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3,0

Based on 47 opinions finded in 1 websites

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Nº 291 in 350 in Chesterfield

Score
OpinionsNoteTripAdvisor473.0

comment_iconOpinions

Called in for a bite to eat today with my Hubby. Fantastic hot food, it definitely was a King burger!! We’ve been to this Burger King before and noticed the young girl Faith who works there. She goes above and beyond to make sure everyone is happy and never stops. Worth a stop peoples!! 🍔🍟👌🏻

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Jarvo2312 . 2023-02-25

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I really don't understand the bad reviews as my burgers and chips from here have always been hot. Very tasty burger king burgers and chips for when you are in a rush and on the go. If I ever found them to be unacceptable or cold I have no doubt in my mind they would replace on request. So if you aren't happy just tell them, I should imagine they can not read your mind to know what is wrong. If then things aren't acceptable and your beef (lol) was not sorted out.... sure leave negative feedback.

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Thetruth0nlythetruth . 2021-12-29

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All these poor reviews on people trying to do their job during a pandemic, serving food to the public who are obliged to wear either a mask, a flowered lanyard or have a medical exception certificate ....... three options and yet staff doing their jobs on asking for this simple request are abused and complained about !! Really disappointing that we are all not taking care of each other in these difficult times! Keep doing what you are doing hospitality staff trying to keep us all safe

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kateward78 . 2020-10-09

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There were a lot of flies behind the till. Maybe tricky to control that... anyway, I'll move onto the food. I love a Burger King. My wife loves a burger king, so, as I return to work, my regular custom of stopping off every now and then was eagerly awaited. so 2 x Double Whopper with cheese meals, plus chilli bites. Anyway, these werent right. I don't know what, but they didn't have the flame grilled taste, the lettuce was soggy, the bread was squished up. There are only 2 reasons I can think of that would make them this way. Either they were cooked earlier on - theres a limited menu so quite possible - ready for an order. Or the Salad was put on the burger when it had sat around a long time already past it's best and inedible. (remember the flies?) Both of us threw them in the bin after a few mouthfuls. They were just not good enough. with a total order of over £25 you expect a Burger King to meet certain standards. They didn't by a long way. Difficult to say we will visit this outlet again. At this point we are still pretty repulsed by what has been in our mouths.

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Psyclops007 . 2020-09-02

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What we witnessed at this burger king for the second time in a row was appalling!! Used to be a regular customer now i refuse to go again! Assistant manager (small girl with glasses and black hair) was bullying another member of staff and told her off, belittled her and bullied her infront of other staff and customers!! This may i point out is actually illegal as i come from a senior management role myself Turning round and sniggering after talking to that poor member of staff! When we were there i seen a child with her parents getting stared at blankly and she said "hurry up" under her breath which we all heard including her parents as we were queing behind that family and even we heard it!! Absolutly appalling burger king!! And shame on you for employing such a bully!! Just a shame as i gather when someone who is in a senior position to her she will probably be as nice as pie trying to make her way to the top!

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Z4409KaFblokeqt57 . 2020-01-24

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Staff seemed friendly & polite & the place seemed well kept, had a short wait for food but it was freshly cooked & hot & the staff were apologetic.

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l0vet0travel22 . 2019-11-08

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We visited the newly refurbished restaurant for my twins birthday treat (their choice) and was pleasantly surprised as we had visited a long time ago before the refurb and it wasn’t good. But it’s the complete opposite now the place was lovely and clean tables wiped floor swept bin emptied. The food was really good and hot which I find to be something fast food places don’t seem to get right. The salads were fresh not a limp lettuce leaf in sight. The staff were very pleasant and nothing was to much bother. Well done Burger King we will be back

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SASTOREY . 2019-09-07

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Where are the old staff.? Since the refurb The staff are rude, I was spoken to in a very sharp manner when i questioned the amount. I mentioned the customer service and a staff membersaid she didnt care I was a regular visitor with my grandchildren but will not be going again

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Sueed900 . 2019-08-26

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Great new refurbishment. Food great as always but the alarms from the kitchen with very very loud and as someone with autism this really started to bug me. Apart from that great

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emilymay2000 . 2019-07-07

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Went in here and it was fairly quiet but it is beautiful. With a sainsburys next to it, it looks promising. Recommended going here

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NotThommo . 2019-07-06

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After trying KFC bear Tesco and finding that was only doing drive through and was only taking cash, we decided to visit Burger King only to find it was in the process of being converted into a Sainsbury’s To Go. Reported as business closed on TripAdvisor.

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GedCT . 2019-06-23

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Went in burger king chesterfield on bank holiday Monday(easter). Well what a experience that was, said hello to the chap serving he never answered.Ordered our stuff he had right attitude we tryed to make conversion with him gave one answer was not busy as there was only us in there.Even when we was leaving we said goodbye he never answered,what a ignorant,god dam rude guy .Now come on he probably dident want to be at work but I had just finished work as well. Burger King think you need to retrain some of your staff with customer service and keep a eye on them,what are the managers doing.Dont think we will be going back here in a rush.

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suepM1710HX . 2019-04-24

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The Burger King part was what to be expected, the restaurant section is disgusting and could be said to he inhabitable. Frayed royal red carpet from 1970s stained, storage heaters plugged in everywhere, half of the light bulbs blown out, tinny music blasting out of old speakers in the stained ceiling tiles. The toilets were also from the 70s; dirty and had no hot water.

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Jays1234 . 2019-03-24

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Nothing wrong with this burgerking takeaway. Staff friendly and service was fast on a busy period. Food was good and serving area was clean and tidy. The restaurant area is a different story. Need a clean and refurb. I always take food away and not use the seating area.

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Dazandelise12 . 2019-03-23

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Have been here a number of times when staging at the local Travelodge next door. Service has always been good and food acceptable......but I eat of premises as the Burger King like many others is an dingy, uninspiring place to eat.

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NamasteHello . 2019-01-28

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Visited today and not comin again.what a dirty little place. My double cheeseburger was cold. The.female server was miserable. Even the plastic cheese didnt.melt.. the window sills were dirty and the carpet full of stains.is this place hygenic i ask myself And the toilets..gross.hope i...

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rachieh69 . 2018-10-28

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Weird set up. This place is always busy and the food is great and tasty. Customer service is good and fast. The restaurant itself (where you order the food) is modern, clean and tidy. However, the bit you can sit and eat is hideous. Old,...

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ross_g3ll3r . 2018-09-16

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A basic fast food restaurant. All the usual burgers with a few extras, clean and tidy. Staff were quick an efficient. Average overall

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elwick11 . 2018-04-11

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I eat Burger King only when im away working and time is at a premium. This is why I like this one as staff are always well organised and speedy and always friendly. Food is the same everywhere, but not impressed by their Potato Row...

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NamasteHello . 2018-02-01

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Yeah. Poor service. Looks crap, more like a greasy spoon cafe, food was cold. Went on Sunday night and hence nobody being here food still took ages to prepare. No Ice cream

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Zœy B . 2018-01-21

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Called in for a meal. Service was very fast and I didn't have to wait very long for my food. Couldn't fault the food. I did take it away because the restaurant still looks dirty, cold and outdated. Parking is great.

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Dazandelise12 . 2018-01-15

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Burger King was an integral part of my diet while at University and I still have fond memories of my favourite of chicken royale with sweet chilli sauce. Unfortunately the dish presented this week had only a passing resemblance to this with the portion size...

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GedCT . 2018-01-10

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Lunchtime and the restaurant looks like it’s not had a lick of paint or upkeep since the mid 70’s. Literally freezing cold for a sit down burger. Avoid like the plague or risk hyperthermia and possible disease from the furnishings.

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Legitrevues . 2017-12-14

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Visited on a lunch time shopping trip with my disabled mother who has always liked the burgers best.. the restaurant ( if you can call it that) was quiet...only 3 diners... the staff all 2 of them were disengaged and hopelessly disinterested ..the burgers tasty...

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David B . 2017-12-12

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The management of this place should be thoroughly ashamed ... and Burger King should probably step in and rescue the situation. Staff ... unengaging, oafish and disinterested. Food ... cold. Restaurant ... filthy, not just dirty it's ABSOLUTELY FILTHY! If this is what's in plain...

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Ohforfoxache . 2017-12-10

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Quieter, cleaner, and a better product than most other Burger joints. OK that's just my opinion but I have tested a few Burgers in my time lol and I do rate Burger King very highly because of the overall taste and quality. This is my...

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smifco . 2017-11-12

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After a long busy morning I decided to fuel up on some unnecessary calories. Burger king got the family choice as it's close by and easy to access. After only ever buying chilli cheese bites nuggets and fries from this very dated establishment I decided...

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sue325 . 2017-08-27

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Went today with my grandchildren have to day the food was good cooked fresh but the seating area is disgusting carpets are so worn and really dirty so are the table s and chairs not good enough for eating area

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June1241 . 2017-08-26

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After visiting the herendous Travelodge this place only a few steps away was ideal to get something to eat, staff very friendly and reasonable priced.

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KellyW4103 . 2017-07-16

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Looking for a quick tea with the kids we opted for Burger King. When we arrived there was nobody queuing, but still no members of staff greeted us. It soon became apparent that they were putting together orders for people in the seated area, but...

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GedCT . 2017-07-12

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Always a firm favourite with us, both because of the price and the location, being out of town. However, very little, if anything, seems to have been replaced since the Little Chef part of this business closed down. Very attentive staff, quick service and got...

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GedCT . 2017-04-22

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I find it hard to believe that the positive reviews are genuine. The one positive I can say is that the staff were friendly apart from that there was nothing good about the experience. The food took ages to cook and when it arrived it...

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Pops69 . 2017-03-25

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..especially with the vouchers. Many thanks - I was a constant customer using these during Dec/Jan. Great quick filling food for hungry munchkins..Ta, Libby

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LibbyM333 . 2017-02-16

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Going to several Burger Kings in my time, this is by far the worst. Food was relatively cold and took a good 15 minutes to get our food even though the establishment was basically empty. Customer service was poor - all staff seemed like they...

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420dwright . 2017-01-22

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Nothing bad to say about this burger king. Yes it is only small, but food is good, staff are good and service is good. The problem is the restaurant side of burger king. The seating area used to belong to little chef and now burger...

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Dazandelise12 . 2017-01-19

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Unusual for this place to have a machine malfunction but I'd gone especially for the ice-cream..funny cos previous visit heard loud cluncking sounds coming from it - clearly on last legs then. Took a little while to be up & running but now it is,...

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LibbyM333 . 2017-01-08

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I call here twice/three times a year when I'm staying in Travel Lodge. The staff are always pleasant and helpful...much more than most BKs. They are generally quick. I don't know about the cleanliness as I take out....but Burger is always good and get what...

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NamasteHello . 2016-12-03

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Regularly get a takeaway from here (too scruffy inside to enjoy onsite) Every time we do, we ask and pay for Large Coke and Fries, and get home and realise we have the Regular. Just shy of £15 for two small meals is pathetic, rather...

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Lilspudge . 2016-11-12

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Very quick with food, and staff were OK, but the seating area was very dirty and a bit dated, free car park.

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Michael W . 2016-07-10

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the food was great cooked to order staff were nice and friendly. however the place was filthy not one clean table, food and napkins all over floor. the place was very quiet so was surprised that it was in such a state. will return but...

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jlf643 . 2016-07-03

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It's a shame this looks a bit tired and empty since the Little Chef closed down, but at least there's plenty of room to sit! It's always quiet but the burgers are always better in quality and quantity, even though the fries aren't quite as...

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MrsHackleton . 2016-03-22

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The food itself was fine, but the overall experience was not. This place is dark, dingy and not particularly clean. The loo is tired and grubby and the bin we used was overflowing. In summary, not what one expects from the brand.

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JohnD14 . 2016-03-09

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The eating area is like going back into the 50's and is cold and unkempt. 1. The bin was so full I had to leave the finished items on top. 2. The chairs was covered in food 3. Food, the chips was great however the...

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jon357 . 2015-12-23

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I love going to Burger King. Their fries are better than MacDonalds and so are their double cheeseburgers and chicken burgers. I love their chocolate milkshakes too.

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Malika L . 2015-10-30

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nice friendly staff even when we had to wait a little for the food no problem they ended up bringing it over to us nice tasty burger served fresh good snack

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swift314 . 2015-10-15

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I visited here with my son for tea. I found the staff to be very helpful, they brought our food over to our table to save waiting. I found the Resturant to be tidy and clean. And the food was good. I would come here...

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JohnHare23 . 2015-09-16

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I had a very good meal in this restaurant recently. Unfortunately I left my purse in the toilet and only discovered its loss when I got home which was 100 miles away. On ringing the restaurant this morning I was very relieved to discover my...

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208Carol . 2015-05-31

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