Burger King in Rochdale

I have rated this place 1 star, and that's being generous. The place was disgusting. The bins were over flowing, the service counter was littered with dirty napkins, tea bags that had been there seemingly all day. The staff were not very helpful or polite at all. The place was really quiet and they missed stuff off my order, no apologies were given. The staff were not even trying to keep the place tidy and seemed oblivious to the mess. The only positive I can say, was the food was good. Will not be visiting this place again.

How has this place not improved since someone left the same review a year ago?? We couldn't even sit down, the whole place is filthy and it's not busy at all? Barely anyone in here and very limited staff (not their fault I'm sure) but the girl serving was nice at least! Hygiene is absolutely disgusting! We had to ask to take our food away.

Luke shift manager is a racist guy. I recently visited this Burger King location, and my experience was disappointing due to the unprofessional behaviour of the shift manager, Luke. His conduct appeared discriminatory and made me feel uncomfortable during my visit. Such behavior is unacceptable in any workplace, especially in a customer-facing role. I urge the management to address this issue to ensure all customers are treated with respect and fairness.

One of the better burger kings as they accepted cash as most at services dont

Clean restaurant, my food was hot and fresh

Had a share box the chicken was warmish!! Was up all night with a bad stomach not great thanks

Awful. Given nuggets instead of cheese bites.no apology. Then my burger had no bacon, when I brought it back was told someone ordered one without bacon. Given new burger, cheese not melted. Bacon cold. Girl did not smile nor say sorry once. Atrocious service. Wasn’t even busy

Ashley, chloe and Katie were excellent they treated me very nicely and served me an excellent burger it was a splendid experience and I will definitely be coming again 10 out of 10 x

Food is always great and staff are pleasant thanks.

I have stood waiting to order at the counter for approx 20 mins. The woman seen I was there but prioritised the self order point orders. Numerous times she was stood waiting for orders to be ready but not once thought ill take order from the counter now. Wasn't until I made her aware of my frustration she took my order.

Absolutely the worst buger king I've ever went to. The menu was different from the last time 8 items only and not great options. Staff are extremely rude and dismissive they couldn't care less about the customers.

Staff here keep you waiting. Purposely ignoring you, they chatting among themselves at the back.

great service, food was fresh and tasty would recommend

Normally find bk the best but been to both sides of this service station for bk and I was just warm and the bacon was so floppy it just made it hard to bite thru

The best crispy chips ,that I have had at any Burger King restaurant.And I have been to an awful lot of them all over the country as an HGV Driver.Thanks

Lots of mix ups with orders. Lack of staff so tables and bin areas not clean. I queried why 20%VAT charged on food to take away. Answer was we don't charge more to eat in! I stated food to take out is vat exempt the lad in charge told me in no uncertain terms I was wrong! I asked who I could make my complaint to and he told me I had made the complaint and I was wrong then he started to walk away so I said ok I will make the complaint on line. Do that he said and you will get same response. I will not eat here again even though it is the services we use regularly on our journeys. I had to put one star as there is no option to give no stars. They did not deserve this star. To top all of that the food was cold and went in bin. Not told which drink was sugar free so both went in bin as I am diabetic. Ended up going to wh smiths for a drink and a mars bar till I got home. Not good enough

Came in at 2235 on the west-bound burger king to be told I couldn't order as the guy in front was last order even though there was still 25mins left of opening time! Absolutely disgusting service.

Sometimes a bit untidy, but it is good as a meal stop.

How can you relax on break when staff is banging with chairs and bins as hard as they can…???

Visit here frequently when travelling never have any issues and the food is always good

Burger King Motorway services style! Usual BK food not always on the great side of things, customer service and speed also lacks a little.

Very safe and clean. Fast food. Calm atmosphere. Polite friendly staff.

Had breakfast here, loved it! The food was so good and fast service from the staff.

Disappointing for a BurgerKing, which is my preferred brand for a quick burger. This was a flame grilled Steakhouse Angus meal, plus cheesy loaded fries & a portion of chicken nuggets. Nuggets were “ok”, loaded fries stone cold (literally stone cold) when i ate them in my Travelodge room next door to BurgerKing. The burger looked awful and sadly tasted the same. It didn’t look anything like the advertised picture. Looking inside I wasn’t even sure what the green/grey component parts were, other than the straggled bits of rocket leaf. I was significantly disappointed today. They can do so much better. This is the meal i usually order when at BurgerKing. I hope their Managers read this & take corrective action.

Pleasant visit to Burger King 👑

Food is banging, staff don't have a clue.

Ashley was very helpful to me because I am autistic. She let me come to the counter to order.

Massacre. Wait for a burger for 20 minutes while the staff talks about the holidays.

Charity tombola outside the Burger King, woman running it was very kind, thanks Chloe

Great service fast and efficient

Food was very nice and the staff was friendly

Amazing hash browns extra care was taken 😋😋

Always amazing service from this branch, Chloe is so helpful and polite. Food hot and fresh

Ordered a huge order for work colleagues and the team were fast and the order was all correct with nothing missing and all hot and fresh. Chloe was fabulous

Great the fact I live close when ordering on uber always comes to me hot

Staff were really friendly, Michael I believe his name went above and beyond for me and my son who has autism and made sure the food was hot and fresh. The seating area was clean too

Daniel was really helpful in helping me and my grandma and brought our food to our table as she as issues with mobility, the food was great too

Good prices for motorway Quick service and food all hot

After our coach broke down, traveling back from a school visit, the staff here were amazing at accommodating 57 hungry children.

We had 57 children and 10 adults coming back from our school trip when our coach broke down. We managed to get to the services to wait for a new coach. You were amazing, you let us order, got all the food ready quickly and were ready and organised. You all were so helpful and accommodating to us. Thank you for making quite a stressful visit, very easy and pleasant. The kids loved it!

After a broken down coach with 62 children and staff, Burger King were really good. Food was served fast with no problems and welcomed us all lovely. Everyone was happy

Enjoy food and the service was very quick and i would recommend this place to everyone and staff was very friendly and polite and helpful.

Food came out very fast and was quite tasty would recommend

The quality of the Burgers aren't great, I ordered a Bacon Double Cheeseburger, the Bacon was undercooked (it looked like it was fresh off the Pig and hadn't seen a Grill) 👎🤢 The Service Area isnt a bad place to sit and eat, but avoid the Burger King 👎

Cold fries, lukewarm onion rings like elastic bands. Burgers had missing sauce and bits. When food arrived there were no fries as ordered. Had to ask for napkins. Worst Burger King I have ever eaten at.

Be even better if the self check out were working

massacre!!!! the guy from the staff said they were closing and it was 9.30pm and they were closing at 11pm. Very not nice. Situation from 10 minutes ago... until dismissal

Burger kings nice even better when it's free hgv parking £10.00 voucher inc.

Shocking burger bun was rock hard! And burger was cold Appauling!

You just can't beat a Burger King 😋

Well, they get your order right , beats mcdonald's anytime

That was no burger king that was burger peasant. Cheese bites are good tho

Well it's a burger king in a motorway services great for when the kids are whining "I'm hungry"

3 flies in my food!! (Double XL bacon cheeseburger). I do not recommend anyone to eat here. Most disgusting place I've ever eaten, (ordered for takeaway).

Simply the best can't go wrong with a whopper

Wszystko ok. Tylko 4 gwiazdki, dlatego że nie lubię fast foodów, choć moje zamówienie ,,dało się zjeść".

Too busy, only two staff on at peak times, sort it out burger King

Honestly really bad I asked for peppercorn fries got a mixture of peppercorn and bacon cheese fries, also ordered peppercorn Angus burger again bit of a mish mash of two burgers, food and wrappers left on loads of tables, two lads working there was like a cba attitude, clearly not pride taken in there job and the burger bun was full of grease, cost me £15, felt gutted as was looking forward to my meal as not had Burger King for a while but it’s put me off now 🤢

Self service screen was so slow we was worried it took payment and didnt send the order. But couldnt mention it to any staff because they were all hiding in the back. Noone in sight l, even in the kitchen. Finally the order came through 5 minuites later and all the staff seemed to crawl from the back. Put order together after another 5 minutes of waiting, we ordered eat in but the guy was just going to put it in a bag and not bother with tray and hand me drinks with no cup holder. Got the tray from him in the end. Sat down to eat and loaded fries were flat cold and stale. Rest of food was edible. Safe to say after not having burger king in years and trying to give another chance to see if theyve improved. I will not be having again in the futuren

They forgot half of our order ! Absolutly tasteless also not fresh ! Dirty place in general

There was accident on the motorway causing a uncommonly large crowd to gather at one time, despite the rudeness and inconsiderate nature of some of the crowd, the staff maintained their cool and composure resulting them in clearing the orders. Whilst also presenting themselves in a professional and polite manner. The food was also cooked fresh to order and the manager was extremely helpful and friendly.

Food usually cold and hard cheese cook burger when customers come who wants stale burgers this time my code wouldent come up on your stupid app and ime not paying full price and you give delivery better offers y I don't get that well left and whent mc donalds bacon allways raw as well poor burger king .

would never stop here again. paid extra for cheese and bacon on my burger and never got it. got given no straws and the drinks were 50% ice. workers looked very depressed and overall was just a horrible experience

Waiting ages for a meal while you watch staff mess around joking with each other , the prices are ridiculous aswel and the whole place is filthy , I’d avoid

The food is always cold from here, and they get the orders wrong. Forget this one and use the heap bridge one, much better.

We called in for a bite to eat in our way home after attending a Manchester United game. We got there for 10:30pm bearing in mind it says open till 11pm. We were told they were closed. Even though 2 seconds before us a man walked out with a bag of fresh food.

This is a bacon double xl, absolutely horrendous burger for the price.

Probably the absolute worst Burger King ive ever been to. Wasn’t even busy and all the tables were filled with leftover food and dirty. Workers just stood around, seeing the filth and not bothering. I got a large meal and the fries were absolutely not large. Extremely disappointing and considering we paid like £22 deffo not worth it

I don't know what they've done. But the burgers are not nice anymore..

Normally very polite there's a new fat manager who was racist and absolutely revolting behaviour so be careful of her other than that can't say anything bad

👎👎👎 not surprised when you have them next to McD they are empty. £12 for meal... joke. Better keep away.

Cola tasted like vix for some strange reason

Very overpriced food. Theres absolutely need excuse for such excessive prices.

Food tasted good and was served quickly however £10 for a regular meal won't have me rushing back

I've been here a few times for some reason. I always forget just how awful it is. Terrible food, lackluster staff.

ABSOLUTE RUBBISH SERVICE - AVOID Unbelievably rubbish service. Ordered on POS and the machine failed…so, everyone that walked in went straight to the tills…staff knew people had waited and left them all to wait behind everyone who’d jumped to the front.

i came here for the first time and it's a very modern restaurant with a ordering tablet that is card only. the food was hot and fresh. The drinks were ice cold. However, one of my carers had to have her mayonnaise put in an ice cream container due to lack of paper pots (just like the paper meds pots you get in a hospital). You can choose to eat in or have a collection to take away/take out

£22+ for two Burger King meals? Extortionate. The meal was very nice, so far as fast food goes, but every mouthful was painful due to the price. At the same time in a different location my brother paid £11 in a similar burger chain. This is Highway robbery.

Not open early so went to costa!!

Sorry but I got caught out here, used to paying £1.79 for a regular Cappuccino at McDonald's so ordered one from here £3.79 I am sorry but totally not worth the money, I think Costa is cheaper.

I'm not a big fan of Burgers normally but Burger king certainly has the edge over McDonald's anyday..!👍

Staff need training in how to make the food never in 15 years of using burger king have I found ketchup mustard and pickles on a bacon double cheese burger I was luck I smelt the mustard as I have an allergy

Not very nice and mucky Cleaner but no breakfast sarnies

Had usual burger King meal as always you know what your getting. The fries are particularly nice. Daughter persuaded me to try a chilli cheese bite - huh its wrong won't be getting those ill be sticking with my usual.

Absolutely disgusting asked for cold drink with ice and I had already paid, was told go to wh Smith if you want cold drink! I am appalled at staff behaviour literally shoved drinks on counter and staff was muttering under his breath!!!!

Comfortable 5 star review. Firstly the prices, expensive, but it’s a service station on the m62 so it’s nothing i wasn’t expecting. The burger I had was good, the onion rings were oddly soft and chewy but i can’t say they didn’t taste nice, milkshake was perfectly nice but the stand out for me was the staff, pretty quick service on a busy bank holiday, very pleasant people. and them suggesting to take 2 straws for each milkshake and marking the different flavours on the lid stood out, and the general atmosphere the staff created was great, so props to them. The concept of tomato ketchup seems to be a foreign concept to this establishment but other than that, a successful venture and a lovely meal. Good job Burger King.

Triple whooper with cheese only thing that let it down was the burger bun it can't handle that meat but taste great !

Really enjoyed the cheesy chips 🍟...not seen those before

Bad staff, no drinks, cold food. Soon as we whent in one of the team members told us "you won't find any drinks on ther, you will have to have water" very confused we ordered and waited for ages for food. Once it came it was all cold. Team member continued to have inappropriate conversations and stacked all the chairs on the not only making us feel uncomfortable but also stoping people from siting down. Really bad.

It was all right, motorway services atmosphere felt like robots serving me

Great Burgers at a reasonable price

Depends what you order but may take awhile before it's ready, postive it's fresh.

Slow service but it's fresh to order

Very rude manager. I asked her to clean our table, I was told to go sit in Costa because she didn't have the time in a very abrupt way. I told her the service was terrible. She didn't apologise, she just simply said "Good for you" and some other choice words. Honestly the worst customer service and the dirtiest Burger King I've ever been in! I will never return. That manager needs sacking!!

Standard Burger King, quite a long wait when I went but it was a busy period

Didn’t get half my order. Got food poisoning from it.

Great food and friendly staff, a very welcome break.

Staff working well despite a rush of 9+ orders. Crispy chicken burger was surprisingly good, and the staff were kind enough to let me have my drink early. A small gesture that goes a long way in this heat. Thank you!

Love the double cheese burger. We called at the services on the way to Blackpool. Was charges £1.99 no fries no drink. Delicious. On our way back called at Birch services we were charged over £4. For the same double cheese burger. Absolute rip off. Do something about this Burger King.!!!!! 😩

Heading home after a week in Wales. Burger for lunch and it was really good. Really tasty and service with a smile.