Based on 62 opinions finded in 1 websites
Based on 62 opinions finded in 1 websites
Nº 2793 in 3097 in Leeds
Opinions
Glad I didn't check the reviews on Google, before ordering. Ordered at about 6am from LGI as we had our son in hospital, tried to call them to ask for sauces but number no longer in use and Google says closed so we thought it was a scam, however 25 mins later I get a call saying food is outside, delivery guy was so polite really nice and the food was good, doner kebab is your usual nice standard kebab with chilli and garlic etc, garlic bread good. Not the Ritz but if anyone finds themselves in LGI or needing very late delivery at some point and reads this, I'd say risk it.
Oliver . 2023-11-03
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Waited 2 hours for food and never turnt up
Amy Drew . 2023-11-01
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Ordered on uber eats, never arrived and wasn’t even open on google. Wouldn’t trust for delivery and food doesn’t even look good either. Go somewhere else
Georgia Heath . 2023-10-29
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Ordered food at 6:20 , had no sign of showing up and no answer from the restaurant after the entire thing apparently being closed. It finally came at 8am and was the entire wrong order , but the app said it’s still coming so can’t report it being the wrong thing. So bad
Molly Lambert . 2023-09-30
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HORRIBLE DO NOT ORDER ORDER NEVER SHOWED UP
Ricardo Rafael . 2023-08-01
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never arrived never picked up , do not order from here
lottie cunningham . 2023-05-30
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Ordered through UberEats. They finally picked up the call after 2 hours just to tell me that they’re out of Pizza Dough. No wonder they have the worst ratings. Worst customer service ever! Not gonna buy it from here again!
Ebrahim Sait . 2023-05-29
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Rang then nearly 10 times. Got no reply at all even though it says order has been sent off
Ahmed Ali Haider . 2023-05-21
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Tbh people say this is bad takeaway and stuff i have never had one problem with them very fast at delivering and best bqq pizza ever so if you want a good takeaway this is thr best one pf all times ❤️ inore the hates
codie may . 2023-05-09
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WORST PLACE IN LEEDS, NEVER VISIR
Ilan Ramirez . 2023-03-04
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Delivery came and hour after it was supposed to and chicken on the pizza gave me food poisoning.
Amelie Bell . 2022-12-11
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No food delivered,refund refused.would never purchase here again
Kick Jq . 2022-11-03
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Really dirty place and food is never on time
Esteban Apedo . 2022-10-31
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order never showed up, don’t even bother
M P . 2022-06-02
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Ordered 2 hours ago yet still nothing. Rang after a hour of waiting and they took forever to answer and told us it would be delivered in 15 minutes. Avoid this place at all costs they just lie
Charlotte Smith . 2022-03-12
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Literally do not order after 0:00, the Order was never received and money was taken. however I never got my order and my money was never reimbursed
Bella S . 2022-03-05
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food was delayed and pizza had burned crust. there was also stinked burger. probably my dog getting better food
Pizorio Mondelo . 2022-02-21
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Ordered from Uber Eats, and then read the reviews. Was half expecting not to come, but it arrived in about 40 minutes. This was about 10 minutes over the ETA. I think most negative comments would be negated if they were more realistic with their delivery times. The pizza was actually really nice and good value.
Kevin / . 2022-02-15
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Ordered on UberEats at 6am, place was shown as open. Delivery ETA was around 30minutes, more than an hour passed with no updates, nobody was picking up the phone at which point I had given up on the food. Around an hour and 15min after placing the order I get a call from uber saying they’re sorry about the delay as the first available driver has just shown up to the restaurant but if I’m willing to they can still bring my food in 15-20min. Here I am, two and a half hours later pizza-less and cheesy chips-less. WOULD NOT RECOMMEND this place is a pisstake.
Vaninaa . 2022-02-05
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WEIRD. Ordered on Uber Eats and tried to contact Hot Stuff once the estimated delivery time had passed. Never been able to reach them as ‘user was busy’. Google stated that the place was closed. I then came here to read the reviews after which I didn’t expect to receive my food at all. However, about 30-40 minutes after the estimated delivery time, I received a call from the delivery driver because they were outside with my food. My problem is that the estimated delivery time isn’t accurate and Hot Stuff doesn’t answer the phone to explain to their paying customers whether they can expect their food or not (obviously; once you paid you should receive it or be refunded). The food was fine for 7.15 am, that’s why 2 stars and not one.
Tanisha Groeneveld . 2022-01-30
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Just update the closing time on the Uber app? Would save so many bad reviews
Jai Singh . 2022-01-26
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came in 30 seconds! of course we didnt get scammed dw guys LOL
Violeta V . 2022-01-09
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Uber eats. Never came. Took my money. Saying open but closed. Same as all the other 1 star reviews! They are all real! Do not waste your time!
Jaime Gaunt . 2021-12-19
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Terrible service. Do not order on Uber eats. said 25 minutes maximum wait. rang to ask what hold up was, said would be 15 minutes. nothing after an hour. tried to cancel but Uber eats wouldn't allow.
Will Coomes . 2021-12-11
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Having been waiting for almost an hour for my delivery and it still hadn't arrived, I tried calling the restaurant several times and they never pick up. I go to their website and see it is closed even though I have ordered food.
Ares Hemo . 2021-12-07
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Ordered on deliveroo and the order never came, after an hour of waiting they said it was delivered even tho it wasn't. I kept calling them over and over and when they finally pick up they don't speak to me and just ignore me as if they picked up the phone by accident. Don't waste your time here
Shadar . 2021-10-30
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Discusting behaviour they are on uber eats and their not even open and have taken my money absolute unrprofessional behaviour makes me sick. Just says user busy whoever owns this place should be appalled by their goals. Nothing to even be happy about let alone proud failure of a business
George Heath . 2021-08-07
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not answering phone or arriving. keep checking uber eats and ringing them but … nothing.
Naomi Whitehead . 2021-07-25
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Never arrived. Customer service is shocking too
Benjy Magic . 2021-07-24
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Never delivered. Can't even ring them.
Romi Rehman . 2021-07-04
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Scum don't even answer the phone NEVER ORDER HERE CANT EVEN GET A REFUND FROM THESE JACKALS
Sebastian Melmoth . 2021-06-30
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I once had to wait over an hour and 45 minutes for my order.
Lewis Fensome . 2021-06-06
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Not happy with the size of the chips donnor and cheese burger was nice haven't got no complains
Chloe louise . 2021-06-03
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it was... fine. exactly what i needed hungover at 6am was worried when i saw the reveiws but it was fine
Elijah Brooks . 2021-05-14
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Cancelled my order because the guy on the phone couldn’t count and told me it was on the way 15 minutes ago when it wasn’t. Was meant to arrive in 10-30 mins didn’t turn up in 1 hour 15. Customer service skills are appalling and they should take up being polite to paying customers instead of being rude people who have no respect for anyone else
Charles W . 2021-04-24
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my parmesan was so small i inhaled it.
Jazmin Miah . 2021-01-23
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Food never arrived. I was only in an apartment round the corner so decided to walk round. Front of shop boarded up, I asked the guy in the takeaway next door and he says it closed years ago. Taking from the comments, this place doesn’t exist anymore and maybe profiting from buying food elsewhere and delivering it. Probably explains why some of the food is cold or doesn’t even arrive at all. I’m not sure. But my food should have been here 3 hours ago. I’m hungry and not happy. Be warned
Ez Brown . 2020-10-04
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I bought from deliveroo for the first time and, even though it was late the pizza was great. Lovely crispy crust and plenty of toppings. A nice surprise.
P Y . 2020-05-22
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Go here often using foodhub...... 75% of the time they'll accept the order and deliver, the other 25% they'll accept and won't deliver it, even you call them multiple times they didn't even bother picking up ....
Bablu Miah . 2020-04-02
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The delivery driver thought I was going to run off with the pizza and as for the pizza I dint now where to start "DO NOT ORDER FROM HERE"
Jake M . 2020-01-27
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Did not answer the phone i tried 5 times will not be ringing them again
Rafał Jeziorski . 2019-06-25
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Do not go here. Rude staff, over an hour late, cold, burnt, and refused refund.
Francesca . 2019-02-03
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If you're hungry don't order from here as it never arrives
Michael Luke . 2018-09-30
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Disgraceful the pizza tasted awful and thin the hygiene rating was 3 and I will not be returning.
Jamie D (Jamie) . 2018-03-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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19 Opinions
Awful! Ordered chicken tikka starter, chips, and donner parmesan. The chicken in the parmesan was RAW!! I mean really raw! When I called to express this, i was told it can't be raw as it's cooked fresh. I offered to take it in or send pictures and was told a manager would call me in 5 mins. After 10 mins, I called back to be told the manager is out on deliveries and would be another 20 minutes. Very bad telephone manor when a customer has a resonable complaint. Raw chicken is not ok. Also when I called the second time the guy who answered said "chicargo" when I questioned this they run both shops, I was unaware of this have often ordered from there but won't be from now on.
21 Opinions
Absolute Scam! Restaurant doesn’t even exist. We ordered our food on their website, paid the money, money was taken out of the account straight away but no confirmation. Waited over an hour and absolutely nothing. The phone number on the website is not in use and looking at Google maps the address is actually a hair dressers! Trying to get money back through the bank now. DO NOT ORDER!!!!