Burger King in Rochdale

great customer service by a lovely young lady named Evelyn. she was very enthusiastic about her job and had lovely manners. not to mention the fantastic burger she flipped. keep flipping those burgers Evelyn i will defiantly be back :)

Really good warm and fresh best burger King iv had in ages

Audibly sighed LOUD when we came in and they were still open but they obviously wanted to leave cause they were tidying up

Evelyn and Amelia great customer service

Lovely service and hot food. Served by Hannah who was polite and friendly.

Visted yesterday wonderful service from a very polite young lady called Hannah. Food was hot

Visited Burger King, last week and staff were very helpful, especially the young girl Hannah who served us, she was really polite and very welcoming.

I was served by Amelia, she was helpful and friendly. The food came quickly and was fresh and hot. Couldn’t fault and will definitely return.

I ordered here and the staff were lovely. One staff in particular ( amelia) was very helpful for me and my family. She provided amazing service and we cannot fault the place. I would definitely recommend.

Food was hot and fresh, served fast

Chloe was so lovely, recommend what to get as I have never been to Burger King before. Didn’t disappoint.

Found the food and service to be top notch. Staff were all friendly and had a chat with the shift manager Eve who made sure we enjoyed our food

Evelyn was amazing help, great customer service

Great friendly service by Evelyn

Evelyn was lovely great service and food

Service (Evelyn) was excellent and food was spot on ⭐

Food was tasty, fast and warm. Great service too from Evelyn and staff.

Fast service, friendly and clean location. Evelyn quicky sorted out an error I made when ordering at the self service point and was very helpful. Thank you!

Stopped of here on the way to a trip. Lovely service. Very polite staffing and quick and easy grab and go food.

The staff are not serious about their work, and their efficiency is very slow to serve dine-in. Especially the takeaway and delivery partners, and their attitude is not friendly.

Came here after a trip up north, damn hungry. Order my food on the order stand, never got a receipt, but got my food went back to the car, and thought I eat it there. Lucky I didn't drive off. The order was wrong to what I order and fecking cold. Only thing was warm was the bun. So I taken the food back and the look on the cashier looked shocked. Told him that the order was wrong and cold. He put his hands on it saying it was fine but told him to touch the burger itself. Wasn't happy in the end was told I get another burger cooked but if you can't get it right the first time (order & cooked right) he thought it was funny at the time. But I request a refund and won't be going back there again. So warning to others!

Too much waiting time staff even don't care about customers

I had loaded fries found them to be a little salty

A young lady called katie helped me. Very polite.

Fabulous service at the east birch burger king. Friendly staff and quick service. Very happy

Freshly cooked and quick. Only masked atmosphere down because its a service station.

Never seen such a dirty area that serves food. Went at 8:30 pm only customers but yet nobody had where with all to clean up sweep flour and show a bit of TLC. I feel embarrassed that first time visitors to UK could experience their first motorway food experience here what a great advert!

I don’t recommend taking what’s in the photo √1, otherwise you’ll get what’s in the photo √2. Not only that, it’s also cold 👎

There's only 1 order and I've waited 18 minutes

Atmosphere was great food was nice and fresh, will be back

Fantastic friendly service served with a smile 🙂

Food was fresh & hot n staff (Chloe ) was very nice

Staff were really friendly good service

Filled a hole after the football on the way home, best bit of the day.

If I could leave less than 1 star I would. RUDE, poorly trained and very unprofessional staff. This includes the so called shift manager. Couldn’t answer any question other than saying “We don’t do that”. If this is the image BK want to give of their brand. They may wish to reconsider using moto to run their franchise.

Great service by Elle Chloe and Katie food was hot and tasty

Fries room temp, didn't get close to filling the fry bag. Burger was burnt as well.

I have rated this place 1 star, and that's being generous. The place was disgusting. The bins were over flowing, the service counter was littered with dirty napkins, tea bags that had been there seemingly all day. The staff were not very helpful or polite at all. The place was really quiet and they missed stuff off my order, no apologies were given. The staff were not even trying to keep the place tidy and seemed oblivious to the mess. The only positive I can say, was the food was good. Will not be visiting this place again.

Luke shift manager is a racist guy. I recently visited this Burger King location, and my experience was disappointing due to the unprofessional behaviour of the shift manager, Luke. His conduct appeared discriminatory and made me feel uncomfortable during my visit. Such behavior is unacceptable in any workplace, especially in a customer-facing role. I urge the management to address this issue to ensure all customers are treated with respect and fairness.

How has this place not improved since someone left the same review a year ago?? We couldn't even sit down, the whole place is filthy and it's not busy at all? Barely anyone in here and very limited staff (not their fault I'm sure) but the girl serving was nice at least! Hygiene is absolutely disgusting! We had to ask to take our food away.

One of the better burger kings as they accepted cash as most at services dont

Clean restaurant, my food was hot and fresh

Had a share box the chicken was warmish!! Was up all night with a bad stomach not great thanks

Awful. Given nuggets instead of cheese bites.no apology. Then my burger had no bacon, when I brought it back was told someone ordered one without bacon. Given new burger, cheese not melted. Bacon cold. Girl did not smile nor say sorry once. Atrocious service. Wasn’t even busy

Ashley, chloe and Katie were excellent they treated me very nicely and served me an excellent burger it was a splendid experience and I will definitely be coming again 10 out of 10 x

Food is always great and staff are pleasant thanks.

I have stood waiting to order at the counter for approx 20 mins. The woman seen I was there but prioritised the self order point orders. Numerous times she was stood waiting for orders to be ready but not once thought ill take order from the counter now. Wasn't until I made her aware of my frustration she took my order.

Absolutely the worst buger king I've ever went to. The menu was different from the last time 8 items only and not great options. Staff are extremely rude and dismissive they couldn't care less about the customers.

great service, food was fresh and tasty would recommend

Staff here keep you waiting. Purposely ignoring you, they chatting among themselves at the back.

Normally find bk the best but been to both sides of this service station for bk and I was just warm and the bacon was so floppy it just made it hard to bite thru

The best crispy chips ,that I have had at any Burger King restaurant.And I have been to an awful lot of them all over the country as an HGV Driver.Thanks

Lots of mix ups with orders. Lack of staff so tables and bin areas not clean. I queried why 20%VAT charged on food to take away. Answer was we don't charge more to eat in! I stated food to take out is vat exempt the lad in charge told me in no uncertain terms I was wrong! I asked who I could make my complaint to and he told me I had made the complaint and I was wrong then he started to walk away so I said ok I will make the complaint on line. Do that he said and you will get same response. I will not eat here again even though it is the services we use regularly on our journeys. I had to put one star as there is no option to give no stars. They did not deserve this star. To top all of that the food was cold and went in bin. Not told which drink was sugar free so both went in bin as I am diabetic. Ended up going to wh smiths for a drink and a mars bar till I got home. Not good enough

Came in at 2235 on the west-bound burger king to be told I couldn't order as the guy in front was last order even though there was still 25mins left of opening time! Absolutely disgusting service.

Sometimes a bit untidy, but it is good as a meal stop.

Visit here frequently when travelling never have any issues and the food is always good

How can you relax on break when staff is banging with chairs and bins as hard as they can…???

Burger King Motorway services style! Usual BK food not always on the great side of things, customer service and speed also lacks a little.

Very safe and clean. Fast food. Calm atmosphere. Polite friendly staff.

Had breakfast here, loved it! The food was so good and fast service from the staff.

Disappointing for a BurgerKing, which is my preferred brand for a quick burger. This was a flame grilled Steakhouse Angus meal, plus cheesy loaded fries & a portion of chicken nuggets. Nuggets were “ok”, loaded fries stone cold (literally stone cold) when i ate them in my Travelodge room next door to BurgerKing. The burger looked awful and sadly tasted the same. It didn’t look anything like the advertised picture. Looking inside I wasn’t even sure what the green/grey component parts were, other than the straggled bits of rocket leaf. I was significantly disappointed today. They can do so much better. This is the meal i usually order when at BurgerKing. I hope their Managers read this & take corrective action.

Pleasant visit to Burger King 👑

Food is banging, staff don't have a clue.

Ashley was very helpful to me because I am autistic. She let me come to the counter to order.

Massacre. Wait for a burger for 20 minutes while the staff talks about the holidays.

Charity tombola outside the Burger King, woman running it was very kind, thanks Chloe

Great service fast and efficient

Food was very nice and the staff was friendly

Always amazing service from this branch, Chloe is so helpful and polite. Food hot and fresh

Amazing hash browns extra care was taken 😋😋

Ordered a huge order for work colleagues and the team were fast and the order was all correct with nothing missing and all hot and fresh. Chloe was fabulous

Great the fact I live close when ordering on uber always comes to me hot

Staff were really friendly, Michael I believe his name went above and beyond for me and my son who has autism and made sure the food was hot and fresh. The seating area was clean too

Daniel was really helpful in helping me and my grandma and brought our food to our table as she as issues with mobility, the food was great too

Good prices for motorway Quick service and food all hot

We had 57 children and 10 adults coming back from our school trip when our coach broke down. We managed to get to the services to wait for a new coach. You were amazing, you let us order, got all the food ready quickly and were ready and organised. You all were so helpful and accommodating to us. Thank you for making quite a stressful visit, very easy and pleasant. The kids loved it!

After our coach broke down, traveling back from a school visit, the staff here were amazing at accommodating 57 hungry children.

After a broken down coach with 62 children and staff, Burger King were really good. Food was served fast with no problems and welcomed us all lovely. Everyone was happy

Enjoy food and the service was very quick and i would recommend this place to everyone and staff was very friendly and polite and helpful.

Food came out very fast and was quite tasty would recommend

The quality of the Burgers aren't great, I ordered a Bacon Double Cheeseburger, the Bacon was undercooked (it looked like it was fresh off the Pig and hadn't seen a Grill) 👎🤢 The Service Area isnt a bad place to sit and eat, but avoid the Burger King 👎

Cold fries, lukewarm onion rings like elastic bands. Burgers had missing sauce and bits. When food arrived there were no fries as ordered. Had to ask for napkins. Worst Burger King I have ever eaten at.

Be even better if the self check out were working

massacre!!!! the guy from the staff said they were closing and it was 9.30pm and they were closing at 11pm. Very not nice. Situation from 10 minutes ago... until dismissal

Burger kings nice even better when it's free hgv parking £10.00 voucher inc.

Shocking burger bun was rock hard! And burger was cold Appauling!

You just can't beat a Burger King 😋

Well, they get your order right , beats mcdonald's anytime

That was no burger king that was burger peasant. Cheese bites are good tho

Well it's a burger king in a motorway services great for when the kids are whining "I'm hungry"

3 flies in my food!! (Double XL bacon cheeseburger). I do not recommend anyone to eat here. Most disgusting place I've ever eaten, (ordered for takeaway).

Simply the best can't go wrong with a whopper

Wszystko ok. Tylko 4 gwiazdki, dlatego że nie lubię fast foodów, choć moje zamówienie ,,dało się zjeść".

Honestly really bad I asked for peppercorn fries got a mixture of peppercorn and bacon cheese fries, also ordered peppercorn Angus burger again bit of a mish mash of two burgers, food and wrappers left on loads of tables, two lads working there was like a cba attitude, clearly not pride taken in there job and the burger bun was full of grease, cost me £15, felt gutted as was looking forward to my meal as not had Burger King for a while but it’s put me off now 🤢

Too busy, only two staff on at peak times, sort it out burger King

Self service screen was so slow we was worried it took payment and didnt send the order. But couldnt mention it to any staff because they were all hiding in the back. Noone in sight l, even in the kitchen. Finally the order came through 5 minuites later and all the staff seemed to crawl from the back. Put order together after another 5 minutes of waiting, we ordered eat in but the guy was just going to put it in a bag and not bother with tray and hand me drinks with no cup holder. Got the tray from him in the end. Sat down to eat and loaded fries were flat cold and stale. Rest of food was edible. Safe to say after not having burger king in years and trying to give another chance to see if theyve improved. I will not be having again in the futuren

They forgot half of our order ! Absolutly tasteless also not fresh ! Dirty place in general

There was accident on the motorway causing a uncommonly large crowd to gather at one time, despite the rudeness and inconsiderate nature of some of the crowd, the staff maintained their cool and composure resulting them in clearing the orders. Whilst also presenting themselves in a professional and polite manner. The food was also cooked fresh to order and the manager was extremely helpful and friendly.

Food usually cold and hard cheese cook burger when customers come who wants stale burgers this time my code wouldent come up on your stupid app and ime not paying full price and you give delivery better offers y I don't get that well left and whent mc donalds bacon allways raw as well poor burger king .

Waiting ages for a meal while you watch staff mess around joking with each other , the prices are ridiculous aswel and the whole place is filthy , I’d avoid