Burger King in Bristol, City of

Simon Iam was very helpful and really patient with my order. Highly recommend 👌

Clean tidy restaurant good chicken royal

As someone familiar with fast food chain restaurants management, this is an honest suggestion. 1. Your decoration is good, leave it 2. Take away the chairs blocking the area because it looks ugly and failed to budget 3. Reduce the staff off peak but keep tracking of your peak hours, for fast food your time taken to serve should ideally shorter than 15 minutes, even with a racism staff trying to ignore a customer it should not take longer than that. 4. Look around and visit McDonald, they managed far better in terms of efficiency and layout in its kitchen 5. Always keep your place clean, it’s the most important thing for a good impression 6. Add “who can fake smile” to your hiring/ training tick list, no one wants to be here and pay for a shit-face treatment. That’s all. Good luck with competing with several other fast food chains around.

Burger King in Broadmead is a decent place to pick up something to eat, it’s situated well and never is busy. The store has a bit of a weird vibe, it isn’t super clean and the style is dated. The staff are quiet but quick and the food is pretty good, not the best Burger King I’ve been to but good enough.

I had a good experience at burger king the staff we polite and the mangers were very helpful with what I needed and good food

Absolutely amazing and friendly staff always going the extra mile for customers and always hot and delicious food

Good, quick service. Clean restaurant

I Honestly think it’s my worst ever experience in a restaurant, first of all it was very dirty and the toilets were rank! It stank of cannabis when I went to use the toilet A member of staff let me know the toilet was in use and I told her it stinks of weed and she just giggled and walked off. The food was horrific. please please people do not choose to go here especially people with children. The atmosphere in there felt daunting. No wonder it was nearly empty.

Lush burger clean and tidy restaurant

Nice clean restaurant good bacon roll

Food was delicious. Atmosphere was very quiet but peaceful. Service was amazing had a good laugh with the lad behind the till! Highly recommend

Amazing experience today at the restaurant. Manager Simon was lovely and fast service also

The food was really good nice and hot, staff were very friendly and welcoming, the restaurant was very clean and tidy definitely recommend

Asian manager was very helpful and food came quick and fresh, always eat here and always good!

Nice clean restaurants good tasty burger

I was told it was due at 8.10 but arrived at about 9.10

my favourite burger king in bristol they do the best chips and burgers !

The manager are nice and give us a great service

The food was delicious and hot nice friendly staff

Staff seemed fed up and bored. They couldn't do enough to not help you. Burger was not very warm. Ok, it was a free Whopper but it should still be hot. Not a fan of fast food junk as it's all very unhealthy. Ok, call me a hypocrite, but like I said, it was free.

The usual place for us, love it

Came in while waiting for a bus. The staff were really friendly and gave me a fantastic service! One recommended the new Memphis chicken king and I was not disappointed, and I pass on that recommendation to others!

Burger cold. Toilets are not open and I need to wash my hands before eating as you could see all the fingerprints over the machines and door handles. Hopefully I won't get sick. I suspect they close them so they have less work to do.

Ordered on uber eats with priority service. Only received after 1 hour. The delivery guy tried to pick up multiple times, and the shop itself hadn't made the food ready for a long time. And received the wrong item. I ordered chicken burger as I don't eat beef. I received beef burger!!!!!!! so outrageous. Never ordering food from there again.

Great Burger King. Quick service !

Members of staff was rude Tables dirty and floor Food cold has to be returned .. Drinks came out a strange colour Plus side the young lady serving was polite and lovely

Great store, fantastic customer service and very clean!

Food was amazing. Staff helped me customise my order. Received food quickly. 👍

Friendly delivery driver, pleasant

The staff inside are very friendly when taking orders and serving the food

Great and fast service , clean restaurant. Was Served by Simon , lovely kind person .

Staff are very friendly but foods are not good. They served cold food, not good in taste.

The food was cold ALL OF IT burgers were ruined

nice clean restaurant good food

food ruined drink spilled all over it no utensils napkins or even a straw below half a drink left in the cup!

Fast and friendly service. Clean restaurant. Yummy burger.

Served By Simon. Lovely Guy. Very Polite. I Customised My Sandwich Which He Was Very Kind And Patient To Allow Me.

Lovely helpful staff clean and tidy restaurant good tasty food

Amazing food Staff always so helpful Food is always warm

Clean and tidy restaurant no issue with the food spot on

This is my goto place for a burger always friendly staff

Specially today one girl stuff behaviour is not friendly

Food was extremely code nothing was warm

Can't fault the food. Tables needed clearing and the floor really needed a good sweep. Looked like a manager took a cash drawer out and went into the office didn't see him after that. The 2 serving were very abrupt and rude. This burger king always use to be amazing always clean and tidy but not today. Maybe more staff is needed. Also I'm sorry but it was warmer outside then inside who needs the aircon on cool when it's winter outside. I prefer the one in the galleries as that one seems more clean and organised.

We ordered three meals and they were cold we were missing one portion of fries driver was lost

Nice friendly manager clean restaurant

delivery person left the wrong order

Such a Poor franchise! Dirty tables and toilets from Trainspotting.

Gave me free Whooper when the app was down! Cheers, Simon!

Friendly staff and quick service! 😌

If I could give this place 0 …I would. 1- Without trying to be rude the food was atrocious. I payed extra for cheese and bacon fries and there was a SINGLE drizzle of cheese : which I’d have been annoyed anyways BUT what makes it worse is I asked the lady to make sure she put a decent amount (what’s shown on the picture). 2- You can’t seat in past 6pm. 3- The place was EMPTY there was just 2 other people waiting , one being a delivery driver and it took 25 minutes for them to give us 2 burgers and the fries. Overall I guess when you are so excited to get food from your hard worked money and getting crap it doesn’t feel nice. Karen moment over.

The manager Simon is the best he served me with care, Also best food 🥰 thanks a lot Simon ❤️❤️

Staff very friendly, hot food and great service

Extremely disappointed with my order. The fries and halloumi fries tasted awful—like they were straight out of the freezer and poorly cooked. Definitely not the quality I expect from Burger King. Won’t be ordering again.

Quality food, fast service and lovely staff what more can I say! 😊

It’s really fast and amazing customer service

The staff was super friendly and the manager Simon really stood out. Food amazing as always. I ll come to this location defo more often!

Bad service,I try to order but the promo meal deal is unavailable,it was 5pm and the place was not busy,item in ala carte is available staff is only standing,waiting for the order to come,maybe they disable it so that no one will order

I'm very surprised. I was there last Monday and everything was great. Service was perfect and food was delicious. I will go back again during my free time.

Went in to eat, went to the toilets and changed my mind. Absolutely disgusting.

Amazing place amazing people and the food is without fault

I went here for the 1st time and it has to be one the most awful burger kings ever. I dont blame the staff as they are clearly understaffed. But the toilets were actually disgusting if I hadn't already brought food I would not have eaten in there at all. It really put me off, and food was barely warm. Will definitely not be returning.

Takes really long , the onion rings are really bad, the table wasn’t clean , The service was actually very bad,overall the experience was terrible.

Just had an vegan Royale meal they cooked fresh for me and it was great experience talking with the manager Simon also.

Lovely visit and the manager help me with my order.

Food took 20 minutes to be delivered and was cold on arrival

Very friendly service, food was hot and lovely

Miserable onion rings. Soggy fries

Had my order delivered by deliveroo 1 missing 1 classic Coca-Cola they refunded me for but onebox chips was full and other was half full and the food was cold first time having food delivered will not be ordering again from here the bill was £33.92

The manager was so helpful good tasty burger

very slow, very understaffed, very dirty, no seating because its messy or blocked off

Food made great staff very friendly

Food was terrible, place is filthy . Stay away

Great experience, had a problem with my burger having sause asking asking for no sause, this was sorted with no problem and food was lovely

Food was good and prepared quickly.

Absolutely shocking..loaded fries literally had 10 chips in a small box..main meals were awful dry and cold..never again 🤮

Good hot food, friendly staff and clean and tidy restaurant

Staff was really kind. Someone called Simon served me. He was really helpful.

Delish food, nice clean restaurant

Easy to order and quick to arrive, no hassle food

I didn’t receive my food I need a refund asap was waiting outside for 20 minutes and can’t get hold of driver

Not gonna lie worst Burger King I think iv been too, always stood around waiting to order when there’s no one in there, no one seems to care about the standard of food or customer service! just purchased a king deal and not even joking not even a half full bag of cold undercooked chips, no wander the place is always empty when I go there, would rather walk down to McDonald’s from now on absolutely shocking!

Nice clean restaurant good food

Horario de apertura completamente equivocado. Un empleado sonriente me dijo que estaban cerrados en 1805. Su sitio web dice abierto hasta el último vuelo y Google tiene 7 pm. Cerrar antes de cenar es ridículo.

Very dirty place , tables and floor was sticky . Cold food served . Stay out of this restaurant !!!!! Unclean place , food quality is so bad !!!!! Trust me !!!! This restaurant should be shut down. !!!!!

Whenever I’m in town this is my go to place for a burger. The staff are always friendly and the food is delicious.

Disappointing Experience at Burger King I recently visited Burger King, hoping for a quick and satisfying meal, but I left feeling very disappointed. The service was incredibly slow; despite only a few customers, it took over 20 minutes to get my order. When I finally received my food, it was lukewarm at best. The fries tasted stale, and the burger seemed like it had been sitting out for a while – the bun was dry, and the lettuce was wilted. The restaurant itself wasn’t very clean, either. Tables weren’t wiped down, and the floor looked like it hadn’t been swept in a while. Overall, the experience fell way short of what I’d expect, even for fast food. For the price, there are definitely better options out there.

good food shame delivery drivers don't follow instructions

The manager Simon was so helpful, as my boy was a fuzzy eater. The restaurant was clean and the staff was very friendly

Delicious burger friendly staff

Great food very friendly staff great management team and very clean store

I often dine at bk horsefair when shopping in the centre staff seem to always be polite and food always to my standard I can't say I have never had a bad experience..

Brilliant place. I took my suport in as he loves the food. The staff was amazing and helpful

El personal de esta tienda es muy servicial y muy educado y haría cualquier cosa para ayudarme. El gerente en este día era muy servicial

Very helpful and good atmosphere her at this store. The assistant manager I think his name is Tom is very understanding and very patient with customers

I've ordered on mobile and stood 20 mins at the counter while Maddison the shift manager clearly ignored me. After mentioning that noone cares about the customer they blamed me for not greeting myself 😀.

I’m utterly disgusted with the staff attitude particularly the manager at the Hosefair . I’m very very dissatisfied how my complaint to the manager was handled and I am not sure I will ever step foot there or even any of my regular visits to your centres. I cannot count the countless times I dine in your premises but what I experienced yesterday leaves me with much to desired. I went to dine at about 2:21pm and painfully left my shopping package there. Few minutes I realized it on my way to pick my kids from school I placed a call to the centre and for countless hours no one answered. Later after the school rounds I rushed there to complain and told the manager if she can check in the camera and to my shocked after closed to an hour this so called manager was unconcerned and didn’t give me any indication whatsoever. Only for me to insist they should call her for me and she came to say I am busy and I haven’t checked like seriously for almost an hour. Fine I asked can I get a number to call back later she said no unless I go to google to check and call, finally she asked for my number to give me feedback when she checked and till now no call or anything else. I just called today this morning on 22nd a gentleman picked and said he’d check with the manager and rung me I am still waiting. This is so frustrating and awful for a customer complain at your own premises to be disregarded. This is a shameful service to a regular customer and maybe the end of me. Baddest service. William

Despite not being busy with in store or online orders, staff was not very quick to push out orders and there was seemingly no presence of a floor manager taking control of the store, I can only presume staff was coming to the end of their shift. My food was luke warm at best but at least it was presented well and they didn't shy from the fillings either, however, with how long it took, I would have expected it to have been fresh but evidently not. It took my wife 15 minutes to receive her order after her order being served off to early and forgotten about, her food was also warm at best but still presented well at least. After a while, I noticed what I thought was a member of public, stand up from their seat and walk behind the counter, however, this appeared to be the floor manager wearing a Hoodrich jacket presented like a bulletproof vest helping on the tills, which made sense really as clearly standards are not kept high at this store.

Quick service food was hot and nice friendly staff

I placed an order at 6:39pm and asked a member of staff if I could eat inside for just 20 minutes because it was raining heavily outside but they told me No!.... Burger King closes at 9pm why close the dining area more than 2 hours before????? I asked for a smoky chimichurri angus and there was no salad in it while in the photo in the store there was.... my order was put in a paper bag and barely 20 seconds of walking outside the bag was breaking..... that's why I asked to eat inside....