Burger King in Bristol, City of

Very friendly service, food was hot and lovely

Staff very friendly, hot food and great service

Had my order delivered by deliveroo 1 missing 1 classic Coca-Cola they refunded me for but onebox chips was full and other was half full and the food was cold first time having food delivered will not be ordering again from here the bill was £33.92

Food was terrible, place is filthy . Stay away

The manager was so helpful good tasty burger

very slow, very understaffed, very dirty, no seating because its messy or blocked off

Food made great staff very friendly

Absolutely shocking..loaded fries literally had 10 chips in a small box..main meals were awful dry and cold..never again 🤮

Great experience, had a problem with my burger having sause asking asking for no sause, this was sorted with no problem and food was lovely

Food was good and prepared quickly.

Good hot food, friendly staff and clean and tidy restaurant

Staff was really kind. Someone called Simon served me. He was really helpful.

On a shopping day with my mates, we came in to order food and had a very good experience! The staff were very friendly when we asked about new products and recommended we try the new Smoky Bacon Chicken Royale. I had mine with the chimichurri loaded fries and a hot chocolate and would happily recommend to anyone!

Delish food, nice clean restaurant

Delicious Food. Great Staff. Very Busy At Time Of Order. Kyle, What A Gem!

Easy to order and quick to arrive, no hassle food

Nice clean restaurant good food

Not gonna lie worst Burger King I think iv been too, always stood around waiting to order when there’s no one in there, no one seems to care about the standard of food or customer service! just purchased a king deal and not even joking not even a half full bag of cold undercooked chips, no wander the place is always empty when I go there, would rather walk down to McDonald’s from now on absolutely shocking!

Opening hours completely wrong. A smiling employee told me they were closed at 1805. Their website says open until the last flight and Google has 7pm. Closing before dinner is ridiculous.

Very dirty place , tables and floor was sticky . Cold food served . Stay out of this restaurant !!!!! Unclean place , food quality is so bad !!!!! Trust me !!!! This restaurant should be shut down. !!!!!

Disappointing Experience at Burger King I recently visited Burger King, hoping for a quick and satisfying meal, but I left feeling very disappointed. The service was incredibly slow; despite only a few customers, it took over 20 minutes to get my order. When I finally received my food, it was lukewarm at best. The fries tasted stale, and the burger seemed like it had been sitting out for a while – the bun was dry, and the lettuce was wilted. The restaurant itself wasn’t very clean, either. Tables weren’t wiped down, and the floor looked like it hadn’t been swept in a while. Overall, the experience fell way short of what I’d expect, even for fast food. For the price, there are definitely better options out there.

Whenever I’m in town this is my go to place for a burger. The staff are always friendly and the food is delicious.

Delicious burger friendly staff

The manager Simon was so helpful, as my boy was a fuzzy eater. The restaurant was clean and the staff was very friendly

Great food very friendly staff great management team and very clean store

I often dine at bk horsefair when shopping in the centre staff seem to always be polite and food always to my standard I can't say I have never had a bad experience..

The staff at this store is very helpful and very polite and would do anything to help me. The manager on this day was very accommodating

Very helpful and good atmosphere her at this store. The assistant manager I think his name is Tom is very understanding and very patient with customers

Brilliant place. I took my suport in as he loves the food. The staff was amazing and helpful

I've ordered on mobile and stood 20 mins at the counter while Maddison the shift manager clearly ignored me. After mentioning that noone cares about the customer they blamed me for not greeting myself 😀.

Despite not being busy with in store or online orders, staff was not very quick to push out orders and there was seemingly no presence of a floor manager taking control of the store, I can only presume staff was coming to the end of their shift. My food was luke warm at best but at least it was presented well and they didn't shy from the fillings either, however, with how long it took, I would have expected it to have been fresh but evidently not. It took my wife 15 minutes to receive her order after her order being served off to early and forgotten about, her food was also warm at best but still presented well at least. After a while, I noticed what I thought was a member of public, stand up from their seat and walk behind the counter, however, this appeared to be the floor manager wearing a Hoodrich jacket presented like a bulletproof vest helping on the tills, which made sense really as clearly standards are not kept high at this store.

I’m utterly disgusted with the staff attitude particularly the manager at the Hosefair . I’m very very dissatisfied how my complaint to the manager was handled and I am not sure I will ever step foot there or even any of my regular visits to your centres. I cannot count the countless times I dine in your premises but what I experienced yesterday leaves me with much to desired. I went to dine at about 2:21pm and painfully left my shopping package there. Few minutes I realized it on my way to pick my kids from school I placed a call to the centre and for countless hours no one answered. Later after the school rounds I rushed there to complain and told the manager if she can check in the camera and to my shocked after closed to an hour this so called manager was unconcerned and didn’t give me any indication whatsoever. Only for me to insist they should call her for me and she came to say I am busy and I haven’t checked like seriously for almost an hour. Fine I asked can I get a number to call back later she said no unless I go to google to check and call, finally she asked for my number to give me feedback when she checked and till now no call or anything else. I just called today this morning on 22nd a gentleman picked and said he’d check with the manager and rung me I am still waiting. This is so frustrating and awful for a customer complain at your own premises to be disregarded. This is a shameful service to a regular customer and maybe the end of me. Baddest service. William

Quick service food was hot and nice friendly staff

I placed an order at 6:39pm and asked a member of staff if I could eat inside for just 20 minutes because it was raining heavily outside but they told me No!.... Burger King closes at 9pm why close the dining area more than 2 hours before????? I asked for a smoky chimichurri angus and there was no salad in it while in the photo in the store there was.... my order was put in a paper bag and barely 20 seconds of walking outside the bag was breaking..... that's why I asked to eat inside....

Very good atmosphere, friendly and helpful staff. The food was prepared fresh and served on time. Excellent experience.

I've never seen such disorganisation. Staff flapping about but no orders going out. Hopefully we'll get our food sometime today.

Simon was very helpful good tasty food

Food was cold, we’ve been waiting for hour and a half. Wrong items and wrong number of items.

Lovely staff, good service from manager and server, if girl with purple hair is there you’ll be treated well

Couldn't find address, this is the second time in two days

The manager Simon was very helpful

the order was the wrong order sp waiting for a refund from just eat

Shane and Michael were professional and fast

Despite rather expensive prices at the normal regular price the in app deals and the survey completion incentive does help to bring a number of products to more reasonable prices. The in app deals refresh weekly on Wednesday's, Other deals are the regular Rebel Monday and Whopper Wednesday plus the occasional Fries Friday. The quality of the burgers are better then the competition in my opinion.

Juna was fast and friendly. Shane was polite and helpful.

Lovin it, nice burgers good service 🍔

Lovely food, I really enjoyed it. I would definitely order again. :)

Juna and Shane worked well when busy

Website told us food would take 10-15 minutes however it came 45 mins late meaning we had to miss our train! Very misleading!!

i ecieved a small ice cream instead of the big size which I ordered. I did not receive a full box of chips. Very disappointed and let down by these two things. Do better Burger King.

Shane and juna were polite and professional

Michael and Shane were great on fromt jyoti fast in kitchen and kumar great pn dining area

Food took ages and was cold. The place was dirty. No wonder there was no one in there.

Shane Tom Michael keerthana and malati and dahang worked so well during a busy time good job

Had a lovely time here. Juna and Shane were very polite and the food was great. Would recommend.

Juna and Shane were fast and professional.

I had 30 minutes lunch break. Had to ask for a refund after 15 minutes of waiting. If I would want to wait for my food I would go to a restaurant not a fast food. Place was quite empty but obviously there are priorities for the delivery drivers rather than people that attend in person.... I will avoid in the future

Kind and helpfull staff. Nice and hot food.

Thye are brilliant good food and great customer service as well highly recommended for all!

Shane and keerthana were fast friendly and professional

Frozen drink was very low in quantity. if you're going to charge a high price for drinks make sure it's full not below half way. what a swizz

Really friendly staff and quick service

Could be better if food was hot. the courier had the delivery bag open and the food bags by their look they were not properly stored in.

Friendly staff. Management is so helpful and always has a smile on his face nice to see when u walk in there. Food good for the price

just few minutes before i was here really very good experience with staff and manager. He was really a very friendly manager Simon hamm . thankyou for all this 💖 store was superbb.. food was hot and tasty 💖 cheltenham to bristol burgerking 💖

James was fast and professional keerthama and malati were amazing led by a friendly and professional manager Shane good job

It was very clean and the service was good!!

Yam in was friendly and efficient

Malati was professional and fast

Great servers and great customer service. Clean environment. Thank you especially to Shane

Shane was fast friendly and professional Simon and Juba were fast in kitchen

chips a bit Rubery and not enough sauce on the burger

Aruna malati and kumar were fast and friendly

Friendly and clean store. Food was hot and tasty. Shane was attentive and professional..

Just would like to give a little shout out to Yamin on the counter. She was very friendly and helpful when I was tired for a long shift and getting confused with ordering on the app. Yamin had just had calm presence and it reflected on me. Yamin Thankyou

Shane was polite and helpful the food was hot and tasty. Keerthana was fast and professional.

Just went to burger king in Bristol city center and the service was impeccable. Shane was really helpful, polite and a delight for your business

Front if house staff Yamin has excellent skills and she provide exceptional service in store

food was delivered early, driver very ignorant and wasnt willing to wait despite him being early

The staffs are really friendly and helpful. The atmosphere is very nice. Tom one of the staff members, served me today and he was so patient as I was asking about every menu description. I highly recommend this burger king.

Great service by Shane and Simon

The food was ok, but the toilets were dirty, there was no soap available and most sinks were out of service

Came in today and was served by shane and juna very helpful and quick service.

Shane and juna were fast and friendly

It’s disgusting stuff and food really bad .Stuff there just shouting and place wase very dirty 🤮🤮 ha

Great service and quick cooking

Was served by wren needs a promotion was very nice

Shane was great good customer service

Lovely food service and good food service with friendly staff and manager .

Fast service and friendly staff

Very good efficient service, Manager is very helpful

The manager Simon was so helpful

Very help customer service staff, nothing isn’t too much trouble. The food is very hot on arrival and taste very good too.

Quality food, fast service and lovely staff what more can I say! 😊

Very friendly service and a good meal

Prompt service and polite staff

Shane was so pplite and friendly exceptional service

Shane was polite and friendly. Fast service food was fantastic. The crew memebers was very friendly the manger were very helpful named Kyle

The staff at this burger king have to be the nices I have ever met the manager nothing is to much to ask for

Shane and keerrhana were fantastic