Based on 1.917 opinions finded in 1 websites
Based on 1.917 opinions finded in 1 websites
Nº 94 in 365 in West Lothian
Opinions
We had a great meeting at Brucefield, excellent lunch, and looked after really well by the team. Thank you.
Mark Dalton . 2024-09-25
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Food was lovely, staff were really helpful and the place wasn’t too busy,
roz mccracken . 2024-09-09
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Lunchtime carvery was so disappointing, potatoes were obviously from previous day and don't know how to describe the stuffing, if it even was stuffing.......
Nicky Sheen . 2024-09-06
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Absolutely love this place. Breakfast and the carvery. Well priced aswell. My daughter had her face painted here as they have started doing them that very day, and she loved it. Very professional and well done on her cat face she told everyone she could :) she was one happy girl. Thankyou so so much. Food is delicious Staff are fab! Wonderful inside and out. Made to feel welcome which is always good. The chefs for the breakfast and the afternoon menu are wonderful and quick to refill the buffet. Always done to a professional standard. Plenty of cat parking also.
Paranormal_Urbex . 2024-09-05
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Had another lovely breakfast, the staff are all great, Yvonne was her usual helpful and cheerful self. It's so nice to be recognised when you enter.
Fiona Duncan . 2024-09-05
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Pay special attention when you use a discount coupon, you may end up paying more: I ordered two three-courses set menu which was £13.99 each as stated on the menu. I asked the staff at the counter whether I can use the Octopus 25% discount on the set menu and she said yes. I thought the “yes” means a furthur 25% off the £13.99 set menu price. I added a cup of latte (£2.89) and a cup of americano (£2.39) which should bring my total to £33.26 before discount. Then I pay for the order without much noticing on the total amount (which was my mistake). I was charged £38.77 instead of £33.26. I asked for the reason and I was told two discounts (set menu was the first discount and the Octopus 25% discount on MAIN dishes was the other) cannot be applied at the same time. So the system just calculate all the stuff I ordered as a-la-carte price which was more expensive, and the discount was only on the MAIN dishes. (refer to photo). I asked can I cancel the payment and pay again by using the set menu price and the answer was a straight no. I can understand that I cannot use more than one discount at the same time, but then I would expect the staff to tell me that before I make a decision on whether I use the Octopus discount or not. Using a discount voucher and ended up paying more doesn’t make sense, am I right? Besides the above, food was good and we enjoy the brownies.
Alan Lam . 2024-09-04
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Best food about 10/10, Yvonne service was exceptional. Would definitely be back, will be recommending it to my family/friends
Franky Cannon . 2024-09-04
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Out for early lunch it was a very friendly and relaxing.
Katrina Brown . 2024-09-04
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Had a brilliant service from Yvonne very attentive and a credit to Brucefield thank you
gavin spence . 2024-09-03
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Good food but went cold quickly
gail muir . 2024-09-02
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Lovely staff great service especially Chloe and Lewis. Really pleased with our visit. Will come again in the future.
Morag Headley . 2024-09-01
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Regularly at the Brucefield. Superb staff and a decent selection of meals. The carvery is a highlight. Thoroughly recommend.
D S . 2024-09-01
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Very helpful staff Chloe was lovely great service highly recommend
Kirsteen Cowling . 2024-08-31
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It use to be good but now just crap and expensive
john fairley . 2024-08-29
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Great food and service at a very reasonable price
Ge0rge Ross . 2024-08-24
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Had a fabulous meal here, pizza was excellent and great service from start to finish 😀
Donna Hamilton . 2024-08-23
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We have just had a carvery for two delivered and it was beautiful, very tasty. Well worth the money. Thank you to the chefs and team. We will order again.
Angela Henderson . 2024-08-21
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Went for a pizza, love, loved the pizza. I had the blue cheese buffalo sauce. Was fantastic. Would definitely recommend.
Alistair Mackenzie . 2024-08-13
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Food was excellent, hot and fresh. The chef Andrew was lovely
Sarah Woods . 2024-08-13
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Chloe our server was very kind and friendly. Food was great, Sunday carvery was amazing. Easy parking, family friendly. Will be back.
Tam Kerr . 2024-08-11
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Courtney was very nice to me and my family whilst having breakfast, fiona was also helpful, and the chef Jordan was great at keeping the food fresh
Lewis . 2024-08-09
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had a lovely lunch, staff were attentive, and helpful. lewis was our server and he couldn’t have been nicer!!
Anna Findlay . 2024-08-09
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Came in for breakfast courtney was very nice and helpful.
KENZIE JONES-BENNETT . 2024-08-09
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great service from chloe and kortney. jordan is a great chef too
alex hamilton . 2024-08-09
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Lunch was amazing the chef alex made some great burgers for us and the server Lewis was kind and attentive
Ben J . 2024-08-09
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Chloe was a great server, super helpful and friendly!
Grace MacEwan . 2024-08-07
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Been going here for years and absolutely loved the dinner/lunch menus. Only recently started going for the breakfast and it's absolutely fantastic there . Good food for the right price. Thank you to our server Chloe who was super friendly and supportive and was able to seat us and make sure our meals were good 😊.
ssarnold 19 . 2024-08-07
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Food wasn’t to great, Hardly put anything on the plate so stingy with it would give the tiniest slices they could, wouldn’t recommend if you’re looking for a meal cause you don’t get what you pay for, All you can eat but thell try give the least ammount possible even when there’s no customers
Shaun Hosie . 2024-08-07
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Fabulous value for money lovely sunny day so was able to sit outdoors and enjoy the weather as well as the food and great service
Scott Murray . 2024-08-06
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Had a lovely meal here today, family of 5 with 3 kids under 5. Staff were very helpful and accommodating and the food was lovely, every plate was cleared which never happens for us. Carvery was lovely with a great selection of veg and a good portion of meat given. Pizzas were very fresh. My 18 month old went crazy for the tomato pasta. Outside play area a bonus and good parking outside. Definitely will be back.
Caroline Morris . 2024-07-30
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Tasty and cheap food. You order at the bar. Take some getting used to.
Marco van Ginkel . 2024-07-28
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Staff very welcoming and helpful
Sarah mays stringer . 2024-07-27
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Peaceful and relaxed atmosphere, staff were very friendly, breakfast was lovely.
Amy Baxter . 2024-07-26
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Amazing food as always, our server was lovely and she was great with the kids too. They especially loved their icecreams. 😍
Anne Hughes . 2024-07-26
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The food was awful and has gone downhill since the last time we were there, service none, standing waiting for someone to serve us and this old woman walks by us and straight to the counter and got served, clearly she's a regular as her and the staff member or manager are chatting away while she's getting ice cream, so the price has gone up and the quality of food and service has gone right down, what was meant to be a nice meal with the wife and family has given us a bad taste in our mouth literally, don't waste your time the nice service and good quality left when the old owners sold on, won't be going back.
alexander morrison . 2024-07-25
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Went today for breakfast with my friend and the lady Yvonne was great! Outstanding customer service. Breakfast food is lovely as well.
K M . 2024-07-25
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Went in today for breakfast. The lady there called Yvonne was absolutely wonderful, she was lovely and chatty, helped us with everything. Made us feel extremely welcome. Thank you to her. The food was amazing also, fresh and tasty.
Donna Burns . 2024-07-25
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What a delicious meal My Husband, 2x kids and I had came here for a meal, the waitress was very kind and helpful start to finish! Carvary was very fresh, hot and delicious! One of the best meals we have had in a long time! Topped off with a chocolate fudge cake&Ice cream! Will be back again very soon🙌
Natalie Nohar . 2024-07-24
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Great food, very friendly staff. Lovely fresh roast beef gammon and turkey with choice of vegetables and also an extensive menu to choose from. Very clean and tidy with a nice ambiance.
Robert Allan . 2024-07-17
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Service from Chloe was excellent
Donna Murray . 2024-07-15
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Family eat here reguarly and are always satisfied.
Steven Middlemass . 2024-07-13
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Always made to feel welcome, staff very friendly and pleasant
Tracey Ketchion . 2024-07-13
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Absolutely exquisite and scrumptious food. Will be coming back to this wonderful place. Sausages, tattie scone, oh just delightful.
Mason Gray . 2024-07-12
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Staff were lovely and pizza was great 👍
Robbie Galloway . 2024-07-09
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Excellent food and service. Nice play area for the kids outside as well.
Alan Stirling . 2024-07-08
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Had carvery.Plenty choice & hot. Excellent service. Definitely recommend.
Fiona Johnston . 2024-07-05
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The staff were very helpful and friendly. Thanks to Chloe who was checked in on us during our meal to double check everyone was enjoying their meal. The food was lovely and also catered for vegetarians, I think this place and its staff deserve a high regard, I’d definitely recommend coming here for a nice meal with a relaxing atmosphere.
kirstie russell . 2024-07-05
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Food was great and staff were super friendly and helpful as a member of our party is gulten free so great experience and we will be back soon! Great having the play park outside too
Emma Rafferty . 2024-07-05
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Nice place to spend a lunchtime.
john mckenzie . 2024-07-05
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I felt so sorry for the staff, so few of them, but working 2 or 3 jobs each, but I bet getting paid for 1. The place was so busy. Tables where we were are far too close together and almost touching the toilet doors, constantly people squeezing past. The food was nice but stingy, especially with the pigs in blankets. Pay extra for them, really? Id say 5/10.
Jordan Fisher . 2024-07-04
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Very good value for money. Great service. Friendly chatty staff. Always helpful. Doggy friendly. Will definitely return
Bethany Hope . 2024-07-01
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Great food and drinks and good service staff friendly and helpful
Louise Mcghie . 2024-06-27
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Lovely breakfast, great prices for great food. Staff were great and very helpful, so thank you to Chloe and Yvonne. Definitely recommend!
Janet Paisley . 2024-06-25
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Chelsea was amazing great service perfect attitude All u can eat breakfast was beautiful Would recommend every time
Kieran Mcaloon . 2024-06-23
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Great menu, good prices, staff super friendly and willing to help.
Kimberley Duff . 2024-06-22
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Carvery was nice and so was the pizza. Mac and cheese was decent but the burger was disappointing unfortunately. The atmosphere was a bit quiet for a Sunday lunch but you could easily picture this place when full. The service was great with friendly and attentive staff. Would definitely return.
colin todd . 2024-06-19
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The staff were so lovely and Chloe kept checking we were fine and had everything
Emma Hunter . 2024-06-18
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REASONABLY GOOD STANDARD. GOOD VALUE FOR MONEY.
Sandy Crosthwaite . 2024-06-17
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very good meals at very good prices staff very friendly will be back
brian fraser . 2024-06-17
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Food and service was excellent. Very friendly service. Will definitely go again when I'm nearby
Alan Kemp . 2024-06-14
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Thanks Lewis for helping out when we forgot to order enough deserts for everyone
Andrew Malloch . 2024-06-13
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Take my hat off to you chef.. food was absolutely delicious. Well done and we will be back. Thank you.
Ross McDonald . 2024-06-09
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Brilliant for Sunday lunch. Great value and selection. Extra veg at no extra charge
Anne Horan . 2024-06-07
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Honestly the worst carvery wev had. And wth has happened to the chef’s special home made Yorkies? Aunty Bessie’s are fine but we always chose a carvery primarily because of their gorgeous gigantic home made Yorkies 🤷🏻♀️
CATHERINE WOOD . 2024-06-07
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Visited today & was served by Yvonne. Service was excellent, food was delicious & served very quickly. Yvonne was helpful & friendly. Definitely will be back.
Karen Campbell . 2024-06-07
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Great service as always, Yvonne is always so lovely when we come in on a Friday for breakfast.
Karen Wright . 2024-06-07
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Great breakfast, and helpful and friendly staff.
Paul Currie . 2024-06-06
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Nice and quiet in the mornings and great value breakfasts!
Laura Barker . 2024-06-06
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Meat was okay but veg was dry and shrivelled up. Potatoes were all burnt and they changed them as they said they were burnt and the stuffing came up in one as it was solid, dried up and stuck to the spoon. Was actually disgusting offering this to paying customers. They should be embarrassed. Not fresh and edible. Waish I had asked for money back and went elsewhere. Heard others complaining too. Wont be back. Place has drastically gone down hill.
angela harman . 2024-06-04
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Had a lovely birthday breakfast with family and Yvonne made me a lovely roll.9
David Morris . 2024-05-31
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Me and my Fiancé went out for a nice breakfast whilst the kids were at playgroup/school and we enjoyed it very much, set me up for the day. We were served by the lovely Yvonne who looked after us and smile with her joyful character
Dean Braithwaite . 2024-05-31
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Great food. Lots of seating available. Staff are run off their feet, but they do their best
Leigh Milne Magician . 2024-05-27
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Breakfast extremely disappointing, definitely gone down hill. Bacon awful, black pudding awful, lorne sausage awful. No longer butter for toast, some sort of margarine. I'd rather pay more for better quality. It's definitely not as busy so I'm maybe not only us that have noticed a decline. In reply to your reply, it did mention it!
Jacqueline McGeachie . 2024-05-26
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Good food, helpful/friendly staff. Overall a good experience. Will be back 👍
Dave Donnelly . 2024-05-24
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Great breakfast, sausages are amazing! Food is freshly made/cooked and tasty. Staff friendly and helpful, definitely recommend!
Jane Hornby . 2024-05-24
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Excellent breakfast this morning.
Douglas Chisholme . 2024-05-19
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Great breakfast choice. Prices very reasonable. Food tasted good and staff very helpful and friendly. Enty parking. Great to have childrens playpark. Would reccomend to family and friends.
Avril Chisholme . 2024-05-19
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First time here , the food and service was great! I will come back
Tracey Taylor . 2024-05-19
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Enjoyed a carvery here with family tonight. Warm service, great food. We’ll be back. Thank you!
Mike Taylor . 2024-05-19
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My partner and I love it here, we are regulars now that we have moved to Livingston. Lovely staff.
Megan Taylor . 2024-05-19
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Great food, great staff, happily be back.
Tat Lad . 2024-05-19
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Whole experience was a complete shambles. Took 25mins to order drinks and meal. Took another 20mins before we actually got our meal. A trainee on the bar and a young lad doing the carving. One waitress clearing the table. The assistant manager trying to do his best. Why is it that when you do a promotion, you don't put extra staff on ? I felt so sorry for the young lad and the trainee. They knew the customers were annoyed at the length of time they waited to be served. I expected better.....
Diane Watson . 2024-05-17
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Unfortunately the food service stopped at 8pm and the whole place closed at 9pm. Bar staff offered to serve us a drink until we could get a taxi. Saturday night, I would have thought it would be open later. I should have checked.
Linda Lancaster . 2024-05-14
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Breakfast was good as always, but menu said there would be breakfast pizza, waffles and 2 speciality weekend items, which there wasn’t. Seems to be a regular thing when we go
Fiona Gilmour . 2024-05-14
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Went for breakfast but we arrived between fresher food being put out, but still palatable.
gary hope . 2024-05-13
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Asked for gammon steak got 4 small off cuts of the carvery meat terrible won't be back again
Stewart Tait . 2024-05-10
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Stay at home first staff obviously not happy in work place, veg looked like been from yesterday had to send dinner to get reheated freezing Aunty Bessie Yorkshire puddings cold meat well again terrible
Deborah Harvey . 2024-05-06
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Another nice meal at the farmhouse we had the chicken burgers.. tasted delicious food was quick and reasonably priced..
William . 2024-05-05
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Excellent service from the minute we entered the restaurant.
caroline whitelaw . 2024-05-05
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Love this place. Perfect for Breakfast, Lunch or Dinner. The staff are always so friendly, helpful and welcoming. Food has always been great anytime I've been here. I've never had a negative experience.
Donna Paterson . 2024-05-04
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I can honestly say worst beef burger ever it's a restaurant and the beef is worse quality than a burger van couldn't finish it felt sick, the other guys had a carvery which looked good but burgers should be some good quality meat at that price.
James Crowford . 2024-04-27
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Thank You Lara, our burgers were delish.. we enjoyed our visit and we were served with ever so friendly servers too
christine mcgoff . 2024-04-27
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Excellent service as usual great food and staff 👍
Ricky Mitchell . 2024-04-20
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Friendly staff. Breakfast was alright. Regulars for breakfast every few weeks. Never had beans that are hot though. Always like warm at best.
Iain Sinton . 2024-04-19
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Lovely food, dog friendly and such welcoming staff thank you
Danielle Mclean . 2024-04-19
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No chef, no service, staff arguing and ranting shouting about people infront of customers and no one cared that this was happening and we were being made to wait. A complete shambles. Disgusting
Fraser Pate . 2024-04-18
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Lovely breakfast, lovely staff, come here all the time x
darren osborne . 2024-04-15
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Was first time visit after refurbished and was very impressed the food was lovely and hot and tasty will definitely be back
Sharon Ritchie . 2024-04-05
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Wasn't a nice Sunday carvery at all,meat was chewy and selection of veg was nothing to get excited about
Stephen Moss . 2024-04-05
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We felt that the food was reheated from the day before it was tasteless
craig dickson . 2024-04-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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897 Opinions
Stayed here for a couple of nights as i was visiting some friends. The hotel is next to a toby carvery so if you need food or a drink can just pop over but your not to far from local shops etc. The day team are welcoming and friendly and happy to help as i had a slight problem when checking in as the card was not working but they soon got that sorted. Even when i asked for a iron and a ironing board they were happy to assist with that. The lady with the blond hair tied up in a ponytail ( never got her name ) asked how my night sleep was, how my visit been etc. defo a 10 out of 10 I am norm a air b&b person but when i come back up here this will be my hotel of choice.
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Had a great night at Oscar's last night. The food was delicious and the 2 courses for £8.95 weekday deal included a chicken pakora and a STEAK with delicious mushroom sauce and I was blown away by the price. The three female staff were mostly friendly and attentive, especially the young lady who came from the bar to take our food order. The beer selection was limited with only Birra Moretti on tap and some other bottled lager. I would have liked to see an ale or an IPA but that's just personal taste. The Birra Moretti was refreshing enough. The cocktail menu was slimmed down from our last visit but my wife still found two cocktails she was happy with. The only negative was on arrival, the two female staff were very busy behind the counter and unfortunately we were ignored when we arrived. My wife pressed the bell but we still were ignored. When we went around to the counter they did apologise but even an acknowledgement "we'll be with you in a second" would have been nice.