Burger King in Chesterfield

You can't beat the occasional BK meal.....

Just you good old burger king with friendly helpful staff and it's clean to

Ordered from touch menu.Then realised after eating when sun hit it it was filthy.Annoyed that we touched it without realising then ate food with same hands 🤢

Is what it is,very good burgers ,great value for money

A Little run down, floor needed a sweep and toilet not cleaned. Staff helpful and pleasant.

food was cold...I had to microwave it... looks like courier did another delivery following him on the map.

The burger was awful soggy bread & thin unappetising burger.

Food arrived cold. Paper bag the fries were in were wet. I had to reheat in microwave.

Couldn't thank the driver enough for going out his way to deliver to me as I put tne wrong address

generally okay, chips portion was low, not much cheese sauce on the chips, burgers were warm, usually pipping hot, but still very tasty, this occasionally happens with burger king, the odd order isn't as good as normal

Ordered food in store, got home and several items was missing, phoned up to let them know, told that they will have to look at cctv tomorrow to see if we did get our full order. Reminded them we had paid for items we haven't got and it was for our tea he said there is nothing he can do because people keep going back and saying they haven't got items when they have basically been called a liar we asked for the persons name and they hung up. We returned to burger king they wouldn't complete the order so had a full refund. The really disheartening thing about this is our son is autistic and had done exceptionally well at school and this was supposed to be a treat and instead ended with a meltdown. Ended up at mcdonald's had correct order and cheaper.

we ordered twice this week and both times burgers were missed off the order. appalling customer service to boot, as they put absolutely no effort into rectifying their mistake. will never order from here again.

DO NOT ORDER DELIVERY FROM HERE. Ordered delivery twice within last week. Both times missing a burger. After ringing the restaurant, they offer for you to go pick up missing items... Because I ordered a takeaway to go and pick it up, yeah, makes sense. After an item was missing a few days ago, I made a note for the restaurant to triple check my order as I was missing a burger last time. They missed the exact same burger. First time i was told they don't have their own drivers to deliver, the second time (5 days later), I was told the person on the phone is the only driver and also a manager and therefore cannot leave the restaurant. So... Liars. I still not got refund for missing items from days ago, which I also told the lady on the phone. She said she can try and speed it up for me. After getting more and more agitated due to her incompetence, I was told "she doesn't have to speed up my refund, and is being nice". I've explained she's not doing me a favour since i wouldn't of needed a refund had they done their job. It's not rocket science to check there are 2 burgers in the bag. "Don't know what you want me to say" is the response I received. Absolutely atrocious service, never had problems until this week. Will never order from this store again.

an absolute joke, ordered 4 things, one was missing. ring the restaurant: you can come pick it up or just get your money back. why would I order food to my house if I wanted to go to pick it up? how hard is your job??? no wonder the ratings are so low.

food arrived, very cold and uneatable. complete waste of money, at least the bin enjoyed it.

Food nice except drink was missing

Missing items, as always. I even always put in my notes to always double check my order before delivering. Useless.

Ordered food and the chicken royale meal was missing. Onion rings only for tea. How fabulous 🙄

Food good. Missing strawberry ice drink.

missing item. bought coca cola zero sugar with my meal and it was not part of what was delivered

would of been even later , driver went to wrong block of flats , had to go out myself after watching him sit in his car again for 5 mins lucky I was keeping a eye out.

Driver was fantastic friendly and very fast with delivery couldn’t be happier

first time ordering from them and they missed items and had no straw

Burger was alright but cold, they forgot my drink which I paid for. Delivery person left the food on the cold wet ground outside my door and didn’t knock/ring door bell to let me know it had arrived so was obviously cold, I think it was sat there for maybe 10 mins before I realised.

Just no. I’ve never ordered from burger king and wanted to see what the hype was about, the best thing in the order was the mayo and that’s probably because it was heinz. I dare say that a russtlers burger is of better quality. Chicken was so rubbery wouldnt even feed it to the dog. Food came cold after 50 minutes. Waste of money!

Food was cold. Also portion sizes was not like normal.

when we got our order, a box of the chips was only half full, it is getting worse every time

The kids that work here are clueless. Ordered a halloumi chilli jam burger without the chilli jam. Got shouted to the counter and asked if i was sure i didnt want chilli jam, i said i didnt. Got my order home amd theyve given me a double whopper with bacon. The whole building is depressing and run by cluless idiots

bbq stacks were missing the onion rings, and the sauce dips we ordered, also the food was slightly warm, usually it's pipping hot

double whopper burger arrived with no salad, sauce etc.. just to dry burgers and cheese plain - disappointing I am starving :-(

Great as usual. The most reliable place in Chesterfield

Straight to the door. No problems apart from a missing item.

order delivered to wrong house and left on the door step, can safely say I will not be using just eat again.

Bang on time, everything accounted for, lovely and hot. Cheers

Quick, food was good quality and still hot and crispy. Very friendly delivery driver.

Food arrived on time and was hot. No issues with this order. Spot on.

Ordered 3 large fries and got very little fries...maybe enough for 2 small fries, disgusting and not the first time either.will not orded again

Good food Good service Great on delivery. Thank-you

Good delivery. Driver was polite and efficient.

All food was cold and chicken burger was soggy as if it was an old wrapped up one x

My drink is missing and you have charged me for it

The bacon burger came dry and cold also missing the Frozen Fanta blu rasbery and strawberry

didn't receive any drinks whatsoever

food was cold and fries still frozen in the middle I want my money back

Taken to the wrong address was delivered by a neighbor and needed to be warmed up

the chips in the boxes are getting less and less every time we order

Driver did 3 drops before leaving me cold food. Terrible

The food was very good, like usual but the delivery driver was a little rude.

wasnt delivered to my door had to got find it and it was half way down road river was rude

missing onion rings I ordered

Food was cold,hard and rubbery and the milkshake didn’t taste right and had no flavour to it. Unsure if the delivery driver took multiple trips as he went well out of the way to deliver to us which should’ve been a straight forest 5 minute route. Not impressed at all :(

whoever made my order yesterday Thanks so much for reading my message! you deserve a raise

astoundingly fast! Awesome driver <3

Very quick delivery, lovely delivery man but unfortunately my food was cold and it’s obviously been sat out for a while

Food was dry and the drink I ordered was not correct

Ordered a milkshake got a slushie

the driver left the food outside wiout waiting for someone to get the food meaning it was sat outside for 20 minutes as no one new it arrived. the entire order was also someone else's. so £50 of food didn't arrive and likely arrived somewhere else.

got wrong shake. ordered strawberry got vanilla. it was warm too

For how much the food costs, you would think it would come warm

I think the milkshakes are awful, there is way to much sugar in them and mine seemed more like vanilla and not the chocolate that I ordered. They are worse than McDonald's!

10 out of 10 every was spot on 😊

Our local branch. My son loves a Burger King. My 'go to' burger chain too, I guess. Not had a bad service yet. Never any tickets in the touch screen machines though, so don't forget your number on screen, after you pay 👍

Not many chips very small portion delivery took a while

Food was good but delivery time awful around an hour and the time before last it took hour and a half . I also noticed on tracking that the driver must have more than one delivery , fine in a similar direction but it was in a complete opposite direction adding delivery time and when the driver brought food to the door the warm bag was unzipped and the food was only warm. Decent food spoilt by poor delivery and slapdash service

Missing food and cold also a random frozen drink half filled instead of my chilli cheese bites,

driver didn't deliver the bottle of coke and even questioned drive off. not badly with the driver

Absolutely shocking, how can restaurants get away with ripping people off

Excellent service!! Lovely and hot!! steakhouse angus meal DELICIOUS!! Thankyou!!

no sauce came with the meal and the food was half cold on arrival

Absolutely disgraceful. I couldn’t even order any food as it had to be done using a self order kiosk. I only pay cash and I have no desire in operating this kiosk. If I have dietary requirements then I should be able to discuss them with staff not a bloody machine. Why can you not order your food at the counter having human interaction. Walked out with out any food and this isn’t the only bk that has done this to me recently. Always been a fan off bk but this isn’t how to treat people.

Popped in on for a quick bite in the way home, brilliant and quick service. Staff were also very lovely which you don’t get much nowadays! Very pleased with the food and staff and even if it was a quick stop enjoyed it nonetheless!! :)

Food tasted great, though ordered 9 chilli bites and only received 6.

The burgers and chips are more enjoyable than the ones at McDonalds, but ice for the drinks are a bit over the top. Forgot to mention that I miss the place in Chesterfield town centre since it closed down.

Amazing food, amazing delivery driver, left the food at my door like I’d asked but watched from a few feet away to make sure I got it!! Amazing overall

Food was cold by the time it arrived.

I ordered chicken nuggets but got chilli cheese bites. Not happy

very disappointed, cold and even though you get the option to order your burger as you want it, you don't get it, I ordered a double burger and got 1 patty!!

Went in with my daughter to order her a burger chips and a drink stood there waiting 30mins while they sort all of the just eat or equivalent orders delivery drivers in and out every minute is there any point in them being open to the public walking in there restaurants anymore ?

Tried to order on machine but wouldn't show all drinks with part of meal and the chicken Caesar chicken burger is Def not worth the money tasteless will stick with beef

order confirmed to delivery quick, efficient hello polite and thank you driver, food hot all you need thank you

Amazing food at a competitive price 👍

disgusting service orders food twice and paid and it was never delivered what joke

Personally I like it, it's less teen swamped than it's competitor, and they've reorganised this one so it's more spacious than before.

I want a refund the double whopper is atleast 7 pound for the burger i want the refund

Just get's worse everytime you go! I won't be bothering again. Penalised for paying cash!

Decent burger, getting a little pricey though

delivery driver never knocked on door left food on door step so food all cold

Food was cold burger wasn’t eatable

Food arrived cold and was generally just a poor standard

completely the wrong order..I want a refund

Fries stone cold, other than that the food was ok burgers and nuggets still had some temperature. I'm sorry but it does not take 15mins to drive from burger king to my house. It's literally a 5min drive down the A61. This is what caused the food to be cold.

Amazing food and amazing driver, a guy who's delivered to me before and spent a good like 20 minutes trying to help me with my order on phone to Just Eat's courier customer service when there was an issue but my social anxiety being what it is didn't allow me to say "oh hey, you're that legend that helped me out that other time, really appreciate that" and I kind of hope he somehow sees this review, as unlikely as that is lol

Wasn’t very well presented and food was cold .

Not a BK fan, but the family like it. It is just such a depressing restaurant.

food arrived on time so unsure as to why it was absolutely freezing by the time it got to us, normally great but this was really a let down

Very poor service. Stood at counter for 15 minutes waiting to be served and they was all concentrating on deliveroo guys. If COVID has hit something hard, it's customer service! Got a child and dog waiting in this baking heat. I've walked out the place and won't be returning. Hope the people ordering deliveries get them nice and cold. Screw online orders for lazy people. I'm stood here wanting fresh!

Fries were hot, crispy and tasty. All 4 of the burgers were badly undercooked, to the point that they were barely past frozen by only a few minutes. Very disappointing. Because the fries were hot all I can assume is the person cooking the burgers was not paying attention. They didn't become cold because of time spent during delivery, the burgers were already stone cold before they left the kitchen. Sorry BK we won't be ordering from you again.

disgusting ordered a double royale with no mayo comes with 1 patty and tons of mayo, it's an absolute joke

Non of the food I ordered was correct, and there was missing items.

Great place bit over priced but ok for a treat