Based on 1.106 opinions finded in 4 websites
Based on 1.106 opinions finded in 4 websites
Nº 597 in 670 in North Tyneside
CUSTOMERS TALK ABOUT DISHES WITH..cheesebaconOpinions
Food was lulley Erin was really helpful when I was struggling with menu
len206 . 2024-08-23
MORE AT Google
Loved my food and the staff were lovely especially the beautiful blue eyed girl called Erin who served me so polite and helpful
Izzy Purves-Jackson . 2024-08-23
MORE AT Google
Great speedy service! Food was hot and fresh, great friendly staff, highly recommend!
Abbey Parry . 2024-08-22
MORE AT Google
Nice clean place, food was great and came quickly, the staff were amazing and helped with my order as I wasn’t sure what I wanted.
Rebecca . 2024-08-21
MORE AT Google
Nothing wrong with the food here but the place was not well kept. Tables dirty, food on the floor, no one going around clearing up while we were there (45 minutes). Toilets fine though.
Carl Arrowsmith . 2024-08-21
MORE AT Google
Popped in after galavanting around north shields and I wasn't disappointed, I was served by I think her name was Sarah (black shirt blonde hair) and she was so lovely. I wasn't sure what to get and instead of humming and arhing that I couldn't make my mind up she helped explain the different burgers and which one she liked too. So I decided on the plant based (her choice) and by god I wasn't disappointed. She came over for a little chat while I was eating to see how I was enjoying it and she was so polite and funny. No request was too much for her, got me sauce and salt when I'd asked. Would definitely come back even if it was just for a natter and a quick drink if Sarah was my server again.
Liz Gair . 2024-08-17
MORE AT Google
Food was delicious! Hot and fresh. Staff were nice and even helped me carry my food to the table for me. Thanks all :)
Kayleigh Kellett . 2024-08-13
MORE AT Google
Food was so delicious , fresh and friendly service by a lady called Sarah Thankyou :)
Sam Bamber . 2024-08-13
MORE AT Google
Don't pay for extra cheese, they always miss it off
richard terry . 2024-08-06
MORE AT Google
cold food, pointless just eat giving you a code ... driver didn't even ask for it
Lisa . 2024-08-05
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Really good deal. Thoroughly enjoyed the food today
Mark . 2024-08-05
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food missing from order and no straw for drink
David . 2024-08-02
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Food is always good. Staff are friendly and helpful.
Karl Robson . 2024-08-02
MORE AT Google
The original order said delivery time between 30 and 40 mins it was over an hour. I understand that if the restaurant is busy then this can change if this was stated at orfer point though then no issues. On delivery the food was stone cold and presume this had been sitting in the reastraunt for a while before pick up. usually OK on previous orders, disappointing on this occasion.
mark . 2024-07-30
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Incomplete order on 2 items, really cold, not quite cooked through plant based whopper with maybe ten fries. I’d even tipped the driver. Here’s a good tip for you though: order food from somewhere else if you want your food cooked properly, the food you ordered and it delivered at a reasonable temperature.
Claire Moat . 2024-07-30
MORE AT Google
I have not received this order & have paid 33 pound & waited 2 hours 😑
Miss . 2024-07-28
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Just ordered a chicken royale and I came across a hair in my food.
Deelie . 2024-07-26
MORE AT Google
Half a box of fries and a stone cold burger. Fries missing. Someone wanted an early finish. I wouldn’t spend your hard earned money here.
Claire . 2024-07-25
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Absolutely stinks off something not right. like they've cleaned the place with a rotten mop and dirty water.
Chris Marouli . 2024-07-25
MORE AT Google
Sorry to driver ash, drinks are in bag. Thank you everything perfect
Danielle . 2024-07-24
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Delicious hot food served by Anthony manager. Very nice young man x
Angela Morien . 2024-07-13
MORE AT Google
The food here is always hot and full of flavour Staff friendly and helpful Place clean and tidy
Zoe K . 2024-07-10
MORE AT Google
Part of the order missing upon delivery and staff in store are rude and useless wouldn’t correct the order told us to request a refund because they were closing soon, so if you want half your meal delivered and fancy a trip into store to get no help what so ever order here :/
destiny . 2024-07-10
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Always a good experience in this particular burger king ,staff are always friendly ,service is fast which is what you want for fast food! Food is always hot and tasty ! Be back again soon !
M T . 2024-07-09
MORE AT Google
Great, helpful staff and fast food, exactly what we needed!
Troy Moorhouse . 2024-06-23
MORE AT Google
Microwaved burger, finished on the grill. Needless to say, the brown laser swiftly followed. Disgusting!
Dave . 2024-06-22
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Why does it say food has been delivered when it hasn’t? This is the second time this has happened for Burger King and we heard nothing back the first time. We have waited for over an hour and have had no phone call and heard nothing. I am really not happy at all
fran . 2024-06-20
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No food wrong order sent refused it , they gave my address and phone number to all orders in just eat I have random people I do not know ringing me asking for there food and they all know my address !!!!
Claire . 2024-06-12
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my tastebuds were sensually pleasured by the sheer meatiness and girth of the burger i was served
Daniel Stevenson . 2024-06-11
MORE AT Google
There was 2 fries missing from the order and I have been sent the wrong burger
Tracey . 2024-05-28
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Ordered 2 whopper meals with fries and onion rings, while the burgers and onion rings were great the fries were missing from both orders.
steven . 2024-05-11
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Food was piping hot and tasted great. Was really impressed. It was delivered very quickly as well 👍
Mark . 2024-05-02
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no ice cream paid for but cannot ring anyone as no phone number available or working I would advise do not use burger king north shields
amanda . 2024-05-01
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It's no good if the place closes sooner than advertised, is it?
David Gray . 2024-04-27
MORE AT Google
i specifically asked for fresh fries as the last order i had here the fries were cold. lo and behold yet again the fries were hard and not fresh and cold. would love a refund!
lisa . 2024-04-22
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A whole hour late and was missing the fries from my order!
Connor . 2024-04-20
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Marked as delivered but never actually delivered the order...
Ben . 2024-04-12
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Whopper was assembled incorrectly. NO ONION
Peter . 2024-04-12
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Food arrived hot but didn't receive the 6 chilli cheese bites out of the family party 2 deal
natalie . 2024-04-09
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Food was missing and what was delivered wasn’t cooked
Danielle . 2024-04-07
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Stale bun, cold chips. Paid for cheese and got none. Chicken nuggets also stone cold. £32 down the drain.
Thomas . 2024-04-06
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Happy with my order of delicious food as always 😋
Amanda . 2024-04-06
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1st. Time ordering from here good value for money and fast delivery service Great food 👌
Amanda . 2024-04-05
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Food and staff good. Restaurant looks very tired and in need of a re fit.
michael potts . 2024-03-30
MORE AT Google
Ordered a family meal deal, was missing items (cheese bites in case you're reading this BK), no number to call to resolve, could only report to just eat for a refund what a mess on won't bother again
Abby . 2024-03-25
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The fries is so cold.😡 did I get already kept fries? I am not happy with this order.
Rosemary . 2024-03-24
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food was cold, and I was delivered the wrong drink.
Darren . 2024-03-14
MORE AT Just Eat
Nice , hot food and honest pleasant delivery driver! Unlike uber eats.
Wendy . 2024-03-13
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Good scran top notch customer service. 10/10 would burger again
Jake Lamb . 2024-03-11
MORE AT Google
Proper righteous. No more McDonald's for me and the tribe. Even the fries were meatier than burgers from other well known burger vendors. Best buns I've seen in ages,will be coming back.
Harmon S . 2024-03-11
MORE AT Google
It was decent like service was done by jethro was really cool. Would go again
Will Ord . 2024-03-11
MORE AT Google
Went into North shields burger King. Fancied a quick burger nothing special. The culinary gods in the kitchen handed me back a burger that tasted heavenly. The likes of which have never been seen in the known universe before. I felt like the food critic at the end of rattioute, happy memory's flashed back to me as I was filled with a wave of euphoria. Gordon Ramsey himself would bow down to the cooking demons in that kitchen. Tried to put more stars but turns out 5s the limit they deserve at least 50.
Cameron Fraser . 2024-03-11
MORE AT Google
food was freezing cold and wet and brought on a bike
Natalie . 2024-03-05
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I ordered a classic coke which I paid extra for but I got a zero sugar coke.
Rosemary . 2024-03-03
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Received food it was all very nice unfortunately I was missing some jalapeño bites I ordered 9 and only received 6
Stacey . 2024-03-02
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this is the best burger we have had in a very long time hope it's going to be like this all the time as has been rubbish food has been total rubbish salad stuff brown food cold burgers rubbish but now it's got new manager food is amazing not rubbish well done keep up good work
Toni . 2024-02-22
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very nice food thank you so much x
Tracey . 2024-02-19
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I ordered the big king little king meal and I did not receive the small cheeseburger I am not happy and want a refund
Dean . 2024-02-18
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Driver spot on food burgers were cold missing x2 large fries
anthony . 2024-02-14
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initially said 20-35 minutes, it took over an hour
Martin . 2024-02-11
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Excellent service. Come here every week. Food is delicious. Don't know why people don't use the app so much cheaper. Staff are always friendly.
Violet Harrison-Diver . 2024-02-10
MORE AT Google
Didn’t even come waste of money
Megan . 2024-02-10
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Got diet coke’s instead of full fat
Phoebe . 2024-02-09
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Staff were friendly and knowledgable and served me quickly Food was hot and tasty. The new bean burger was amazing. Friend had the trusty double bacon XL Toilets were clean and well maintained
Lauren Tudor . 2024-02-08
MORE AT Google
Ordered over an hour ago! To then get my order freezing cold and half my order missing! Never had an issue with this Burger King until today!
Chloe . 2024-02-07
MORE AT Just Eat
Took ages, then when I received our order there was a note from management saying 'sorry, we couldn't add cheese to your burger because you didn't pay for it.' Number one; that option isn't available on the veggie whopper, second; you didn't even include all my order! You left out our sauces and this has to be the fourth or fifth time you've done so, so you owe me!
Brittania . 2024-01-29
MORE AT Just Eat
I am writing this on my brother's behalf because he is deaf. My brother isn't brilliant at spelling and emails. My brother is brilliant at lip reading. Well here goes this. My brother went to the North Shields Burger king which he goes to ofter. It was just after 6pm he bought his food and went to sit down. There was others sitting eating. A girl came from around the counter and told him he couldn't sit in and eat. He told her he has bought his food and wanted to sit and eat it. The girl went into the back where there was about 4 staff on phones and chatting. A man came around from the back and slammed a chair into a gap. He didn't even look at my brother and he didn't even speak to him to explain why he couldn't sit in. Also the main doors where locked so disabled customers couldn't even get in if they wanted. The side door was unlocked but there are a few steps to climb. This is not good Customer service on so many levels. I have contacted Burger King and have been told that the North Shields Burger King is a franchise but they would pass my email on to the franchise owners. I have contacted Burger King twice now but have not heard anything from the franchise owner. My brother is going to go to the chronicle. It seems Disabled customers are not welcome at this restaurant. 😒.
Joanne Allen . 2024-01-27
MORE AT Google
Came nice and hot delivery driver was polite
Thomas . 2024-01-26
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My food bag was open hand only half box of chips what was open aswell ovs the full thing went in to the bin
Jade . 2024-01-20
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First order was mistakenly ordered from South Shields store instead of North Shields came 2 hrs later but only drinks no food and no explanation I re ordered from North Shields this time and it was on time but the complete wrong order the delivery driver wouldn’t take it back I had to drive to store and order food for the third time not happy would like all my money refunded for orders and some sort of compensation for time wasted etc. regards Stephen
Stephen . 2024-01-17
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Chips were freezing. Burgers were not nice. Payed for bbq sauce which we never got. This isn't the first time this has happened!!!!
Stephanie . 2024-01-15
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The food came very quickly. Slice of cheese I ordered was missing from the burger. There was a large chunk of lettuce which was inedible and the fries were too salty.
ELIZABETH . 2024-01-06
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All of my food arrived cold and the driver arrived at my house before he collected the order. Disgraceful!
Lily . 2023-12-31
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Great food, good delivery service. What more could I ask for? 😀😀
anthony . 2023-12-30
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Waited over an hour for three meals, which I accepted as it’s Xmas Eve. However when the food arrived I was missing two of the three burgers?! And apparently the only option I had was to request a refund? Tried contacting the restaurant via the number on the Burger King website and it’s not even a connected number…. Brilliant!
Lorna . 2023-12-24
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Food was lukewarm at best, slightly late and didn’t include the dips that I had paid for
louis . 2023-12-17
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Good food was missing one order of chips but apart from that all good
Eric . 2023-12-15
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The driver was ridiculous. Rang the bell once and started hammering on the neighbours door. I live upstairs and he gave me no time to get downstairs. Rubbish.
Caroline . 2023-12-14
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I should have read the reviews it seems this location has a history of sending the wrong orders. Ordered a double whopper which is even on the receipt on the bag what I got was a single patty bacon burger. Really not happy at all. Obviously this burger King location doesn't give a monkeys considering the amount of negative feedback, and lack of response to that feedback. Won't be ordering from burger King via just eat.
Chris . 2023-12-11
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Food was delicious and hot. Opted out of a few ingredients and our order was correct 👌
Sandra . 2023-12-11
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Food came over cooked and missing my 2nd portion of chips
William . 2023-12-07
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Missing half of the actual order, missing x 3 fries, missing X2 drinks and X1 bacon double cheeseburger. Family of 4 sharing 1 fries 2 drink and 2 burgers. Looks like the kids are eating but not the parents what an absolute joke. I'm assuming there was supposed to be 2 bags and only one was delivered or a massive mistake from the restaurant. The only decent thing to come out of this is it actually came on time. £40+ order WOW.
Darren . 2023-12-04
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Once again burger king saves the life of a severely hungover man. Bravo burger king. Bravo!!
Joel . 2023-12-03
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BACON Xl burger missing, how hard is not to pack am order! Correctly
nick . 2023-11-30
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When this first opened it was ok but last time I went in none of the screens were working to make an order and seemed no one around at the tills to take orders so I left. I have found that it never seems as busy as it used to be (or as busy when it was still McDonalds)
David Short . 2023-11-22
MORE AT Google
Every time I order from this place there is something missing. I won’t be ordering from here ever again. This final time you left out an entire meal and other sides. The whole restaurant needs a shake up. I am still waiting for a refund from 2 weeks ago also. Absolutely useless.
Lloyd . 2023-11-17
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Forogt 2 fries and gave erong drink
Hope . 2023-11-15
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Missing the burgers and dips only chips and chilli bits come
Haley . 2023-11-08
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I did not receive my burger only chips and a bottle of coke weeee is my burger
Jade . 2023-11-08
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Missing kids cheese burger and fries
Joanne . 2023-11-05
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Food was late and cold, had items missing off my order. Will not be ordering from this restaurant again been using Justeat for a few years now, ordered from multiple different restaurants with no issues.
Henry . 2023-10-29
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Kept changing delivery time. Food was cold when it arrived
Lynn . 2023-10-28
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Apple slices missing from kids meal
Christine . 2023-10-27
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Very warm and welcoming staff, one of the better burger kings i have been to in a while, was lovely and clean, delicious food with fast and friendly service would 100% recommend.
amyy allen . 2023-10-27
MORE AT Google
Excellent customer service staff very helpful and friendly great with children my grandchildren love going there I would recommend burger king in North shields ,food is delicious and restaurant very clean Definitely 5 stars from me :)
Amber Allen . 2023-10-27
MORE AT Google
Everything was almost spot on but like most of these food places!! They missed the fries!! Ergh how hard is it to pack an order?!?!
Ross . 2023-10-25
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Really fast staff were very helpful
Anthony Silver . 2023-10-25
MORE AT Google
The delivery time changed twice and the food has arrived stone cold!
John . 2023-10-20
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Forgot my burger! Check your orders and get it right! If I’m spending my money on you I expect you to do the least and get the order right!!
Callum . 2023-10-17
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The door is quite difficult to open while using a wheelchair, especially as it is up a slope to enter the restaurant. The order screen didn't work, it took the order right through until payment and then said to order at the counter. Staff were friendly. The food was nice, the chicken nuggets were good. Toilets require a code from the receipt to enter.
Elliot Crowley . 2023-10-11
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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63 Opinions
So happy food came early and it was delicious! Thank you
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