Buffet Time in Eastbourne

You gave my brother a happy birthday I love going here the good is great the service is great idc about you Karen's screw you it's amazing

Great food, plates cleared away quickly in between going back to get more food. Staff could be more smiley and welcoming.

The prices stays the same but they cut half of the buffet. Not much to choose from. I'd rather pay more but have bigger choice and better food

I am so picky with food but I absolutely enjoyed dinning here. Amazing. Will definitely revisit

Always a winner! Visited on numerous occasions at lunchtime with colleagues and friends. Never disappointed. Eat as much as you like - such a varied menu and choice. Be aware that payment is made upfront and it's self-service.

Was completely put off right from the start as I have never ever anywhere in the world been asked to pay up front in any restaurants. Was so shocked. There was no customer service after you paid.

The buffet offers a good range of dishes spread across to serveries,perhaps 20-30 main dishes, both hot and cold with vegetables and rice/noodles and sauces. A small but delicious range of sweets are also available. Booking isn't necessary, although the restaurant is busy at the weekend. The price varies according to the day and the range id foods available, £12.99 weekdays, £14.99 Saturdays and £19.99 on Sunday; drinks are good value but extra. There are cheaper child's portions available. I suggest you book parking as the local parking is full of resident's cars, you can ofcourse park free in Residents bays and on single yellow lines. The Oriental bar upstairs offers music perhaps even live music although it was closed at lunchtime on Sunday, probably operates in the evening. I would visit again.

It was ok But the soy source bottle was SO AWKWARD TO use its like a soap bottle and you can only get it on the edges of your plate because you can only fit it there apart from that it was ok

me and my girlfriend went here for food and we were very impressed with everything this place had to offer

It's OK but not anything great. As a Chinese, the food was unremarkable, not bad but definitely nowhere near other restaurants in Eastbourne. The service was ok, nothing crazy tho. Atmosphere is eh, feels a bit westernized if that makes sense. I mean it was on but for £20 I'd rather go to yummy Noodle Bar and order two noodles.

Went here a couple of months ago (sorry for late review) for a friend’s birthday. Group of 10 of us. At the very start, we each had to order our drinks and food and pay for it. Waitress took our order and money 1 by 1. This took her 35 minutes! We waited… and waited for our drinks. We couldn’t find a member of staff to chase them, so everyone went to get their food. The drinks finally arrived 40 minutes after we ordered. Most had finished their meal by now. Most of the food was simply ok. The tofu was disgusting and inedible. For anyone who knows about tofu, it was in cubes but like it hadn’t been pressed or cooked. It’s was just raw slimy cubes. Two of us left that whole dish. Vegan meals took about an hour to come out. Throughout our time there, we weren’t checked on once - not to ask how everything is or if we wanted more drinks. None of us will return.

Went here a couple of months ago (sorry for late review) for a friend’s birthday. Group of 10 of us. At the very start, we each had to order our drinks and food and pay for it. Waitress took our order and money 1 by 1. This took her 35 minutes! We waited… and waited for our drinks. We couldn’t find a member of staff to chase them, so everyone went to get their food. The drinks finally arrived 40 minutes after we ordered. Most had finished their meal by now. Most of the food was simply ok. The tofu was disgusting and inedible. For anyone who knows about tofu, it was in cubes but like it hadn’t been pressed or cooked. It’s was just raw slimy cubes. Two of us left that whole dish. Vegan meals took about an hour to come out. Throughout our time there, we weren’t checked on once - not to ask how everything is or if we wanted more drinks. None of us will return.

In over 50yrs of visiting restaurants in the uk, this was the very first time that I've been asked to pay for a meal 'upfront!' I could not believe it when the waitress asked for payment upfront! I queried it and she said that's the rule of the House. I would have walked out, there and then, but I was with a group of 5 other friends, who seemed to take it okay? I'm sorry, but I approach the elephant in the room and I talk about it. None of my friends do though? 🤔 They were quite happy to pay upfront and so, reluctantly for me, we stayed. Having said all that, the food was very nice and reasonably priced. However, I will not be returning to it!

Pre booked a table for 7pm om Saturday 12 October 2024, arrived slightly early and was shown to our table at the rear of the restaurant up two steps. I am presently suffering from a mobility problem and need a walking stick to move around and found these two steps somewhat of a problem trying to move to and from the buffet while trying to carry a plate. This was noticed by a member of staff who not only moved us to a table nearer the buffet but also retrieved our coats and drinks and moved them to our new table for us. This made our evening even more enjoyable. The standard of the food and the customer care was nothing short of outstanding. Thank you so much.

quick delivery and food was still hot .

Went in alone for lunch and picked a table but the waiter insisted on seating me in dark corner despite the place not being full. Rude and pathetic attitude by the waiter.

Used to be good but now the quality of food is POOR Badly oresented and staff quite rude

Awful food. No taste to any of it. Refillable drinks are disgusting. The orange squash burned to drink and I have no doubt that the Pepsi is fake. Never coming back.

Quite a nasty time to be honest. Partner ordered a 'vegetable stir-fry' which turned out to be a mushy broccoli and spring onion soup. Came out grey and sad. Chicken balls tasted more like fish balls 🐟 Didn't really find a dish I liked to be honest. Everything was kind of sad - staff looked like they would rather be anywhere else other than taking plates away (understandable). Mango juice was okay, I guess? Oh also, they add a mandatory 'service charge' of 10% at the end of your meal. Nice to know 🙂👍

delivery come a little bit early,that's was fine and food test nice and was still hot.

As we entered, we were waiting at the door and was ignored twice by a lady walking by then the man at the bar just pointed at a table across the restaurant and walked away. We sat down and was waiting for waiter/waitress for 15 mins, they didn’t even say 1 word to us . We didn’t get to order drinks or food it was so awkward sitting there with staff walking around us ignoring us , we needed up leaving and getting a McDonald’s instead… the staff were friendlier! Wouldn’t recommend, can’t even comment on food as we didn’t get to taste it .

Food was either dry or just not available

The food varies meat dishes tend to be overcooked and meat is dry.There is a good selection of food but quality again varies.

Floors were dirty and had food all over it, food was stone cold! Customer service was horrific, all standing around drinking loads of drinks and talking while the place was a complete mess, Food ended up making both me and my partner sick! Price was not worth it at all, went 6 months ago and paid £12.99 for the buffet and this time paid £19.99 with hardly any selection of food and an unhygienic environment😤

I never have written a bad review but I would never set foot in this place again! I have been before and the price was £12.99 per person but the price is now £19.99 which I thought was odd as there was no difference to the food selection or anything else. As soon as I walked in I was stepping in food and the floor below my table was disgusting! The food was like something from antartica, FREEZING COLD! Majority of the food wasn’t restocked so there’s barely a selection at all. The staff watched you as you ate and were shaking their heads at people filling up their plates. All Staff were gathered around the bar with a selection of their drinks and eating them whilst tables needed cleaning and the floors. Chefs were sat at a table munching away whilst there was plenty of food needing restocking. My chicken was squidgy and pink and looked like they’d got a chicken, cut it and put it straight in the plate. I have never been so ill after eating a meal at a restaurant. I felt rushed from the moment I set foot in the door. They didn’t ask if we had any allergens and had already asked what drinks we wanted before being seated at a table. Overall wouldn’t recommend.

Usual range of dishes in a buffet nothing spectacular but enough choice. They were quite slow at refilling the dishes after busy intervals

I really like it here, there is loads to choose from, not everybody can like everything we all have different tastes, but for me it’s a winner :D

Ideal for a buffet. Foid was good as was the service. I would recommend going earlier than 5pm as its on the crossover between lunchtime and evening sessions. You do pay up front.

I rarely give 1-star ratings, but this place truly earned it. We were a party of five and asked to split our tables, but the staff insisted we squeeze into a table for four. While the food itself was decent, the overall experience was far from it. The dining area was unclean, with flies buzzing around, and the food wasn’t replenished. To make matters worse, dirty dishes piled up on our table until we finally had to ask for them to be cleared. Very disappointing

Tasty food and sushi presented in the loveliest bag and containers. Just a pity the avocado in the sushi was quite hard. Will definitely be ordering again.

Half of the food was not available, we waited 45 minutes and nothing was added... Every dish has practically the same taste, very fatty, old oil... Very expensive for such quality

Treated my little sister like a criminal because they thought she was 150cm and they wanted to make £6.50 extra: Measuring her once was acceptable but the girl waitress lied and the manager came over and insisted that my sister LEAVE the dinner table to be measured again even though she was 3 cms smaller that they need. We even took a photo to show how under she was. Rude staff, food was basic, pizza was disgusting, rubbish deserts. Never ever going again.

Not many options for food. Mock chicken was not what I had in mind. Deep fried prawns with shell??? I wouldn’t waste your money!

Visited on a Sunday afternoon and despite it being quiet at 1st the food was constantly being kept topped up and was hot (where applicable) and fresh. Hot and sour soup was lovely despite a heatwave outside!!

Very delicious meals . The tables are sticky.

Had a meal here last night with someone. Service wasn’t to bad.Food is fresh & delicious.But I think to ask you to pay before you eat is wrong especially as it was £50 & you don’t know what your gonna eat or how much plus there was no service charge.Plus if you don’t eat it all they charge you for what you leave on the plate.

The food isn't good, the employees are relatively nice and the store doesn't look particularly inviting from the inside

£20 to eat as much as you want is a steal! Good quality food and plenty of food choices. I'm impressed they offer desserts which is unusual for a self service chinese buffet restaurant.

Food was tasty and arrived fast and hot 👌🏽

Neither here nor there. Do NOT go at the end of the day. Nothing left cold and dry. Go around 5 pm when everything is fresh and then the food is very nice. Not a huge selection but enough for the cost.

Been here 3 years running with group of 6 friends & yesterday was the last time! Food ie prawns or higher end items not replenished only cheaper gristle covered ribs & naff sweet & sour chicken! Simply not good enough! We'll find somewhere else next year.

We came from Brighton to visit Eastbourne for first time we have been in this Chinese Buffet Time and we were very happy with place very clean , staff friendly, kind , smiling, helpful and all food was amazing fresh , taste was delicious and in price was reasonable and in general whole restaurant and service and bathroom clean tidy and very good organised.

This is one of the best buffets I have been too in the UK. Very friendly and helpful staff, we are vegetarian and they really helped us select the best dishes for us. Very clean restaurant, clean toilets 🚻 11/10

It has been one of the best time eating in a Chinese buffet..here in Eastborn. Super food.friendly atmosphere and very clean.

We booked, got seated and were told our drinks order would be taken in a few minutes. 20 minutes later, no one came ..so we left.

Prepayment. The rice is hard and tasteless for sushi-like food, but the Chinese food is generally good. A bit pricey if you visit for dinner, but lunch might be better.

Maybe it's because we came late, but the food was quite selected and they didn't refill it for us. They have a lot to choose from but it tastes more or less the same. There is no fuel sauce available. Sushi was only with vegetables, no option with salmon or shrimp. Great that you can have a bottomless cup with water.

Visited here as family members wanted a Chinese. They ask you to pay upfront which seems reasonable and we were happy to do. As it's a buffet, it's what you would expect, the food is fine and there's a nice mixture but it isn't necessarily the best meal I've ever had. Some of the food isn't the warmest but that's always the case at buffets and desserts tend to pretty poor.

This place is honestly so good, all of the negative reviews are from Karens. The food is very delicious, there is loads of variety and you can eat as much as you want, the service is fine and the waiter was polite, they just sit you down and take your payment and you do the rest, it’s very straightforward. We are regulars here and every time is a treat! It cost us £50 for 2 which is a little on the pricey side but if you think about it you’re getting an unlimited Chinese takeaway and the food is always hot and fresh so in my opinion it’s worth every penny.

Nice tasty food and good choice

My other half booked for a birthday dinner. 1st thing I noticed was how drab and dirty the place is. In desperate need of redecorating, skirting board filthy and old bits of food in places. I choose as little food as I could without upsetting my other half food was lukewarm, bland and the sweet and sour sauce was so strong with vinegar. Didn't dare try the sushi I value my health too much . Deserts were awful . My other half though it was all ok but that was it ok. Will not go again. I like to eat in clean venues with hot food. Can't comment on staff as apart from asking for payment they never spoke to us

Less options of choices and confusing labels. Customer service wasn't good.

Been here many times whilst on holiday in the area. The service perhaps is not as attentive as it used to be. The gentleman who served us was miserable at best and had no manners. They didn't seem bothered that children were putting their sticks in and out of the chocolate fountain creating a hygiene issue. I do appreciate that their own parents should be taking more responsibility. Food choice is now smaller than before, yet the prices have increased. Peking duck was actually pork. Also notice they take payment before eating now, shame there's a need to do that now.

Don't waste your time or money, food is awful, expensive tasteless food, staff are unreasonable. They charged me £7.50 because my child who wasn't hungry didn't want food but I couldn't eat all the dessert on my plate so gave her a marshmallo and they made me pay for the whole buffet when the marshmallow on my plate was going in the bin, despite all the signs saying don't waste food. I would understand if she had eaten loads but one marshmello what a joke. Won't be going back. Don't bother!

I am unable to walk very well now so I use a walker that is on 4 wheels. My husband rang to book a table for us and specifically asked for the ground floor, when we arrived on Saturday (bank holiday weekend) we had to wait and then the manager told us to follow him, he went right to the back and started up the stairs, my husband said "No, I've booked a table for downstairs as my wife is disabled" He looked at me with my walker and said you can easily manage to get that up here. I really could not believe my ears, I have never had anyone, anywhere be this rude and inconsiderate. We were made to sit and wait for a long time. When we sat a waitress came up and took our drinks order and then said we had to pay just over £53 for 2 diet cokes and 3 of us having buffet lunch, I asked for a glass of tap water - which I never got, my son had to go up and ask for this again for me later. This was a meal out with our son to celebrate his birthday and they did their best to completely ruin it. The food was not labelled, loads of fried things in breadcrumbs - so you had no idea what you were picking up, some ribs which were no meat and all gristle, the sweet and sour sauce tasted of just vinegar, the food tasted awful. It's never been this bad before. This was an absolute rip off and the disgusting service and attitude has put us all off this place forever. We will never return.

Se visited on Saturday lunchtime and it was fairly quiet. Food was hot but not great, mostly chewy and in questionable sauces. They charged us as four adults although we were a family with two kids. At £11.99 it isn’t really worth it but dinner is almost double and not much more on offer.

Generally pretty good, nice staff, nice refurb, good turnover of food, good selection of options, most food is fine, some is a bit off now n then, they have soft drinks refills too and eat as much as you like, so generally good value. Been a few times now in the last 3-4 months each time I have been pleased and happy with my experience, will definitely be returning. Only real let down, as it is in most of these kinds of places, the desserts, are pretty much trash, and for ages now they no longer do those toffee apple fritter things, which I loved, or bananna ones nor any lychees. Recommend ye give it a go if ye like an oriental style buffet and not too fussy about the quality of the desserts and not expecting high end chinese food.

Terrible food. Paid for too good to go just to try it, the amount of food abd quality was disgusting!

We are regulars with Buffet Time & normally very happy . This meal was awful . Chips soggy & cold . Rice was dry & tasteles & the small ribs were chewy with barely any meat on them . Seems that we had the bits that were left before the fresh food was cooked . Really disappointed .

Always arrives piping hot and decent portion sizes.

I wasn't expecting much but the food was tasty and fresh. Was topped up regularly. Enjoyed it.

I stopped here again last night for dinner I booked as normal got a table 630pm for us both wasn’t let down fantastic service as always from Izzy credit to the business all the staff do a fantastic job food is amazing hot fresh very tasty it’s all topped up all the time they take cards as well as cash you pay before you eat place is spotless clean very tidy they do have karaoke rooms up stairs if that’s your thing sorry don’t no pricing but give them a call great idea for a works do or just with friends for the evening or a birthday treat they won’t let you down I would say if you wish to eat there maybe book a table you can just turn up and eat but they do get busy as it’s that good there so Izzy and the crew thank you to you all for a fantastic evening great food great service warm welcome love mr cheeky in Kent 100/100 stars big loves to you all X

We had an early evening meal here, and we were more than disappointed. All the dishes were barely warm, which is dangerous. One of our group found their meat tasted rancid, which put them off eating anything elsehere altogether. Paying up front is one way to ensure customers can't refuse to pay for substandard food. Never again

Unlimited food for a cheap price. Highly suggested

the food was still hot and thank you for the lovely food keep up the great work 👍

Very bad service, You don’t even get the chance to sit down and they ask you to pay feels like an insult like your going to run off Food is average, the people working there are rude not good atmosphere

How does the song go!? "It's all about the money money money...!" Because it's not about the service thats for sure. Food was good though. But service has definitely gone down hill.

This is an amazing place to eat and well trained staff but the only one thing that is annoying is that u only have maximum 2 hours at your table this is a brilliant restaurant I suggest people should come visit here!thank you

amazing food and a lovely overall experience. I'm a frequent customer!

Brilliant food and great customer service

Staff. Had a problem replacing dishes which had run out. Food wasn't as good as a few year ago when we last came to Eastbourne. Will think twice about about revisiting

Food is really good quality, staff are friendly, we prefere to come again

Always good service and good food :)

Been a few times not had a bad experience yet enjoy the food

Child friendly place and amazing staff. Tasty food as always, only just a bit less variety than usual.

A good choice of food for a good price

We really fancied Chinese for lunch so decided to take a drive to Eastbourne; When arrived at the restaurant we were left standing at the front door waiting to be seated for 15 minutes, once finally taken to a table we then had to wait another 20 minutes for someone to come and take our payment for the dinner as it’s a pay before you eat service. There was a good selection of food although it wasn’t topped up as regularly as you would expect in a buffet, customers were picking food out of the dishes with their fingers and not using the spoons provided but staff were just watching them. Drinks machine didn’t have a good variety of drinks so I wish I never bothered. My partner had the salt and pepper prawns which were hard and not pleasant to eat leaving us both feeling very sick Will not return

Brilliant experience, lovely food and great service

Always great food and choice! Staff are all lovely and friendly too :)

First time here with my 6 year old daughter, and it was fantastic, very friendly staff and great food.

Watery food, and 2 glasses of water cost £7, won't bother again !

The food was very delicious, and the service was great. I’ll definitely come back 👍

Brilliant for all, our children love it here

Friendly staff, big choice of food for good value nice selection of food

One of the employees was very rude. The food was okay but very poor customer service.they made us pay for a baby 1 year old

I tried their vegan and gluten free menu, too. Everything advertised were available and delicious, freshly made, nicely plated, quite big portions were served.

Great place, amazing food, very friendly staff)))

Amazing fresh cuisine at a reasonable price. The whole family love this restaurant. And I live the please don't waste food policy.

Absolutely shocking place, food did not taste anything like Chinese, staff appalling and rude, the karaoke was in Chinese and was hard to work out so time was wasted and ate into the hourly rate they charge!! Don’t waste your money.

Absolutely awful place, terrible unflavoured bland Chinese food, with limited options available. Found the staff extremely unfriendly, abrupt and rude and unhelpful. Will not recommend this place for visitors to Eastbourne or residents alike.

My recent dining experience at buffet left much to be desired. From the moment I stepped in, the ambiance seemed promising, but unfortunately, the excitement quickly waned as the evening progressed. Despite the inviting atmosphere, the food failed to meet even the most basic expectations.Firstly, the dishes were served lukewarm at best, lacking the warmth and freshness one would expect from a reputable establishment. Additionally, every dish seemed to be swimming in an excessive amount of oil, which not only compromised the taste but also left a greasy film on the palate. It was as if the kitchen had a heavy-handed approach to cooking, prioritizing quantity over quality.Furthermore, the flavors fell flat, lacking depth and complexity. Each bite was a disappointment, devoid of the promised culinary delights. It was evident that little care or attention had been given to the preparation and seasoning of the dishes, resulting in a lackluster dining experience.To add insult to injury, the hefty bill of £50 only served to amplify the sense of dissatisfaction. It felt like a complete waste of hard-earned money, leaving me questioning the value proposition of the entire meal.In conclusion, my visit to this place was a letdown in every sense of the word. From the cold, oily dishes to the lackluster flavors and exorbitant bill, it was an experience I would not wish to repeat. Needless to say, I will be taking my patronage elsewhere in the future.

The food was good as always but the service was unsatisfactory to the point Myself and my girlfriend went up to get so food and the staff had taken our drinks and put a new family on our table so have to try and find somewhere to sit and ask for our drinks back

Excellent restaurant with good quality food, very pleasant staff.

Nice place. Nice staff. Prompt service. Neat atmosphere

My wife and I had a late lunch. Nice and quiet. Lots of amazing food options

First & last visit, Guy came to the table held out the card machine, no hello , didn't show what he was charging me, until I asked, no please, no thank you, cutlery dirty . Table sticky, food cold & congealed, Was with a group otherwise I would have left. Will not be going back

Great friendly atmosphere, lovely service and food was hot and lots of choices.

Always enjoy buffet time, family favourite for treat night, prawns are always the best quality

Excellent buffet restaurant! Great for the kids too.

Although it is a buffet, every dish tastes good, the environment is not crowded, and the service is also very good👍