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3.0

Based on 617 opinions finded in 2 websites

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Nº 607 in 654 in Perth & Kinross

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score

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Coke was flat, portions were miniscule and price was extortionate. Next time we will just get a sandwich from wh Smith again.

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Scott Howe . 2024-10-26

MORE AT Google

Yeah sex is pretty cool but have you ever yammed chimichurri loaded fries??

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Dog . 2024-10-21

MORE AT Google

Really expensive and wait a while on the food

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Craig Moon . 2024-10-20

MORE AT Google

Extremely slow waited 10mins on food .

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Iain Wilkie . 2024-09-19

MORE AT Google

Ordered a take out it took a few minutes. Heard my number being called to collect I was the only person there. My food was left and the female employee had disappeared before I could get my bum off the seat. I had a 1 minute walk to my hotel then tasted my fries which I believe were 100% fried maybe over 30 minutes ago and my bacon double cheeseburger was that cold that the cheese didn't even think about melting. Honestly the worst meal Iv ever paid for and I'm not fussy but there was no effort put into my order and i believe the staff knew what they gave me should never have been sold to a customer or even a rat

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andrew brown . 2024-09-15

MORE AT Google

Fresh food and quick service, friendly staff is a bonus, not usual in the fast food service, food was hot and hot the spot.

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William W . 2024-09-12

MORE AT TripAdvisor

Didnt use it plus it was closed

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Gaius Coleman . 2024-09-05

MORE AT Google

Really expensive, the app doesnt work here, no deals work here, forced to pay £12 for 2 small burgers.

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Anthony . 2024-08-31

MORE AT Google

I am leaving this review solely because I want to give praise to the understaffed workers. To whoever runs this BK, please do better for your workers.

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Kieran McNair . 2024-08-25

MORE AT Google

There were no chicken burgers at all, drinks were room temperature. No dessert options either.

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Michelle Martin . 2024-08-25

MORE AT Google

Good stop off on the way to Kinross

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George Moon . 2024-08-24

MORE AT Google

Only 2 burgers and hallomi fries on offer what a crap sjoe

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Jo Donald . 2024-08-20

MORE AT Google

This is the most disappointing burger king in my life. If the place closed down it would be doing the public real justice. The burger had more chunks of bones than meat, it was atrociously wrapped for a start, the tomatoes looked and tasted like they had just came out of a food waste bin. Even the seagulls wouldn't eat it. The fries were literally thrown in the bag and the napkins we were given looked like someone wiped their face on them. I'm all for recycling but come on. We weren't offered salt or sauce either. I will not be back and pity any hungry motorists stopping at BK Kinross for a delicious burger because they won't get one. My advice is keep driving or use the M& S instead, at least their food is edible

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Ian Mitchell . 2024-08-17

MORE AT Google

A very lovely stop to go to when visiting loch leven. Good staff and atmosphere. Burgers were good and drinks too, would recommend to anyone visiting loch leven.

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Wiktor . 2024-08-16

MORE AT Google

Most expensive Burger King we’ve ever been to. Very slow and my burger was burnt. Forgot to add sauces that went with the sides. Asked for a burger without onions and there were onions in it still.

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Sophie Nadeau . 2024-08-15

MORE AT Google

This branch had unclean tables. Also Unlike other branches, which always accommodate our request to cut the burgers in half, this one refused, stating they couldn’t do it. Very disappointing service compared to other locations.

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Wael Alsahafi . 2024-08-08

MORE AT Google

lack of cleaning of tables. few employees. the quality of the food

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Sandra Luis . 2024-07-29

MORE AT Google

Stopped by here on 17th July and used machine to order my food. £12.09 .. not cheapest BK chilli burger and Fanta but hey ho. Lass said machine never worked you’ll have to pay me again at till. The first payment will be refunded. I said no it’s been taken from my account and showed her my phone. Oh don’t worry that one will be refunded within 24 hrs she said .. I paid again and for some reason it’s now £9.59 so this is now also taken from my card at the til .. I’m writing this on the 26th July and to date no payment. I’ve called the BK at Kinross services twice and left details but still nothing. Now I’m being asked to call tomorrow to speak with the area manager. Yes I’ve got to call them yet again. Absolutely shocking customer care which I will be taking up with BK directly. This is not the way they want their franchises to operate. This was not the initial servers fault as she was polite and so was Matthew who took my initial call but the follow up from thd area manager Ian falls way short of management protocols and customer care. Ian if you read this and you are area manager then get your act together. You have my number

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Mr Macallan . 2024-07-26

MORE AT TripAdvisor

Whopper with no flavour at all. Coke flat and warm.

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Antonio Castellano Albors . 2024-07-26

MORE AT Google

I PAID £12:00 FOR ONE CHICKEN BURGER AND IT WAS DISGUSTING, THE PEOPLE THAT WORKED BEAT ME UP AND THREW MY EXTREMELY EXPENSIVE ORDER AT ME, I find it ridiculous paying so much money to be disgusted by the food. Over all 0/5

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Finlay MacDonald . 2024-07-25

MORE AT Google

No ice and the juice was warm. Burgers are worse than McDonalds. I expect better for the price of the food. Won't be back.

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Michelle Graham . 2024-07-23

MORE AT Google

It's a Burger King.... need I say more? Excellent all round. It was a holiday weekend, so the place was busy - but still excellent Service, Food and atmosphere

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Coles Robertson . 2024-07-20

MORE AT Google

For a road side services was ok. Good could have been better. No care In preparation. Bun was dry and burger was less than tastey

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Hugh Ferguson . 2024-07-13

MORE AT Google

Tired after a long day we stopped at this service station. I'm not a fan of Burger King but I munched on something too. We were the only customers and there was everything under the table.

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Elisa Gava Williams . 2024-07-04

MORE AT Google

Best Burger King in Scotland it’s not a drive through but plenty of parking excellent place to stop for a break and replenish yourself

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Alikat2 . 2024-06-23

MORE AT TripAdvisor

They say you get what you pay for. If slow service and a barrage of F bombs from the kitchen is what you get for 12 quid (2 cheese burgers and a large fries btw) then fair enough. To be expected from a motorway services.

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David . 2024-06-21

MORE AT Google

Very clean and the staff are very friendly

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john mckay . 2024-06-12

MORE AT Google

Came to Kinross services and went to Burger King, got a code from the app to use at the counter told they don’t do the codes as there owned by moto and arent burgerking franchise but selling it and advertising to use codes but dont accept them! Find it dumb to advertise it but not accept the app codes

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Kris Gray . 2024-06-12

MORE AT Google

Hygiene? Not here. Food quality? Burger king treats people like a pigs. Highly not recommended.

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Sebastian Wisniewski . 2024-06-11

MORE AT Google

It's a handy place for a quick stop. Very busy as usual but service could be improved. Food was OK , fine for a quick snack.

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Elizabeth Sansom . 2024-06-09

MORE AT Google

Our first visit to BK in Scotland. As expected, there are sometimes different burgers than in Germany. What we didn't like: the only soft drinks on offer were cola and water. I don't know whether Fanta, Sprite etc. were only sold out for the moment or are never on offer. The cola wasn't even chilled, but came out of the machine at room temperature. Sorry, but that was real bullshit! Burgers and fries ok, ambience well as always at BK.

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Petra N . 2024-05-29

MORE AT Google

As usual Bk standard of food. Nice, did its job but a little expensive for what it is. Super friendly staff though who apologised for the wait.

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Glenn Young . 2024-05-21

MORE AT Google

Welcome break on a road trip. Great to a have a few vegan choices on the menu. One of the pre order machines waa broken, however our order was taken at the counter. Food was fairly fast, fresh and tasty. Professional service. Small seating area available.

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LF . 2024-05-19

MORE AT Google

I'll never go back to Burger King again. Chips were cold and whopper the size of a hamburger. And soooo expensive, £9 for a whopper / mini hamburger ?!? Complete rip off.

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Darren Mackenzie . 2024-05-11

MORE AT Google

Dylan was brilliant service tending for all our needs, atmosphere wasn’t as good as Celtic park especially with it being Kinross

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Benjamin Surtees . 2024-05-07

MORE AT Google

Got served by Luke, amazing service

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Harry Griffin . 2024-04-15

MORE AT Google

One of the staff member Chloe is absolutely amazing really good, friendly and funny Well done Chloe 👍

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Aaron Bruce . 2024-03-31

MORE AT Google

Amazing service Chloe, thanks a million 😊

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Karen Macphail . 2024-03-31

MORE AT Google

Matthew is the best personnel available at this branch Kyle’s floor mopping skills are amazing these two men need a promotion

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campbell smith . 2024-03-19

MORE AT Google

The staff were rude and unhelpful. Coffee was half empty and lukewarm, they wouldnt replace it or offer a solution. Staff were chatting and service took ages when we were the only customer there. staff were more interested in their own conversations than helping the customer

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Ruby C . 2024-03-18

MORE AT TripAdvisor

Had really fresh double whopper and fries there today. Really good . Also fast service

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Sebastian Leśnik . 2024-03-15

MORE AT Google

This place should be ashamed to sell such awful food, I just wish I had my phone with me at the time to take photos of what they served up 👎. The whole eating area was also very dirty, yes I know it is shared with a couple of other food and drink shops. How long does it take to sweep up and clean the tables.

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Bob Bush . 2024-03-05

MORE AT Google

Food was ok but quite Expensive, however to be expected in a service station

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Adam Barclay . 2024-01-20

MORE AT Google

Motorway service station prices- very expensive. No lettuce - supplier problem. Burgers not up to standard expected at BK. Chips good

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David H . 2023-12-29

MORE AT TripAdvisor

Great service, food was lovely, staff very helpful.

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Tanya Byrne . 2023-12-22

MORE AT Google

Burger King, a stalwart in the fast-food industry, consistently delivers a familiar yet satisfying experience for burger enthusiasts. The flame-grilled signature taste sets their offerings apart, adding a distinctive flavor that resonates with fans. The menu, featuring classics like the Whopper and innovative additions, caters to a broad spectrum of tastes. The customization options, allowing patrons to tweak their orders, enhance the overall dining experience. While the focus is on burgers, the diverse menu includes chicken, fish, and vegetarian options, ensuring there's something for everyone. The efficient service and quick turnaround time are hallmarks of the fast-food giant, making it a convenient choice for those on the go. Clean and well-maintained interiors contribute to a comfortable atmosphere for both dine-in and drive-thru experiences. Burger King's commitment to value is evident in their promotions and meal deals, providing affordability without compromising on taste. The introduction of plant-based options aligns with evolving dietary preferences and adds a contemporary touch to their menu. In conclusion, Burger King remains a reliable choice for a quick and flavorful burger fix. Whether you're a longtime fan or a first-time visitor, the brand's consistency, diverse menu, and commitment to value make it a go-to destination in the fast-food landscape. But tbh it's kinda bad

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Joshua milne . 2023-11-13

MORE AT Google

Never ever left a bad review before but the service here is the worst I have ever experienced was closed today at quarter past 12 for some reason but anyway when given explanation of why it was closed all I was given we open lunchtime well isnt after 12 lunchtime!! After that turned my back guy was talking about me to other staff you couldn't make it up absolute joke of a place

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Aaron Ward . 2023-10-15

MORE AT Google

3rd time this month and no beef burgers. Run out again. The stock in trade for your brand is beef burgers.. Just poor planning. At a busy services there should always be sufficient stock to not run out at mid day.. poor planning.

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Kevin S . 2023-10-06

MORE AT TripAdvisor

It's fast food what can I say, Burger King is one of my favourites of the big chains you get what you expect

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Keith Church . 2023-10-03

MORE AT Google

Called in for breakfast on the journey down from Scotland to England. It's a Burger King, like all others, only smaller. Gotta admit, I prefer their dinky hash browns to that other place 😉😁

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York House Cleaning Services . 2023-09-29

MORE AT Google

My order 3170. 1 whopper with 🍟 takeaway I only received the burger and no fries. The burger was cold all this for £7.79

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Ragman . 2023-09-24

MORE AT Google

Usually is not too crowded so the service is great. Chicken burgers are the best

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Micaela Madrid . 2023-08-30

MORE AT Google

Decided to try Burger King for the first time, and I must say I'm extremely disappointed. Ease of ordering on machine was fine, however as I ordered on machine, a family of 5 (2 men, 1 woman, 2 kids) went to order at counter and were rude to the only staff member who was there (note: the staff member had a lot of orders and was busy). Spent £23.43 for two meals, and both were extremely small for their price, and the fries weren't even warm anymore by the time I got them. Milkshakes were really tasty, and that was the only good thing about the place. Unless the prices dropped significantly to match the quality (eg: McDonald's prices such as £2.49 for a double bacon cheese rather than the £5+ for one here), then I won't be hitting a Burger King again at all.

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Queen Chrysalis . 2023-08-08

MORE AT Google

Great service as always at the services always a great variety! Staff was amazing and very attentive

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Claire H . 2023-07-20

MORE AT TripAdvisor

Expensive as xxxx asked for side order of cheesey fries and didn't get my portion with meal. Manager said I upgraded when in fact I wanted an additional portion.. nearly £30 for 2 luke warm meals and some watery cheesy fries minus the actual fries with the 2 meals. She was rude, unhelpful and pretty much useless

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Scott Campbell . 2023-01-20

MORE AT Google

The only thing going for it is the speed of service. We were the only customers so it was quick. Burger was OK, but not very hot. No Milkshakes available, and No Ice apparently. But they didn't mention the ice, they just served warm coke!

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Julie Wood . 2023-01-20

MORE AT Google

Waited a long time on the staff finishing their conversation to serve up the food, if you can call it that, the chips were cold and the rolls were hard and stale and the “coke” was flat and had a strong perfume taste. If I had bought anything for any children, I would be going back to have it out with them. ***absolutely disgusting stale food, steer clear***

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Susan Campbell . 2023-01-06

MORE AT Google

Advertising meat free options when there’s none!!!! Stood in a queue for 15 mins waiting to order on the screen to then discover I couldn’t order any of the meat free options. I asked at the worktop and was told that they’re not serving any meat free items as they “don’t have the buns” - would have been nice to advertise this so I didn’t waste 15 mins standing in a queue for nothing!

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A W . 2023-01-02

MORE AT Google

Arriving half an hour before closing time is not enough. If it's so horrible to serve people at this time change the closing time to one hour earlier and drop the attitude. If you can go to another location do else McDonald's is 10 minutes away.

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Nikolaos Manko . 2022-12-14

MORE AT Google

Food was good, staff member who served us when I asked for sauce was told its already in the bag in a very rude way

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Michael Somerville . 2022-10-02

MORE AT Google

A quick stop for burgers and fries.

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Elizabeth Carpio . 2022-08-24

MORE AT Google

Chips “just ok” Chicken Royale absolute joke !!! Flat as a pancake, overcooked greasy and tasted rubbish Wont go back

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Serena Howden . 2022-08-23

MORE AT Google

Not overly happy not only are the prices horrific they charged me 5p for a bag they didn’t even give me but they missed off a fries in a kids meal a hamburger and the sprite was just water with a stale taste Money wasted which I will be querying with my bank as the staff in store refused to sort it claiming they cannot speech English when they spoke English when shouting out the orders when ready Absolute joke, as a former employee I’m ashamed. to see Burger King go down the drain

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Shana Thomas . 2022-08-12

MORE AT Google

Rude staff, cold overpriced food, and the place was filthy. I understand this is fast food and you have a lot of people coming through daily but that was a joke

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Steven Stewart . 2022-07-16

MORE AT Google

Dobry burger. Maszyna do zamawiania obsługuje po polsku. Troszkę słabo z czystością stolików.

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Niko Nikodem . 2022-06-17

MORE AT Google

The burger and nuggets was amazing but cups were to plain and kept exploding 🤦‍♀️ and it was dirty and there was no dog food for my dog so she watched me eat it

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Lola Mitchell . 2022-05-23

MORE AT Google

Used the drive through, no problems and great food!

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Paul Anderson . 2022-05-05

MORE AT Google

Food was usual BK but the seating area and floor were filthy. I felt like I need to shower after leaving. Friendly staff though so that’s a plus.

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Katy King . 2022-04-06

MORE AT Google

Very helpful and friendly staff.

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David Hillhouse . 2022-01-31

MORE AT Google

Nice stop lovely coffee and steak bake from Greggs. Good toilet facilities and nice shop with confectionery

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Jean Carey . 2022-01-19

MORE AT Google

Small portions, no milkshake for kids and has changed quite a lot ( not in a good way) from we were last there a few years ago.

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Fiona Dick . 2021-12-09

MORE AT Google

Great burgers not bad on price also 👍

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Shane Walker . 2021-12-02

MORE AT Google

It was ok, no coffee, no milkshakes and stunk of cigarettes in the seating area.

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Julie Dowson-frost . 2021-11-27

MORE AT Google

Slow service and my food was cold

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Markus Prox . 2021-11-15

MORE AT Google

The Kim k running the burger king has brought that place back to life. Amazing customer service!

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1 “‪Thundercat‬” 1 . 2021-10-26

MORE AT Google

Had a tripple whopper, delicious.

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Kevin Sharpe . 2021-10-23

MORE AT Google

Typical BK, good burgers. Only fault was during these times lots of people not following the mask rules, poor guys that was on were overwhelmed. So more staff and more control.

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Charlie Sim . 2021-10-22

MORE AT Google

As tours go it was fine. Walking in the rain. No audio or visual areas to see The Royal Family at Balmoral. Beautiful place though.

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Danny Mallon . 2021-10-16

MORE AT Google

Better than mcdonalds every time

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Darren Cuthbertson . 2021-10-03

MORE AT Google

Was good to get a burger king not had one in years

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Bruce Anderson . 2021-09-24

MORE AT Google

Fast friendly staff. Glad I use the app for deals as the usual services prices are expensive. The chips were spot on too.

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jim haddow . 2021-09-22

MORE AT Google

Can't customize food order like the burgers don't allow you to remove stuff

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Martin . 2021-09-22

MORE AT Google

A bit dearer at these services ,but good and quick service

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andrew gray . 2021-09-20

MORE AT Google

BurgerKing jak BurgerKing. Szybko, sprawnie, bez problemów :)

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Radosław Łojko . 2021-09-16

MORE AT Google

Just an average motorway fast food outlet

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Phillip Jemmison . 2021-09-15

MORE AT Google

Really unhelpful staff member. Had an issue with payment on the order machine which told me to go to see a member of staff. Rather than helping me check if my order had gone through the system she instead told me to just "figure it out myself, and check my internet banking".

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Sean Martin-Beattie . 2021-09-08

MORE AT Google

Nice wee place with decent choices. Good was great but the chips could be better

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Jason Francis . 2021-09-02

MORE AT Google

It was okay :) it's just your normal fast food chain there's not much to comment about if you like places like McDonald's, KFC, etc you'll probably like it here although it was rather small and service was a little slow.

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Katie . 2021-08-31

MORE AT Google

Unfortunately it was so busy the the burger quality was poor like that of their main rival.

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Keith Davie . 2021-08-27

MORE AT Google

Tasty food at reasonable prices

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carol pierce . 2021-08-24

MORE AT Google

Very small very busy.pretty chaotic But plenty of people seemed happy to add to the queue.Im old so maybe impatient.The more I see of these fast food outlets the more I see is fast they're not.Enjoy to those who like them

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Mick Walton . 2021-08-23

MORE AT Google

Not worth the money, got order wrong, coke was flat, never go back.

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Graham Laing . 2021-08-20

MORE AT Google

Food was good service was shocking. Went back twice since the order was wrong. There’s a reason there’s a queue at Greg’s and not BK (-_-)

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Stasys Labas . 2021-08-13

MORE AT Google

Dezamăgit,am plătit parcarea la camion 28 GBP am primit voucher de 10 GBP și nu a vrut să-mi de-a doar un cirburgher de 3 GBP și mi-a luat voucher-ul de 5 GBP.

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Virgil Fer . 2021-08-11

MORE AT Google

Terrible food, terrible service. cost a fortune for the equivalent of a 99p mcdonalds cheese burger.

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Nigel Woods . 2021-08-01

MORE AT Google

Most expensive BK that I have ever visited. Appreciate its on a motorway service site. But despite this, the food was so expensive that it almost felt like exploitation.

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Santo . 2021-08-01

MORE AT Google

Who reviews a burger king? Isn't the point that they're "all the same"? Anyway, on with the review...they're much the same as every other BK, tasty & quick👍 Here's a picture of some Iris in a chimney pot, completely unrelated to BK😂

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Jamie Alexander . 2021-07-27

MORE AT Google

Burger King was great. Thanks guys. Just be wary though that this branch is within a building at a services station and the signposting for entrance/exits due to covid is both confusing and misleading if you don't know the building set up. I followed exit signs and ended up at the back of M&S.

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Susan Kirkwood . 2021-07-26

MORE AT Google

Much prefer these to McDonald's, much better choice and flavour.

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Jim Ball . 2021-07-23

MORE AT Google

Nothing special. Same as most Burger Kings. At least the chips were hot and freshly cooked.

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Jim Shaw . 2021-07-15

MORE AT Google

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Being on a later shift at work I don't turn up to Baynes for lunch until 1pm. Unfortunatley by that time they often have a poor selection left because they do not prepare enough product for the day. No white rolls, no chicken mayo and very unhelpful staff who refused to make up a fresh roll for you if your preferred choice is not already made up, which is usually the case at this time of day. That's even when there is plenty staff behind the counter so much so they are standing about chatting. When asked if they could make one up fresh, at first their excuse for not doing so was there was no chicken mayo left. When challenged what was stopping them from making some more up, there was suddenly also no white rolls left. Perhaps a one off you say, well no, I have been in multiple times before which is why I finally pushed the point with them am why I am here posting a bad review. I have never been able to get a chicken mayo roll on white at or after 1pm. Apparently it is Baynes that dictates what time you should be having lunch not the customer. One time I did manage to get manage to get a chicken mayo roll but once I arrived back at work, I discovered in fact it was a brown roll, so, the Baynes bakery assistant does not seem to know the difference between a white roll and a brown roll. The boss's attitude at the Glenrothes store is even worse, she does not care a jot if you can get what you came in for and denied that it was poor customer service to not have any white rolls left by one o'clock and only having a limp selection of only the brown ready made rolls that no one wants available was fine. I even complained to their headoffice - another waste of time. I got a women in their office who is probably just the office secretary who also. Here input was to say that she would let the area manager know. Of course nothing changed, did she call me back a week or two later to see if I had been in since and had things improved? No she did not. My advise is if your in the central Scotland you will get much better service, and choice, if you go to another bakers for your lunch, I recommend Stephens the bakers, they are far superior in every respect. Baynes = poor choice, poor service by arrogant staff. You may get better service in other Baynes stores but why waste time just go to someone else and be guaranteed to get a better service.