Burger King in Chesterfield

everything was still hot, i asked for pickles on my burger and they gave a cup of them (i appreciate that dearly) overall was just really nice❤️ delivery driver was also really nice aswell x

Food was cold, why would you place cold drinks next to warm food. Delivery was stated as 15 - 25 mins, an hour later after I finally got a delivery time. Not so fast food

thank you, courier was pleasant

Staff fine. My son's 'go to' fast food chain. I prefer it too

The driver was on the phone and didn’t speak.

the courier was at a petrol station jot far from my home for a good 15/20 minutes and the delivery time kept getting longer. very disappointed

I ordered a double whopper meal with a sprite and large fries and got delivered a chicken Royale and small fries with no drink abysmal place

Courtney is absolutely amazing, top quality customer service, she goes above and beyond.

good was delicious and delivery driver was nice

food was cold; chips were over salted

Went to this place a couple of weeks ago, one staff member was extremely unfriendly and gave me and my friend a death stare when waiting for our food. It made me very uncomfortable. However most of the employees are hard working pleasant staff.

Inside was extremely tidy and clean, all the bins were empty inside and out, all tables were wiped down with the chairs tucked in nicely. When I approached the front counter to place my order I was met by a welcoming smile before politely being asked what my order was. The food was soon handed to me, it was hot and had all my items on it. Honestly brilliant for a fast food restaurant and I do regularly go to eat here.

Great staff, great atmosphere, Clean all around and a warm burger! Recommended!

Honestly made me fall in love with BK, first time ever having one was from here. They always get my order right, and I’m someone awkward who buys the vegan stuff, it’s always made super fast even when they don’t have them ready! Food is always fantastic and i think a lot of people here think it’s expensive because they don’t have the Burger King app!! Go and get it guys!! It’s so cheap!!

The staff were very friendly and helpful and the food was lovely, would definitely return to this burger king

Wrong food received, what was there was a freezing cold congealed mess and toy inedible. After a combined 22 calls Burger King finally answered the phone. Duty manager completely ignored that the order was wrong and just blamed the driver, offering no resolution, he was downright rude. Disabled housemate ordered chicken as she can't eat red meat and received a cheeseburger. The entire order was binned as it was inedible. BK customer service was non existent, shocking experience.

Absolute joke. £30 for totally wrong freezing cold order (order chicken not a black lump of beef) not answering phone. I don’t drive so whole order is going in the bin. I’m so sick and tired of a basic order being wrong. It’s not life saving surgery it’s two meals. Aside from the fact in the absolute state it was delivered in and I wouldn’t feed it to a dog. As Burger King chesterfield don’t answer the phone whilst knowing they are a delivery service I will be speaking to Burger King head office on Monday for a full refund. Principle of it. How you can’t get two meals right and send out food colder than my fridge then ignore the phone and expect people to just throw money down the drain because you don’t answer your phone is beyond me. Absolute joke.

complete wrong order. unable to change anything

driver drove round estate twice. had to go out to look for him. food arrived cold drinks were the only things warm. by the time we got them.

No dryers working in either toilets.

We usually get a takeaway from here but the food is SOOO good! 'Golden M' who?!

Ordered in store to take home, found paper inside the burger. Given chips instead on onion rings. Wish I’d have read the reviews first. Won’t be ordering again!

Food was late came on a push bike and was stone cold

ordered a chicken burger but received a different burger entirely but it happens when there's lots of orders so I understand

food arrived in timely fashion and was all there. good to get it right.

Food is so cold we thougjt we would try you sorry we wont be again we expected food to be warm and on time hence fast food really disappointed

Bang on, just what the doctor ordered 👌👌

Full order not delivered. Poor considering it was a small order

Whole foods order missing. just drinks turned up

Also had wrong order delivered

wrong order delivered, have requested a full refund, stone cold...all gone in the bin...rubbish service

Kept changing deliver time n wen food arrived was cold

The food was totally cold due to the ice cold drinks being put in the same bag as the hot food. Just eat will only refund me £7.56 despite the order being £35

I found a piece of hair in my burger

Food cold had large fries looked like a small half a box chicken royal all chucked together not a nice meal at all £50 on the worst meal never again

Didnt get all order. Previously got a diffrrent companies food which wasnt burger kings fault but this is second issue in a row. Really disaapointed as previously been brilliant

food cold overly not the restaurants fault but the delivery drive doing multiple drops

Food was cold due to driver having 3 stops before me

The food was cold and inedible, we ended up having to throw it away on top of that the food arrived 40minutes late.

unfortunately yet again my food was barely warm for my favorite place

Requested no mayo on vegan burger but they put some on.

Delicious food that arrived hot and my drink was nicely chilled. Delivery driver took care with the delivery and was friendly too.

How do you review a burger king? L Pretty standard burger king experience. Electronic ordering, quick and friendly service, no issues with order. Exactly as expected.

food was nice, the driver was a bit rude

AVOID JUST EAT! Item missing from the order, no help from the branch or just eat.

You can't beat the occasional BK meal.....

Half my order missing and the rest was cold

what's the point scheduling a delivery if it doesn't come when you request

was an hr late then cold when arrived and some of the food was hard , not nice at all

told to cancel order as had to go to work but still got delivered. I was not in to eat it

My order was missing my sweet chilli dip for my nuggets.

Super quick, food hot and all there, removed and added items as requested. Always good.

went to the wrong address and then never delivered my food, after I spoke with him and told him where to go.

It was more a question of quality. It was cold and yesterday again the wrong order . Is tgerevmuch worse than paying for something and it not being what you order and even if you’re willing to pay for something you didn’t want you was subsrandard and put you at an allergy rushk?

never got the sweet chilli dip that i ordered . not the first time this has happened either

Just you good old burger king with friendly helpful staff and it's clean to

Ordered from touch menu.Then realised after eating when sun hit it it was filthy.Annoyed that we touched it without realising then ate food with same hands 🤢

ordered 1 kid meal and 2 adults and only received 1 half meal

delivery was 20 minutes early, id rather it be 10 minutes late because atleast I can shower (as I was about to do when the food was delivered) I also requested the time of delivery. no sauce for my halloumi and a fries missing.

Is what it is,very good burgers ,great value for money

Cold when it arrived very disappointing especially from a brand like Burger King but it’s Just Eat that have created that problem I’d also get someone on quality checking and order accuracy at BK as tgis. I’d the 4th time there’s been items missing . I alwaythink if you’ve ordered something from anywhere there two fundamental expectations ….. it arrives and you get what you ordered it now becoming rare that Burger King in chesterfield ca meetthis b. It’s a pity as the

A Little run down, floor needed a sweep and toilet not cleaned. Staff helpful and pleasant.

food was cold...I had to microwave it... looks like courier did another delivery following him on the map.

The burger was awful soggy bread & thin unappetising burger.

Food arrived cold. Paper bag the fries were in were wet. I had to reheat in microwave.

Couldn't thank the driver enough for going out his way to deliver to me as I put tne wrong address

generally okay, chips portion was low, not much cheese sauce on the chips, burgers were warm, usually pipping hot, but still very tasty, this occasionally happens with burger king, the odd order isn't as good as normal

Ordered food in store, got home and several items was missing, phoned up to let them know, told that they will have to look at cctv tomorrow to see if we did get our full order. Reminded them we had paid for items we haven't got and it was for our tea he said there is nothing he can do because people keep going back and saying they haven't got items when they have basically been called a liar we asked for the persons name and they hung up. We returned to burger king they wouldn't complete the order so had a full refund. The really disheartening thing about this is our son is autistic and had done exceptionally well at school and this was supposed to be a treat and instead ended with a meltdown. Ended up at mcdonald's had correct order and cheaper.

DO NOT ORDER DELIVERY FROM HERE. Ordered delivery twice within last week. Both times missing a burger. After ringing the restaurant, they offer for you to go pick up missing items... Because I ordered a takeaway to go and pick it up, yeah, makes sense. After an item was missing a few days ago, I made a note for the restaurant to triple check my order as I was missing a burger last time. They missed the exact same burger. First time i was told they don't have their own drivers to deliver, the second time (5 days later), I was told the person on the phone is the only driver and also a manager and therefore cannot leave the restaurant. So... Liars. I still not got refund for missing items from days ago, which I also told the lady on the phone. She said she can try and speed it up for me. After getting more and more agitated due to her incompetence, I was told "she doesn't have to speed up my refund, and is being nice". I've explained she's not doing me a favour since i wouldn't of needed a refund had they done their job. It's not rocket science to check there are 2 burgers in the bag. "Don't know what you want me to say" is the response I received. Absolutely atrocious service, never had problems until this week. Will never order from this store again.

we ordered twice this week and both times burgers were missed off the order. appalling customer service to boot, as they put absolutely no effort into rectifying their mistake. will never order from here again.

food arrived, very cold and uneatable. complete waste of money, at least the bin enjoyed it.

an absolute joke, ordered 4 things, one was missing. ring the restaurant: you can come pick it up or just get your money back. why would I order food to my house if I wanted to go to pick it up? how hard is your job??? no wonder the ratings are so low.

Missing items, as always. I even always put in my notes to always double check my order before delivering. Useless.

Food nice except drink was missing

Ordered food and the chicken royale meal was missing. Onion rings only for tea. How fabulous 🙄

Food good. Missing strawberry ice drink.

missing item. bought coca cola zero sugar with my meal and it was not part of what was delivered

would of been even later , driver went to wrong block of flats , had to go out myself after watching him sit in his car again for 5 mins lucky I was keeping a eye out.

Driver was fantastic friendly and very fast with delivery couldn’t be happier

Burger was alright but cold, they forgot my drink which I paid for. Delivery person left the food on the cold wet ground outside my door and didn’t knock/ring door bell to let me know it had arrived so was obviously cold, I think it was sat there for maybe 10 mins before I realised.

first time ordering from them and they missed items and had no straw

Just no. I’ve never ordered from burger king and wanted to see what the hype was about, the best thing in the order was the mayo and that’s probably because it was heinz. I dare say that a russtlers burger is of better quality. Chicken was so rubbery wouldnt even feed it to the dog. Food came cold after 50 minutes. Waste of money!

Food was cold. Also portion sizes was not like normal.

when we got our order, a box of the chips was only half full, it is getting worse every time

The kids that work here are clueless. Ordered a halloumi chilli jam burger without the chilli jam. Got shouted to the counter and asked if i was sure i didnt want chilli jam, i said i didnt. Got my order home amd theyve given me a double whopper with bacon. The whole building is depressing and run by cluless idiots

bbq stacks were missing the onion rings, and the sauce dips we ordered, also the food was slightly warm, usually it's pipping hot

double whopper burger arrived with no salad, sauce etc.. just to dry burgers and cheese plain - disappointing I am starving :-(

Great as usual. The most reliable place in Chesterfield

Straight to the door. No problems apart from a missing item.

order delivered to wrong house and left on the door step, can safely say I will not be using just eat again.

Bang on time, everything accounted for, lovely and hot. Cheers

Quick, food was good quality and still hot and crispy. Very friendly delivery driver.

Food arrived on time and was hot. No issues with this order. Spot on.

Ordered 3 large fries and got very little fries...maybe enough for 2 small fries, disgusting and not the first time either.will not orded again

Good food Good service Great on delivery. Thank-you

Good delivery. Driver was polite and efficient.

All food was cold and chicken burger was soggy as if it was an old wrapped up one x

My drink is missing and you have charged me for it

The bacon burger came dry and cold also missing the Frozen Fanta blu rasbery and strawberry

didn't receive any drinks whatsoever