Burak Kebabs & Burgers in Merton

Nice pub with food and a beer garden

After a disappointing first visit to Sai a year ago, we gave it a second go as it is a popular local restaurant. Sadly, it failed to deliver again. The food is the main disappointment. Surprisingly, there are no side dishes on the menu which most top-end and local Indian restaurants do serve. We decided to go for a starter, a meat main, a vegetable main, a salade and a naan. All together. The paneer starter was a feast of sugar and sodium glutamate which would put most cheap Chinese takeaways to shame. It was poor. Very poor. The chicken in Rajasthani sauce was bone dry. The sauce was flavoursome but the chicken like plasterboard; it sucked all moisture from one’s mouth. The saag paneer looked like it had been reheated several times and had a disturbingly fatty/buttery taste; odd taste and not recommended. The cucumber salade constituted of a few slices of cucumber with some spices sprinkled on top. Rather uninspiring and not worth ordering. The naan bread had a lovely meat filling but sadly, it was barely noticeable. The papadums on the house were good but sadly, somewhat forgotten after a £70+ per person bill. The atmosphere and decor is pleasant. There is a good 'vibe' created by the open doors, good lighting and local guests. To finish, the service was hesitant and seemingly inexperienced. The owner/manager swanned around smiling at a few tables but disappeared at 8pm to leave his staff to thumble along. Second visit to Sai and last visit to Sai.

Lovely place with friendly staff. Didn't eat this time but will be going back again

Was promised a refund via a man working there who called me on receipt of my online order- was told they could not fulfil my order as out of stock for two portions of hard food and that they would sub one portion and refund the other but never received it! Plus, delivery took 2 hours!!! Food was tasty but they really need to work on good customer service- really lets them down.

Salmon sushi love set is the best. I had it from other places, but i love Kokoro salmon sushi the most.