Burger Boi - Derby in Derby

We spent over £70 for our food to be delivered cold and missing half the order. We got a refund for our missing items from uber, however after eating what food we did have myself and my partner became very ill a few hours later leading to my partner having to miss work.

Rude staff Hanging up on phone call ahead of my visit

This food is almost as good as my mum's, I love it, even if i just tried the fries, it was divine.

Food and atmosphere was amazing. Staff are really friendly and easy to talk to. I recommend you try the food out

Ordered the Tuesday burger meal deal. 2 burger, fries and drinks for £15. Customised the burger to take off the pickles and onions, however came with them on both burgers. staff changed the burger immediately within minutes. Staff ensured we was enjoying our meals and very chatty. Definitely recommend. Juicy, tasty burgers full of flavour, big portions and lovely staff. Plus a bargain on a tuesday.

Sauce tasted weird and a few hours later was very sick. Not good.

Very nice food and good service

Food serving was really generous! It was me and my friend's first time going to BurgerBoi and it was a good experience. The milkshake was also great, sweetness was quite addicting. Fries was a bit too salty for me but it was flavored quite nicely, the burger overall was fantastic! The chicken was tender and coated with flavor and generous amount of sauce which I really liked. Staff were really nice, friendly and accommodating making sure that none of us would be consuming anything that we might be allergic to. Will drop by again when I can!

Great food, quick service and good hospitality

Best burger in Derby! Also, banger Mac & Cheese

OMG, the food is really tasty! Me and the family have tried a few things already. Bird boi burger, chicken gravy loaded fries, American boi and Dulce de lish milkshake were all lovely. All food was seasoned perfectly so far and we can't wait to try more next times as we are definitely coming back for more food from the menu.

On a friend's recommendation i dined in at burger boi. Food was amazing. Staff was professional and understanding. The best thing about the place is it's pocket friendly. They always have good deals on. Place is clean and customer service is praise worthy. I would one hundred percent recommend this place.

The quality and flavour of the food was amazing! The best burger I have ever tasted. Service was a little slow but worth the wait. Please remove the punch bag machine. Detracts from the overall experience. Thankfully the lads using it left as our meals were served, so we could eat without the noise.

The amount of time and effort that's put into this place really shows through the quality of taste in their food, especially the American boi burger, that was one of my first orders and it was amazing how they put all the flavours together and I'll definitely be ordering it again next time I order!! Thanks again Burger Boi!

Great food and great staff- the milkshakes are amazing

Food was great, it may take a bit of time but that doesn't make the experience of the food I had worse. The burger I chose was one of the new burgers which was cali ranch it was juice and tantalising, with the sweet chili bites aswell to top it of with a strawberry milkshake, me and my friend definitely enjoyed it.

Repeat customer, only place in Derby that does actually smashburgers, not just passing off thin meat patties as "smashed". Recommended!

Amazing staff. Free churos yummy yummy.

Brilliant food. Great staff. Good location

Best burgers in derby. I was recommended the new burger on the menu which was the Malibu stack very big and filling. I would be returning to try more items as the customer service was excellent and the food came out hot and a very pleasant experience

Best smash burgers in Derby and top service!

I have just had a cheeseburger from here and wow, it was absolutely amazing, the customer service was great, a nice clean and hygienic restaurant, I would definitely come again. In my opinion it beats boo, which in my opinion was poor in customer service and took far too long.

Best burgers in Derby. Very good customer service.

Pav was a massive help with us and got uber to refund us for a messed up order, do not judge this place on its uber orders but on the greatness of the food. There is so much amazing scran here and you'll definitely leave full

Very nice place and Mr Harrison does a good job 👍

Brilliant food, quick service as well as a pleasant staff and atmosphere. The lad at the front counter was especially courteous and helpful, couldn't recommend more. :)

Horrible place - extremely bad customer service. Do not go here, I had to call 10 times for them to answer my call, and even then i was put down. I would give it -5 stars if i could.

I had the mac and cheese with beef patties burger and cajun fries, absolutely gorgeous, enjoyed every bite and great service.

Just ordered from burger boi earlier today, took over an hour to deliver the food and when it arrived they forgot half our order. 2 milkshakes, 3 Churros and some wings. Not only that but when we tried to call back the phone wasn’t picked up and when I tried to dial again I was sent straight to voicemail. To top it all off the chicken was tough and chewy and the wings ended up being inedible. I’m absolutely not exaggerating when I say that this place is the worst place I’ve ever ordered from and I am the least picky eater you will find. Awful food, awful service and awful experience.

Ordered online, didn’t send some of the food but kept the money! Then wouldn’t refund when we rang them. Awful service, won’t be going again.

Shocking tbh, I made an order off Uber. It was coming up to delivery time and Samuel Harald had an "incident with a cyclist". I've previously ordered and the wings were soggy and cold, tbh the whole order was. But, the burger was genuinely nice. So I reordered the burger only this time. But it never came... I'd genuinely advise to not use Uber delivery burger boi as this will be bad for the long term reputation of your business. I will not be returning here as of now. The second chance was blown by Uber and tbh, I think burger boi to. I have not received the refund as of yet either. Please if you read this, avoid this fast food outlet..

Absolutely disgraceful, the customer service is the worst I've ever received. Moody and dull, were the staff I spoke to. They also didn't keep their promise of a discount, which is so unprofessional. Really disappointed and I don't recommend.

I placed my order via uber eats, delivery was estimated for 6.45pm, the first driver cancelled as he waited 30 minutes and the food was not ready, I spoke to him for arrival times. I rang the restaurant having waited nearly 2 hours and was informed the uber driver was not there and the food was ready, I rang the new allocated driver who was clearly in the restaurant and then I asked him to pass the phone to the staff who refused to take my call, they used foul language that I overheard and were very unprofessional, absolute disgrace and clearly lie to their customers, this was my first and last order with them!

I ordered my food they informed me it will take 25 which is already long time but after receiving my order i realised they didn’t include my wings which took another 30 minutes to make and my mac and cheese burger was undercooked and pink also the staff were arguing and shouting among themselves ,very unprofessional.

Ordered at the counter. Was told 10 -15 mins or maybe 25 mins as were really busy. Didn’t get food for 55mins. Kitchen staff seemed very busy however the employee packing the order was so laissez-faire it was comical. He then decided to go awol for 15 mins with all the staff looking for him! Finally after 55 mins my order number was called out . Hallelujah!! Just as I picked up the order a rat ran across the front of the counter and ran into the kitchen !!! I swiftly left with my food as the staff tried to assure the other customers the rat had come in through the door! I got home and to be honest felt very uneasy about the whole rat incident and decided it was safer not to eat the food. Just under £20 spent and lost but better safe than sorry when it comes to food safety. Was going to ring the store and ask for a refund but totally disheartened by the whole episode . Suffice to say I won’t be giving them the benefit of the doubt or returning in this life time. Highly disappointed as their marketing campaign is strong but whoever owns this franchise/business needs to seriously look at the hygiene standards, attitude of the staff and the speed of service.

Ordered food and burger turned up with out the patty! Called the site 15 times with no answer and when they finally did answer they left the phone on the side. No is user busy on every attempt to call. Complaint being made and I want my money back. Shocking service

I ordered a burger through Uber eats and it turned up without the patties in the burger, who makes a burger and forgets to put the patties in it. I tried calling them and they picked up the phone and left it on the side, I could hear people in the background, so rude.

Food was OK but service was atrocious. Went in and was the only customer in the building yet it still took them 25 mins to make my burger meal to go. I counted 7 members of staff who all kept discussing something in a circle and looked like they didn't have a clue what was going on. The manager or owner I'm not sure but he was in a casual jumper was eating food on the line, just grabbing hands full and eating where they cooked. The whole place was disorganised. The food was OK quality but the portions were small, each patty is comparable to a McDonald's cheeseburger patty size. I assumed an £11 triple cheeseburger would have decent sized meat pattys in them. I went in as I was given a 50% off voucher but even then it wasn't worth it. I'd be foaming at the mouth if I'd payed full price. Also kid wouldn't eat the chips as they smelt funny and had stuff not advertised on them and only had a couple bites (she did like the milkshake). Frankly at 50% off it was a waste of money which still cost £14.21. Look at the pictures and tell me if you think that order is worth £28.40 😂😂😂

Everything cooked fresh great flavours nice soft buns. We had the American boy and chicken boy with buffalo chicken strips. Both burgers with great the chicken boy could have done with a bit more sauce the chicken strips excellent flavour

I really enjoy their various burger type. Nice experience visiting Burger Boi

Basically a bad takeaway. Prioritise uber over tables. Burger were luke warm. Never got our drinks. Chips never turned up. Just told we'll I'm trying to sort this table 1st and no help or offer to sort the issue. We wanted to get this resolved but trying to blame the one table they had in

Great food and service. Really cold and they only gave their own shake flavours which are nice but don't include strawberry

Amazing burgers but why do you close at 11? Especially on weekends? 😭😭😭😭😭😭😭

Since I love burgers in general and smash burgers in particular I decided to try Burger Boi. I ordered the American and it was pretty good. Nice crust on the patties and tasty fried onions on top.

The food is ok the chips are nice the burgers are ok what really gets me are the insane prices the burger I had was apparently a triple burger and was rather tiny for saying that and £10!!! For a single burger is stupid especially when it's not all that like yeah, its not worth the money, is the burger nice? eh it's ok, is it worth the money they charge? not at all!

Absolutely appalling customer service. Women at the front has no clue, if you had asked her what day it was she wouldn’t even know. Did not make order correct and wouldn’t replace the food with what we actually ordered. Would not recommend !

Tiny over cooked burger £13 for the same burger McDonald's does for £2.69 and £3.50 for a small box of stale chewy chips makes for a massively disappointing meal. Would highly recommend avoiding this place not sure the reviews are genuine as the food looks nothing like what we received in scale

It was nice but ive had better. 3.8/5

Very lovely staff, advised how long it would take and when it took a bit over they were apologetic and provided some extras. Very good experience and would recommend, food is delicious.

Gave me food poisoning, thanks!

The food gave me really bad food poisoning.

Great burgers. Juicy, tasty and a good dose of extra toppings! Nice sauces too. Roughly 25-30 minutes wait for our food, which came out quite sporadically to a table of 4. (First guy had finished his meal by time the last one came out). Also there's a random punch bag machine in the corner for some reason.

I ordered a burger and it was quite flavourful.

Best burgers in derby without a doubt. Maybe one of the best I’ve ever had anywhere actually. Southern jammin’ boi is amazing. Onion straws are amazing. Loaded fries, amazing. Love this place 10/10

Great Food, good quantity and priced well!

Ordered a birthday meal for me and my wife. Had to wait about 45mins, I thought ok they must be busy so the food was worth waiting for. How wrong was I. It was a wednesday evening and when it was delivered the Uber driver was around the corner and asked me to walk to meet him for my dinner. After meeting the driver he passed me a bag of cold food. I asked why is the food cold and he just said contact burger boi I'm the driver and left. When I tried to contact burger boi they said it nothing to do with them regarding cold food and put the phone down. They obviously deemed it correct to me over £25 but delivered us cold and un edable food. Heating up burgers is a health and safety issue. The fact the offered nothing in return is a embarrassment.

Food tasted really good. This is one of our fave spots for burgers in Derby. Lots of flavour on the Food, some things that could improve is probably portion size. The portions are just a little smaller and may not fill you completely and the other would be how cold it feels inside the restaurant.

The food was really good, the chips were a tad cold, was a bit cold cause use some heating in the building

Edited: so now I have a refund I have upped the stars, food is very nice

I love the Bad Boi Hot mess! The staff were friendly too

The XL bad boy hot mess is the best box of food I've had so far, I've ordered like three times from here and it's all spot on

Best burgers in derby The patels

Best in Derby.Each time we order different burgers and im not a burger fan but these taste fresh tasty and delicious. So good

This place is great! Plenty of options for food and its all amazing, me and my family tried most of the menu when we went, it didnt disappoint! We were served by a guy called Pav, he was kind and attentive and went out of his way to provide good service, top bloke! Definitely will be coming back, 10/10!!!

The burgers are excellent, really well put together and tasty- the best we've had in a long time, the fries were a bit flavourless, the sweet potato ones were good, the onion straws were a bit odd- like onion bhaji battered onion scraps don't think we'd have them again, the milkshake was missing a straw. We did a collect order on a Saturday lunchtime and the place was empty and the order took an extra 10 mins to cook which was bit awkward for my partner parking. Overall the food is great and the packaging was excellent we'd definitely have burgers again.

order on uber eats quite a few times and the loaded fries and burgers are unreal! we just ordered and some items were missing so i phoned them up and i think it was the manager who was really lovely and got it redelivered to us straight away and was very apologetic but mistakes happen! it was piping hot and so yummy! amazing customer service :)

It was a tasty burger. Had some chicken strips too which were nice.

The meat was burned, too expensive for a little burger

Ordered on line to click and collect, straight forward process and when we arrived to collect our order it was ready, the place was clean and tidy with friendly staff. The food was hot and a really good quality would definitely recommend.

Nice burger and flavourful chips. Different from the ones you are used to eating from food courts. Give it a try. You will not be disappointed

I had to close my eyes to eat this buger, it was soooooo good. Never have I ever eaten food, late night this good!!! Instane!!!!

Although they stayed open late as I was last through the door they made out like it was a big deal, then totally got my takeaway order wrong so when I arrived at hotel it was far too late...and cost around 20 quid for the privilege.

Really great place. Staff are lovely. Portions were huge. We’ve been a couple of times as a family and we will return.

Went here for lunch today and left disappointed after wanting to try this place for a while. The food itself was flavoursome and nice overall and the service was good too. My main gripe was with the value, or lack of it. My "Meal" without a drink was the best part of £12. The burger looked quite large and full of fillings on the photo (I know things are exaggerated) but when the burger came my first thought was that it was quite small, especially for the price. Chips are nice and seasoned well but come with no dips even with a "meal". Even basic dips like ketchup and mayo were a pound which if you had a couple of them and a drink you're looking at around £15. For this price you can definitely get better and have had better for a lot less.

Great burger, loaded fries were excellent, not been in the restaurant but takeaway was bang on 👌👌 better than some some of the other new gaffs in town

Biggest dissapointment from a takeaway, £10.50 for the jamming burger that came crushed and the same size as a cheese burger off the saver menu at maccies, chicken wings were great but as for the burgers, definitely not worth the money

Fair play! I like my burger places and this has made the list of one of my favourite burgers! Made working away more enjoyable! Nice one lads

Very tasty smashed burgers, excellent service and amazing shakes.

Food was amazing and flavoursome, we, ordered extra at the end to take back. We sat in and the staff were very hospitable by making sure everything was okay, and checking up on us. Service was fast and amazing especially from one member of staff (Matt Dexter). Would definitely recommend visiting.

Absolutely delicious burgers, definitely recommend!

Nice, new modern restaurant in derby , I enjoyed the food and environment very much, the burger was very tasty and the milkshake was to die for , will definitely be coming back

I ordered the return of the Mac burger, was absolutely gorgeous with quality meat. Honestly the best burger I’ve had in a very long time! The chips had a tasty seasoning. I had the lotus biscoff milkshake which was 10/10. Buffalo chicken strips were really juicy. Friendly staff and the food came quick. Thank you.

This was my first visit and the service was excellent and food fantastic. I had the signature burger 'Return of the Mac' with fries and a milk shake and my 13 yr old son had chicken wings, fries and a chocolate milk shake. The food was made promptly and was hot and delicious. The premises was clean and tidy and had quite a cool vibe. I will definitely be coming again!!

The food and service were great. Bathrooms were not great. Hopefully, it was a one-off.

Emily welcomed us to the store with a massive smile on her face. Lovely girl. Lovely food. t

Horrible food, everything is bland

Had 3 different burgers and all were delicious. Onion straws a bit dry . Service at ordering and by chef really good , will return

First time tried this restaurant Absolutely banging food so so delicious and halal to number one in derby definitely ordering again

Food Was tasty but a bit pricey. The service was excellent and waiters were very friendly and welcoming.

My Daughter wanted to try a Burger Boi cheeseburger last weekend and she was not disappointed, Top Burger and hat's off to the young man that served us , very polite and helpful we look forward to or next visit!

Ordered a mac burger and loaded chicken fries. Very tasty food, great selection of sauces too! Would definitely eat there again.

Thought I’d give this place a try as I’ve heard good things. First of all it was very very expensive for what you got. The food on the overall was decent but definitely doesn’t warrant the price. The burger was really really salty (and I like my food salty) there was also a fair bit of gristle in the beef which in my opinion, doesn’t = an £11 burger. The rest was pretty much just alright, but £30 for a single order is just robbery in todays economy. Giving 4 because it’s a local business!

We ordered a delivery. Burgers were proper dirty (in the best way possible) fries were crispy and tasty. Packaging is cool. Would have again.

Burger was waaaaay too salty, mac and cheese is dead, no heartbeat at all, fries were alright, shake wouldve been good if it was the one we asked for, do better

Tried burger boi Derby and I got exactly what I was craving. A great smash burger with excellent loaded fries. The shake was to die for. Service was quick. Sanj the manager was very nice and couldn't do enough. Will be going there again and will be bringing my friends with me.

Burgers were very fatty and grisly, chips weren't very nice. Won't be going again as overpriced for what they are serving.

First time in Burger Boi Derby, love the food..! Brilliant service.

Great atmosphere and amazing food

Ordered the bird boi - it was dripping in way too much oil as you can see from the photo. I had to wipe it with tissue just to eat it. Also, the chicken itself was thin but very watery under the batter which was off putting and not tasty. I wouldn’t recommend the bird boi, but can’t speak on the other burgers here.

Epic Food! Loved the entire order, great quality and value for money