now. Not enough staff on counters, extremely slow service for food and the prices have been increased to the point its almost the same price as a proper restaurant with table service. Seats ripped and taped together and the whole place is looking a bit run down.

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Barry Macdonald . 2023-01-04

MORE AT Google

Incompetent. Slow. Ill-mannered. Useless. Do not eat here. I’ve seen sloths and glaciers move faster than this fast food place.

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HistoryNeedsYou . 2023-01-03

MORE AT Google

Food was cold, burgers were like rubber, bacon under the buns and not inside. Never been a fan of burger King but was my daughters choice. Even my daughter was disappointed.

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Mark Morrison . 2022-12-28

MORE AT Google

Someone needs to give tables a wipe between customers.

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May Wood . 2022-12-17

MORE AT Google

It's a BK, atmosphere isn't exactly the attraction! The food was top notch, very well prepared and presented.

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Craig Childs . 2022-11-30

MORE AT Google

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