Nº 493 in 1517 in Southwark
Nº 1 of 1 Hamburgers in Southwark
Opinions
I am not generally a burger fan but heard good things about Byron and so decided to give them a go. I was far from disappointed! Efficient and friendly service too.
Kingpaul100 . 2021-06-30
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Booking was easy and when we arrive tables were space apart well and clean. Staff were efficient and friendly and had a good knowledge of allergens. Food arrived quickly, was hot and delicious. Will return
James R . 2021-06-11
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We came on a Thursday at 8pm. The restaurant was semi busy but honestly one of my best experiences dining at a restaurant in a very long time. The waitress, Oliwia was so great, from the beginning to the end she was so friendly and bubbly. She even gave us some great suggestions on what we should get I.e. the ongoing onion rings promotion if we signed up to the Byron burger club which we all promptly signed up to. Honestly such a good experience.
brianmD5275DO . 2021-05-22
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I love this place so much. Really good food and great service, Anette was amazing..Highly recommend, thank you!!!!
kittuszkaktusz . 2021-05-02
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I had C&C from Byron today. I loved the burger and Oreo milkshake. I will absolutely come back. Thanks Byron
Madridhh . 2021-04-28
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Great B-Rex Burger! Great staff amazing service and atmosphere. Love coming here. Thank you Sham for always looking after us.
Navigate615711 . 2021-04-26
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Pınk and juıcy burger was absolutely tasty... thank you chef. Super friendly waiters provided us excellent service. Would 100% recommend!
104halilm . 2021-04-26
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Very nice place to eat outside with very nice staff especially Pablo who was very friendly and recommended us to try a veggie burger that was really tasty 😋. Definitely I will come back soon!.
nataliaoD1EK . 2021-04-24
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Gus was a great server today, on the ball and professional. Really appreciate the care and attention to our table
EBCaines . 2021-04-22
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In addition to having the best vegan burger I've had in London, the service was incredible. The supervisor Anette was particularly nice and made the experience memorable. Her joyfulness was the perfect touch to this rare sunny day in London. Byron Waterloo became my favourite place to go to and I cannot wait to go again and appreciate the subtle touch of truffle in their recipe. 5/5!
ashh829 . 2021-04-17
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Dont order from here, never got the food. Called but they didn’t seem to care. No money back. Just gave numbers that no one answers. Avoid this place like the plague unless you want to go hungry and be out of pocket. If thats what you’re into then these guys are perfect for you.
Drinkycrow . 2021-02-26
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Put in a large order online, phoned to change a few bits with no issues. Food was on time and everything was there and labelled to stop the confusion when opened. The vegan truffle burger is the best burger I’ve had, meat or otherwise, it’s amazing. The staff even helped me carry the bags to car, thanks Byron burgers, will be coming back soon.
69garyb . 2021-01-07
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We always visit this branch on Christmas eve on our last working day in the office for their wonderful burgers. Sadly no office life this Christmas but we drove to work then stopped in to collect takeaway burgers. Super friendly service inside, really well packaged food , lovely milkshake and an extra treat from the staff of cheesecake with a lovely Christmas message. We really enjoyed the experience and can't wait to be sitting inside again soon. Thanks Byron and merry Christmas x
Karen7 . 2020-12-24
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Me and my husband we love Byron and the smoky is our favourite , the waiter with curl hair was so lovely and amazing server he was looking after us so well , but obviously we when on the 4• of November the las day before lockdown... he was busy, normally, At one point Joan one of the headsman (I ask for one of the servers his name and they say joan) on the meddle of all costumers he was screaming nearly for our waiter with the curly hair I see on our sever face and was embarrassing for him when he was doing very good job for our table.
amiew728 . 2020-11-04
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Holy cow! Hands down the best chicken wings I’ve found in London! The buffalo sauce was heavenly and the blue cheese sauce to die for! The burger was like an out of body experience - a succulent, perfectly seasoned patty with crispy onion ring and beautifully cooked bacon. If only there was room for a milkshake for pudding. The service was fantastic and the food even better. Where do I sign up for a weekly wings delivery?
Thehungryfoxy . 2020-11-01
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Fui a este restaurante por primera vez desde que terminó el encierro. La recepción fue cálida y se cumplieron todas las condiciones de Covid.Las hamburguesas estaban tan buenas como siempre. Tuve la hamburguesa de chile con piel de papas fritas. La hamburguesa era suculenta y perfectamente preparada y la disfruté muchísimo. Byron hace algunas de las mejores hamburguesas que existen.Sarah, la camarera fue acogedora y amable al igual que el hombre que me sentó.Recomendaría a la gente que visite y alimente su deseo de una hamburguesa jugosa y perfectamente cocinada. ¡Apoye esta marca!
307helenw . 2020-10-08
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Had a early dinner at Byron. Food was nice, I had the chicken burger. Sara our waitress was very good but all staff were friendly. Restaurant was also nice and clean.
Hannah S . 2020-10-07
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Extrañé todo el encierro de Byron y finalmente logré irme.La noche fue excelente, la comida, el servicio, casi todo, excepto la temperatura del restaurante.¿Hacía mucho viento allí?Y de vez en cuando el personal era un poco ruidoso.Aparte de eso, no puedo quejarme.
15anetag . 2020-10-05
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Durante todo el encierro todo lo que anhelaba era Byron. Cuando escuché la noticia del posible cierre, me quedé petrificado porque nunca volvería a hundir mis dientes en una hamburguesa Byron. ¡Afortunadamente, aunque finalmente han vuelto a abrir! Visitamos esta sucursal en particular el martes y, aunque el menú es mucho más limitado, ¡fue tan bueno como lo recuerdo! Mencioné que tenía una intolerancia a los lácteos leve (¡muy leve, nada grave en absoluto! Solo causa hinchazón, así que trato de evitar la leche y el helado. ¿Sin embargo, no me afecta el queso?) ¡Y se lo tomaron muy en serio! Nuestra camarera Sarah era encantadora y muy atenta. Sin embargo, una cosa, Byron. . . ¿POR FAVOR TRAER DE VUELTA LA PATTY DE QUESO?
rockinrobyn91 . 2020-09-24
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Mi esposo y yo estuvimos en la zona por un par de noches y visitamos este restaurante. La comida era deliciosa y el ambiente genial. Una mención especial para Sarah y la gerencia, quienes nos ofrecieron bebidas en la casa cuando mencionamos que íbamos a tener una comida de aniversario. Bien hecho muchachos. Sin duda volvería a visitar si en la zona.
paulasN5253RH . 2020-09-12
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Been there with my friends for my birthday! Most of us had a vegan burger with fries and everything was really tasty! The service was quick and I also got a cake slice on the house! A place to go!
JokerxD . 2020-01-10
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I say this because I was having a salad, which was fine. The vegan burger for my friend went well. The service from our waiter was excellent. He was well informed, friendly and quick. I have had burgers here and they have been excellent, but a warning: the menu has a new 2020 revision, so you may be a little surprised or disappointed in the new version.
Kneeboy . 2020-01-05
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I am a hot wings lover, and it's really hard to find really good ones. I really like Byron's. Spicy enough and very close to those I am used to in american sports bar. Blue cheese sauce was nice too. It was just missing some celery and carrot dips to be perfect. Small portion was 6-7 pieces. The cheeseburger was very nice too. Patty was very juicy. (medium rare - I appreciate they ask how we want the meat cooked).
SPOTS77 . 2019-11-22
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Great American style hamburgers and excellent salad (with grilled chicken)in this unprepossessing place. Went for lunch before the theatre (near the Old and Young Vic) and had a well prepared lunch. It’s diner -like with great quAlity
Daydream592764 . 2019-09-21
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Abbiamo provato questo locale per pranzo. Buoni i panini, buona la carne, buone le patatine e la birra. Personale cortese, locale abbastanza pulito e prezzi nella media del paese
MassimoD760 . 2019-08-26
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A deux pas de la station Southwark et proche de la gare de Waterloo (5min à pied), ce restaurant de burgers saura vous rassasier lors du déjeuner. Ses plats sont copieux et goûteux. Ses recettes originales et délicieuses. Ses prix restent modérés, mais on trouve néanmoins plus abordable.Les serveurs sont agréables et sauront vous mettre de bonne humeur.A tester ici ou dans un autre restaurant du même nom qui parsème la ville.
365olivierv . 2019-08-17
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Booked a table for 1.30pm, arrived and waited until 1.40pm with no one even acknowledging our presence. Asked a waitress if we could be seated as only had an hour and was told we are very busy. I said ok, but I have a reservation, and we have been here for ten minutes. We were then shown to a table with no menus, and sat for another ten minutes with no menus and no service. I left my client sat there whilst I left the restaurant and checked of honest burger could seat us next door, they could and with menus, and much better attitude from the staff. I am sat in honest burgers next door writing this review and already have drinks, and orders taken in the same time it took just to be seated in Byron. Don’t waste your time and head straight to honest burgers!
paulsD8819DX . 2019-08-16
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La mala experiencia con un cupón que nos entregaron, terminó saliendo y yendo a Honest Burger al lado, ¡quienes fueron realmente amables!Mi esposo escribió una reseña ya que no nos daban detalles de contacto de la gerencia. Nos pidieron que les escribiéramos a su dirección de correo electrónico. Escribió un correo electrónico detallado explicando los problemas. Recibió una respuesta mal escrita que decía que eran los procesos correctos que el equipo había seguido, y también prometió un bono de batido que nunca llegó. Ahora tenía 3 malas experiencias consecutivas con este restaurante sin ninguna preocupación al respecto. Solía ir aquí todo el tiempo. No volveré ahora, necesito encontrar un nuevo lugar para las cenas informales del viernes. Byron: no le pidas a tus clientes que te envíen un correo electrónico con tus comentarios a continuación cuando no recibas comentarios incorporados.
TWestLondon . 2019-08-11
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Seven of us had lunch at Byron on a Thursday afternoon. Our waitress was very accommodating and helpful. We were going to sit outside but unfortunately had a bird dropping situation a couple times! Other than that, it'd be lovely to sit out on the street in the sun.Service was efficient and everyone really enjoyed their burgers/salads. Great choices on the menu. Our waitress was very vigilant with allergy restrictions which is always good to see. Prices are as you expect and the restaurant is actually huge. I would recommend if you fancy a burger in the Waterloo area!
BunchOfLilies . 2019-08-02
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El pan estaba duroSe lo mencionamos al camarero que envió rápidamente al gerenteEl gerente dijo que su tostadora de pan no está funcionando y porque el pan viene empacado al vacío (oh cielos) el pan no puede tostarLlegaron hamburguesas nuevas (como en pan nuevo) todavía ranciasLe dijimos al gerente que no era genial y que podía ver claramente que no comíamosSu respuesta fue "con 2000 de ventas hoy nadie se quejó"Pagamos la factura completa (sí señor, la factura completa)¡Esto claramente no es gestión! Es un mal servicio al frente. . . . . . . nunca másRealmente aficionado. . . . . Me pregunto cómo será la hamburguesa honesta de al lado, Byron. . . . . . por la sartén irás!Es una pena, ya que era un conjunto decente antesPan duro con el lema "hamburguesa adecuada". . . . . payasos
Relax597842 . 2019-07-27
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Permanecí dentro de la puerta durante unos diez minutos sin que nadie viera interesado en sentarme. Salimos y fuimos a Honest Burger al lado. Solo parecía haber dos camareros sirviendo a todos.Decepcionante
Wolframwolfred . 2019-07-24
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Solíamos ser un restaurante favorito al que íbamos todas las semanas. Volvimos hace unos meses y se olvidaron de nuestra orden de comida. Les recordamos y se fueron a pedirlo. Tomó una hora para conseguir comida. Estas cosas pasan. Como un lamento, nos dieron una tarjeta diciendo que podríamos tomar una ronda de bebidas gratis en la próxima visita. Tomamos la tarjeta hoy y nos dijeron que no era válida y que no había nadie llamado Mark (que la había firmado) que había trabajado allí. Y nunca darían una ronda de bebidas gratis. Era extraño, solo habíamos pedido una bebida entre nosotros (batido sin alcohol que habría costado 5) y me hicieron sentir como si hubiera escrito la tarjeta yo mismo para robar un batido de 5 libras.Solía entrar aquí para relajarme, pero se convirtió en una discusión con el gerente y me hicieron sentir mal. Al solicitar el nombre de los gerentes del área, nadie sabía su apellido (por lo tanto, exactamente el mismo problema que tuvimos con "Mark" que nos escribió un cupón). Qué palava. Cero servicio de recuperación, te hace sentir mal, mal procesos. Les dije que me habían hecho sentir mal y que no les importaba. Así que salimos antes de la comida a Honest Burger al lado, donde el personal era agradable y podías relajarte. ¡No vayas a comer a un lugar que no entienda bien lo básico!
BathAndy . 2019-07-18
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Awesome burgers! Love that they ask about allergies and intolerances to any foods when they seat you. Nice casual atmosphere.
tllmad . 2019-06-29
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Popped in for a quick bite before watching a show at the Young Vic. I ordered the cheese burger (blue cheese) which came with fries. The burger was succulent, tasty and had the most generous melting cheese wedge I have seen. I was in burger heaven!. Will pop in again when next in the area.
640tiffanyi . 2019-06-29
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Je suis allez dans ce restaurant entre midi et deux, les serveurs sont super sympa. La restauration est plutôt rapide. Leurs hamburgers sont frais avec de bons produits, ils sont excellent. La décoration a son charme et c’est un lieu très plaisant. Merci encore, j’y retournerais volontiers.
Victoirepltn . 2019-06-14
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Come here often as it is near work. Yummy burgers! Service was quick which helped us as we had a theatre show to get to. The £17 02 offer of a burger with fries and a drink for two people is really good value for money.
kevoed . 2019-06-14
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Servizio veloce ed impeccabile! Locale pulito e curato. Hamburger di ottima qualità. Personale fantastico, paziente e soprattutto sorridente. Un commento speciale va Nigel, il ragazzo che ci ha servito, super professionale e attento, ha preso tutte e 8 le ordinazioni a memoria con tutte le modifiche e non ha sbagliato un colpo. Impressionante!
nicol_d621 . 2019-06-08
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I went here on a break from work and got the lunch deal: burger, chips and a drink for around £10 (cant remember exactly). Service was fast and Nigel my waiter was really friendly. Eating out alone can be a lil nerve wracking but he made me fell very welcome.
zt42 . 2019-06-05
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We had great food at Byron, and the staff were really professional, friendly and helpful. There was a really good choice for vegetarians as well as meat lovers, and the beer selection was a special mix of local brews. If you want a relaxed tasty burger meal with good beer at a decent price close to Waterloo, look no further
T735SEpaulh . 2019-06-04
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Both of us had the vegetarian cheese melt burger and fries, which was absolutely superb. The staff were friendly and helpful, the restaurant was light and airy, even with the large number of customers we didn't have too much trouble with noise which can be a problem in some places.
James H . 2019-05-20
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My daughter and I booked at Byron, The cut because of it's proximity to the Old Vic. Friendly service (little wait for food, but apologized as delivered) great burgers and they even accepted the O2 offer even on a Saturday. All in all just what we needed and good value too.
CambridgeshireJanie . 2019-05-12
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Myself and my friend discovered this little gem on the offchance. Our waiter Matthew was EXCELLENT!! He was attentive without being invasive, he had fantastic knowledge of all the products served which was brilliant and he also helped us with his knowledge of the area which helped us plan our trip. He is definitely an asset to this restaurant.. and even tho it was busy, we noticed that he was just as polite and amenable with all other customers. Food wise..it was DELICIOUS!!! The food was cooked fresh to order which we could see, and of an excellent standard. We had absolutely no negatives for this visit, and our only recommendation to this place is to keep doing exactly what you're doing!. THANKYOU!!.
Hazel L . 2019-05-07
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Good service and a more than acceptable burger. Nice beer and wine list. Fast and friendly service before crossing the street to the Young Vic.
GuinnessBoy1950 . 2019-05-03
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Très bon pain, très bon burger, bonne sauce, équilibré. Bref une adresse que l’on peut essayer sans soucis. Nous étions 4 et tout le monde a aimé !
C3124IYdavidp . 2019-05-02
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Everything is planned for children The room is simple and not too noise The burgers are good And Barbara is welcoming ! We recommend!
B273XRphilippem . 2019-04-28
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Don't ask for a Gluten free bun, you'll get the Spanish Inquisition. Totally unapologetic about embarrassing customers with their totally OTT approach. Allergy? Avoid this place like the plague.
devadude . 2019-04-27
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Great service and food very good. Mac and cheese balls were yummy.The bill was split in a strange way a left some of us in a frustrated situation. I am not a fan of burgers so I had skinny salad instead of bun which was nice. Cheese sauce wasn't my favourite, thought it was bland and tasteless. Nachos with few layer dipping was amazing.
MariolaAhaha . 2019-04-14
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We were looking for a burger. Actually, there are two similar burger restaurants very closed. We thought they were the same property! It was a bit crowded on Saturday night and the staff was not able to manage all the tables and many dishes were waiting on the kitchen desk for delivering. By the way, at the end the burger was good and the staff kind
Frengoesto_- . 2019-04-13
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What a terrible experience!!! I visited for a pre-theatre meal (as I had tickets for a play at the Young Vic which is just across the road from this location). I was seated promptly, despite the restaurant being fairly busy. I had already pre-decided what I had wanted to eat, as I was time precious. I noticed that on my side of the restaurant, there were 2 groups of 4 in the booth area that hadn’t ordered & the table behind me were having their order taken. There was a couple at the table opposite me, but they had already ordered. I noted that there were at least 3 waiters & also a lady (who I later found out was the manager) serving. I was left waiting for 10mins to order my food, despite trying to signal for service. During this period, only a drinks order had been taken for one of the groups. My drink ordered arrived quite quickly, followed by my food (Mac & cheese balls with fries). Upon receiving my food, I requested the bill - this was to the manager. I was not offered any sauces or additions. Upon cutting my Mac & cheese open, I noticed that the cheese was not gooey like it usually is & when I took a bite, I discovered that it was cold on the inside!!! I cut open the rest of the balls & they were all cold. Yet again I had to wait for service. I explained to the waiter that it wasn’t cooked fully & that I didn’t have time to to wait for it to be recooked. I asked for it to be removed from the bill, which he said he would speak to his manager about. I then asked for the bill again. I continued to eat my dry chips & waited for the bill. The manager came over & put the bill on the opposite side of the table & said nothing to me. No apology for my cold food, no acknowledgment, nothing. I promptly put my cash on the tray & waited yet again for my payment to be processed!! In the end, I got up & made my way to the toll area to pay. One of the waiters explained to me that I had to wait for the manger to process my payment as it was on her number. I looked over & saw that she had just started taking an order for a big group of diners!? I explained that I didn’t have time to wait & had actually requested my bill almost 15mins beforehand & had been ready to pay the whole time. He huffed & rummaged through his pouch to give me my change.I am absolutely shocked at how poor the service was!! This location is opposite a theatre, so surely the team is used to pre-theatre diners & a demand in service? Despite the slow service, I can’t get over how rude & unfriendly I found the team. I will definitely not be visiting this location again.(Im only giving it 2 stars because I didn’t get sick or die)
Mo R . 2019-04-02
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I popped into Byron Waterloo recently for a quick burger. I happened to be in a bit of a rush that afternoon and was told the waiting time was around 15 minutes. I explained to Silvester that I was rushing and if they could please serve me a bit quicker if possible. I had just made up my mind to accept the consequences of being late when Silvester brought me what I had ordered! Served in less than five and I wasn't late thanks to the lovely staff! As usual, the burger was top notch. I would definitely recommend. Keep up the good service staff!! :)
Onlinepoet2000 . 2019-03-29
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Stopped in here for a late(ish) dinner after an evening in the pub. The service was spot on and the burger was amazing.
Wolframwolfred . 2019-02-03
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We went there for a meal and Barbara the Waitress was simply amazing. The Byron burger was grand and the milkshake was great too but the service offered by Barbara was amazing. Thank you
C2450LMfedericos . 2019-01-20
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Highly recommend Byron. Fab burgers. Great sweet potato fries. Waitress Leila was excellent and hilarious. Top marks!
SophieHutch . 2019-01-17
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We visit this Byron regularly, and are always met with high level of service and a great dining experiance. As opposed to many other UK burger chains Byron never disappoints when it comes to Gluten free options. The GF buns are well prepared. I reccomend this location wholeheartedly!
NickWarwick . 2019-01-13
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Happy to find this delightful restaurant on The Cut just 10 minutes from our hotel (Hampton by Hilton Waterloo) was open on New Year's Day. Cool décor, lovely waiter, and delicious food. My beef-loving husband even preferred my buttermilk chicken burger to his bacon cheeseburger, it was that good! Only disappointment was the fries, they seemed to be made from frozen, wish they were homemade.
djfan88 . 2019-01-12
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Stopped here for a quick lunch and I wasn’t disappointed, I was greeted as soon as I entered the restaurant and quickly shown a table. My server was John and he certainly didn’t disappoint I explained that I didn’t have much time as I was on a lunch break. He took my order almost immediately and kept me in the know about how my order was coming along till it arrived. THANK YOU JOHN. It’s not always easy to find good customer service in busy London especially at lunch time so I will definitely be returning!!! Only downside today was door wouldn’t close properly and at times I felt quite cold but I’ll defo be returning. See you soon Byron.....
hannah_wat386 . 2019-01-10
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First time in byron! Best burger ever! Thanks Barbara (spanish) for your service. As we were a group of spanish friends she made us feel as we were at home :) We will come back soon!
Paty G . 2019-01-09
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Good food, good service, especially John. The buffalo wings with hot sauce was especially good. Remember to tip.
Eraten . 2019-01-09
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Thanks to John who was so friendly and quick. Great food and good choice for all. From Rachel, Tim, Rory, Priyank and Lily
Lily K . 2019-01-09
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Food was cold on arrival but didn’t have time to send it back as we were off to the theatre. Would go back for another visit and hope for better food.
Sandg8te . 2019-01-06
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Perfect for if you just crave a good burger. Plenty of options and good quantities. Like the decor. Can get a bit busy but good price.
benturners456 . 2018-10-01
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I visited Byron for the first time last week Wednesday at around 7pm after I had a few friends mention that it was a good restaurant. I ordered one of the classic burgers with sweet potato fries which was very tasty. I was impressed with the portion size of the sweet potato fries. Our waitress was very friendly and remained attentive throughout our stay. We were not rushed to finish our meals or vacate the table which happens sometimes when restaurants need to turn tables in busy periods. For desert we both had the chocolate brownie with vanilla ice cream which was SO NICE! One of the nicest brownies I've had from a restaurant. Overall this was one of the nicest dining experiences I've had. Good food, nice atmosphere, friendly staff, good location.
bellatorera . 2018-09-30
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Basic inventory with friendly staff Burgers are nice and juicy. Sizes OK, also for salads and other side dishes
micy01 . 2018-09-26
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Visited this Byron as I hadn't been in one for a good couple years as I liked its decor and area.The food as expected was really nice and so was the environment.Very clean and top notch service.I tried the Smokey burger with some cheese bacon fries on the side and I must say the burger with the BBQ pulled pork creates a fantastic combo which I enjoyed a lot!
nikogreeko89 . 2018-09-24
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very good food and amazing service. All very tasty! Exactly what we were expecting! Cant wait to go back and enjoy another great burger
abc p . 2018-09-18
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My son recommended this 'chain' after having visited their O2 branch. The burgers were... OK. Not hot. 3 of the party had burgers, I opted for the chicken with side salad. The best part about it was the Byron sauce. The cheesy chips had some kind of squirty cheese on, and were lukewarm and soggy. There was no Cheesecake or brownie left for desert, just ice cream apparently. Hmm. The waitress was nice though. Not sure I'd rush out for another of these, to be honest.
theCovMuddies . 2018-09-15
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The burgers are nice, but for a place that specialises in them I was expecting better. Also, the open kitchen meant the restaurant smelt of greasy cooking. Not a place I would return to in a hurry.
Puss100 . 2018-09-13
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Firstly kudos to the lady waitress who kept apologizing and was courteous and polite throughout. But surprise surprise yet another understaffed restaurant with overpriced food. Now the thing is, I can’t remember much about the food - and not because of my can of Brooklyn lager - yes, that would be Brooklyn lager I ordered not the Byron bay lager you brought at first. The halloumi fries were good - really good. Nachos - natch. Soggy, piled on, sloppy toppings. Burger? I had the special - um, the crispy onions (the ones I could find) were nice. Bun itself? No life about it really. Beef brisket patty? Just no. But you know what? £3 for French fries which were tasteless, lukewarm to go with this supposed feast is not on. It’s just not the quality it should be for the price - oh, and get some more chefs and staff and / or instigate some quality control - I know I will be by going elsewhere.
Hokeypokey13 . 2018-08-28
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Having visited Byron already in other locations, decide to stop by Byron Waterloo being close to our hotel. Did remember well, burgers are proper burgers (tasted Reuben and Byron's), beer very good too. Spent less than 40 pounds. Many thanks to Melinda that took good care of us.
GLSI . 2018-08-20
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I wasn't expecting the menu to change but gave it a go by ordering the new vegetarian beetroot falafel burger.The burger was as soft as the bun so it felt like I was eating one texture of stodge.The order took 20minutes to come out when the restaurant was almost empty. The burgers were 'warm'... I would have sent it back but was afraid I'd have to wait another 20 minutes for another mediocre burger and be late back to work!As sad as it is to say, I can now see why Byron is failing. I'm sorry but I won't be eating here again.
12341anon . 2018-08-19
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My family and I were staying overnight in London and decided we’d like to eat near Waterloo station prior to returning home. A five minute walk from the station, we found Byron with its fitting colour and decor; suiting nicely the street it was on! Having not booked the staff were very friendly and accommodating, particularly to my family with our weary legs and 2 young children (between 6 & 11). The restaurant, whilst some may consider a little small, is actually rather cosy and well laid out, with no danger of disturbing the tables adjacent to your own. Additionally, due to how busy they seemed to get and availability of tables; the service is quite quick without the staff seeming flippant. Our waitress, Natalie, was very warm and happy to take time discussing our order with us, despite as the restaurant got busier. The food we received was delicious and filling (my wife ordered a chicken club salad and I, the bourbon bbq burger) with meat being tasty and juicy, with decent portion sizes all round. We used a promotional discount for our meals but would not have been aggrieved to have paid the full amount for the meal as , quite honestly, it seems you get what you pay for! In summary, I would definitely recommend this particular Byron restaurant and even my kids have picked it, to be visited again on our return to the big smoke!
PFCfan14 . 2018-08-13
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Came here today with my boss and three of my colleagues. The burgers were to die for as you would expect from Byron, service was very good, our server Denisa was very nice and she looked very well after us. Taking into account this was a business meeting, her timings were spot on for our drinks and food order. You don’t meet that too often on a business meeting, always being interrupted at the wrong time, so we very much appreciated her standards. She was so nice she even got us a discount for working locally. Wanted to put this in writing to show our appreciation. Will definitely be back on our next business meeting hoping to encounter Denisa again. All the best from Emily and the crew
emilypettersons . 2018-08-10
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Grabbed a take away via Deliveroo, called the restaurant to query something. Excellent service from Dan. Will certainly be returning to eat in.
jamesmD3853MT . 2018-08-10
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Today we had our family gathering so I brought my mum, my two sons and my brother out for a burger so we can catch up a little bit. The service was outstanding, professional and very attentive. From the first moment we were shown our table until we were out the door, we were very well looked after. The food was amazing, went beyond our expectations, not to mention how good your famous milkshakes were, specially that our server Denise, which I would like to particularly send my honest gratitude, she made amazing recommendations which definitely made our day. The only downside to our whole experience were 4 youngsters seating near us who were rude and very demanding, who kept waving their hands non stop to catch everyone’s attention, while patronising and repeatedly shouting how long will their meal take to be ready. In my opinion a good meal takes time, this is why I chose to bring my family to Byron today. The truth is you cannot choose your customers, but such a total lack of respect not only for the other customers in the restaurant, but for the whole staff that has to put up with this and still keep a smile on their face, hats off- you got all my respect.
klaudiasierakowska . 2018-08-10
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Grabbed some food ahead of trip to the Young Vic. Vegan burger was very tasty. Great service, thanks Eva for being so attentive.
cwakerly . 2018-08-09
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Byrons is our favourite resturant due to the delicious classics, the staff are always very kind and welcoming to our fussy orders hence our regular family visits. Especially this one outside waterloo station as we always stop after a day around london before catching the train back home! It is calming and filling- big thumbs up for the standards and hard working members :) highly recomend.
Tracy G . 2018-08-09
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A friend and I had dinner here tonight They were extremely busy tonight and there was some tension between staff but it was a pleasurable experience because of our waitress.We had a very pretty, very kind and smiley lady called EVA serve us. She was always on the ball, very smiley and fun. She made our evening so so lovely and we would happily come back just to be served by her!She’s wonderful and made the wait worth it. Thank you Eva, you’re fab!Amy and Chad xx
Amy R . 2018-08-08
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Our waitress Eva was really attentive as soon as we were seated our order was taken quite promptly. She explained some of dishes on the menu and even bought our little one crayons to colour in to keep him amused.When our food arrived everything was so tasty and beyond a regular burger all of it exceeded our expectations.Eva was so friendly with a lovely smile will definitely be back very soon.Would definitely recommend this restaurant it is great value, well worth a visit.
Maz370 . 2018-08-08
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Posto simpatico, comodo da raggiungere a pochi metri dalla Southwark Station. Ottimo hamburger, servizio veloce con camerieri gentili e simpatici. Prezzi nella norma.. Ottimo per uno snack gustoso e di buona qualità.
K5112OMmauriziof . 2018-08-08
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I rang up dan the manger here about some special requirements and even though the head chef paolo was extremely busy cooking they was both such a great help and really accommodating to what I asked for Excellent customer service from both of them
Dan C . 2018-07-28
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This is the closest we came to eating "American" food in London. They offer gourmet burgers with traditional sides like fries, onion rings(4.00) and coleslaw (3.00). I had a reuben burger (12.50) and my husband had the bourbon BBQ burger (10.50). Both were very good and big. They also have bottled beer and some on tap.Service was fast and friendly. This location had a little outdoor seating and quite a lot of indoor seating. They actually have air conditioning so it was nice on a hot day. If we had found this earlier in our stay, we would have gone back.
rameyfamily . 2018-07-15
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when I want a quick burger Byron is always my first choice! Burgers, fries and nachos are always great! We’ve been served by Ewa who took care of us perfectly! She was funny and smiley and she gave us the perfect service :)
FedeRoma18 . 2018-07-12
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Thanks to Ewa for looking after us tonight. Great service and great recommendations on the food. Thanks again!
Maps243349 . 2018-07-06
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Soy italiano, así que no soy gran experto de e hamburguesas, pero el Byron fue uno de los mejores que me he comido. El Byron lager es buena y las patatas fritas. La camarera Ewa es amable y muy alta. Yo no recomiendo encarecidamente este lugar.
Alessandro N . 2018-06-27
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Good proper Burger just as advertised. Popped in, quick and convenient, easy atmosphere. Great service with a smile from Ewa.
19624848 . 2018-06-27
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Byron Burger es uno de los mejores lugares para comer hamburguesas y tomar unas buenas cervezas. Se los recomiendo muchísimo.
HuayoCanto . 2018-06-25
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Good food, good service! Had the chilli burger And the courgette fries and also the the Beetnik burger which was vegan
dale w . 2018-06-21
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Me and my partner went for an evening away from the kids and was lovely. Food was great and service was fab. Would recommend to my friends :)
Terri J . 2018-06-21
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Always a good choice for a chilli burger and a Camden hells. Really good atmosphere and amazing table service. Barbara was our waitress and was very nice to us with a smile on her face.
mares_anais . 2018-06-20
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This place blew me away the moment I stepped in. Incredible service, so friendly and the staff was quick to check in. They made the whole evening so much fun and seemed genuinely happy to wait on the customers. Get The Big Smoke burger - it is absolutely to die for. The Stacked Nachos were also a favorite, along with the Halloumi fries. I plan to go back a hundred more times before I have to leave London!
Caitlin B . 2018-06-18
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Amazing food, great customer service, food and drink service is quick and all staff are extremely helpful and friendly! Food is out of this world and milkshakes are the bessssssst! 10/10 would recommend
Erin B . 2018-06-14
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We visited Byron burger for an early dinner before a west end show. From the moment we stepped in it was brilliant. Who we believe was the manageress was lovely she welcomed us in and really made us feel at home. We loved the vibe and then the food came the Hallumi fries were so tasty and both our burgers were so tasty. Our waitress was so friendly and nothing seemed too much for her. Service, welcome and whole place was exceptional will defo be my new regular when I hit London. Thank you for a lovely pre-show meal!!!
JoShWaJoNeS . 2018-06-14
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A big fan of Byron and their burgers, new menu is interesting and particularly nice to see some veggie options on there. Service is always amazing and friendly. Good location for the local theatres and love the beer range, top notch!
Steve D . 2018-06-12
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Popped in for a bit of lunch yesterday, the food was amazing and our waitress Karly was very attentive and friendly she made our first visit to a Bryon amazing and will definitely be returning can’t recommend the food or service enough 5 stars!!!!
Dani B . 2018-06-11
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Iv vio Byrons durante todo Londres, pero nunca ha sido, qué tonto soy. Las hamburguesas sabor. increíble. ! La señorita que me atendio estaba hablando sobre la entrega de cada día, que me pareció realmente fascinantes y puedes comprobarlo. Ahora estoy haciendo mi Byron sitio al que ir.
greenmagic123 . 2018-06-11
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La semana pasada hicimos una reserva para un grupo de más de 40 estudiantes y facultad para cenar en un viaje de un día a Londres, nuestro horario era estrecho, Byron tomó los pedidos por anticipado la noche antes y el día que fuimos a la perfección. Todo el mundo tenía la comida correcta, con tal servicio amable y divertido y a un precio estupendo, volveremos el próximo año! Muchas gracias al director Becky que organizó nuestra visita y su brillante equipo!
carlijones . 2018-06-05
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i have been to a couple of Byrons now and love them everytime- just bene to the Waterloo one near Southwark St.. i had the new vegan one.. mmm its so tasty staff really cool too- they make you feel like you are valued
memet_11 . 2018-06-05
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Thanks for the brilliant food... Wonderful, fun and attentive service by the fantastic Eva. We’ll all be back.
John B . 2018-06-02
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Entrantes y plato principal. pedimos Plato principal llegamos dos minutos después del arranque. Cuando nos quejamos que acababa de recibir el primer curso de su respuesta fue que siguieran la principal cálido. No satisfecho les dijimos a tomar el plato, la camarera dijo que ella fuera de la ley. Ella también dijo que era un "arranque Nachos mientras espera el plato", por desgracia no nos dijeron que no había tiempo de espera!
Sam280964 . 2018-05-23
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Running late and looking for anywhere to eat before the theatre. Byron was busy but we spotted a free table. Very welcoming staff. Served quickly but not rushed. Good cheeseburger. The Skinny option side salad to replace bun was good. Pickles on plate very tasty (I haven't eaten a gherkin in years). The Byron lager was very good. We got to the theatre on time fed and refreshed.
eiluvtravel . 2018-05-12
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