Based on 32 opinions finded in 1 websites
Opinions
Such poor service I have experienced tonight from the ls14 burger king branch. I went through the drive through and ordered food for myself and child. The girl on the drive through was quite unprofessional and rush me through my order where I had to tell her I had other food/drink to add. When she gave me my order half of it was missing and the rest was cold she sighed at me then told me to wait over there. I waited for about 10 mins and then the same girl came out with my food where I checked to make sure it was right which it wasn't so had to go back around again to correct this. By the time this was done the food had gone cold, we only live 2 mins away from the branch. The food was so disappointing as this was supposed to be a treat, we don't eat take outs much. I won't be going to that branch again.
Sarah . 2024-03-01
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The staff were friendly enough but the building was cold, the food lukewarm and the toilets were still closed for maintenance. No wonder I was the only person in. I won't be calling again.
Malcolm W . 2023-11-29
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I really don’t know how this Burger is still open, it is always so filthy on the few occasions that I have gone in, hoping I had just caught it on a bad day. The walls in parts are covered in thick sticky gunk, the toilets are filthy dirty, the tables are falling apart as is the rest of the restaurant. So truly dirty, please don’t go here! Needs a health hygiene inspection.
Lilia E . 2023-08-18
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Management in this place it’s a joke. Every time you need to check your order because items are missing all the time. I would rate this place 0 if I could.
ale f . 2023-07-14
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This place is a joke, wrong food twice then saw my order on the side for 15 mins before they tried to pass me it. The restaurant is filthy and the staff are totally under trained. Never again
jamesbB2267LJ . 2023-02-12
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I only evert give reviews for exception service of terrible experience sadly Burger King sea rift is the latter have read some reviews they obviously don’t care as the toilets are still as bad ,dilapidated building unclean food was very poor I know the pictures on the menu don’t look like the food they never do but what I got wasn’t a whopper more like a whimper but what really got me was the stealth tax the displayed prices are all plus vat which makes 3 burger meals £30 in a sh@t hole do yourselves a favour just avoid the place
rhodesmartin . 2023-01-21
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Dreadful food terrible customer service from the seacroft outlet, don't go here ever, very unclean toilets and seating area, the way that staff speak to each other is disgraceful
Mandy V . 2022-07-03
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Without doubt the worst toilets that I have ever been in. If this is the standard of cleanliness they set themselves, I am terrified to eat the food!
Reprint . 2022-05-19
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Literally one word.. Disgusting. Hard Cold Wrong items on order Bad service Needs shutting down immediately
T5573RUmollyc . 2021-09-25
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Have visited this restaurant many times over the years, the place seems to be very neglected by the Burger King franchise, seats are all ripped and torn for some reason, there is no music or atmosphere other than depressing and cold. The staff are not friendly, it appears to be frozen in time as I do believe this restaurant first opened in the 80s or early 90s and hasn't changed since then.
Murphypatrick57 . 2021-08-31
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had 30 minutes for my dinner break and was passing on my way to mcdonalds so thought id give these a try for a change. Picked the cheesy double burger from the picture because it looked right up my street and similar to the one they sell at mcdonalds that i always get. anyway bloke on the speaker asked me if i wanted it as a meal.....i said yes with a coke with no ice got to the till. £9.63. jesus christ i wanted a meal deal not shares in the company. i asked for the manager and they sent out some spotty kid to the window who was sweating like fred west watching groundforce. he then informs me that the burger i had ordered and got offered as a meal deal only comes on its own and i had to buy the drink and fries separate! to be fair the burger was actually pretty nice but for that price i could probs get a meal deal from mcdonalds with enough change for a turn on mandy down water fkn lane! if your up that way.....carry on 300yrds down the road and go to mcdonalds.
X6441PKseanm . 2021-07-31
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What a waste of time. I have never before encountered a Burger King that didn't serve drive-thru at 10am. The outside was filthy with litter scattered everywhere and after I had sat at the window for several minutes a worker inside just looked at me and eventually sent someone else over to say they were closed. No outside signage saying this. This place continues to disappoint.
GillyCS49 . 2021-05-06
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Visited BK after a twenty year gap for a plant based double whopper for me and the mrs, extremely disappointed. - Baps were stale, crumbled in our hands - no ketchup - very little vegan mayo - No receipt - No napkins/tissues - £20 waste of money! Contacted store and spoke with Lee who was going to speak with manager and promised to call us back and we are still waiting,.. Never again!
Proctologist . 2021-04-28
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York Road Leeds. Unfriendly staff, and the worst thing you can do at a drive through is forget to put the order in the bag. Absolutely fuming when I got home. Only ordered two things and only received one......
mark j . 2020-07-08
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Decided to visit BK For the first time this year and see what the drive thru experience was. First of all, they forgot to put the sides in the bag. When we got home we opened the bag to find the food in stale buns. Not worth the effort of going back, so won’t be back
Scooterboy1888 . 2020-06-11
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We thought we would try burger king after a long time away. We had a really positive experience, The manager on duty ensured that we had a nice time and ensured that all my food was fresh, Thank you
1042pete . 2020-05-13
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I visited this Burger King with limited expectations due to previous poor reviews. I have to say I'm surprised. The staff seem the same but motivated and worked with urgency. Management seemed to be very customer focused and ensured that our stay was upto the...
leewH7062OZ . 2020-05-11
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Man's got a long batty crease and they had no toilet roll and man's bum is wide still I need more toilet roll so man can wipe his skidz ......... You dokno. Man nearly slipped on his arse from the amount of stingy wee on...
O3974IHjackb . 2020-02-29
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Fabric and fixtures of the building were shabby and badly maintained. Staff arguing with the manager. The food was barely warm.
sc0ffa . 2020-02-27
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Had a visit today,the restaurant was absolutely disgusting,I had taken kids with me !!! It was dirty scruffy, took the kids in the play area !!! So grubby and dirty, rubbish and food in play area, looking round the whole restaurant was disgusting, food and...
joannemchugh73 . 2020-02-20
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Was out with friends who suggested going to Burger Kings for some food. I protested and said no, if it's like other Burger Kings it will be filthy, there will be one person cooking and one person serving. I was out voted so Burger Kings...
racey151179 . 2020-01-25
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The place hasn't changed since I had a birthday party here 25+ years ago. The place is poorly staffed. Food took ages to arrive and wasn't all that.
Faultrated . 2019-12-22
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Food came and half of it missing. Seemingly short staffed and the toilets were absolutely disgusting.
BeaconWonderer . 2019-10-26
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Empty at midday should have told me something. Walked as been to Halfords next door before driving home. Staff mucking about on the floor behind the counter?? Asked if I wanted to eat in or takeway..Eat in please. Got food in a take away bag...not...
jenii2014 . 2019-09-08
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Sometimes you just need to grab a quick bite on the go. It was slow service, the counter was filthy , premises are dated and lack of pride in staff to keep clean. My son said toilets were falling to bits. Looks likes premises need...
H4003MZchrish . 2019-07-13
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I work close by so I tend to go there relatively often on my break. However it seems to have constant issues. In the last 2 months I’ve had to return 3 out of 6 orders due to them getting it wrong(and that’s just the...
AGH994 . 2019-06-15
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What a joke! Avoid this burger king at all costs! Ordered a triple whopper meal , phoned the restaurant as soon as the order was accepted , told them to not put cheese on the burger! Burger got to my house , covered in cheese!...
Tony P . 2019-05-12
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Nice clean place has kids area which is great but needs to be bigger. Food is nice and was hot too nice friendly staff
mia823 . 2019-04-02
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Kids like here and it's never busy... place is clean staff seem friendly too. Food is hot but portion sizes not the best for what you pay
mia823 . 2019-02-13
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I also wouldn’t normally review a BK. But this place is terrible. Couldn’t eat the burger or the chips. Cold and tasteless. Best part of the meal was the bbq sauce. The whole environment was very cold, too cold to take coat off. How can...
KezH666 . 2019-01-17
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I wouldn't usually review a Burger King, but this one is different in many ways. It was very scruffy, with smashed windows and tap heads missing in the toilets. It was also cold in there. I ordered two meals but the cashier had no change...
Greedy-Piglets . 2019-01-09
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63 Opinions
RUDE! LAZY! Sat at speaker for touching 5 mins no answer moved to window to be looked at 3x then knocked on window for the drive thru lady to come and say go back to the speak….i refused so she took my order code. Explained about the guy looking at me no answers! Checked order it was totally wrong so went inside again said excuse me to a different lady for her to look and carry on packing an order! Drive thru woman returns explains my order was wrong she snaps at me telling me she didn’t pack it? Did I say she did? She shouted the woman that did who said well I put the boneless meal in….she didn’t and I had 4 pieces of chicken that I didn’t order all with bones in so she clearly got it wrong. It was changed over and I left. I decided to ring the manager who well let’s just say she’s not going far in life…..rude and arrogant she is. When I explained about the lad looking at me she says “he’s not trained in driver thru” I understand that but to open a window and ask me to wait a moment is more than enough….wait for it HES NOT TRAINED TO OPEN A WINDOW!!! Howling I was…not trained to open a window must be in next pay scale then young man hurry and get up there. She asked what I wanted her to do? Clearly as useless as the team she leads! The chicken when I got home was as dry as Gandhis Flip Flop well dehydrated because they were all chatting and not working that’s why! What a complete joke of a place. Never been in a place with so many rude people serving customers! (04.02.2024 @ 20.20 order #8125- this is so that when the area manager looks he can see what shower of a team was supposed to be working)
7 Opinions
We ordered various items and on their website stated dietary requirements. The items arrived normally, with both cheese and mayo included.. which we specifically requested to be excluded. When we spoke to the shop to get the items replaced.. they denied there was a problem, then they blamed their website, then blamed us for not ordering correctly. The patronising way he spoke to us was out of order, We won’t be ordering from them again.