Burger King in Broxtowe

Food cold, driver keep food in booth.

No one was around as it was a Friday night about 20.30. Food always enjoyable.

Absolutely awfully dire. Ordered whopper + cheese meal with coke. No cheese in cold burger - inedible. Fries warm and edible if hungry (as I was). Coke warm and flat. Pathetic. Nottingham Moto services em northbound. Unable to go back with takeaway order no 3254 on 3 November about 19.00. Never again.

Amazing. Can't believe we can actually get a burger king delivered to our house. It was fast and hot when it arrived. Fantastic service. Will order again.

Usually I love a bk but got diarrhea the next day from this one, after having a treat for my lunch it was the only thing different I had eaten to my wife who was fine the next day

So slow… don’t look at the queue go somewhere else and save yourself the time.

what a absolute joke over 2 hrs food was cold I'd advise staying away you even try ringing and there's no real number again STAY AWAY

Took 2 hours still waiting for refund

some of our food was missing, delivery was late so by the time it got to us it almost tasted stale.

Lovely smiley service from two girls on the front name badges said Lily and Hattie.

waited 4 hours then the food was cold and absolutely disgusting. never again

I ordered at 14.10 and my delivery arrived at 16.36 and it was missing items

Very slow and got my order wrong.

Food was cold, half unwrapped and almost 90 mins after original estimated time and stone cold

Bad experience all round. Found multiple hair in my burger. The guy preparing the food had long hair with no hair net 🤢🤢

Today we stopped for food at burger king north side and Briony and Nicole where very pleasant and helpful taking our order as i dont like to use the screens, it was very busy but didnt take long for our food and the food was very nice we will definitely call again when passing.

Ordered at 17.15 and once accepted it said delivery between 18.00-18.20. This then kept changing all the time. Delivery arrived at 20.41. The cold can of pop was nice and cold but when you put it in a bag next to warm food it transfers allowing the others things to cool down. Looking at other reviews they clearly have major issues and just eat may have to pull the plug. Very poor service avoid

had to wait 2 hours for a delivery when I got it the food was disgusting you should be shut down dog s--t

Travelled here today for some food , couldn’t ask for more better quality and customer service also tushcaun gave me great help on kiosk . Thanks

put the order in at 3.30 pm finally arrived at 7.30 pm never waited so ling for a delivery which started with an estimated wait time off about 40 mins but then kept getting more time added on the near it got to the delivery time. Appaulling service but food was nice and hit when it was eventually delivered .

took or to long to be delivered estimated 5.20pm to 5.40pm got delivered at 6pm.

This afternoon I had the pleasure of visiting Trowell services (N). Freddie was very helpful in guiding me through the menu and was very cheerful. All round wonderful experience and I strongly recommend you stop off on your Motorway journey!

Burned burger. Terrible taste.

Slow and terrible service. Miserable staff, long wait times and no communication. Never again

Really good food and really nice staff the girl on front was nice and had a nice smile when serving me her name tag read lily

Fries were nice but the burger buns were stale, and service was shocking.

Just stopped at this services. £27.96 for 4 bacon double cheeseburger, no meal no drink... . I knew their was something wrong with the lad behind the counter had a mask on.. daylight robbery.. .

The staff was very polite and friendly food was hot and fresh out within space 5 minutes (north)

£43 for 4 regular meals 😳. Wanted to charge an additional 30p for mayo. Burgers were cold and had no sauce in them. Wouldn't accept their app. What a ripoff. Staff were miserable as sin.

Cold coffee and cold food very expensive, rude staff, only stopped here as I needed a break from driving hgv

Typical Burger King. Complete menu, plenty of tables, good service.

I went to this Burger king on March 1st and paid £3.49 for a coffee on self ordering machine and got the receipt. But the staff said the payment hasn’t gone through. I showed them the receipt, but they refused to accept it. I showed them on my mobile banking that the payment has gone. But they said it will be credited back to your account. I checked my account few days later and the money has gone from my account and I tried to call them but no one was answering. I paid £3.49 for nothing.

Over 2hours still not received but shows as delivered, tried calling multiple times no answer! Appalling

the order sat doing nothing for 1 hour 30 minutes but I was unable to cancel or check progress. When it arrived it was cold.

ice cold and I mean COLD. drinks missing and dips missing.

Ordered from Deliveroo. Exceptional service from them. But my food was vile. The burger bun fell into small pieces, suggesting very old bread. The fries tasted like a whole bottle of salt had been thrown at them. The Fanta was warm, considering its a cold night, god knows where this drink had been stores. Vile! Definitely need to order McDonalds next time.

all my food was freezing cold i will not order anything else

I was delivered the wrong food, it was a different persons order with much less food, i have tried contacting them but have gained no response I would like a refund

I've been waiting 3 hours kept saying there getting a driver and now it says delivered but none came. WOW

Cea mai proasta servire din toate timpurile

Waited 20 mins and paid £14 to get a cold burger. Don't waist your money here

How dare you mark my food as delivered when I haven’t had any food with ring doorbell evidence

delivery was great, but from burger king.. bo sauces and food was cold

the food was cold and the bag was damage

Food arrived very late and was stone cold. Chicken nuggets was hard :( not nice

they kept pushing the time back took nearly 2 hours and my double bacon burger had no bacon on it..

delivery was over an hour late and the food was stone cold.

Food never come ,I've been ripped off

This has not been delivered. I ordered at 9pm. It’s now 12:30am. Nothing has been delivered.

absolutely disgraceful turned up 2 hours 15 minutes after ordering and everything stone cold straight in the bin

Missed the main part! No burger was sent! When ordered with extras! Really annoyed!

i ordered twice, got first order, second order wasnt going to arrive so canceled it, but they took the money which was just under £17, im disgusted that they think this is ok to do and that this is my only recource.

Not happy or good impressions when you choose to order food specifically stating no cheese, and guess what there is cheese on it, really not happy and was a waste of £20 order as the burger was the only reason i ordered with BK If i could drive, resently had a stroke, i would get it resolved as soon as possible, instead i have to wait for just eat to get back to me via email. Also it didnt help it took over an hour to prepare and deliver it, i do not live that far from it (max 3 miles)

AVOID - Waited 25 minutes for a cheeseburger meal and a double cheeseburger meal to be presented with a cold, small burger that looked nothing like the picture, about 10 chips and half a cup of coffee. At nearly £15 it was an absolutely disgusting price and a complete rip off. Will never order from Burger King again.

NEVER AGAIN..... staff disinterested... and the food was inedible.... we've learned (an expensive) lesson.... and will never eat at any Burger King again.....

Ordered at 6:45 and food never showed up

I can only say 60 minutes but took 2hr plus

Very slow waited 2 hours maybe more

Half my order missing and they dont read the ingredients meant to come with cheese nothing and fries and a drink got non of ot just the burger absolute p*** take

Driver was doing other deliveries food was cold

Missing items and some of the food was cold

1 hour and 50 minutes late is horrendous id like a refund now please

2 hours late and one whole meal was missing and the rest were cold, inedible. Delivery time estimate was extended 3 times. Not ordering again burger king online. Just eat refunded missing meal but still refuse to refund for cold inedible food, unacceptable, especially for the cost of it(higher than in burger king). Its as if it was cooked when ordered(apart from the missing meal) and just left to one side for the hrs it took to deliver.

Took 3 hours to deliver 2 burgers & fries. Ridiculous will never use again!

Worse food I ever had. Spent almost £30 to order meal for family of 4 and get rubbish food what even one person wouldn't have enough. Robbery king! Not a burger king

The food may of been good but I don't no because it was delivered but not too me

Order it at 12:15pm then at 3 is said it had been delivered went I didn’t receive my order

Chips still crispy all the food was hot and the delivery driver was lovely will be ordering again

I ordered the food at 12:56pm and didn't receive it till 4pm the food was stone cold I'm very upset

First time ordering and didn't receive my full order

As well as arriving almost an hour late, the food was freezing cold.

Food was cold and I was missing several items making the experience horrid, I tried to call about getting the missing items delivered but was hung up on, 60 quid down the drain to a takeaway I will not order from again

So happy to finally be able to order BK to my home.

Terrible wait on a Friday evening with 3 people working...

Tiny portion of "loaded" fries, which had no cheese sauce on at all. Burgers were really hard and horribly dry. The bread seemed stale. Massively overpriced for both size and quality.

No motivation to work, staff don’t look like they want to be there. Absolutely no customer service skills, staff doordall around, making customers wait when it’s not even busy. 15 minutes for one cheese burger, food was ready to be collected but no staff to be seen. After a frustrating wait food order was wrong. Avoid

The slowest service I’ve ever had at a fast food outlet. Staff couldn’t give a damn.

Bread was dry and burger was cold

Staff seemed exhausted although remained polite but service felt like it was going in slow motion. Food just took forever as i saw the timer on their screen for my order going well over 12mins - i worked in fast food before anything over 5mins was unacceptable. I was tired and just wanted something quick. Food was just about still mildly warm when i finally got it. I wished i had just gone to get a meal deal from m&s opposite. Mistake made and will know otherwise next time.

I rarely eat fries but just fancied some today at Trowell services after a visit to Yorkshire. I should have realised all was not well because there was a crowd of bored looking people hanging aroud the Burger King stand. You have to poke at a screen to place your order which is not my idea of fun but I perservered. On the screen after you have placed your order a number appears which you have to use to collect your order. My attention was distracted by some people nearby and I missed the number and had to guess at it. I then realized other people had a receipt but the machine did not give me a reciept. Eventually I worked out that it could be stuck in the machine and after investigation I realised that my receipt was stuck inside the machine along with several other receipts. The whole process was a nightmare. I waited ages for my order because there was not enough staff to process the orders. This was a miserable experience which I shall not repeat. On the bright side the fries were hot and tasty when they arrived but I am never going to do this again it was an absolute pain.

This is what £10 got me. Bare in mind I paid extra to "Go Large". This is a large meal? The double bacon and cheese is no bigger than a hamburger from McDonald's. I now have to go spend more money in Greggs on more food because this tiny portion didn't touch the sides. Avoid burger king at all costs.

Overpriced for what it is. Ordered and had to wait for 30 minutes just to get the wrong burger. Perhaps the only good thing about my meal was that I wasn’t given any bacon. The food was cold, burger overcooked and dry. The staff were nice and apologetic about the wait but clearly didn’t want to be there as well as lethargic and clueless about what they had to do. The food was expensive but had no value. Overall this was a terrible experience with the only redeeming factors being the customer service and the fact that we never had to come back.

Absolutely awful experience, do not come here. We ordered two double cheeseburgers and a steakhouse crispy chicken burger, all with fries and drinks, which came to nearly £30. It took nearly half an hour for the food to be made even though it wasn’t particularly busy and we were given a beef burger instead of the chicken burger. When we eventually got the steakhouse crispy chicken burger, the chicken burger was burnt yet the bacon looked barely cooked and the cheese looked inedible. The double cheeseburgers were tiny. I used to work at an understaffed Five Guys and we managed to make freshly made good quality burgers in less than 10 minutes, yet Burger King takes half an hour to heat up ready-made burgers? We will never eat at Burger King again and advise that no one else does either

It's a nice place to spend some time, good atmosphere. Food is okay, pretty standard menu. Service was okay Nice place, friendly staff

A solid Burger King, you know what to expect when eating from here. Personally I found the experience quite good but it was early dinner so much quieter.

When I start oredring coffee, staff member told me that they are already closed - at 22:40.

Burger King is one of our favourite burger restaurants. The Angus Steakhouse burger was exceptional, but the overall experience was disappointing and we award three-stars. There is no doubt that countrywide, Burger King can deliver very high quality fast food in comparison to other brands. However, Burger King outlets at motorway services can be variable and on this occasion, it turned out be be exactly that. Whilst the Angus was excellent, service was slow, as two out of the four automated touchscreen self-service sales-points were out of order. Also there were no Whoppers to be seen on the digital menu. That seemed very strange, so we had to ask over the counter as we thought there was a problem with the touchscreen. It turned out, they had run out of a key ingredient. So just three-stars awarded for this visit from our reviewer. We were highly impressed with the freshness, presentation and taste of the Angus, but two stars were lost for service and product range on the menu.

Vreselijke plaats. Koud eten,geen extra’s zoals bv zout of rietjes. Zeer onvriendelijk personeel. Iedereen staat te praten tegen mekaar ipv te werken ! Nooit meer !

I do like Burger King but the outlet at Trowell Services is far from acceptable. The Buns for the cheeseburgers were extremely dry and the burgers were barely warm, coffees would have been better if they were anywhere near an acceptable warmth as well.

Burger King review at Trowel. The staff don’t care and to be fair need sacking and replaced. Food was cold on 3 SEPERATE occasions, stale bread or could be just cold so was hard. Patties over cooked, luke warm and dry. You’re better spending your money at Gregg’s or Costa. This franchise clearly isn’t bothered about customer service.

Extortionate motorway prices. Definitely not worth the money. Will not return

Cold coffee Warn burger stale bread Taste less meal Very disappointed no receipt given And server having to take orders from a flashing monitor. Quit a contrast to our last meal a couple of days ago!

Took food back,bacon was cold,cheese looked like it had been flopped and cold chicken burger was barely warm. Avoid it !!!

You definitely can't call this fast food. 15 minutes for a burger, fries and a coffee

Closed before half 10, useless. McDonald's it is.

Went 9.45 and told closed, 5 mins later serving a group of lads with burgers. Two girls behind counter clueless with customer service

Poor service rubbish whopper burger from Burger King. Undercooked, dry burger with no sauce or flavour. Definitely not usual Burger King. Complained but not a right response . Burger King has definitely gone down, never again.

Terrible. Large meal is extra small! 10 pounds for nothing!

Two of the four kiosks didn't work, incredibly slow service it was painful, staff just chatting in the back. No receipt given at the kiosk that was working, no coke available. Waited 20 mins for food. Sat down at the (dirty) table and fries were missing, went to ask for fries got attitude and handed over some fries that were cold. Food quality is sub par. Won't be returning.

i hated it so much it radicalised me